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Fairfield Inn & Suites Mobile

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950-A West I-65 Service Road South, Mobile, AL 36609
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Fairfield Inn & Suites Mobile
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At a glance

61%
Positive reviews?
KEY AMENITIES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Free Breakfast
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HOTEL PHOTOS

Fairfield Inn & Suites Mobile
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    83 Reviews from our TripAdvisor Community

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    Traveler rating
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    28
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (12)
    Date | Rating
    • English first
    • Portuguese first
    • Any
    English first
    • All months
      (83)
    • Mar-May only
      (25)
    • Jun-Aug only
      (25)
    • Sep-Nov only
      (20)
    • Dec-Feb only
      (13)
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    Conway, Arkansas
    Level Contributor
    21 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    This hotel seems to have been an older fairfield that received the new upgrades. The hotel itself was fairly nice but the beds in the rooms are horrible! They are hard and can tell that they are old and have not been replaced. If you have back issues then I suggest to get another place. Breakfast was ok however the... More 

    Was this review helpful? Yes
    Charlie G, General Manager at Fairfield Inn & Suites Mobile, responded to this review

    I wanted to thank you for choosing the Fairfield Inn & Suites by Marriott in Mobile, Al. Your comments and suggestions are very much appreciated. I am personally following up with each of them. Sincerely, Charlie Glanding More 

    Signal Mountain
    Level Contributor
    12 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed May 26, 2015

    We stayed at this place for 3 nights, while we celebrated our wedding anniversary in the Mobile, AL area. It served as our home base, and it served us well. They are going through renovations, but they still made us feel welcomed. The staff were very helpful and friendly, the breakfast in the morning was filling. The only downside to... More 

    Was this review helpful? Yes 2
    Little Rock, Arkansas
    Level Contributor
    22 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    2 of 5 stars Reviewed May 25, 2015

    I had stayed at this Fairfield Inn before and was unhappy with my experience, but thought that I would try again since the listing stated that rooms had been updated. I arrived to find the lobby in plastic covers, and advised that although the rooms were remodeled the lobby was underway. The free breakfast would be served in two of... More 

    Was this review helpful? Yes
    Charlie G, General Manager at Fairfield Inn & Suites Mobile, responded to this review

    Thanks so much for your feedback, it is very much appreciated and I appologize for your inconvenience! The room renovation did include a new mirror, lighting and new bathtub surround in 100% of all of our guestrooms. It did not include making the sink area larger but I will share your suggestion. The restaurant area is under complete renovation and... More 

    2 reviews
    4 of 5 stars Reviewed May 5, 2015

    Called to reserve a room while still travelling. Janet was very pleasant with making my reservations and once I arrived she was very professional and polite. Placed me in a newly renovated room and offered a rewards package at check in. Great nights sleep.

    Was this review helpful? Yes
    1 review
    1 of 5 stars Reviewed April 20, 2015

    Stay at this location only if you have no other alternatives. We prepaid for the stay, After check-in, we noticed the pool was drained, the treadmill was lying on its side, and the exercise room was empty of all equipment. I returned to the desk, and was told I could walk to sister Marriott locations nearby. It's been raining every... More 

    Was this review helpful? Yes
    Charlie G, Manager at Fairfield Inn & Suites Mobile, responded to this review

    I appreciate your feedback and wanted to let you know that your concerns are being addressed ASAP! Our hotel renovation is now complete on our upper floors and just started on our first floor guestrooms. Over the next two week to 4 weeks the entire lobby, pool, fitness room and restaurant area will also be renovated to a brand new... More 

    Holly Springs, North Carolina
    Level Contributor
    94 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 44 helpful votes
    4 of 5 stars Reviewed April 10, 2015

    Passing through Mobile and looking for a good basic stay. This hotel was right on the route so checked in...they are in process of a renovation through April of this year but they are very up front about it, and while it was a short stay, we never noticed any ill effects that were definitely related to the reno. Very... More 

    Was this review helpful? Yes
    Myrtle Beach, South Carolina
    Level Contributor
    36 reviews
    14 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    3 of 5 stars Reviewed March 25, 2015

    Conveniently located off I65 A nice, comfortable place to stay Beds were comfortable. Room came with a microwave and refrigerator. Staff attentive. Breakfast buffet, small and below par. Restaurants close by.

    Was this review helpful? Yes
    appleton, wi
    Level Contributor
    57 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    5 of 5 stars Reviewed February 27, 2015

    We had a wonderful room, very nice! I would stay here again and highly recommend. They were great to deal with on the phone prior to our arrival. We did not need the free breakfast so can't comment there, however the coffee was nice in the dining area. We drove from the airport in a rental car at night and... More 

    Was this review helpful? Yes
    Mary R, Assistant General Manager at Fairfield Inn & Suites Mobile, responded to this review

    Dear Guest, We wish to thank you for your kind remarks in regards to your past reservation at the Fairfield Inn & Suites hotel. Your comfort is our main concern! Should your travels bring you this way again, we would love the opportunity to serve you once more. Have a great day! Mary Reed Assistant General Manager Fairfield Inn &... More 

    Houston
    Level Contributor
    79 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 30 helpful votes
    5 of 5 stars Reviewed January 14, 2015

    We arrived a bit early and our room was not ready so we asked about a place to have lunch. We were given several good recommendations and enjoyed our lunch. Upon our return, we were given a handicap room as the desk clerk realized my husband was having trouble walking. Great! A typical complimentary breakfast but it was plenty for... More 

    Was this review helpful? Yes
    Mary R, Manager at Fairfield Inn & Suites Mobile, responded to this review

    Dear Guest, We are so excited to hear that you enjoyed you stay with us! It is always encouraging to hear that our guests are pleased with their experience at the Fairfield Inn & Suites of Mobile, Alabama. Should you travels bring you back this way again, we would love a second opportunity to enjoy you as our guest! Best... More 

    Jacksonville Beach, Florida
    Level Contributor
    42 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    3 of 5 stars Reviewed December 21, 2014

    The room was clean. It has a heated indoor pool. The gym is three machines a bike, tredmill and a broken eliptical. The breakfast was ok. The toaster is broken, they were out of waffle mix, and no one is tending to the buffet. When somwthing runs out that seems to be all they have. Check in was quick and... More 

    Was this review helpful? Yes 1
    Mary R, Manager at Fairfield Inn & Suites Mobile, responded to this review

    Dear Amanda C, Thank you for staying at the Fairfield Inn & Suites! We really appreciate you being our guest. I am very sorry for the concerns you had during your stay with us. We do have a Breakfast Ambassador who attends the buffet. I am sorry that she might have stepped away and I have addressed the situation with... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

    26 photos of this hotel

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    Dining (2)
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    Business center/function rooms (2)
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    Bathroom (2)
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    Room/suite (7)
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    Other (5)
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