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Holiday Inn Express & Suites Mobile West - I-65

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80 Springdale Blvd, Mobile, AL 36606 (Formerly Comfort Suites Mobile)
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Holiday Inn Express & Suites Mobile West - I-65
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121 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brighton, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ample free parking. Welcome by manager on reception was great, very warm and welcoming and wanted to make sure we were happy. To be honest the rooms were not in amazing condition and could do with an upgrade, walls had some marks in and in places ceilings had previously peeled. However saying that the rooms were clean and the beds... More 

Was this review helpful? Yes
Maryville, Tennessee
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We absolutely loved staying at this hotel! The staff was great and very accommodating and polite. All of the common areas were very clean. Our room was great! We stayed in a double, and there was plenty of room for all 4 of us to spread out and not feel like we were sitting on top of each other. It... More 

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Beaumont, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015 via mobile

Really clean, good breakfast, nice neighborhood. I recommend. I brought seven members of my staff here for two nights and everyone was impressed. More like a Hilton or Marriott than HIExpress! It was super easy check in and check out. About 15 minutes from downtown!

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel is awesome, we stayed here more than once, the last time being two years ago when it used to be a comfort suites. It was nice back then but when holiday inn took it over they really bumped up the appearance and service. Really decent rates for a nice hotel, the beds are extremely comfortable and breakfast was... More 

Was this review helpful? Yes 1
Huntsville, Alabama
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 24, 2015

This was my first time at this hotel. I have stayed at the sister hotel several times. This hotel is newly refurbish from the ground up. It was clean, the staff was very friendly and helpful and a nice free breakfast. The location was convenient to a shopping area and restaurants.

Was this review helpful? Yes 2
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 24, 2015

This is now a Holiday Inn Express. The design has been updated somewhat but shows signs of old hotel. Seems like a mix of modern and 1970's era. TV is not HD but room was clean and even smelled clean. Refrigerator was broken. Decent stay overall.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Dear Payton S, Thank you for taking the time to post a candid review. We are pleased that you had regarded our rooms clean. However, I regret that you found our hotel to be dated and that some of our amenities were a let down. Your feedback is highly appreciated as this helps us gauge what we are doing right,... More 

Ok
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 2, 2015

My family and I stayed here in June on our family vacation, the hotel itself was extremely clean, the rooms were very comfortable and the night shift lady was extremely nice. The continental breakfast was great for our family. Just the basic stuff, fruit, cereal, milk juice, pastries, boiled eggs etc. My boys were able to fill up and the... More 

Was this review helpful? Yes 3
Raleigh, North Carolina
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 27, 2014

Overall this hotel was the nicest Holiday Inn Express that I have stayed at. Everything was clean and looked new. The only thing that I was disappointed in was that the name changed from Comfort Suites, so I was confused when I arrived. I searched around for the Comfort Suites for a while. The complimentary breakfast had a push button... More 

Was this review helpful? Yes 2
Richmond, Virginia
Level Contributor
270 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed November 23, 2014

I have been staying here for years as it is a convenient location and the rooms are clean and comfortable. Unfortunately it appears that they will be changing to a Holiday Inn Express very soon and were in middle of renovations to make that so this week. This will be my last visit owing to the change but if you... More 

Was this review helpful? Yes 1
Orlando, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 21, 2014

This property exhibits all the good features of the Comfort Inn & Suites brand. Front Desk Staff was friendly and helpful, as was housekeeping. The exterior & interior appear as new... new furniture in the room, normal clothes hangars that actually remove from the closet rod, they make the extra effort to slide your bill under the door prior to... More 

Was this review helpful? Yes
Pete P, General Manager at Holiday Inn Express & Suites Mobile West - I-65, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Pete Patel... More 

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