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Hilton Garden Inn Mobile West I-65/Airport Blvd.

3.0 of 5 828 W. I-65 Service Road South, Mobile, AL 36609
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Certificate of Excellence 2014
Hilton Garden Inn Mobile West I-65/Airport Blvd.
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Hilton Garden Inn Mobile West I-65/Airport Blvd.
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165 reviews from our community

Traveler rating
    93
    48
    16
    6
    2
See reviews for
53
35
10
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (31)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (32)
All months
Huntsville, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

Super comfortable beds! We got a great night's sleep at this cool, clean Inn. Staff was very friendly and helpful. I would definitely stay here again. Thank you, Hilton Garden Inn! I don't know what else to say to fill up 200 words, but great, clean place to sleep.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for taking the time to complete a TripAdvisor Review. Sometimes you dont need 200 words to express comfort and I think you accomplished just that! I am glad you enjoyed our Garden Sleep System beds! Being able to adjust the beds to your liking definitely helps after a long day of travel. I shared your comments with the... More

Mobile, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I am a neat freak so I notice a few things that could use improvement. You may notice a few yourself. But, the things that really matter overshadowed them and made my stay quite nice. I loved the the Bed & Breakfast like atmosphere of the dining room in the morning and the loveliness of the staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the review on TripAdvisor. We agree, there is always room for improvement and if you would like to discuss these elements with me, please feel free to call. I am thrilled to hear that the staff made you feel like you were in a Bed and Breakfast. That is what our hospitality is all about! We always... More

Rock Hill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was very pleased with the room,service, and the front desk. Rooms and bathrooms were very clean! The front desk attendants were very helpful and friendly. I would recommend this hotel. Great stay. My daughter let a letter to the staff letting them know how great the services was.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for taking time to write a review on TripAdvisor. I am so glad that you enjoyed your stay with us and the service provided. We were thrilled to receive such a great letter from your daughter. We still have it hanging in the back office and it brightens our day! Thank you for joining us during your trip... More

Birmingham, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

All is well with this hotel, very clean, friendly staff, well maintained, rooms were nice, close to several restaurants, breakfast was EXCELLENT!!! Location was easily accessible and safe, close to shops and anything you may need or want.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for taking time out of your day to rate us on TripAdvisor! We truly enjoy hearing that our customers feel safe and comfortable in our hotel. I'm glad your visit was a great one and I truly hope to see you again in Mobile soon! Raven Gresenz 251-544-6000 More

Birmingham, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

I travel quite frequently mostly throughout the state of Alabama and this is my go to hotel in the city of Mobile. The staff is great, the rooms are large with plenty of working space and extremely clean. The food at the restaurant is delicious as well as room service!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for reviewing your "Home Away From Home"! I am very pleased that we can be your go to. It really makes our day to know that you feel at home with Hilton Garden Inn. Raven Gresenz 251-544-6000 More

Savannah, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

Great Service. Very clean hotel. Excellent atmosphere and decor. Wonderful and friendly staff. Breakfast was good with a cook to order menu and variety of items to choose from. Would definitely stay in this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for taking the time to fill out a review. I am glad to hear you had such a positive stay with us. I hope you will join us next time you are traveling through Mobile. Raven Gresenz 251-544-6000 More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2014

Beautiful hotel. Very accommodating staff. I had a slight glitch with my company's credit card when I checked in on Labor Day. The hotel checked me into my room without delay and just asked me to have my employer contact the front desk the following day. I was pretty shocked! I have had this issue occur at another major named... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

I am glad you enjoyed a hassle free check in and hope you come to see us again next time you are traveling to Mobile. Please feel free to contact me next time you are staying with us. Raven Gresenz 251-544-6000 More

Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

Really nice decor. Nice gym, nice pool area, really great breakfast, and super nice and friendly staff! The all you can eat breakfast was $10.40/ person and worth it. The first morning I decided to save money and eat at the waffle house across the street; I didn't save a dime and their breakfast did not compare to Hilton's all... More

Was this review helpful? Yes 1
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for sharing your experience on TripAdvisor. I'm glad to see that you enjoyed your stay, especially the breakfast! I have shared your comments with the Food and Beverage team and they were ecstatic to hear. I hope to see you again for your future travels through Mobile. Raven Gresenz 251-544-6000 More

Baton Rouge
Top Contributor
55 reviews 55 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 1, 2014

Did not stay overnight here, but rather hosted a daytime meeting. Staff was very capable and courteous, lunch was catered in from their food service group, and everything went very smoothly. The meeting room was ample, clean, and reasonably priced. Overall a great experience and went very well.

Was this review helpful? Yes 1
GuestServicesMobile, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for taking the time to share your experience on TripAdvisor. I am very glad to hear you had such a great meeting and the staff was accommodating. I shared your review with my Sales Director and my Food and Beverage Director. Both were thrilled to hear you enjoyed your experience. Please let us know when it comes time... More

Mobile
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 22, 2014

Our power was out and was all night, so we went seeking air conditioning. We had a short (we checked-in around midnight) stay. Everything was very pleasant. We left early to check on the power situation, so we did not have any breakfast. This location is conveniently located right off the interstate.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Operations828, Front Office Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the kind review on Trip Advisor. I hope the power situation didn't take long to resolve and that you and your family are enjoying the comfort of a cool night again. I do hope we see you again. If you ever need a stay for you or extended family, please dont hesitate to call. Raven Gresenz 251-544-6000 More

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Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
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Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile

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