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Fairfield Inn & Suites Mobile

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950-A West I-65 Service Road South, Mobile, AL 36609
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Fairfield Inn & Suites Mobile
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Fairfield Inn & Suites Mobile
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79 reviews from our community

Traveler rating
    26
    23
    15
    7
    8
See reviews for
27
15
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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1 review
1 of 5 stars Reviewed 1 week ago

Stay at this location only if you have no other alternatives. We prepaid for the stay, After check-in, we noticed the pool was drained, the treadmill was lying on its side, and the exercise room was empty of all equipment. I returned to the desk, and was told I could walk to sister Marriott locations nearby. It's been raining every... More 

Was this review helpful? Yes
Charlie G, Manager at Fairfield Inn & Suites Mobile, responded to this review

I appreciate your feedback and wanted to let you know that your concerns are being addressed ASAP! Our hotel renovation is now complete on our upper floors and just started on our first floor guestrooms. Over the next two week to 4 weeks the entire lobby, pool, fitness room and restaurant area will also be renovated to a brand new... More 

Holly Springs, North Carolina
Top Contributor
80 reviews 80 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Passing through Mobile and looking for a good basic stay. This hotel was right on the route so checked in...they are in process of a renovation through April of this year but they are very up front about it, and while it was a short stay, we never noticed any ill effects that were definitely related to the reno. Very... More 

Was this review helpful? Yes
Myrtle Beach, South Carolina
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Conveniently located off I65 A nice, comfortable place to stay Beds were comfortable. Room came with a microwave and refrigerator. Staff attentive. Breakfast buffet, small and below par. Restaurants close by.

Was this review helpful? Yes
appleton, wi
Top Contributor
57 reviews 57 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 27, 2015

We had a wonderful room, very nice! I would stay here again and highly recommend. They were great to deal with on the phone prior to our arrival. We did not need the free breakfast so can't comment there, however the coffee was nice in the dining area. We drove from the airport in a rental car at night and... More 

Was this review helpful? Yes
Mary R, Assistant General Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Guest, We wish to thank you for your kind remarks in regards to your past reservation at the Fairfield Inn & Suites hotel. Your comfort is our main concern! Should your travels bring you this way again, we would love the opportunity to serve you once more. Have a great day! Mary Reed Assistant General Manager Fairfield Inn &... More 

Houston
Top Contributor
79 reviews 79 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 14, 2015

We arrived a bit early and our room was not ready so we asked about a place to have lunch. We were given several good recommendations and enjoyed our lunch. Upon our return, we were given a handicap room as the desk clerk realized my husband was having trouble walking. Great! A typical complimentary breakfast but it was plenty for... More 

Was this review helpful? Yes
Mary R, Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Guest, We are so excited to hear that you enjoyed you stay with us! It is always encouraging to hear that our guests are pleased with their experience at the Fairfield Inn & Suites of Mobile, Alabama. Should you travels bring you back this way again, we would love a second opportunity to enjoy you as our guest! Best... More 

Jacksonville Beach, Florida
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 21, 2014

The room was clean. It has a heated indoor pool. The gym is three machines a bike, tredmill and a broken eliptical. The breakfast was ok. The toaster is broken, they were out of waffle mix, and no one is tending to the buffet. When somwthing runs out that seems to be all they have. Check in was quick and... More 

Was this review helpful? Yes 1
Mary R, Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Amanda C, Thank you for staying at the Fairfield Inn & Suites! We really appreciate you being our guest. I am very sorry for the concerns you had during your stay with us. We do have a Breakfast Ambassador who attends the buffet. I am sorry that she might have stepped away and I have addressed the situation with... More 

Alabama
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 17, 2014

We got down there around 9 pm on Friday nigh, checked in and went straight to the room. The room was clean, with two double beds. The bed were very hard and uncomfortable, because they were so hard. The staff there was very friendly, and you could get a free breakfast in the morning until 10am.

Was this review helpful? Yes
Mary R, Assistant General Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear lea911, Thank you so much for staying with us at the Fairfield Inn & Suites. I am so sorry that you did not enjoy your visit with us. We would have been more than happy to have moved you to another room to find a bed more suitable to your needs. We really want you to be comfortable when... More 

Florence, Alabama, United States
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 9, 2014

The #1 priority of any room where we stay is the cleanliness. The one passed the test. The front desk staff is very good and friendly. The breakfast was just a normal breakfast but on a healthier mindset which was ok for us. The only issue is traffic on Airport Road is a disaster. Other than that is was a... More 

Was this review helpful? Yes 1
Mary R, Assistant General Manager at Fairfield Inn & Suites Mobile, responded to this review

Dear Charles S, We appreciate your last stay with us at the Fairfield Inn & Suites. We love to hear from guests who enjoy their visit here and it certainly encourages our staff in a very positive way. :) Do come back and be our guest anytime, we look forward to it! More 

Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 23, 2014

Location was a little difficult to find. My GPS had issues. Once we were there we were checked in quickly. This hotel is supposed to be non-smoking. Apparently the person who had the room before us did not obey the rules. Management quickly moved our room and all was fine. The breakfast in the morning was adequate and everyone found... More 

Was this review helpful? Yes 1
Joy K, General Manager at Fairfield Inn & Suites Mobile, responded to this review

Hi 785susanw, Thank you for taking the time to comment on your recent stay with is. I am sorry that you had a difficult time finding the property. We are in the process of having the GPS coordinates updated on several sites to include the longitude/latitide to make it easier to get to us. Being on the service road seems... More 

washington
Top Contributor
69 reviews 69 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 30, 2014

After 36 holes on the Robert Trent Jones Golf course, this was a great place to lay your head. Rooms were clean and breakfast was good. We arrived late and our room was available. The hotel was in perfect proximity to the golf course. Very acceptable for the guys trip!!

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn & Suites Mobile, responded to this review

Hi bhut32217, Thank you for taking time to comment on your recent visit with us. It is our goal daily to provide each guest with a clean, comfortable room, friendly service and a good breakfast. We are glad that you and your guests enjoyed your stay. We are located in close proximity to the Robert Trent Jones Golf Course @... More 

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26 photos of this hotel

Management photos: Courtesy of the property manager

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