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Fairfield Inn Mobile

2.5 of 5 Hotel   |   950-A West I-65 Service Road South, Mobile, AL 36609
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Fairfield Inn Mobile
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63%
Ranked #26 of 65 Hotels in Mobile
A recent review
4 of 5 stars reviewed 2 weeks ago
Artelas Y
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68 reviews from our community

Traveler rating
    21
    22
    11
    7
    7
See reviews for
21
11
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The price was a bit above what i would have liked to pay and milk during breakfast could have been fresher, but quality of the room and quietness of the hotel made my stay relaxing. Also the close proximity of restaurants only helped me relax.

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi Artelas Y, Thank you for taking time to post your review regarding your recent stay with us. We are glad that you enjoyed your trip to the Mobile area. It is our goal to provide a clean, comfortable room, friendly service and a good breakfast at a reasonable price to each guest that stays with us. Since you used... More

Longview, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 4, 2014

I travel to Florida every year with my 12 yr old son. We are on a BUDGET. I plan our trips down to the penny. I booked the room online and paid $122.08. When I got to the hotel they charged me additional $27.92. I didn't understand why. So we were $30.00 short for his souvenirs. The total room cost... More

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi Laurie T, Thank you for choosing to stay with Marriott on your trip to Florida. We do appreciate your business. I think that the additional "charge" to your credit/debit card was actually an authorization over and above the room and tax that was paid. At the time of check in, your debit/credit card was authorized for the entire amount... More

Mandeville, Louisiana, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 3, 2014

After a long day of back to school shopping, my husband, two children and I grabbed a hotel for the night. Not sure where our shopping sdventures would take us, we had not booked a hotel in advance. Using my Marriot Mobile App, I found the Fairfiled Inn had availability. We drove in at 4:30 and asked for a room.... More

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi Lisa B, Thank you so much for your kind comments regarding your stay with us this past weekend. I am always happy to share the good comments with all of our staff members. So often, reviews are negative and it brings the staff down. It is always nice to hear that we are able to provide our guests with... More

Dallas, Tx
Contributor
12 reviews 12 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 2, 2014

I had 3 rooms at this hotel and they were all nice and clean. They had an adequate breakfast and an indoor pool. The hotel staff was very friendly and accommodating. I would definitely recommend this hotel.

Was this review helpful? Yes 1
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Dnat, Thank you for taking the time to comment on your recent stay at our property. We certainly appreciate your kind comments. We strive daily to provide a clean, comfortable room, friendly service and a good breakfast to all of our guests. We do hope that if your travels bring you back to Mobile that you will once again choose... More

Phoenix, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2014

I was very pleased with the customer service and our accommodations. Being a Marriott Hotel i would expect nothing less. Room was clean comfortable. Our grandson sleep on the sleeper sofa and was comfortable. Breakfast was fabulous for a continental. Waffles, sausage, grits, scrambled eggs and more. Oh! I forgot to mention it was reasonably priced. Highly recommend.

Was this review helpful? Yes 1
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Deborah M, Thank you for taking time to comment on your recent stay at our Fairfield Inn & Suites. It is our goal to provide a clean, comfortable room, friendly service and a good breakfast to each guest that stays with us. I am so glad that we fulfilled your expectations. Deborah M, we do hope that if your travles... More

1 review
1 of 5 stars Reviewed July 20, 2014

I could write a book on how bad the service was, but I'll stick to the basics let's just say I have stayed in 2 star rooms with better service and better room. Don't except Tony the front desk person to greet you with a smile or warm gesture, don't expect to arrive early after been told you could and... More

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Ms. Jovanna H, We appreciate you taking time to review your recent visit to our hotel. Since your reservation was booked through a third party, we were unable to change your room type request in order to allow an early check-in, prior to check-out time, after a sold out evening. Our check-out time is 12 noon and most of our... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed July 17, 2014

With budget stays, cleanliness and bed comfort are generally the number one issues, and both were perfect here. The property seems up to date and in very good shape, with possibly the sole exception of the fitness room, which is tiny and a little depressing, with just three cardio machines, none of which are in great shape (this tends to... More

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi TREETREET, Thank you for taking the time to comment on your recent visit to our hotel. We do appreciate the kind comments and it is always a pleasure to share the good comments with the entire staff. It is our goal with each and every guest to provide a clean, comfortable room, friendly service and a good breakfast. I... More

Atlanta
Contributor
16 reviews 16 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 7, 2014

I have stayed at other good Fairfield Inn locations. This one is about average. While the staff is very friendly, the hotel itself (I believe) is a bit old. My internet connection (wifi) stopped working and Ann at tech support resolved the issue pretty quickly. Breakfast area was very crowded (probably due to July 4th holiday). Still, people need place... More

Was this review helpful? Yes 2
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi JAGS32, Thank you for taking time to review your recent stay at our property. It is only with feedback from our guests that we can continue to improve our service and standards. We always enjoy sharing the good comments with the entire staff. They do appreciate the praise. I apologize that you were uncomfortable during our breakfast hours, when... More

Wichita, Kansas
Top Contributor
65 reviews 65 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 7, 2014

Avoid at all costs! Even though we stayed on points this has to be the worst hotel I have stayed in years. As I was pushing my luggage cart in a maid was in too much of a hurry to leave and pushed my cart out of the doorway so she could get out. - Dried urine on the toliet... More

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Rick N., I apologize that we failed to meet your expectations during your stay at our hotel. Since you refused to speak with us at property level, our Customer Care Supervisors have been handling your situation. Mr. Nelson, we appreciate you being a Marriott Rewards Member and hope that you will continue using Marriott properties during your travels. Joy B.... More

Lake Worth
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 29, 2014

Arrived late. Loved the convenient location. Friendly staff helped us locate Chinese takeout which was excellent (China Wok - separate review). Would definitely stay here again if ever in the area. Stayed too short a time to say much else.

Was this review helpful? Yes
Joy K, General Manager at Fairfield Inn Mobile, responded to this review

Hi BarbaraH, Thank you for taking time to comment about your recent "short" stay with us. We do appreciate the kind comments and it is a pleasure to share them with our staff. We do hope that if your travels bring you back to our area that you will once again choose to stay with us (hopefully longer next time).... More

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Additional Information about Fairfield Inn Mobile

Address: 950-A West I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Mobile 2.5*
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Also Known As:
Fairfield Inn Mobile Hotel Mobile
Fairfield Mobile
Mobile Fairfield Inn

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