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Fairfield Inn & Suites Montgomery EastChase

2.5 of 5 8970 EastChase Parkway, Montgomery, AL 36117
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Certificate of Excellence 2014
Fairfield Inn & Suites Montgomery EastChase
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Fairfield Inn & Suites Montgomery EastChase
Fairfield Inn & Suites Montgomery EastChase
Fairfield Inn & Suites Montgomery EastChase
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179 reviews from our community

Traveler rating
    115
    49
    10
    3
    2
See reviews for
56
33
7
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Enterprise, Alabama
Top Contributor
72 reviews 72 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was good the hotel was full could not get the room we wanted downstairs to the right of elevator, we ended up on second floor a little smaller room then normal but still nice, room was clean and had nice tv to watch game on. I should have made reservation earlier over all good stay.

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I am so sorry to hear we were unable to get you the exact room that you wanted but am happy to hear you still enjoyed your stay. We look forward to seeing you again in the future. Respectfully, More 

Huntsville, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 02-14-15 loved my stay the staff was helpful, friendly and professional. I thought I had lost my purse at a previous place that I had been, I told the staff at the front desk what ahd happened and they jumped right in to assist me they went above and beyond. The room was very nice stayed in a onebedroom... More 

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thanks so much for your kind review. We make every effort to see that all of our guests receive the same, if not better, experience than you obviously had during your stay. Hope to see you again in the future. Respectfully, More 

Atlanta, Georgia
Top Contributor
74 reviews 74 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I first stayed here in Aug 2014 and then recently in Feb 2015. Sadly, things seem to be in decline. Although relatively new and at first appearance looks very nice, I experienced some minor problems that by themself are nothing but when accumulated became an aggravation. The most significant issue was the heating/AC unit. It was a cool evening and... More 

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I sincerely apologize for the discomfort and inconvenience you experienced during your stay at my hotel. I assure you this is not the norm for the hotel. As always it is our goal to not just meet, but exceed our guests' expectations in every way. However, at times, we do make mistakes. Hopefully you will give us another chance in... More 

Roanoke, Alabama
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was very courteous. Nice modern rooms. Enjoyed fresh coffee in the lobby 24/7. Great location to eveything. The room walls seem a bit thin as you could hear nearby rooms. Would definitely stay here again when in Montgomery.

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to share your comments. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Birmingham, Alabama
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is rare for us. We decided, packed and left in 9 minutes flat. Did we forget anything? You bet. We live in Birmingham and our granddaughter was dancing in Montgomery. After the recitals, we booked a room about 11:30 on Friday night and checked in at 12:15 in the morning. This place is only 5 years old and really... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thanks so much for your kind words. We appreciate your business as we work extremely hard to make sure all of our guests experience exactly what you did. Have a great day and we hope to see you again soon. Respectfully, More 

Birmingham, Alabama
Top Contributor
63 reviews 63 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was smooth as silk. Ground floor room at end of hall was very clean. Good mattress, lots of pillows. Microwave, fridge and everything else worked as it should. Very good breakfast spread but no bacon, just link sausage. Two waffle irons- no waiting!! If you're in the area, check this Fairfield out. I think you'll like it.

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for your kind remarks and we enjoyed having you as our guest. We make every effort to ensure each guest has a great experience as yourself when visiting our hotel. We hope to see you again soon. Respectfully, More 

Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I enjoyed my stay here. The hotel is a very predictable Fairfield. I stay in Marriotts about 20 nights a month. This hotel is newer so there are no odd smells of mildew or slow drains. The housekeeping was impeccable. The front desk attendants were always helpful, especially Jordan. There are some fast food restaurants around but nothing a person... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to share your thoughts. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2015

Nice property, convenient to shopping Dining haircuts and more. Property is clean, and staff is generally responsive. Hard to hold property accountable for rowdy guests on next floor, but wow it was noisy.

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to share your experience. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Houston, Texas
Contributor
18 reviews 18 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 13, 2015

I had not stayed in a Fairfield Inn ~20 years, but needed an relatively inexpensive room near the interstate. The stay totally changed my thinking about Fairfield Inns. It was pristinely clean, not noisy, and had great staff and breakfast. It was also convenient to stores and shopping. Amazing value.

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to express your opinion. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Blairsville, Georgia, United States
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 26, 2014

This is our second time staying here. Service was very good. Marriott has very reliable hotels and this is no exception. Indoor pool is well maintained. Room was spacious. Overall would recommend for families. Area has many restaurants to choose.

Was this review helpful? Yes
Donny H, Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

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Additional Information about Fairfield Inn & Suites Montgomery EastChase

Address: 8970 EastChase Parkway, Montgomery, AL 36117
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Montgomery EastChase 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn And Suites Montgomery Eastchase
Fairfield Inn & Suites Montgomery Eastchase Hotel Montgomery
Hotel Style:
#7 Romantic Hotel in Montgomery
#9 Family Hotel in Montgomery
#10 Business Hotel in Montgomery

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