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Holiday Inn Express & Suites Mobile West - I-65

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80 Springdale Blvd, Mobile, AL 36606 (Formerly Comfort Suites Mobile)
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Holiday Inn Express & Suites Mobile West - I-65
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Holiday Inn Express & Suites Mobile West - I-65
Holiday Inn Express & Suites Mobile West - I-65
Holiday Inn Express & Suites Mobile West - I-65
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118 reviews from our community

Traveler rating
    26
    40
    27
    12
    13
See reviews for
39
18
7
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is awesome, we stayed here more than once, the last time being two years ago when it used to be a comfort suites. It was nice back then but when holiday inn took it over they really bumped up the appearance and service. Really decent rates for a nice hotel, the beds are extremely comfortable and breakfast was... More 

Was this review helpful? Yes
Huntsville, Alabama
Top Contributor
66 reviews 66 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time at this hotel. I have stayed at the sister hotel several times. This hotel is newly refurbish from the ground up. It was clean, the staff was very friendly and helpful and a nice free breakfast. The location was convenient to a shopping area and restaurants.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 24, 2015

This is now a Holiday Inn Express. The design has been updated somewhat but shows signs of old hotel. Seems like a mix of modern and 1970's era. TV is not HD but room was clean and even smelled clean. Refrigerator was broken. Decent stay overall.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Dear Payton S, Thank you for taking the time to post a candid review. We are pleased that you had regarded our rooms clean. However, I regret that you found our hotel to be dated and that some of our amenities were a let down. Your feedback is highly appreciated as this helps us gauge what we are doing right,... More 

Ok
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2015

My family and I stayed here in June on our family vacation, the hotel itself was extremely clean, the rooms were very comfortable and the night shift lady was extremely nice. The continental breakfast was great for our family. Just the basic stuff, fruit, cereal, milk juice, pastries, boiled eggs etc. My boys were able to fill up and the... More 

Was this review helpful? Yes 2
Raleigh, North Carolina
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 27, 2014

Overall this hotel was the nicest Holiday Inn Express that I have stayed at. Everything was clean and looked new. The only thing that I was disappointed in was that the name changed from Comfort Suites, so I was confused when I arrived. I searched around for the Comfort Suites for a while. The complimentary breakfast had a push button... More 

Was this review helpful? Yes 1
Richmond, Virginia
Top Contributor
228 reviews 228 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed November 23, 2014

I have been staying here for years as it is a convenient location and the rooms are clean and comfortable. Unfortunately it appears that they will be changing to a Holiday Inn Express very soon and were in middle of renovations to make that so this week. This will be my last visit owing to the change but if you... More 

Was this review helpful? Yes 1
Orlando, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 21, 2014

This property exhibits all the good features of the Comfort Inn & Suites brand. Front Desk Staff was friendly and helpful, as was housekeeping. The exterior & interior appear as new... new furniture in the room, normal clothes hangars that actually remove from the closet rod, they make the extra effort to slide your bill under the door prior to... More 

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Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Pete Patel... More 

Petal, Mississippi
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

Great room, the rooms are nice and clean. The staff was friendly and courteous too. I would stay here again because it is so close to downtown Dauphin street. This hotel is about two mile from a lot of the attractions. The Battleship is close by to explore with the family.

Was this review helpful? Yes 2
Pete P, Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Pete Patel... More 

Charlotte, Michigan
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 9, 2014

The hotel is very clean. The rooms are spacious and clean. The bed was perfect and had great pillows which I am big on. The location was nice and quiet. Staff was very friendly. I would stay here again if ever back in town. I didn't eat breakfast so I don't know how that is. Housekeeping is very friendly and... More 

Was this review helpful? Yes 2
Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Pete Patel... More 

Germantown, Maryland, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 25, 2014

Very nice suite, although we did not need the sofabed this time. Great price, for a suite. I should have let management know, but our refrigerator seemed to be on its last legs. Was on the coldest setting, but barely kept things cold. It was basically useless. Housekeeping did a good job, but they always wanted you out of the... More 

Was this review helpful? Yes 1
Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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