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All 73 Montgomery hotels

Country Inn & Suites By Carlson, Montgomery East

2.5 of 5 Hotel   |   5155 Carmichael Road, Montgomery, AL 36106
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Ranked #27 of 73 hotels in Montgomery
A recent review
5 of 5 stars Reviewed November 15, 2013
jrgenterprises Knoxville
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44 people have reviewed this hotel

Traveler rating
    13
    10
    13
    2
    6
See reviews for
16
6
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12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Knoxville
Top Contributor
139 reviews 139 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 15, 2013

The staff was great and accommodating. The room was large and clean. The bathroom was sparkling clean. Great location. The cookie and coffee service was a nice touch. The only issue was the sofa sleeper, it is broken down and needs to be replaced.

Was this review helpful? Yes 1
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi jrgenterprises, Thank you for the 5 STAR review,your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the accommodating staff, the large and clean room and the COOKIES!!!. We are in the process of addressing the sleeper sofas. We look forward to your next stay. More

wigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 29, 2013

We spent our first night of our 9 day tor here. The hotel was very clean and spacious. Lovely beds, nce and quiet. A lovely breakfast, everyone polite. A few fast food outlets nearby, burger king etc. You wont be disapointed.

Was this review helpful? Yes 4
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi janneyannWigan, Thank you for the 5 STAR review,your feedback and for taking the time to write about your experience. We are delighted to read that you found the hotel clean and spacious along with our excellent staff. Our breakfast is a big hit-glad you enjoyed! We look forward to your next stay. More

Columbus, Georgia
1 review
2 of 5 stars Reviewed October 28, 2013

Upon entering the breakfast area, my husband and I got our breakfast and begin to eat. There was many people in the breakfast area eating. The pregnant lady in the breakfast area only as for the African American people room key. She stated that people comes off the street and will attempt to eat breakfast, which we understood, but what... More

Was this review helpful? Yes
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi Maria J., Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We will have a conversation with our staff and share your comments. Thanks again for contacting us. Please reach out to any... More

Mobile, Alabama
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2013

We stayed here during a convention in Montgomery. All our rooms were clean and well maintained. The breakfast was one of the best I have ever seen in a Country Inn & Suites. Will definitely stay here again next year.

Was this review helpful? Yes 1
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi Mobilesteelerectors, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the hotel while attending your convention. Guest comments are always appreciated . We look forward to your next stay. More

Greensboro, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 12, 2013

I booked with this hotel in May of 2013. I contacted the hotel in regards to the accomodation and they stated to me one thing, but upon my arrival on July 5, 2013, I was given something else. I requested a double queen non-smoking room that sleeps 4 adults and again, I got 1 king bed and a couch instead.... More

Was this review helpful? Yes 1
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi Martha W., Thank you for taking the time to reach out via TripAdvisor. Guest comments are always appreciated, even when they deal with needed improvements on our part. We apologize for the difficulties you encountered and are happy that the situation has been resolved. Thanks Again! More

England
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 11, 2013

We stayed here for one night whilst travelling from Atlanta to New Orleans. It was pretty much as expected, with a spacious, clean room, free Wifi and breakfast, plus free Cookies which were nice! I guess it's just a bit dated, but overall good value for money. We requested a quiet room as we were travelling with a toddler, so... More

Was this review helpful? Yes 3
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi TheDon79, Thank you taking the time to write a review from your recent visit. Guest comments are always appreciated and welcome. We are glad to hear you enjoyed our spacious clean room, free Wi-Fi, breakfast and the cookies. Glad we were able to take care of the quiet room request. If & when you travel thru Montgomery again, we... More

Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 8, 2013

Our room was very clean and all of the common areas were as well. They did a great job on a very busy weekend - 4th of July and fully booked - of keeping everything just as it should be. The staff was very polite and efficient. The breakfast was tasty, varied, and well attended to. I appreciated having a... More

Was this review helpful? Yes 2
Bob G, Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi 2 vanams, Thank you for taking the time to review your recent visit over the 4th of July. Guest comments are always appreciated, especially positive comments about our staff and how much you enjoyed breakfast. We will share your comments in our next associate meeting. Thanks again. Have a great summer and we hope to see you again. More

Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 27, 2013 via mobile

My husband and I stayed here for a short getaway vacation. The room was large and clean. For what we paid, it was a nice hotel. There were some others around us that didn't stack up. The staff was very friendly, and the breakfast was pretty good. The only complaint I have is that the comforter was awful. It weighed... More

Was this review helpful? Yes 1
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Hi DKB09, Thank you for taking the time to send a review from your recent visit. Guest comments are always appreciated and welcomed. We are glad to hear you enjoyed our friendly staff and great breakfast. Sorry to hear you did not like the weight of the comforter. That is a mixed review issue from a few guests. Thanks again... More

Piracicaba, São Paulo, Brazil
Top Contributor
302 reviews 302 reviews
53 hotel reviews
692 helpful votes 692 helpful votes
3 of 5 stars Reviewed April 23, 2013

There are a lot of ants, Bed is rocking. It's too long corridor to walk. Breakfast is a normal. You would go to the market place and restaurants nearby.

Was this review helpful? Yes 5
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Deat tie team from Brazil, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

Naperville, Illinois
Top Contributor
80 reviews 80 reviews
59 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed April 1, 2013

Stayed one night passing through town on Spring Break. The Country Inn & Suites By Carlson, Montgomery East was a decent stop in the area. Originally we had a King bed with a single pull out couch, but since we were with our two kids, we transferred to a room with two double beds. It was not a big deal... More

Was this review helpful? Yes 1
Bob G, General Manager at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Dear Wordman 113, Thank you for taking the time to complete a review on TripAdvisor. Guest comments are always appreciated. Glad you enjoyed the breakfast and that we were able to accommodate you in a room with two beds that you found comfortable. Our housekeeping staff will be happy to hear your comment with the cleanliness of the guest room.... More

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Additional Information about Country Inn & Suites By Carlson, Montgomery East

Also Known As:
Country Inn & Suites By Carlson, Montgomery East Hotel Montgomery
Country Inn & Suites By Carlson, Montgomery East Hotel
Country Inn And Suites By Carlson, Montgomery East
Country Inn Montgomery
Country Inn Montgomery East
Montgomery Country Inn
Address: 5155 Carmichael Road, Montgomery, AL 36106
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 73 hotels in Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Montgomery East 2.5*
Official Description (provided by the hotel):
Style & Convenience at out Montgomery East HotelLocated just off I-85 in the heart of Montgomery's fastest-growing area, the Country Inn & Suites Hotel Montgomery East offers comfortable hotel rooms, convenient services and the perfect location in Montgomery for business and leisure guests. Our hotel's outstanding guest rooms and suites put you within reach of Montgomery East’s growing retail and dining district. Visit popular local attractions including the First School of Flight and Civil Rights Memorial. Business guests can benefit from the close proximity to Montgomery Regional Airport. Take advantage of convenient amenities like free high-speed Internet access, a heated indoor pool and complimentary free breakfast. Stay in the heart of Dixie at the charming Country Inn & Suites hotel in Montgomery, Alabama (AL). ... more   less 
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