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SpringHill Suites by Marriott Montgomery

3.0 of 5
1201 Towneplace Drive, Montgomery, AL 36106
Hotel amenities
SpringHill Suites by Marriott Montgomery
Ranked #30 of 75 hotels in Montgomery
3.5 of 5 stars 31 Reviews
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31 reviews from our community

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Traveler rating
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Date Rating
Atlanta, Georgia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 17, 2012

I recently stayed at the SpringHill Suites in Montgomery. Overall the hotel was nice. Our suite was a nice size and very clean. The pictures on the website are a great example of the room features. It would have been nice to have a separate tv in the bedroom area, but the tv was on a swivel stand so it... More

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Biloxi
1 review
5 of 5 stars Reviewed April 24, 2012

I must say, that out of the many of hotels that I have stayed at in Montgomery Alabama, this hotel was such a great experience. From the time we checked into our room to checking out, we did not experience any problems at all. Every member of the hotel staff is just completely kind and curtious and jumps to the... More

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New York
1 review
1 of 5 stars Reviewed April 15, 2012

The staff is very unprofessional, the manager was not available. The hotel is a dump and gives Marriott a bad name. When you call the corporate number the complain they acted just as bad. The rep. made the comment that he wasn't a BED BUG expert. We woke at about 4:00 am to find that the baby was all bit... More

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Francine Molette, General Manager at SpringHill Suites by Marriott Montgomery, responded to this review
April 26, 2012

Thank you for your feedback. We value each comment, suggestion, and complaint from our guests, and take them all very seriously. First and foremost, I am sorry to hear that your experience with our staff was unpleasant. We will be sure to use this as a training opportunity to ensure that we deliver top notch customer service in the future.... More

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Miami, Florida
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 9, 2012

Be sure you know where the hotel is and watch the signs. It is easy to turn into the restaurant instead of the hotel street. However, overall, except for a few "bumps" the stay was fine. I arrived late (midnight) and the front doors were locked. Had to wait for the front desk to return from delivering towels to a... More

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See 3 more reviews by RazzleGirl for Montgomery
Saint Paul, Minnesota
Top Contributor
100 reviews 100 reviews
Reviews in 52 cities Reviews in 52 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 8, 2012
1
person found this review helpful

This was my first visit to a SpringHill Suites and I thought it was great. It's on a dead end street and is quiet and peaceful even though it's adjacent to the freeway. The room was spotless and huge and the price was super low for the quality. The breakfast was outstanding as well. I was there three nights and... More

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See 2 more reviews by ScottyG777 for Montgomery
Nashville, Tennessee
Top Contributor
53 reviews 53 reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 15, 2012
1
person found this review helpful

I walked in thinking it was a different hotel in the area and was pretty upset. Acting like a spoiled brat, immediately complaining, the front desk attendant just smiled and asked how she could help. I asked to see a room, she proudly showed them off and she won me over. The bed was super comfortable and they actually call... More

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See 3 more reviews by 2tired2choose for Montgomery
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 28, 2011

I would not recommend staying here, the place is not indicative of the Marriott name or the Spring Hill Suites brand. More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 26, 2011
1
person found this review helpful

Checked in Wed before thanksgiving. Hotel was busy due to college football fans and holiday travelers. Thus we didn't complain when our room smelled of cat urine, and the second room had dirty linen. Next day left early for game and holiday meal w' family. Returned to uncleaned rooms at 9:38pm. Front desk informed cleaning staff was off duty. Fri... More

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Lakewood, New York
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 31, 2011

Ended up here last minute because of a cancelled flight. This was a really nice place. The staff were very friendly. The room was clean and spacious. The continental breakfast had lots of options and was very good. I had no problems with the connection speed of the Internet. The only reason I gave it 4 stars instead of 5... More

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Deb Matthews, General Manager at SpringHill Suites by Marriott Montgomery, responded to this review
September 4, 2011

Thank you for taking the time to let us know about your recent stay at our hotel! We pride ourselves in providing a home away from home atmosphere for all our guests. We hope that we will now be your first choice when you travel to Montgomery. We look forward to serving you again soon! More

Birmingham, Al
Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 9, 2011

My room was comfortable, and I slept very well during my stay. I had no issues with safety and never felt uneasy. There were a couple of issues during my stay, and they were addressed immediately by management. The mini-fridge in my room had frozen up so it wasn't very cold. They swapped it for one that was working within... More

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Deb Matthews, General Manager at SpringHill Suites by Marriott Montgomery, responded to this review
August 26, 2011

Thank you for your comments about your recent stay at Springhill Suites Montgomery. We will use these comments to help us improve in the areas that you commented on. I was especially glad to here that we were able to solve your issues before you left. We look forward to serving you in the future! Thanks, General Manager More

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Additional Information about SpringHill Suites by Marriott Montgomery

1201 Towneplace Drive, Montgomery, AL 36106
Price Range: $

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