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Country Inn & Suites By Carlson, Montgomery East

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5155 Carmichael Road, Montgomery, AL 36106
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Country Inn & Suites By Carlson, Montgomery East
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Country Inn & Suites By Carlson, Montgomery East
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65 reviews from our community

Traveler rating
    23
    16
    13
    5
    8
See reviews for
25
9
4
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (18)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (12)
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2 reviews
2 of 5 stars Reviewed 1 week ago

Let me first say that I have stayed at other Country Inns before and they were amazing. So do not let this review deter you from staying with them elsewhere. The front desk lady was very nice and was helpful with questions we asked her about the surrounding area. The bottom floor of the hotel was air conditioned and cool... More 

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Diann S, Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Good Morning Jay A, I want to thank you for taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not of your standards and the standards that Carlson demand. You can be confident that we will follow-up on all your concerns that you mention in your review about our... More 

Independence, Kentucky
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Front desk lady was super sweet and very helpful but she was the only one. First morning we tried the complimentary breakfast they were out of milk and OJ!!! The eggs had a puddle in them so we stuck with a waffle and my kids stuck with dry cereal since there was only skim milk to use. When I asked... More 

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Diann S, Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Dear Ninamarie86, I really appreciated you taking the time to share your disappointment with your recent stay. We want our guest to have the best stay possible where everything is at brand standard. I want to apologize the room was not of the high standards we expect and the breakfast did not meet your expectations. You can be confident that... More 

Cantonment, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We are on Spring Break adventure fishing trip. Booked this hotel for a night based on reviews and location. Lisa at the front desk was superb! She upgraded us to a suite because we are Club Carlson members. The room is okay but the cleaning staff needs some work! There were spots all over the faucet which looked like toothpaste... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Montgomery East, responded to this review

We apologize for the disappointing service from the housekeeping staff. We always want to make sure our guests are comfortable and receive the best service. Please know we are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety. Thank you for your valuable... More 

Fayetteville, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 17, 2014

This place is great! Priced very good for what you get. We got excellent rooms. 4 adults. We chose to get two rooms. Very clean. Neat. Modern. Looks new. Our bottom line was under $90. for each room. Free breakfast was very good! All you want. Coffee and food all free and good. If you need a place in this... More 

Was this review helpful? Yes 1
Sioux City, Iowa
Top Contributor
53 reviews 53 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 6, 2014

We stayed only one night in Montgomery and glad we chose Country Inn and Suites. It was a quiet location and close to nearby restaurants. It was comments on TripAdvisor that helped us chose this Inn. We phoned in a last minute request for a room and was pleasantly surprised to speak to a person who spoke English as their... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
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