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All 65 Mobile hotels

Holiday Inn Mobile West I-10

3.0 of 5 Hotel   |   5465 Highway 90 West, Mobile, AL 36619
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Holiday Inn Mobile West I-10
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55%
Ranked #25 of 65 hotels in Mobile
A recent review
3 of 5 stars reviewed 1 week ago
garliclover101 Newborn, Georgia
  • Overview
  • Reviews (136)
  • Photos (26)
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136 people have reviewed this hotel

Traveler rating
    46
    26
    28
    21
    15
See reviews for
41
14
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43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Newborn, Georgia
Top Contributor
178 reviews 178 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's start with a positive. The staff is very nice and helpful. Really attentive and trys to do a great job. The building on the other hand is not so "fresh". I had been here before a couple years ago, and think that I mentioned the same thing then. You can only put on so many coats of paint before... More

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Green Cove Springs, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I normally stay at the Holiday Inn Gulfport when I'm on this leg of my trip,but they were booked up. I was towing a trailer and needed a place with a large parking lot, which this property does. As stated by other reviewers, this is an older property, I would say it was built in the early eighties, but in... More

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Mobile, Alabama
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I ended up staying at this hotel because the Windham in Mobile off of I-10 gave my room away even though it was pre-paid. The Holiday Inn was able to accommodate me quickly at midnight. the room was reasonably clean & the breakfast was good. The manager on duty was also very friendly and understanding of my distress at the... More

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The room was meh, dirty microwave in fact smelled bad, didn't like the rust and visible wires in the foyer, baseboards dusty.The biggie was that you cannot adjust the air conditioning therefore the room was freezing cold all night.The front desk failed to greet and checking how your stay was.Not impressed at all won't return.

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear twinlove2, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Beaufort, South Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Got this hotel because it was halfway to our destination and was about the perfect place to stop for our long 18 hour drive & it was pet friendly (we had our small dog with us). It was an okay place. Hidden behind a gas station. Doesn't look like the safest place in the world. Was a little sketchy. There... More

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear Stacy F, Thank you for sharing a detailed review following your recent stay with us. While we are glad that you enjoyed our breakfast selections, it is very troubling to read that the front desk service was a let down. Please accept our sincerest apologies for any shortcomings you have experienced. As for the wet carpet, we have already... More

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was probably really nice about 15-20 years ago. The rooms were clean and beds were comfortable, but the room had a strong musty smell and one bathroom towel had a brown stain on it. Ate breakfast at hotel and it was good. Staff at front desk were very nice and hotel was convenient to interstate (although neighborhood was... More

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear lauralam, Thank you for staying with us and leaving a review. I am glad you mentioned our friendly staff service. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is an older Holiday Inn. Beds were horrible- too soft with no support- we sunk into the middle. The room was damp and musty. The towels were old and scratchy. The positive- wonderful staff at front desk.

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear momandarmywife, Thank you for sharing your feedback regarding your stay with us. I am happy to know that you liked the service received from our front desk staff. However, I am sorry to read that you did not enjoy your overall experience with us due to the condition of the hotel, room accommodation, and towels that you were given.... More

1 review
4 of 5 stars Reviewed May 31, 2014

The room was neat and clean. It was nice to have a hotel that allowed dogs. There were several options available nearby for eating out, within easy walking distance. The hotel also had room service and complimentary continental breakfast. The staff were helpful with a wake up call and shuttle call. The shuttle to the airport was very convenient.

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Fort Worth, Texas
Top Contributor
127 reviews 127 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 24, 2014

Location was perfect for business I was doing in town, easy to get everywhere from here. Hotel is a little dated and in need of some repairs and/or upgrades. Wi-Fi is slow and spotty, and had to be reset and logged in a few times a day. Only one elevator was working, so it was usually a wait to get... More

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Maranda H, Director of Sales at Holiday Inn Mobile West I-10, responded to this review

Thank you for your feedback, Phil. We thrive on what our guests think-whether it's positive or negative and appreciate you taking the time to tell us your thoughts. I am happy to hear that our staff was more than accommodating during your stay! The hotel is indeed a little dated as it is 30 years old now. However, you will... More

Mobile, Alabama
1 review
5 of 5 stars Reviewed April 18, 2014

I am staying for the second time at this Holiday Inn. The first time started about a month ago and was for 3 weeks. During that stay and this one (a week so far - scheduled for two weeks) i have had nothing but good to say about this hotel. During the first stay i had a problem with the... More

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Maranda H, Director of Sales at Holiday Inn Mobile West I-10, responded to this review

Thank you so much for the awesome review, Jerry! We pride ourselves on customer service and it makes our day to know we have succeeded when we see comments like this one! I must say, you're right about Gerald too. We think he's a keeper! I'm glad you had such a positive experience here at the Holiday Inn West Mobile... More

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Additional Information about Holiday Inn Mobile West I-10

Address: 5465 Highway 90 West, Mobile, AL 36619
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mobile West I-10 3*
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Also Known As:
Holiday Inn Mobile West i-10 Hotel Mobile
Mobile Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Hotel Mobile West I-10 invites you to experience the warmth and charm of Mobile Alabama. This Southern getaway is one of the most convenient hotels in Alabama located just minutes from I-10, at the Bellengrath Garden exit, 15B.The Holiday Inn Mobile West I-10 offers a full service restaurant and bar, 3400 sq ft of flexible meeting space, cardio fitness center, outdoor pool, business center, and free high speed wireless internet in all rooms as well as meeting space.Our 159 guest rooms are professionally decorated to meet the needs of corporate, group and leisure travelers. Each room features a microwave, refrigerator, an executive work desk with ergonomic chair, iron and ironing board, coffee maker with complimentary coffee, hair dryer and 27 inch TV s with expanded cable.For your evening dining or entertainment, join us at 5th Avenue Restarunat and Lounge offering a great new menu, including daily specials. Catch up on the days sports on one of our 12 TV's, including 2 52 big screen TV's.If you re in town for business, enjoy the close proximity to downtown Mobile, the Theodore Industrial Canal, all major shipyards, Brookley Aeroplex, and the Alabama State Docks. If you are in town for fun, you can t get any closer to the middle of everything that is Mobile; FT. Conde Welcome Center, The Mobile Civic Center, the USS Alabama, and Bellingrath Gardens. ... more   less 
Number of rooms
159

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