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All 72 Montgomery hotels

Fairfield Inn & Suites Montgomery EastChase

2.5 of 5 Hotel   |   8970 EastChase Parkway, Montgomery, AL 36117
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Ranked #5 of 72 Hotels in Montgomery
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 16, 2013
Cmayse23
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165 reviews from our community

Traveler rating
    109
    43
    8
    3
    2
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53
31
7
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Montgomery EastChase
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Recently stayed a number of times at this hotel and the staff is the BEST EVER. Andrew takes care of every detail and ensures an outstanding stay. The location is excellent with many nice restaurants throughout the East Chase area. Excellent Gold's Gym down the street as well. The hotel is exeptionally clean, both inside and out. The outside patio... More

Was this review helpful? Yes 1
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear Cmayse23, Comments on this site are important and we appreciate yours and that you took time to offer your compliment of our hotel. Andrew has been with our hotel since it opened and he takes great pride in the hotel and assisting the guest. We are fortunate to be located in such a great location to shops, restaurants and... More

Hawaii, Guatemala
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2013

There is no restuarant but Karen the morning b'fast preparer goes over and beyond. I have stayed at this hotel in excess of 3 months so I have been presented with a lot of conditons for accurate ratings. I would not suggest getting a room on the side where the fire pit is because the crowds congregating get way too... More

Was this review helpful? Yes 3
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear NoName N, We sincerely appreciate your continued business with us! Our large patio with the fire pit is a nice amenity at our hotel and guests enjoy gathering there to visit with each other. Andrew does well in requesting them to lower their volume while others try to rest in the rooms near there. Karen is a wonderful part... More

Eagle River, Alaska
Top Contributor
116 reviews 116 reviews
32 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed May 7, 2013

We have stayed at this chain quite a few times and I was looking forward to this stay. However, we arrived and the hotel did not have our 2 queen beds and we were offered a king bed with a fold out couch for we three adults. We had been traveling 17 hours and we looking forward to nice beds... More

Was this review helpful? Yes 3
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear AlaskaMomofTwo, I see that you have enjoyed your stays with us in the past and unfortunately the hotel was oversold during your recent visit and we were not able to live up to your expectations this time. I deeply apologize for this inconvenience and that this stay didn’t match your last pleasurable ones. Our linen for the fold out... More

Huntsville, Alabama
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 2, 2013

Recently stayed at this hotel and the staff is GREAT. Everyone we came in contact with was very helpful, especially Andrew, who was at the front desk both nights. The hotel is exeptionally clean, both inside and out. The outside patio is really nice. The only exception was the breakfast. There seemed to be lots of selections, but they were... More

Was this review helpful? Yes 1
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear Southernlady Alabama. Thank you for taking time to review our hotel. Our staff strives to make every guest enjoy their stay with us. Andrew has been with our hotel since opening and takes pride in assisting our guest. I will follow up with our breakfast staff in regards to your comment to be sure that we have a constant... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 27, 2013 via mobile

We chose this hotel for te free breakfast as we have three teenaged sons. We always stay at a Marriott facility. We had the absolute worst experience at the breakfast area. The "employee" told us breakfast wasnt serves until 7. Having to checkout at 7, we said ok and grabbed an apple and orange and decided to take it with... More

Was this review helpful? Yes 2
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear Joneskrewe, We try to make sure that every guest leaves our hotel with a great start to their day but we deeply failed in making sure this happened for you and your family. Since your review, I had discussions with our breakfast staff and have made sure that they realize that any guest needing to grab a bite on... More

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed April 17, 2013

Great great great.On our trip around the US this was without doubt the most pleasant stay.Check in was smooth staff were wonderful.Helped us with local places to eat & sites to see.Would recommend highly!.Thanks again!

Was this review helpful? Yes
Columbus
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2013 via mobile

We stayed at the Fairfield Inn and Suites for a wedding weekend. We were happy with our accommodations and staff. Check in was smooth. Our two rooms were on the third floor. The efficiency of the elevators made it easy up and down. The breakfast was very good and the coffee was excellent!!! The inn is very convenient to interstate... More

Was this review helpful? Yes 1
Pikeville
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2013

Found this hotel off of trip advisor & am glad we booked! The salt water pool and hot tub were WONDERFUL, modern, lots of side-pool indoor seating, & great for a late-night swim after a long drive in the car. Lots of towels, water, a place to rinse off, etc. The gym was excellent too! Well equipped, yoga mats, towels,... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

This hotel has great service, clean nicely decorated rooms, and its located in a great shopping area. I always stay here when in Montgomery and have even used their meeting rooms. Staffing awesome. Great stay for the price.

Was this review helpful? Yes 2
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear Monique, Thank you for your review on TripAdvisor and for your kind comments of our hotel and service. When coming to our hotel from the interstate several guests do not realize the many shops and restaurants that are right down the street past our hotel. I’m glad you pointed this out. Our staff and I look forward to serving... More

Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 6, 2013

This hotel is top notch. It is clean, bright, warm, and the staff is extremely pleasant, friendly, and professional. The carpeting and furnishing are beautiful. The free breakfast was beyond my expectations, nice pool, and free wi-fi. The only suggestion that I may offer is that hotel managemen invest is better quality bath towels and wash cloths. The is a... More

Was this review helpful? Yes 1
Debbie D, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Dear USC Gamecocks; We were honored to have your group stay with us during your sporting event in Montgomery. We hope that it was a successful event for your team. Thank you for your suggestion of the towels and cloths which we will take into consideration. I hope that we have the pleasure of hosting you and your group when... More

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Additional Information about Fairfield Inn & Suites Montgomery EastChase

Address: 8970 EastChase Parkway, Montgomery, AL 36117
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Montgomery EastChase 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn & Suites Montgomery Eastchase Hotel Montgomery
Fairfield Inn And Suites Montgomery Eastchase

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