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Homewood Suites by Hilton Mobile

3.0 of 5 530 Providence Park Drive East, Mobile, AL 36695
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Homewood Suites by Hilton Mobile
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Homewood Suites by Hilton Mobile
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236 reviews from our community

Traveler rating
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    28
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    11
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88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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United States
1 review
5 of 5 stars NEW

Highly recommended, staff pays attention to detail. I would definitely stay here again. My room met my expectations; spacious, comfortable, good temp control and modern equipment. Even with contruction in the lobby area, the area was very clean.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 5 days ago NEW

Hotel is noisy, rooms are comfortable enough, staff are friendly just do not think they lack any type of training in customer expectations. Food is terrible, total lack of everything from cutlery, glasses, food, coffee every day is different but not better.

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Homewood Suites in Mobile is a great hotel to stay at when visiting Mobile or if you just need to rest for a night. It offer fabulous amenities such as buffet breakfast and dinner so that you would not have to leave the hotel. The rooms are clean, well kept, and quiet. Also, the hotel staff are remarkably friendly and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Oxford, England
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

My first thought was that the Llobby under renovation will not be a problem. It sounds like every floor has something going on. From 0800 in the morning till 1930 at night banging drilling cutting, the place should be shut and reopened when complete. Breakfast was hopless, no glasses, coffee was empty, no cutlery, a real amature carry on, which... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for your review. We are currently under renovation, so we can provide the new Hilton standards and upgrades. This process only goes on throughout the day time hours and not being conducted in the evenings, to ensure our guest coming in from a long day are able to rest comfortably. We are sorry you were not pleased with... More 

Boca Raton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Homewood Suites in Mobile is under construction at the moment. Other then the lobby and the breakfast area, the rest of the hotel was up to Homewood Suites usual quality. Hopefully the lobby will be completed quickly since it is not the best way to be greeted.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for your review. We do hope you will return in the future when our complete renovation is done, as we know you will be pleased with the finished product. Thank you for your business. More 

Mobile, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The lobby is under renovation. The staff points at the sign, under renovation and I could care less but I have to tell you we are sorry. The girls that I dealt with and one guy were so rude I was yelling at them in the lobby. Watch your cc because they don't know how to make a reservation and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for your review. We are sorry to hear we did not meet your expectations. We will do a better job with our customer service to ensure our guest arrive and depart happy. We do hope you will return in the near future and allow us to provide you with an excellent experience. Thank you for your business. More 

Carlsbad, California
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for one night and the lobby area is completely under construction. Would have been nice if they had given some advanced warning. likely needed the renovation and so do the rooms. One of the reasons for staying at Homewood vs. Hampton is the free reception, breakfast and evening snack. They still had those but were crammed into a side... More 

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for taking time to let us know about your recent opportunities. We will address this with our team and front office manager to ensure we provide exceptional service that our Hilton Honors guest expect. We value you and your loyalty to our Hilton brand, and especially our Homewood Suites. We invite you back to allow us to exceed... More 

Alabaster, Alabama
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2015

Room was comfortable and service was very friendly. Front desk service was very friendly, bottled water and cookies were given to my kids when we went out one night. Thanks to Arlene at the front desk!

Was this review helpful? Yes 2
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for your kind review. We appreciate you and your business. We can not wait to welcome you back in the near future. More 

dallas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2015

Excellent. Lobby under renovation but did not impact/affect my experience. Front Desk and Breakfast Staff were excellent. Room/Suite was very clean, well equiped, and comfortable. Renovations were only occuring during day time hours so not impact to sleep. Excellent property - very convenient to Airport BLVD, I-10, and I-65 with good restaurants close by.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for your review. We are happy you chose to stay with us on your recent trip. We hope you will always allow us to be your "home away from home" every time your travels bring you back to Mobil. Thank you for your business. More 

Jeddah, Saudi Arabia
1 review
4 of 5 stars Reviewed January 15, 2015

nice spacious suite (2 double queens), comfortable sofa area and dining table, have almost everthing man need in the kitchen, good internet connectivity, very helpful and friendly staff. Furniture was quite old (carpet & couch) , hence the hotel has started to renovate the whole area with new painst which is good!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for being a recent guest with us. We are pleased to hear you enjoyed your suite. We do hope when our renovations are complete, you will return and enjoy the new look and feel. We appreciate you and your business. More 

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Additional Information about Homewood Suites by Hilton Mobile

Address: 530 Providence Park Drive East, Mobile, AL 36695
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Mobile 3*
Number of rooms: 86
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Also Known As:
Homewood Suites Mobile Hotel Mobile
Hilton Mobile
Homewood Mobile
Mobile Homewood Suites
Hotel Style:
#5 Romantic Hotel in Mobile

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