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Fairfield Inn Mobile

2.5 of 5 Hotel   |   950-A West I-65 Service Road South, Mobile, AL 36609
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Ranked #26 of 65 Hotels in Mobile
A recent review
3 of 5 stars reviewed 1 week ago
Amanda C Jacksonville Beach, Florida
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74 reviews from our community

Traveler rating
    24
    22
    14
    7
    7
See reviews for
25
12
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville Beach, Florida
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was clean. It has a heated indoor pool. The gym is three machines a bike, tredmill and a broken eliptical. The breakfast was ok. The toaster is broken, they were out of waffle mix, and no one is tending to the buffet. When somwthing runs out that seems to be all they have. Check in was quick and... More 

Was this review helpful? Yes
Mary R, Manager at Fairfield Inn Mobile, responded to this review

Dear Amanda C, Thank you for staying at the Fairfield Inn & Suites! We really appreciate you being our guest. I am very sorry for the concerns you had during your stay with us. We do have a Breakfast Ambassador who attends the buffet. I am sorry that she might have stepped away and I have addressed the situation with... More 

Alabama
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 17, 2014

We got down there around 9 pm on Friday nigh, checked in and went straight to the room. The room was clean, with two double beds. The bed were very hard and uncomfortable, because they were so hard. The staff there was very friendly, and you could get a free breakfast in the morning until 10am.

Was this review helpful? Yes
Mary R, Assistant General Manager at Fairfield Inn Mobile, responded to this review

Dear lea911, Thank you so much for staying with us at the Fairfield Inn & Suites. I am so sorry that you did not enjoy your visit with us. We would have been more than happy to have moved you to another room to find a bed more suitable to your needs. We really want you to be comfortable when... More 

Florence, Alabama, United States
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 9, 2014

The #1 priority of any room where we stay is the cleanliness. The one passed the test. The front desk staff is very good and friendly. The breakfast was just a normal breakfast but on a healthier mindset which was ok for us. The only issue is traffic on Airport Road is a disaster. Other than that is was a... More 

Was this review helpful? Yes 1
Mary R, Assistant General Manager at Fairfield Inn Mobile, responded to this review

Dear Charles S, We appreciate your last stay with us at the Fairfield Inn & Suites. We love to hear from guests who enjoy their visit here and it certainly encourages our staff in a very positive way. :) Do come back and be our guest anytime, we look forward to it! More 

Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 23, 2014

Location was a little difficult to find. My GPS had issues. Once we were there we were checked in quickly. This hotel is supposed to be non-smoking. Apparently the person who had the room before us did not obey the rules. Management quickly moved our room and all was fine. The breakfast in the morning was adequate and everyone found... More 

Was this review helpful? Yes 1
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi 785susanw, Thank you for taking the time to comment on your recent stay with is. I am sorry that you had a difficult time finding the property. We are in the process of having the GPS coordinates updated on several sites to include the longitude/latitide to make it easier to get to us. Being on the service road seems... More 

washington
Top Contributor
63 reviews 63 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 30, 2014

After 36 holes on the Robert Trent Jones Golf course, this was a great place to lay your head. Rooms were clean and breakfast was good. We arrived late and our room was available. The hotel was in perfect proximity to the golf course. Very acceptable for the guys trip!!

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi bhut32217, Thank you for taking time to comment on your recent visit with us. It is our goal daily to provide each guest with a clean, comfortable room, friendly service and a good breakfast. We are glad that you and your guests enjoyed your stay. We are located in close proximity to the Robert Trent Jones Golf Course @... More 

2 reviews
4 of 5 stars Reviewed September 4, 2014

The price was a bit above what i would have liked to pay and milk during breakfast could have been fresher, but quality of the room and quietness of the hotel made my stay relaxing. Also the close proximity of restaurants only helped me relax.

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi Artelas Y, Thank you for taking time to post your review regarding your recent stay with us. We are glad that you enjoyed your trip to the Mobile area. It is our goal to provide a clean, comfortable room, friendly service and a good breakfast at a reasonable price to each guest that stays with us. Since you used... More 

Longview, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 4, 2014

I travel to Florida every year with my 12 yr old son. We are on a BUDGET. I plan our trips down to the penny. I booked the room online and paid $122.08. When I got to the hotel they charged me additional $27.92. I didn't understand why. So we were $30.00 short for his souvenirs. The total room cost... More 

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi Laurie T, Thank you for choosing to stay with Marriott on your trip to Florida. We do appreciate your business. I think that the additional "charge" to your credit/debit card was actually an authorization over and above the room and tax that was paid. At the time of check in, your debit/credit card was authorized for the entire amount... More 

Mandeville, Louisiana, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 3, 2014

After a long day of back to school shopping, my husband, two children and I grabbed a hotel for the night. Not sure where our shopping sdventures would take us, we had not booked a hotel in advance. Using my Marriot Mobile App, I found the Fairfiled Inn had availability. We drove in at 4:30 and asked for a room.... More 

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi Lisa B, Thank you so much for your kind comments regarding your stay with us this past weekend. I am always happy to share the good comments with all of our staff members. So often, reviews are negative and it brings the staff down. It is always nice to hear that we are able to provide our guests with... More 

Dallas, Tx
Contributor
14 reviews 14 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 2, 2014

I had 3 rooms at this hotel and they were all nice and clean. They had an adequate breakfast and an indoor pool. The hotel staff was very friendly and accommodating. I would definitely recommend this hotel.

Was this review helpful? Yes 1
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Dnat, Thank you for taking the time to comment on your recent stay at our property. We certainly appreciate your kind comments. We strive daily to provide a clean, comfortable room, friendly service and a good breakfast to all of our guests. We do hope that if your travels bring you back to Mobile that you will once again choose... More 

Phoenix, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2014

I was very pleased with the customer service and our accommodations. Being a Marriott Hotel i would expect nothing less. Room was clean comfortable. Our grandson sleep on the sleeper sofa and was comfortable. Breakfast was fabulous for a continental. Waffles, sausage, grits, scrambled eggs and more. Oh! I forgot to mention it was reasonably priced. Highly recommend.

Was this review helpful? Yes 1
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Deborah M, Thank you for taking time to comment on your recent stay at our Fairfield Inn & Suites. It is our goal to provide a clean, comfortable room, friendly service and a good breakfast to each guest that stays with us. I am so glad that we fulfilled your expectations. Deborah M, we do hope that if your travles... More 

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Additional Information about Fairfield Inn Mobile

Address: 950-A West I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Mobile 2.5*
Number of rooms: 80
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Also Known As:
Fairfield Inn Mobile Hotel Mobile
Fairfield Mobile
Mobile Fairfield Inn

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