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Candlewood Suites Montgomery

2.0 of 5 9151 Boyd Cooper Parkway, and Eastchase Parkway, Montgomery, AL 36117
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Certificate of Excellence 2014
Candlewood Suites Montgomery
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Candlewood Suites Montgomery
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88 reviews from our community

Traveler rating
    63
    12
    5
    2
    6
See reviews for
25
9
6
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (88)
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    (20)
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Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was very clean and the staff were extremely friendly. They geniuinely care for their guests. From check in until check out all we saw was bright smiles. The rooms were very spacious and clean. It was an added bonus that we had a full size fridge and the kitchenette. On Our next visit to Alabama, if in the Montgomery... More 

Was this review helpful? Yes
Tampa, Florida
1 review
5 of 5 stars Reviewed December 22, 2014

We chose this property for three reasons, one important one being price, and including location and pet-friendliness. Was so inexpensive we were worried it might be not so nice or in a bad part of town. It's well-appointed, clean and roomy. Staff helpful, friendly and professional. Gym is great, as is cafe. Next door is a Cracker Barrel.Extras in the... More 

Was this review helpful? Yes
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for taking the time out of your busy schedule to post a review. We are always happy to see our guest happy when they leave. When our guest leave happy we have done our job. Glad to know we will see you on your next visit to the area. Safe Travels More 

Hamilton, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 10, 2014

Second stay at this hotel and as always everything was fantastic. Great place to stay for either business or travel. Clean, efficient and customer friendly. Location is easy to access. Will stay again..

Was this review helpful? Yes
Katherine W, Manager at Candlewood Suites Montgomery, responded to this review

Thank you for taking the time from your busy schedule to write about your recent experience at our Hotel. We realize that you have many options that meet your lodging needs and we are glad that you chose to stay with us. Hope to see you again when visiting the Montgomery area. More 

Dothan, Alabama
1 review
5 of 5 stars Reviewed December 1, 2014

I always stay here when I travel to Montgomery and I love the Candlewood Suites. The rooms are spacious and very accommodating for what I need. The employees are friendly and always willing to help. I will stay here again and again...and again because it is an awesome place.

Was this review helpful? Yes
Katherine W, Manager at Candlewood Suites Montgomery, responded to this review

Thank you for taking the time from your busy schedule to write about your recent experience at our Hotel. We realize that you have many options that meet your lodging needs and we are glad that you chose to stay with us. Hope to see you again when visiting the Montgomery area. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 13, 2014

I am a Platinum IHG member. I stay, on average, 200 nights per year. My recent stay here was so bad, I had to leave mid stay and get another hotel. When I arrived to my "one room king suite with full kitchen", everything was decent, not immaculate, and could use some upgrades, but not horrible. I attempted to take... More 

Was this review helpful? Yes 1
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

Thank for you staying with us! We know travelers have many options when on the road and we appreciate the opportunity to serve you! Thank you also for completing this review. Feedback from our guests is the best way we learn how to better improve our property and our service! I am so sorry that you did not enjoy your... More 

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 6, 2014

We spend most of the year in hotels due to business. We have stayed at many Candlewoods, but this one was terrible. Oh yes, the hospitality was just fine, but the room was filthy. The tub had mold and mildew throughout. The kitchen cabinets still had crumbs in them. I had to clean everything top to bottom before we could... More 

Was this review helpful? Yes 1
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

Thank for you staying with us! We know travelers have many options when on the road and we appreciate the opportunity to serve you! Thank you also for completing this review. Feedback from our guests is the best way we learn how to better improve our property and our service! I am so sorry that you did not enjoy your... More 

Hoover, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

I was so impressed by this hotel, as was my very picky mother. The room was sparkling clean and we loved that the appliances and all of the dishes were spotless too. We had never stayed at a Candlewood Suite so we loved the amenities such as the cupboard with the games and shared small appliances (rice cooker, slow cooker,... More 

Was this review helpful? Yes 1
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for your wonderful review! We're so glad you enjoyed your visit with us and it was very kind of you to share your experiences in a review. I will share your positive comments with our team,who will be absolutely delighted.The staff here at Candlewood Suites try to make all of our guest feel at home. Please come and... More 

Easton, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 1, 2014

Seemed like a typical candlewood when I entered. Greeted by the clerk very professionally. No issues there.. Their "cubord" was bare (only 3 flavors of sodas and 2 of them were diet). So I grabbed a sprite and headed up to my room. Got online and did a speed test. Very nice U/L and D/L speeds for a hotel (23D/19U).... More 

Was this review helpful? Yes 1
Katherine W, General Manager at Candlewood Suites Montgomery, responded to this review

I would like to thank you for your short stay here at Candlewood Suites. I am so sorry for the pest control issue and glad you brought it to our attention. We have had our pest control people out to take care of the problem in that room. We really hope you give us another chance when visiting the Montgomery... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed September 20, 2014

This was the best hotel I have stayed in a while. There were no problems with the room at all. I have never stayed at a Candlewood Suites before and I am convinced I will be staying at one again. Not only was the room great but so was the customer service. The south is known for its hospitality, but... More 

Was this review helpful? Yes
Katherine W, Manager at Candlewood Suites Montgomery, responded to this review

On behalf of our entire staff here at the Candlewood Suites, Montgomery, AL...I would like to extend our gratitude for sending your feedback! We are so glad that you had the experience that we as a team strive to provide to each and every guest! I would like to invite you back the next time that you find yourself in... More 

Searsport, Maine
Top Contributor
70 reviews 70 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 11, 2014

My husband and I just returned from this hotel and was everything was very good. I put alot of research into where we are going to stay which depends on a couple of things. Cost, location and reviews play a big part in it. We have stayed in Candlewood Suites over the years in other locations, and have always been... More 

Was this review helpful? Yes
Katherine W, Manager at Candlewood Suites Montgomery, responded to this review

On behalf of our entire staff here at the Candlewood Suites, Montgomery, AL...I would like to extend our gratitude for sending your feedback! We are so glad that you had the experience that we as a team strive to provide to each and every guest! I would like to invite you back the next time that you find yourself in... More 

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Additional Information about Candlewood Suites Montgomery

Address: 9151 Boyd Cooper Parkway, and Eastchase Parkway, Montgomery, AL 36117
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Montgomery 2*
Number of rooms: 101
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Also Known As:
Candlewood Suites Montgomery Hotel Montgomery
Montgomery Best Inn
Best Inn Montgomery
Hotel Style:
#20 Business Hotel in Montgomery

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