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Hilton Garden Inn Montgomery East

Certificate of Excellence
3.0 of 5
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1600 Interstate Park Road, Montgomery, AL 36109
Hilton Garden Inn Montgomery East
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Ranked #12 of 73 Hotels in Montgomery
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
HogBob Conway, Arkansas
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254 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Conway, Arkansas
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed in this hotel on a Saturday night. Melvin Pettus, the hotel's assistant general manager, was manning the desk when we checked in. Mr. Pettus was extremely friendly and welcoming. He gave us driving directions that were better than those we got from Google Maps. The room was clean and quiet. The hotel met all expectations... More 

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Huntsville, AL
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed more towels (only 3 in room for 4 guests), no hair conditioner, remaining trash in 2 drawers...but other than that everything was perfect! Breakfast was hot and plentiful, check-in was easy, beds were comfy, but they do have that A/C system that stops cooling when movement is not going on in room...wish I knew the tricks to keep from... More 

Review collected in partnership with Hilton Garden Inn

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Duluth, Georgia
Top Contributor
242 reviews 242 reviews
40 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location is good. The service at the front desk is friendly. The property is clean and safe. The room was clean. My primary disappointment was the actress on the bed was way too soft. It sagged in the middle. It had some kind of firmness pressure gauge that did not work.

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Herndon, Virginia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here 5 times over the last year. Great experience every time. In particular, the staff is consistently the friendliest that I've experienced. Nice, clean rooms as well. Highly recommended!

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southeast
Top Contributor
54 reviews 54 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel for a soccer tournament recently for one of our children. We had two rooms, including a suite. A Ritz Carlton it is not. But neither are the prices. However, the entire staff and team at the hotel could have not been more friendly and accommodating. So the service felt of Ritz Carlton... More 

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Cleveland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean room, friendly staff and fantastic cookies. The internet was fast enough to support my VPN connection for work emails. I ended up with a double queen room - the beds felt like they were starting to show their age a bit but I slept fine.

Review collected in partnership with Hilton Garden Inn

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Riverdale, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is located next to I-85 S which is an excellent location for business and leisure travelers. The staff was attentive and everyone made me feel as though my comfort was important to them. I try to always use a Hilton brand and my stay at this Hilton Garden Inn increases my loyalty to it.

Review collected in partnership with Hilton Garden Inn

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Tallahassee, Florida, United States
Top Contributor
56 reviews 56 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, clean, great beds, was sold out night we were there but didn't see another guest on our floor except our friend with whom we traveled. Was a bit surprised that there was an extra charge for breakfast... most hotels these days, when you are paying over $100 a room (I got AAA rate of $111) include a... More 

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Snellville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I always enjoy using Hampton Inn Garden during my business trips. They are clean and friendly. During this trip my room did not have soap but I didn't report it. Instead I used the shampoo to take a bath. It wasn't a big deal.

Review collected in partnership with Hilton Garden Inn

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Ft. Worth, TX
Top Contributor
448 reviews 448 reviews
91 hotel reviews
255 helpful votes 255 helpful votes
3 of 5 stars Reviewed March 11, 2015

Flew in from Texas. Diamond Member. Room was not ready and the person at the front desk made no offer to put me in one that was or even call housekeeping to see if they could maybe expedite getting a room ready for me. Instead she told me I could wait in the lobby or leave and come back. She... More 

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lbaproperties, General Manager at Hilton Garden Inn Montgomery East, responded to this review

I would like to extend my deepest apology from the entire staff at the Hilton Garden Inn Montgomery-East for the inconvenience and frustration caused during your stay. As a guest of the Hilton family, we strive to exceed your expectations on every visit. Sincerely, Carrie White General Manager More 

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