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All 65 Mobile hotels

Holiday Inn Mobile West I-10

3.0 of 5 Hotel   |   5465 Highway 90 West, Mobile, AL 36619
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Holiday Inn Mobile West I-10
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57%
Ranked #25 of 65 hotels in Mobile
A recent review
5 of 5 stars reviewed 1 week ago
Phillip P
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  • Reviews (140)
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140 people have reviewed this hotel

Traveler rating
    48
    28
    28
    21
    15
See reviews for
41
15
13
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

Had to stay for two months here because of Coast Guard business. The rooms where great, comfortable, and clean. Had a nice pool out back and a great restaurant/bar. Everyone went out of their way to help you, especially Jamie Byas at the front desk.

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Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

+ Room was large and A/C worked great(not noisy). + Bed was very comfortable to sleep in. + Staff was extremely friendly and very helpful with suggestions of things to do. + Easy to get to from I-10. + Was on upper floor but that was not a problem. Only negative was outside noise from trucks/motorcycles at night. + Was... More

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Doylestown, Ohio
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Returned to Mobile Al. again and like always also returned to the Holiday Inn. Once again every thing was top notch. The service that I receive from the staff is the main reason I keep returning to Holiday Inn.The building is a little older than some but always well maintained so I do not concern myself with that, my concerns... More

Was this review helpful? Yes
Maranda H, Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you Jeffrey! We are thrilled to hear our southern hospitality and guest service training are coming in handy! The important thing is that guests like you notice and appreciate our efforts and we cannot express enough how much we appreciate you taking the time to write a review on our behalf. Guests like you are what keep us going!... More

Hawalli, Kuwait
Top Contributor
51 reviews 51 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first stop on a two and a half week road trip. The hotel was a welcome sight after eight hours on the road. The hotel was clean as well as the room with a nice restaurant and bar. Also, there was a number of popular chain and local eating establishments nearby. The staff were pleasant and accommodating.... More

Was this review helpful? Yes
Maranda H, Manager at Holiday Inn Mobile West I-10, responded to this review

Thank you for taking the time to provide us with your feedback. Guests like you are what keep us going and make the service industry a pleasant environment! We are thrilled we were able to leave a lasting impression on you and hope to welcome you back to the property soon! We are also excited to announce that we will... More

Newborn, Georgia
Top Contributor
178 reviews 178 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 17, 2014

Let's start with a positive. The staff is very nice and helpful. Really attentive and trys to do a great job. The building on the other hand is not so "fresh". I had been here before a couple years ago, and think that I mentioned the same thing then. You can only put on so many coats of paint before... More

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear garliclover101, Thank you for posting a review of our property We are pleased you like the location and level of staff service. I sincerely apologize for any discomfort you may have experienced due to the condition of the property ad room amenities. Your input will be shared with our management team to take into consideration for future upgrades. We... More

Green Cove Springs, Florida
Contributor
12 reviews 12 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 16, 2014

I normally stay at the Holiday Inn Gulfport when I'm on this leg of my trip,but they were booked up. I was towing a trailer and needed a place with a large parking lot, which this property does. As stated by other reviewers, this is an older property, I would say it was built in the early eighties, but in... More

Was this review helpful? Yes
Maranda H, Manager at Holiday Inn Mobile West I-10, responded to this review

First, let me thank you for taking the time to provide us with your feedback. Guest satisfaction is the number one key to success when running a hotel and I can't express enough how valuable your opinion is. I am thrilled to hear that our property was everything you needed from the parking lot to the service. We pride ourselves... More

Mobile, Alabama
2 reviews
3 of 5 stars Reviewed July 15, 2014

I ended up staying at this hotel because the Windham in Mobile off of I-10 gave my room away even though it was pre-paid. The Holiday Inn was able to accommodate me quickly at midnight. the room was reasonably clean & the breakfast was good. The manager on duty was also very friendly and understanding of my distress at the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear CGRH1960, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are pleased to know we were able to meet your expectations during your stay. I have taken note and wish... More

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014

The room was meh, dirty microwave in fact smelled bad, didn't like the rust and visible wires in the foyer, baseboards dusty.The biggie was that you cannot adjust the air conditioning therefore the room was freezing cold all night.The front desk failed to greet and checking how your stay was.Not impressed at all won't return.

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear twinlove2, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Beaufort, South Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2014

Got this hotel because it was halfway to our destination and was about the perfect place to stop for our long 18 hour drive & it was pet friendly (we had our small dog with us). It was an okay place. Hidden behind a gas station. Doesn't look like the safest place in the world. Was a little sketchy. There... More

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IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear Stacy F, Thank you for sharing a detailed review following your recent stay with us. While we are glad that you enjoyed our breakfast selections, it is very troubling to read that the front desk service was a let down. Please accept our sincerest apologies for any shortcomings you have experienced. As for the wet carpet, we have already... More

Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 30, 2014

This hotel was probably really nice about 15-20 years ago. The rooms were clean and beds were comfortable, but the room had a strong musty smell and one bathroom towel had a brown stain on it. Ate breakfast at hotel and it was good. Staff at front desk were very nice and hotel was convenient to interstate (although neighborhood was... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Mobile West I-10, responded to this review

Dear lauralam, Thank you for staying with us and leaving a review. I am glad you mentioned our friendly staff service. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and... More

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Additional Information about Holiday Inn Mobile West I-10

Address: 5465 Highway 90 West, Mobile, AL 36619
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Mobile West I-10 3*
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Also Known As:
Holiday Inn Mobile West i-10 Hotel Mobile
Mobile Holiday Inn

26 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Business Hotel in Mobile
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Hotel Mobile West I-10 invites you to experience the warmth and charm of Mobile Alabama. This Southern getaway is one of the most convenient hotels in Alabama located just minutes from I-10, at the Bellengrath Garden exit, 15B.The Holiday Inn Mobile West I-10 offers a full service restaurant and bar, 3400 sq ft of flexible meeting space, cardio fitness center, outdoor pool, business center, and free high speed wireless internet in all rooms as well as meeting space.Our 159 guest rooms are professionally decorated to meet the needs of corporate, group and leisure travelers. Each room features a microwave, refrigerator, an executive work desk with ergonomic chair, iron and ironing board, coffee maker with complimentary coffee, hair dryer and 27 inch TV s with expanded cable.For your evening dining or entertainment, join us at 5th Avenue Restarunat and Lounge offering a great new menu, including daily specials. Catch up on the days sports on one of our 12 TV's, including 2 52 big screen TV's.If you re in town for business, enjoy the close proximity to downtown Mobile, the Theodore Industrial Canal, all major shipyards, Brookley Aeroplex, and the Alabama State Docks. If you are in town for fun, you can t get any closer to the middle of everything that is Mobile; FT. Conde Welcome Center, The Mobile Civic Center, the USS Alabama, and Bellingrath Gardens. ... more   less 
Number of rooms
159

Questions & Answers

Questions? Get answers from Holiday Inn Mobile West I-10 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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