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Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway

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10095 Chantilly Parkway, Montgomery, AL 36117
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Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway
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142 Reviews from our TripAdvisor Community

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Eaton Rapids, Michigan
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Loved this hotel, rate was incredible, in coupon book. I was so exhausted from driving I would have slept through a buffalo herd. Desk help advised of place to get a pizza, we used the pool ( really nice) ate and went to bed

Helpful?
Thank jlakedodge
Jennifer C, General Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Thank you for your review and staying with us, we are delighted that you enjoyed your visit. We hope to see you again soon!! More 

Milwaukee, Wisconsin
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice, but do not get sucked into room 102. It's by the stair well, the door to the upstairs squeaks! Needs a little WD40, the room also backs up to the breakfast prep area, unless you want up at 5 am, do not let them put you in this room. Breakfast was ok, just what you expect... More 

Helpful?
Thank RogMilwaukee_WI
Jennifer C, General Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Thank you for staying with us at Country Inn & Suites by Carlson. We are sorry to hear that you were woke up by noise in the stairwell. We have fixed the door from squeaking. Thanks for taking time to let us know how we can improve on things. Hope you have safe travels..... More 

Binghamton, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

For the most part our stay at this hotel was enjoyable. However, the sheets had not been changed before we checked in because when I pulled the covers back on our second night I found the sheets to be stained, with what I do not know. Left a note for the maid asking to please change the sheets and told... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Sandy M
Jennifer C, General Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Thank you for taking time out of your day to write us a review. As you know the only way we can become better is to have our guests let us know what to fix or what have may been overlooked by a staff member. Please except my apology and please call me direct and mention this review for a... More 

Montgomery, Alabama
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service at front desk.Janet always remembers my name and my room preference. Takes excellent care and pride in helping with reservations and makes sure of my satisfaction as a guest when I am in town. I stay on a weekly basis.

Helpful?
Thank Dechamblee
Jennifer C, General Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Thank you so much for your review and choosing our hotel for your visit. And we will give Janet an award for her excellent guest services. She is a delight to all our guest. We hope to see you very soon!!! More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed at the Country Inn & Suites for three days over the Christmas holidays this year. The highlight of the stay was the cozy fireplace and library of books for our children to read. The room itself was adequate, although a bit dark, and the breakfast was tasty, although some items were not replenished immediately. The indoor pool was... More 

Helpful?
Thank Jesse O
Jennifer C, General Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Thank you for staying with us at Country Inn & Suites during the holiday season. We are delighted that you enjoyed your stay and hope that you will come back really soon for a visit with us. More 

Montgomery
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 4, 2016

Stayed here during a Christmas Trip to visit with family. Accessible room was nice and had plenty of open floor space for wheelchair confined spouse. We used meeting room for family gathering and that was very nice and convenient. All staff members were very helpful, We will stay again when coming to the area.

Helpful?
Thank Carol D
Jennifer C, Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit with us. We look forward to your next stay. Happy New Years!!!! More 

Bradenton, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016

Traveling back to Florida from Kentucky and discovered this gem. What a great motel. Excellent friendly front desk staff. Only down side was the breakfast. Not great choices. Lady working this area never hung up phone she was on to address the breakfast area.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Mark U
Jennifer C, General Manager at Country Inn & Suites By Carlson, Montgomery at Chantilly Parkway, responded to this review

Super excited that you choose us for your hotel accommodations for travel. We have addressed and corrected the issue of our Breakfast Host using her phone too much. We welcome you back on your next trip through our city. More 

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