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All 63 Mobile hotels

Hilton Garden Inn Mobile West I-65/Airport Blvd.

3.0 of 5 Hotel   |   828 W. I-65 Service Road South, Mobile, AL 36609
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84%
Ranked #10 of 63 hotels in Mobile
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
TravlinTravis New Orleans, Louisiana
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117 people have reviewed this hotel

Traveler rating
    62
    35
    14
    5
    1
See reviews for
37
24
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
New Orleans, Louisiana
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We are normally very happy with our stay at the Hilton Garden Inn, but were disappointed with the restaurant service we got here. A few years ago we stayed at the one off of I-10 and had great service; this Hilton Garden Inn was more convenient for our specific trip. The front desk was pleasant and the room was clean... More

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Travis, I apologize for you having such a terrible experience, we do not normally conduct ourselves in this manner. Unfortunately there were a few things that contributed to our short comings on the day that you were here. We are working on correcting these issues. I have read your comments to our staff and we are using it as a... More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Made a group block at this hotel for a funeral, the hotel did not offer us the bereavement rate, which I know they had .The major of my group did not get to stay at the hotel because when they called to make the reservation, they were told the block was not set-up, a bit disappointing since all of us... More

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Natalie, I am very sorry that your reservations were not set up properly. I have checked into this matter and we will correct our mistake and make sure it does not happen again. I do apologize for your family wanting to go to another property. Thank you for allowing us to become a better hotel. More

Conyers, United States
1 review
5 of 5 stars Reviewed 1 week ago

You can't asked for a more better staff friendly informative. the front end manager was an absolute delight, she give you information, recommendation, and a joy to talk too. Seems like she slept there but just as bubbly as if she was seeing you for the first time. Always had a smile on her face and ready to give you... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Denise, You have made her day, I read your comments to Raven, our front desk Manager, and it really made her day. Raven and the rest of our staff would like to Thank you for these wonderful comments. We appreciate you More

Mobile, United States
1 review
5 of 5 stars Reviewed March 16, 2014

We had a great stay! Very helpful staff, clean room and good breakfast. Location was very convenient to all restaurants and also highway. Would definitely recommend and would consider for longer stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you Ales, It was very nice to read your comments and share them with our staff, we are so glad that you had a wonderful time at our hotel and in Mobile. Please come see us again when you are in Town. Thank you More

Dacula, United States
1 review
5 of 5 stars Reviewed March 13, 2014

Thank you for a great stay. I am a Hilton employee and would like to express gratitude for the friendliness of the staff and the quality of the property. When I return to the area I will make it a priority to stay at this location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Your Welcome Greta, Our Staff would like to thank you for writing such a nice review, we look forward to you having a return trip to Mobile. Thank you More

New Orleans, United States
1 review
5 of 5 stars Reviewed March 6, 2014

Really Beautifull hotel, with lots of ammentities found in larger more expensive hotels. (i.e. the restaurant, the happy hour, the breakfast, etc.) The Looby was well lit, with high ceilings, a fireplace and a very friendly staff.

Review collected in partnership with Hilton Garden Inn

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2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you Keith, We appreciate your wonderful comments and we hope to see you back in Mobile very soon. Thank you again. More

Metairie, United States
1 review
5 of 5 stars Reviewed February 25, 2014

This hotel was cheaper than all the others that were located right next to it. I chose Hilton Garden Inn because I am an Honors member, and I was very satisfied. The room was nice, clean, and spacious. We had breakfast the next morning, and the staff was friendly. We enjoyed our stay very much, and I will be staying... More

Review collected in partnership with Hilton Garden Inn

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2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Shelly, First I would like to thank you for being a Hilton Honors member and choosing the Hilton Garden Inn Mobile West. I am very excited to know that we lived up to your expectation. We look forward to your returning to Mobile and letting us take care of you. Thank you More

Montgomery, United States
1 review
4 of 5 stars Reviewed February 23, 2014

We were in town to see family. The room was clean and the staff was professional. The room was extremely clean and I loved how the mattress was adjustable. I prefer firm and my wife prefers soft. Anither great thing is that this hotel is very convenient to the mall, restaurants, the interstate, and other venues.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the wonderful comments, Oliver. It is nice to hear that you were both able to get the type of mattress that you like. These adjustable beds make it easy to do that. Thank you for staying with us. More

Baton Rouge, United States
1 review
5 of 5 stars Reviewed February 18, 2014

For the most part, the hotel was friendly, clean, and accommodating. The location was convenient to restaurants, tennis center, and various other stores needed. The staff answered all questions appropriately and was very helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Hello Diana, We are so glad that you chose to stay with us during your visit to Mobile. We look forward to your return. Thank you More

Gulfport, United States
1 review
5 of 5 stars Reviewed February 18, 2014

I've traveled to Mobile numerous times for business and personal get aways. This facility is in an excellent location, quiet, and quality accommodations. The check-in host was extremely busy when we arrived. He still acknowledged us when we walked in and apologized for the wait.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2Review4You, General Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you Rose for your comments, We appreciate your loyalty to our property and we look forward to your return to mobile in the future. Thank you More

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Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile
Hilton Garden Inn Mobile West Hotel
Hilton Garden Inn Mobile
Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mobile
#11 Business Hotel in Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Official Description (provided by the hotel):
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 
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