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Fairfield Inn & Suites Montgomery EastChase

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8970 EastChase Parkway, Montgomery, AL 36117
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Fairfield Inn & Suites Montgomery EastChase
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Fairfield Inn & Suites Montgomery EastChase
Fairfield Inn & Suites Montgomery EastChase
Fairfield Inn & Suites Montgomery EastChase
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187 reviews from our community

Traveler rating
    118
    52
    11
    4
    2
See reviews for
57
38
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blue Springs
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything about this hotel was to our liking. Very clean and quiet. Beds were super comfy. The staff are all so helpful and friendly. From the housekeepers to the handy man to the front desk all went above and beyond to make us feel comfortable here . The breakfast is excellent. I highly recommend that you try the egg bacon... More 

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Mission Viejo, CA
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fairfield Inn is in a newer area of Montgomery known as East Chase. It's just off the 85 at Chantilly Pkwy., Exit 11. There are a lot of restaurants & fast food places nearby. Also many stores for shopping The hotel is kept very nice. Our room was large & very comfortable for a quiet rest. The breakfast is plentiful... More 

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Montgomery, Alabama
Top Contributor
88 reviews 88 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I've been a loyal Marriott guy for years, so when house hunting we stayed here. My overall impression is that it's starting to get a bit old. The rooms smell a bit musty, at least the 2 that we were in did. The walls are a bit thin too. Our first room was right next to the elevator so we... More 

Was this review helpful? Yes 1
Donny H, Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I sincerely apologize for the discomfort and inconvenience you experienced during your stay at my hotel. I assure you this is not the norm for the hotel. As always it is our goal to not just meet, but exceed our guests' expectations in every way. Please allow me to share your experience with my staff in order to ensure we... More 

Charleston, South Carolina
Top Contributor
147 reviews 147 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Fairfield Inn was a lucky find for us. The staff was exceptionally pleasant, the common areas and our room were spotless. The breakfast was more than acceptable. fresh fruit and yummy scrambled eggs. Spacious room and fast internet. The only thing I wish was different was the shower pressure. I highly recommend this place.

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Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! More 

Leesburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Friendly staff everywhere. Helpful informátion and answers from everyone. Rashonda was a hoot to talk with. Rashonda, keep an eye on the pool and hot tub for me.:) I recommend this hotel and would definitely return. Booked online.

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I truly appreciate your comments. As always it is our goal to not just meet, but exceed our guests' expectations in every way. If there is anything you may want to share that assisted you in your scoring, please feel free to respond. We do appreciate your patronage. More 

Killeen, Texas
Top Contributor
163 reviews 163 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 15, 2015

Like sleeping on clouds. The bed was very nice and comfortable. We slept like rocks. However there was the occasional disturbance... the AC in the room made a good about of noise, once asleep it wasn't as bad but it was semi loud. The ladies at the front desk were extremely friendly and smiled the whole time. When we walked... More 

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to share your experience. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Georgia
Top Contributor
69 reviews 69 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed March 12, 2015

We arrived on December 25 for a one night stay. Upon arriving the desk clerk told me that I did not have a reservation although I had called in the make the reservation since I was using some of my points to for the stay.. So I gave her the benefit of the doubt and asked if there was a... More 

Was this review helpful? Yes 2
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I truly apologize for this oversight and will assure you I will look into this. Please contact me at the hotel as soon as you get the opportunity. Respectfully, More 

Enterprise, Alabama
Top Contributor
76 reviews 76 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2015

The staff was good the hotel was full could not get the room we wanted downstairs to the right of elevator, we ended up on second floor a little smaller room then normal but still nice, room was clean and had nice tv to watch game on. I should have made reservation earlier over all good stay.

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I am so sorry to hear we were unable to get you the exact room that you wanted but am happy to hear you still enjoyed your stay. We look forward to seeing you again in the future. Respectfully, More 

Huntsville, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

Stayed 02-14-15 loved my stay the staff was helpful, friendly and professional. I thought I had lost my purse at a previous place that I had been, I told the staff at the front desk what ahd happened and they jumped right in to assist me they went above and beyond. The room was very nice stayed in a onebedroom... More 

Was this review helpful? Yes 3
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thanks so much for your kind review. We make every effort to see that all of our guests receive the same, if not better, experience than you obviously had during your stay. Hope to see you again in the future. Respectfully, More 

Atlanta, Georgia
Top Contributor
73 reviews 73 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed February 11, 2015

I first stayed here in Aug 2014 and then recently in Feb 2015. Sadly, things seem to be in decline. Although relatively new and at first appearance looks very nice, I experienced some minor problems that by themself are nothing but when accumulated became an aggravation. The most significant issue was the heating/AC unit. It was a cool evening and... More 

Was this review helpful? Yes 3
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I sincerely apologize for the discomfort and inconvenience you experienced during your stay at my hotel. I assure you this is not the norm for the hotel. As always it is our goal to not just meet, but exceed our guests' expectations in every way. However, at times, we do make mistakes. Hopefully you will give us another chance in... More 

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