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Fairfield Inn & Suites Montgomery EastChase

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8970 EastChase Parkway, Montgomery, AL 36117
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Fairfield Inn & Suites Montgomery EastChase
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Fairfield Inn & Suites Montgomery EastChase
Fairfield Inn & Suites Montgomery EastChase
Fairfield Inn & Suites Montgomery EastChase
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205 Reviews from our TripAdvisor Community

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Traveler rating
    125
    59
    13
    4
    4
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66
40
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (205)
  • Mar-May only
    (50)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (34)
All months
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Wonderful for families, I was there for business. Stiil, a very niice vibe, immaculate roim and wonderful service especially from Roshonda. Glitches included fire alarms and a woefullynsmall pool. The service and cleanliess salvaged the stay.

Was this review helpful? Yes 3
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you so much for your comments. I do apologize for the fire alarm interruption to your stay. Unfortunately at times our safety features may do exactly waht they are supposed to, even though it was not in the public spaces. We did have an issue in the pool pump room. Thankfully, it was just a malfunction and not a... More 

Raeford, North Carolina
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the wrong hotel so it was a little drive but I really cannot complain because they took care of us. They let us check in very early and had the key ready. Breakfast was good and the room was decent. Decent stay even. Only complaint is traffic

Was this review helpful? Yes 1
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thanks so much for your kind remarks regarding my hotel and I apologize for the traffic problems you may have been exposed to. Have a great day, More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stopped over enroute to Atlanta for one night (9th July). We had specifically asked for a quiet room - the young man at the desk seemed bored and indifferent and not welcoming (end of along day? - us too!) We ended up in an average room but right next door to members of children's baseball camp. They kept us... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I truly apologize for not only your experience at my hotel, but your overall experience during your trip. I assure you this is not the norm for my hotel however, you may contact me directly at the hotel so I can look into the issues. Once again, I apologize. Have a Blessed day More 

Nashville, Tennessee
Level Contributor
347 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the best place in Montgomery. It was stunning when new several years ago. Still very good. Decent rooms but the walls/furniture starting to get nicked up. Beds are fine. Gym is good - would be excellent if they added a bike and the tvs worked on all four (only do on two machines). The breakfast is ok. Definitely... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thanks so much for your feedback and hope to be able to renovate soon. Hope you enjoyed your stay. Respectfully, More 

Raleigh, North Carolina
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Here is where you will find clean rooms, close proximity to restaurants, shopping and the highway. Pamela, Karen, Rashawnda, Willie, and Javarry are always ready to help. The housekeeping takes pride in what they do. Breakfast is a good starter in the morning or grabbing coffee heading out the door. The beds are comfy. The fitness room and pool are... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to share your experience. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Knoxville, Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great stay, in town for a nursing conference, clean hotel, friendly welcoming knowledgeable staff, great tasty food for breakfast, room was very clean well furnished, no complaints would recommend if in this area too stay here, great value!!

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for taking the time to share your comments. We are delighted that your stay with the Fairfield Inn & Suites Montgomery was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Arlington, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place was perfect when I needed a quick place to lie my head. Jarvay made check-in easy and answered all my questions even though it was late. It was family friendly and allowed families to hang out downtown stairs or friends to chill outside by the fire pit. The free breakfast is a bonus. Another plus is the lighting... More 

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I truly appreciate your response to our survey. As always it is our goal to not just meet, but exceed our guests' expectations in every way. If there is anything you may want to share that would move the needle somewhat in your scoring, please feel free to respond. We do appreciate your patronage. More 

Greensboro, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our third stay at this hotel and we were not disappointed. Very clean rooms and public areas, decent breakfast, cooperative associates. Everything works fine, including a/c. Decent restaurants nearby. Beds comfortable.

Was this review helpful? Yes
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I truly appreciate your response to our survey. As always it is our goal to not just meet, but exceed our guests' expectations in every way. If there is anything you may want to share that would move the needle somewhat in your scoring, please feel free to respond. We do appreciate your patronage. More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Jarvay adds great value to this hotel. He made our experience great. He was very kind and helpful. This hotel could not have a better worker. I wish all workers would be as kind. This hotel his very lucky to have a guy like him. He Made the experience at this hotel wonderful.

Was this review helpful? Yes 1
Donny H, Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

Thank you for your kind comments. We will pass on you response to our dedicated associates. Respectfully, More 

Toney, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In town for my sons' track meet and we were extremely tired from roasting in the hot sun all day. I made my reservations online and was praying for an easy check-in process, comfortable bed and clean room. I got all 3! The young man at the front desk, Jarvay I think, was nice and professional. The check-in process was... More 

Was this review helpful? Yes 2
Donny H, General Manager at Fairfield Inn & Suites Montgomery EastChase, responded to this review

I definitely appreciate your kind words regarding not just the hotel itself, but the staff as well. I will be happy to pass on your comments during our morning meetings. We look forward to seeing you again in the future. Have a great day, More 

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