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Comfort Inn & Suites

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10015 Chantilly Pkwy, Montgomery, AL 36117
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1 room 1 adult
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Comfort Inn & Suites
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79 Reviews from our TripAdvisor Community

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Columbia, South Carolina
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I am generally not inclined to stay at Comfort Inn, and was booked here by a third party. However, I was pleasantly surprised to find more room, better beds than I expected. The hot breakfast was well done and again more than I normally expect at this hotel chain. We'll done,thumbs up to this hotel.

Helpful?
Thank bmuss
Mike P, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Comfort Inn & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!... More 

Lafayette, Colorado
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

the staff went out of their way to make a bed for a wheel-chair bound relative, so kudos to them! And the beds were comfy. but the "pool" is just some water in a little cement pond. Breakfast is full, with hot food, not just cereal.

Helpful?
Thank 996candy
Mike P, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Comfort Inn & Suites we apologize for the concerns you shared about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we... More 

austin, tx
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 3, 2016

This was a good place to stay for the night while traveling cross-country. It was clean, tho I detected a hint of smoke. The room was big with a seating area. Carpet needs some updating. Breakfast was fine. No complaints. Staff was friendly.

Helpful?
Thank By_the_Sea_77
Phoenix
Level Contributor
138 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 1, 2015

Really liked this hotel. Very clean. Pretty good breakfast. Plenty of easy parking. The beds were comfortable and the bathroom was just fine. Loads of restaurants nearby. This is the place to stay in Montgomery.

Helpful?
Thank subterranean_jack
Mike P, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Comfort Inn & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!... More 

Shreveport, Louisiana
2 reviews
1 of 5 stars Reviewed November 6, 2015

After 20 hours of driving, I arrived at my hotel. I book on their website because the rates were lower. I booked for 11-6-15 to 11-7-15, when i gave the booking number to the front desk clerk she told me that the dates I had booked for were 11-15- to 11-16 which clearly were not the dates i booked. I... More 

Helpful?
Thank James B
Netherlands
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed October 26, 2015

The hotel is about a 10-15 minute drive from downtown Montgomery. We had a nice, large room, which was clean. We often stay at Comfort Suites hotels, we are almost always pleased with the service we get there. Only the grumpy man at the front desk should be friendlier. A smile would make a big difference, and it’s free.

Helpful?
1 Thank Erik-Elsje
Friendswood, Texas
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 16, 2015

Arrived here late for an overnight stay. We were greeting by very friendly staff. They informed me that they upgraded one of our rooms for free so that our two rooms would be close together. The rooms were large and very clean. The bathroom was spotless. it was a great say. We would definitely make it a point to stay... More 

Helpful?
Thank Greg L
Mike P, Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your veri nice compliments. Thanks. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 8, 2015 via mobile

I recently visited Montgomery for my class reunion & at the last minute decided to get a room at Comfort Inn & Suites. Normally check-in is at 3 (which makes no sense when you have to check-out by 11am), but the nice gentleman at the front desk allowed me to check-in earlier, which I really appreciated. The room was very... More 

Helpful?
3 Thank D. Michelle H
Denver, North Carolina
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2015

I stayed there over 3 weeks and the staff made it a great stay. Was easy to live out of kitchen and free coffee.Parking was always good and HBO was free. In general staff would do anything to make your stay good.

Helpful?
Thank Pat P
United Kingdom
Level Contributor
76 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 1, 2015

Arrived after a very long journey as part of a tour group. Very efficient check in. Lovely rooms with very comfy beds and good hot showers. Nice complimentary breakfast although breakfast area too small for size of group. Location is at a junction of a major highway and you have to cross a very busy road to get to any... More 

Helpful?
Thank Janis A
Questions? Get answers from hotel staff and past guests. Ask a question

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