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Baymont Inn & Suites Montgomery South

Certificate of Excellence
4273 Troy Highway, Montgomery, AL 36116 (Formerly Holiday Inn Express Montgomery)
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1 room 1 guest
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Baymont Inn & Suites Montgomery South
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • All months
    (138)
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    (32)
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    (54)
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    (32)
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Melbourne, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was new, staff was very friendly and it was a safe location near everything you needed.

Review collected in partnership with Baymont Inn & Suites

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Canton, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We got there late at night. It's not the best area with some run down hotels next door. The concierge was not dressed appropriately. The hotel is old but the room was clean. The A/C could not be set at the right temperature because the thermostat wasn't working. I think this hotel is totally overpriced for what it offers!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Grafton, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We GREATLY enjoyed our stay at the Baymont Inn South in Montgomery! Beds were comfortable, room was clean, lots of remodeling throughout that has brightened and tidied the place up. My only complaint is about some of the people at the front desk. They could really work at being friendly and accommodating. Also, fruit at breakfast is always a MUST... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Steven V, General Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your comments regarding your stay with us. I have addressed your concerns with our front desk staff to insure future service is not neglected. We do have fresh fruit at breakfast, however we may have run out of this item during the morning you were with us. My apologies for not having that item for your family.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Great hotel at affordable prices for business travelers. Stayed at many hotels in Montgomery, this one is by far the best value. Staff is very courteous and breakfast was delicious. This is the only place I stay at now for my business trips. Highly recommend!

Was this review helpful? Yes
Steven V, General Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your kind comments about your stay and our hotel. As with all of our guest comments, I will be sure to share your responses to our hotel staff. We greatly appreciate your positive comments, and look forward to seeing you again on your next business trip to the area. More 

Tallahassee, Florida
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 19, 2015

Stayed here during a weekend trip to Montgomery. I wasn't overly impressed with this hotel, but it was ok for one night. Front desk staff was hospitable upon arrival and check out. Room was just ok. Seemed like sort of an old property to me, could probably use some renovation. But the room was clean.

Was this review helpful? Yes
Steven V, General Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your constructive comments on you stay with us in July. We strive to exceed every guests' expectations in service. We are looking at some areas of the hotel to make improvements and update some guest rooms in the future. You are a valued guest. I hope we may have the opportunity to see you on a future... More 

Minneapolis, Minnesota
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 11, 2015

Very nice staff and service, hotel was a little hard to find though. It is located on Troy Hwy but there wasn't a sign save the one on the side of the building and it is hard to see from the road. The main reason I'm giving the hotel a 4 and not a 5 would be the breakfast that... More 

Was this review helpful? Yes 1
Steven V, General Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your constructive comments regarding your stay with us. We have recently become a new Baymont Inn & Suites hotel and we had not received our new signage on the date of your stay. I apologize for the inconvenience of not seeing signs at our hotel at that time. I am happy to report that are new signs... More 

A TripAdvisor Member
4 of 5 stars Reviewed June 28, 2015

Friendly staff clean rooms quiet location breakfast could be improved but there's a Hardee's close by for a real breakfast jacuzzi room was very large and was the same price as regular king room . This is a very good location for travelers who want a place to stay on their way to Panama City beach

Was this review helpful? Yes
Steven V, General Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your nice comments regarding your stay with us. I will be sure to share those comments to our hotel staff. Our breakfast items meet the standard for Baymont Inns, however we are reviewing the opportunity to upgrade certain items at breakfast. We look forward to seeing you again on your next trip through the Montgomery area! More 

Saint Louis, Missouri
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 27, 2015 via mobile

We stopped here on our way to Florida and were pleasantly surprised by the neatness and cleanliness of this hotel based on the price we paid. It was almost half the price of most hotels in Montgomery. The room was very clean and beds were very comfortable. Booked through trip adviser and check in was a breeze with very pleasant... More 

Was this review helpful? Yes
Steven V, Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your kind comments on your stay with us. We continually strive to provide a high level of cleanliness and superior service. We have recently become a Baymont Inn & Suites and the breakfast items are standard for the brand. We are looking to revise some items we carry on our breakfast bar. Again thank you for your... More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2015

The hotel is located across from a new shopping center. Our room was a suite with a king bed and in room Jacuzzi. The suite was huge. We were surprised how nice it was. The bed was comfortable and everything was very clean. I'd definitely recommend this hotel!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Steven V, Manager at Baymont Inn & Suites Montgomery South, responded to this review

Thank you for your kind comments about our hotel and the Suite you stayed in during your stay. All of our guest rooms are larger than most standard rooms, and the Suites also have more room space. I hope we see you on a future trip through the area! Thank you, again More 

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