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All 65 Mobile hotels

Baymont Inn & Suites

2.5 of 5 Motel   |   930 W I-65 Service Road South, Mobile, AL 36609 (Formerly Westmont Inn)
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14%
Ranked #46 of 65 hotels in Mobile
  • Reviews (193)
  • Photos (21)
  • Amenities
  • Room tips (18)
  • Location
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193 people have reviewed this hotel

Traveler rating
    17
    13
    33
    55
    75
See reviews for
68
38
16
46
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Largo, Florida, United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was a fair hotel. I was expecting a better quality because it is a rather large chain. It was pretty clean however there were several hairs in the tub, which for me is a real turn off. I would not stay here again.

Was this review helpful? Yes
baymontinnmobile, Guest Relations Manager at Baymont Inn & Suites, responded to this review

I am so sorry to hear about the housekeeping issue that you experienced and especially sorry to hear that you have decided not to return. We do thank you for your comments and for bringing this matter to our attention and I assure you that we are addressing our policies to ensure that a similar situation does not occur in... More

Rock Hill, South Carolina
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Though the room was less than average, and the area the hotel was in was less than average - you get what you pay for, and we only needed somewhere to sleep for the night. The worst part of the stay was the breakfast...because you had to sign in, in order to eat the sugar filled, cold cereal breakfast. You... More

Was this review helpful? Yes 1
baymontinnmobile, Guest Relations Manager at Baymont Inn & Suites, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is certainly not our intention to make anyone feel disrespected or talked down to regarding our services. We attract a number of wonderful people with morality and good judgement. Yet, every now and then, there is someone, maybe even a whole group,... More

Mobile
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel is dated and kinda smells bad but only room available at 2am...customer service was helpful over phone and found a room after I've called multiple hotels for over an hour

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontinnmobile, Guest Relations Manager at Baymont Inn & Suites, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the... More

Mobile
1 review
1 of 5 stars Reviewed 2 weeks ago

Stay far away from this place. It's worth the extra $20-$30 for a Hilton or Holiday Inn. Also the directions to the place were way wrong and we ended up literally out in the woods at first, before having to travel 30 minutes to the proper address. The room was filthy and disgusting with smears all over the wall and... More

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontinnmobile, Guest Relations Manager at Baymont Inn & Suites, responded to this review

It is disheartening to learn that you were not impressed with our accommodations, amenities and services.I deeply regret to learn that you found our hotel to be so substandard as to be termed "gross," and I assure you that our housekeeping staff is held to a very high standard. It is always our goal to give you a 5 star... More

Bossier City
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The overpowering smell of bleach in the room was bad enough to give me a headache. Room was not very clean. Had to wait for housekeeping for pillowcases and towels. Huge water stain on ceiling. Lots of thugs and drinking at "family" motel next door

Was this review helpful? Yes
baymontinnmobile, Guest Relations Manager at Baymont Inn & Suites, responded to this review

I am so sorry to hear about the difficulties that you experienced with housekeeping and with the guests at our neighboring hotel. We do understand that some of our guests will have sensitivities to our cleaning products, and we aim to use powerful cleansers with mild scents to avoid this issue and I apologize for the strong smell of cleansers... More

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Additional Information about Baymont Inn & Suites

Address: 930 W I-65 Service Road South, Mobile, AL 36609 (Formerly Westmont Inn)
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites 2.5*
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Also Known As:
Baymont Inn And Suites
Baymont Hotel Mobile
Baymont Inn Mobile
Mobile Baymont Inn

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
111

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