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Homewood Suites by Hilton Mobile

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530 Providence Park Drive East, Mobile, AL 36695
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Homewood Suites by Hilton Mobile
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276 Reviews from our TripAdvisor Community

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Traveler rating
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    32
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Fort Worth, Texas
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had a disappointing stay at this Homewood Suites, considering the many good experiences I've had with the brand in other locations. Pros: - Friendly staff - Convenient to airport - Multiple chain restaurants located within walking distance - Evidence of some recent renovations (new carpet, new paint) - Wifi was reliable Cons: - Atrocious mattress that was both slanted and... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you so much for being our recent guest. We appreciate your comments and will address these with our staff to ensure we do a much better job with our housekeeping and team opportunities. We hope you will allow us another chance to wow you. More 

Texas
Level Contributor
245 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Typical Homewood Suites, located on the far west side of town and near a large hospital. Convenient for the hospital and airport, but not so convenient for Downtown or other areas. Friendly staff and nice, clean suites. Pool was very nice - big enough and just the right temperature. Breakfast was typical Homewood Suites.

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for being our recent guest. We value you and your business. More 

Harvest, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Terrible experience. Room # 1 smelled bad like a smokers lounge and literally had roaches crawling on the tables and floors. We notified the Hotel Staff and we were offered to move down the hall. We declined, we would prefer to move to another floor. We were moved to Room # 2 which was still on the 3rd floor in... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for your review. We are a 100% non-smoking hotel, so we will look into your comments. We are sorry you did not enjoy your stay with us. Its always our goal to provide a great stay for all of our guest. If your travels bring you back to our area, we hope to give you an exceptional experience. More 

La Crosse, Wisconsin
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I made reservations directly with the hotel by phone--not by a third party or on the web--but when we checked in at 11:30 p.m. (after driving 2 hours), our suite wasn't available. Two rooms near each other were substituted at same price. Kids had to sleep on sofa sleeper instead of real bed. Hotel was VERY difficult to find. Sign... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

We are sorry to hear we were not able to accommodate you and the room you reserved. We will address this and ensure we get this corrected. Its always our #1 goal to meet our guest needs. We do hope you will allow us another chance to exceed your expectations. More 

souderton, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel 5 times since my daughter became at student at the University of South Alabama. The location is very convenient to the school and it avoids all the congestion of hotels located farther down on Airport Blvd. The hotel is extremely clean. The added value of breakfast and a dinner on Mon-Thurs is great. Will... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Wow, thank you for your loyalty. We are pleased to have you as our continued guest. We appreciate you and your business. We look forward to seeing you again soon. More 

Colmesneil, Texas, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are three of these brand hotels in Mobile. I meant to book the one on I-65 not this one. so check the address. We had a two room, two bath suite. On arrival, one bath tub was filled with dirty bath water and the air was turned off. No biggie, but it made me wonder if anyone cleaned the... More 

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for taking time to let us know about your stay. We will address each and every comment listed in this review to ensure we do a better job for future guest. We always want our guest to arrive and depart happy. Our #1 goal is to meet and exceed your expectations. We hope you will consider us again... More 

Rockford, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

clean cozy rooms with full kitchen and living area, great pool area, full breakfast, nice staff we had a relaxing stay after a very long drive, TGI Fridays is night next door which made it easy for meals. The beds were nice

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

We are happy you enjoyed our newly renovated property. Its our #1 goal to provide a great product our guest can enjoy. Thank you for your business. More 

Mobile, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay here was very comfortable. My children also enjoyed it. The complimentary breakfast was delicious and the eating area was very clean and comfortable. Overall a very pleasant experience. I highly recommend Homewood Suites to anyone who is looking for a very relaxing and accomodating experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

We are so happy you and your entire family enjoyed your experience with us. Thank you for taking time to post your review. Your business is much appreciated! More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was a little worried about staying here at first. I am not familiar with the neighborhood. This place by FAR EXCEEDED my expectations. CLEAN, FRIENDLY, WARM AND INVITING. I booked a two night stay and found the front staff to be very friendly. The room (king 1 bedroom) was nice, clean.. real clean, updated with modern appliances, and décor.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

We are pleased you made the right choice to book your stay with us. Now that you have had a great experience, we hope you return soon. Thank you for your business!! More 

Phenix City, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Every staff member I encountered had smiling faces and were very attentive to the guest needs. The hot breakfast choices and evening fare is very appreciated when traveling for business. I would stay here anytime I am in the area for business and would recommend to anyone staying in the area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Michelle W, Public Relations Manager at Homewood Suites by Hilton Mobile, responded to this review

Thank you for taking time to post your review. We value you and your business. We will share your comments with our team. If your travels bring you back to our area, we hope you choose us again. More 

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