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Fairfield Inn & Suites Mobile

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950-A West I-65 Service Road South, Mobile, AL 36609
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Fairfield Inn & Suites Mobile
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82 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Signal Mountain
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed at this place for 3 nights, while we celebrated our wedding anniversary in the Mobile, AL area. It served as our home base, and it served us well. They are going through renovations, but they still made us feel welcomed. The staff were very helpful and friendly, the breakfast in the morning was filling. The only downside to... More 

Was this review helpful? Yes 1
Little Rock, Arkansas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 25, 2015

I had stayed at this Fairfield Inn before and was unhappy with my experience, but thought that I would try again since the listing stated that rooms had been updated. I arrived to find the lobby in plastic covers, and advised that although the rooms were remodeled the lobby was underway. The free breakfast would be served in two of... More 

Was this review helpful? Yes
Charlie G, General Manager at Fairfield Inn & Suites Mobile, responded to this review

Thanks so much for your feedback, it is very much appreciated and I appologize for your inconvenience! The room renovation did include a new mirror, lighting and new bathtub surround in 100% of all of our guestrooms. It did not include making the sink area larger but I will share your suggestion. The restaurant area is under complete renovation and... More 

2 reviews
4 of 5 stars Reviewed May 5, 2015

Called to reserve a room while still travelling. Janet was very pleasant with making my reservations and once I arrived she was very professional and polite. Placed me in a newly renovated room and offered a rewards package at check in. Great nights sleep.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed April 20, 2015

Stay at this location only if you have no other alternatives. We prepaid for the stay, After check-in, we noticed the pool was drained, the treadmill was lying on its side, and the exercise room was empty of all equipment. I returned to the desk, and was told I could walk to sister Marriott locations nearby. It's been raining every... More 

Was this review helpful? Yes
Charlie G, Manager at Fairfield Inn & Suites Mobile, responded to this review

I appreciate your feedback and wanted to let you know that your concerns are being addressed ASAP! Our hotel renovation is now complete on our upper floors and just started on our first floor guestrooms. Over the next two week to 4 weeks the entire lobby, pool, fitness room and restaurant area will also be renovated to a brand new... More 

Holly Springs, North Carolina
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 10, 2015

Passing through Mobile and looking for a good basic stay. This hotel was right on the route so checked in...they are in process of a renovation through April of this year but they are very up front about it, and while it was a short stay, we never noticed any ill effects that were definitely related to the reno. Very... More 

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Myrtle Beach, South Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 25, 2015

Conveniently located off I65 A nice, comfortable place to stay Beds were comfortable. Room came with a microwave and refrigerator. Staff attentive. Breakfast buffet, small and below par. Restaurants close by.

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appleton, wi
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 27, 2015

We had a wonderful room, very nice! I would stay here again and highly recommend. They were great to deal with on the phone prior to our arrival. We did not need the free breakfast so can't comment there, however the coffee was nice in the dining area. We drove from the airport in a rental car at night and... More 

Was this review helpful? Yes
Mary R, Assistant General Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Guest, We wish to thank you for your kind remarks in regards to your past reservation at the Fairfield Inn & Suites hotel. Your comfort is our main concern! Should your travels bring you this way again, we would love the opportunity to serve you once more. Have a great day! Mary Reed Assistant General Manager Fairfield Inn &... More 

Houston
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 14, 2015

We arrived a bit early and our room was not ready so we asked about a place to have lunch. We were given several good recommendations and enjoyed our lunch. Upon our return, we were given a handicap room as the desk clerk realized my husband was having trouble walking. Great! A typical complimentary breakfast but it was plenty for... More 

Was this review helpful? Yes
Mary R, Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Guest, We are so excited to hear that you enjoyed you stay with us! It is always encouraging to hear that our guests are pleased with their experience at the Fairfield Inn & Suites of Mobile, Alabama. Should you travels bring you back this way again, we would love a second opportunity to enjoy you as our guest! Best... More 

Jacksonville Beach, Florida
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 21, 2014

The room was clean. It has a heated indoor pool. The gym is three machines a bike, tredmill and a broken eliptical. The breakfast was ok. The toaster is broken, they were out of waffle mix, and no one is tending to the buffet. When somwthing runs out that seems to be all they have. Check in was quick and... More 

Was this review helpful? Yes 1
Mary R, Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Amanda C, Thank you for staying at the Fairfield Inn & Suites! We really appreciate you being our guest. I am very sorry for the concerns you had during your stay with us. We do have a Breakfast Ambassador who attends the buffet. I am sorry that she might have stepped away and I have addressed the situation with... More 

Alabama
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 17, 2014

We got down there around 9 pm on Friday nigh, checked in and went straight to the room. The room was clean, with two double beds. The bed were very hard and uncomfortable, because they were so hard. The staff there was very friendly, and you could get a free breakfast in the morning until 10am.

Was this review helpful? Yes
Mary R, Assistant General Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear lea911, Thank you so much for staying with us at the Fairfield Inn & Suites. I am so sorry that you did not enjoy your visit with us. We would have been more than happy to have moved you to another room to find a bed more suitable to your needs. We really want you to be comfortable when... More 

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