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Fairfield Inn & Suites Montgomery EastChase

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8970 EastChase Parkway, Montgomery, AL 36117
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Fairfield Inn & Suites Montgomery EastChase
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Fairfield Inn & Suites Montgomery EastChase
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198 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (50)
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    (64)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (34)
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Greensboro, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This was our third stay at this hotel and we were not disappointed. Very clean rooms and public areas, decent breakfast, cooperative associates. Everything works fine, including a/c. Decent restaurants nearby. Beds comfortable.

Was this review helpful? Yes
Indianapolis, Indiana
5 of 5 stars Reviewed 2 days ago NEW

Jarvay adds great value to this hotel. He made our experience great. He was very kind and helpful. This hotel could not have a better worker. I wish all workers would be as kind. This hotel his very lucky to have a guy like him. He Made the experience at this hotel wonderful.

Was this review helpful? Yes 1
Toney, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

In town for my sons' track meet and we were extremely tired from roasting in the hot sun all day. I made my reservations online and was praying for an easy check-in process, comfortable bed and clean room. I got all 3! The young man at the front desk, Jarvay I think, was nice and professional. The check-in process was... More 

Was this review helpful? Yes 2
Houston, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stopped here on a road trip and it was a great hotel. It looks like a much higher priced boutique hotel. The decor is very modern and colorful, the hotel was clean, the bed was comfortable, the room was beautiful, and the staff was very nice. Excellent service. Unlike most budget hotels, the walls were not paper thin and... More 

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for your kind comments regarding our hotel. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable and hope you return again soon. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Lots to love about this hotel. Great breakfast with grits, waffles, eggs, sausage and bacon, oatmeal and toppings, fruit, bagels, croissant, toast, delicious coffee, just to name a few. Front and back outdoor patio areas, comfortable bed, clean rooms, large bathroom, wonderfully cold air unit, very friendly front desk staff, secure location that is also very well lit, nearby stores... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable and we do apologize for the not so quite neighbors. Hopefully, when you return, that will not be the case. Everything we do is aimed at providing you with an excellent hotel experience... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Young man gave outstanding service. Very personable. Great clean rooms and great location. Shopping and good food. The best part was the tv and all the channels they have. Not like a lot hotels with limited selection.

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. I will be sure to pass the kind comments forward. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you... More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a Friday night and had a small issue with my room. Front desk personnel (JR) immediately resolved the issue. Customer service was great, room was nice, beds were comfortable and breakfast was good! Highly recommend this hotel

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to review our hotel. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Nashville, Tennessee
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had high hopes for this experience based on prior reviews and the brand. There were many positives and I would actually like to give it 3.5 stars but not an option. First, the good - room was very clean, beds were extremely comfortable, and the breakfast was quite good with plenty of seating. The young man at the front... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Please accept my apologies for the experience you had during your stay. Some of our neighbors, both in public, as well as at home may not be as mindful as we would like them to be in regard to their neighbors. Hopefully your next stay will be much more enjoyable. Have a great day and we do hope to see... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We stopped for a night on a road trip and found everything we were looking for in this hotel -- great accommodations, reasonable price, delicious breakfast, close to restaurants and shops, and excellent service from hotel staff, especially Jarvay.

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to express your kind comments. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My sister, niece, and I stayed here for two days. It is new, and everything is so nice. The rates are great. What impressed me most about this hotel is the staff. Everyone is so friendly and accommodating. We were greeted with smiles and hellos every time we went out and returned. Jarvay Robertson at the front desk was so... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Thanks for your kind comments. More 

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