I must say, that out of the many of hotels that I have stayed at in Montgomery Alabama, this hotel was such a great experience. From the time we checked into our room to checking out, we did not experience any problems at all. Every member of the hotel staff is just completely kind and curtious and jumps to the... More

The staff is very unprofessional, the manager was not available. The hotel is a dump and gives Marriott a bad name. When you call the corporate number the complain they acted just as bad. The rep. made the comment that he wasn't a BED BUG expert. We woke at about 4:00 am to find that the baby was all bit... More

Be sure you know where the hotel is and watch the signs. It is easy to turn into the restaurant instead of the hotel street. However, overall, except for a few "bumps" the stay was fine. I arrived late (midnight) and the front doors were locked. Had to wait for the front desk to return from delivering towels to a... More

This was my first visit to a SpringHill Suites and I thought it was great. It's on a dead end street and is quiet and peaceful even though it's adjacent to the freeway. The room was spotless and huge and the price was super low for the quality. The breakfast was outstanding as well. I was there three nights and... More

I walked in thinking it was a different hotel in the area and was pretty upset. Acting like a spoiled brat, immediately complaining, the front desk attendant just smiled and asked how she could help. I asked to see a room, she proudly showed them off and she won me over. The bed was super comfortable and they actually call... More

I would not recommend staying here, the place is not indicative of the Marriott name or the Spring Hill Suites brand. More

Checked in Wed before thanksgiving. Hotel was busy due to college football fans and holiday travelers. Thus we didn't complain when our room smelled of cat urine, and the second room had dirty linen. Next day left early for game and holiday meal w' family. Returned to uncleaned rooms at 9:38pm. Front desk informed cleaning staff was off duty. Fri... More

Ended up here last minute because of a cancelled flight. This was a really nice place. The staff were very friendly. The room was clean and spacious. The continental breakfast had lots of options and was very good. I had no problems with the connection speed of the Internet. The only reason I gave it 4 stars instead of 5... More

My room was comfortable, and I slept very well during my stay. I had no issues with safety and never felt uneasy. There were a couple of issues during my stay, and they were addressed immediately by management. The mini-fridge in my room had frozen up so it wasn't very cold. They swapped it for one that was working within... More