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All 72 Montgomery hotels

Candlewood Suites Montgomery

2.0 of 5 Hotel   |   9151 Boyd Cooper Parkway, and Eastchase Parkway, Montgomery, AL 36117
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87%
Ranked #20 of 72 Hotels in Montgomery
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
neotispainting Searsport, Maine
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79 reviews from our community

Traveler rating
    57
    12
    4
    2
    4
See reviews for
22
9
6
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Searsport, Maine
Top Contributor
68 reviews 68 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I just returned from this hotel and was everything was very good. I put alot of research into where we are going to stay which depends on a couple of things. Cost, location and reviews play a big part in it. We have stayed in Candlewood Suites over the years in other locations, and have always been... More

Was this review helpful? Yes
Dothan, Alabama, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

From the moment we arrived until the moment we left everything was awesome. The staff was friendly and helpful and very informative. The rooms were comfortable and spacious with the added bonus of the kitchen area with full fridge, microwave, sink and eating area. We loved the bed and the bathroom were so spacious. I will stay here every time... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. And we’re extremely grateful that you took the time out of your busy schedule to share... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Super clean. Staff very friendly and went out of their was to make sure we were enjoying our stay. Great place for a home area from home. We enjoyed the full fridge stove microwave. This place had it all for a family in the room. They even have washer and dryers that are free to use. The downside is no... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for your feedback about your recent stay here with us in Montgomery ! We're extremely grateful that you took time out of your schedule to give us some feedback, and we're so very pleased that you had a good stay. We strive to improve, as there is always room for improvements and hope that if you travel through... More

Texas
1 review
1 of 5 stars Reviewed August 9, 2014

The staff was very friendly and accomodating, however we did run into a huge problem. We left for the day to return and was greeted by our unclean towels and trash not taken out from our previous ussage. When we brought this to the attention to front desk they didnt seem too concern. They stated that we have to request... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

First let me apologize for you not getting told at check in how housekeeping works. This isn't our policy its the standard for all Candlewoods. I really hope you give us another chance in the future to make your next stay PERFECT. We strive here at Candlewood Suites to make everyone feel like they are at home. We home to... More

Stockbridge, Georgia
2 reviews
5 of 5 stars Reviewed July 21, 2014

I want to take the time to give the staff at this hotel all the praise!!!! I'm a avid reader of the reviews and at first I was a little reluctant to stay here BUT after I saw the proximity from there to Alabama State University where we were attending Freshmen Orientation and the price I stayed there. I'm glad... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience the best possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Candlewood Suites while you were in Montgomery Al. And we’re extremely grateful that... More

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed June 20, 2014

I was a guest at this hotel around April and actually forgot to leave a review upon the completion of my stay.Unfortunately, due to my job i spend a lot of time in hotels. My job is actually bringing me back to Montgomery, Alabama for a few days. While perusing trip advisor, i was reminded to write my review. Upon... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear karen g, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your stay. Please accept our sincerest apologies for any inconvenience the level of service received and the room condition may have caused you. I would love the opportunity to regain your faith and would welcome the opportunity... More

Dothan, Alabama
1 review
5 of 5 stars Reviewed May 7, 2014

Greeted by a warm and inviting foyer and then by the smiling receptionist assured us that we had made the right choice for our brief stay in Montgomery for a business meeting. The room was well equipped to include to our surprise a recliner. Towels were thick and soft. A computer and printer located in the lobby assisted in revamping... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for staying with us. We appreciate you giving us the opportunity to serve you during your travels. Your comments and recommendations put smiles on our faces. More

Mobile, Alabama
1 review
5 of 5 stars Reviewed April 17, 2014 via mobile

Katherine and her staff were always friendly and willing to help. The rooms are well kept And clean. The hotel is in very convenient location and easy to get too. I recommend it to anyone that will traveling in Montgomery to stop and see for your self.

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

First, I must thank you for your compliment about our Staff. We have an excellent team here, going that extra mile to insure that our guest feel our enthusiasm.We would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay... More

Mobile, Alabama
1 review
5 of 5 stars Reviewed April 15, 2014

I had the pleasure of having my family plan my hotel stay as was coming in town for the Thomas-Price wedding. I was excited about the location before even entering the hotel. Everything I needed (gas, grocery, great take out places and dine in restaurants/steakhouses and all types of shopping were all within walking distance for some and others within... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

My staff and I would like to thank you for your recent stay. We are delighted that you chose us when you had so many other choices. We have an excellent team here, going that extra mile to insure all guest receive a great experience. We hope to see you soon as we “Love having you here!” More

Buffalo, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2014

We stayed here twice on a recent trip to Florida. While the rooms were extremely comfortable, especially the beds, we did encounter several dishes In the cupboard that were very dirty. This was a real turn off. Also the sofa in the suite was worn out and in need of replacement. Having said that, the staff are extremely friendly and... More

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

We were so pleased to hear what a wonderful experience you had here with us! It is always our goal to make every experience a great one. If you do ever need a place to stay we are always here and ready to serve. More

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Additional Information about Candlewood Suites Montgomery

Address: 9151 Boyd Cooper Parkway, and Eastchase Parkway, Montgomery, AL 36117
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Montgomery 2*
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Also Known As:
Candlewood Suites Montgomery Hotel Montgomery
Montgomery Best Inn
Best Inn Montgomery

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