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Residence Inn Mobile

3.0 of 5 Hotel   |   950 West I 65 Service Road South, Mobile, AL 36609
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Ranked #16 of 65 Hotels in Mobile
A recent review
3 of 5 stars Reviewed September 24, 2013
sl22moto
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54 reviews from our community

Traveler rating
    29
    16
    7
    2
    0
See reviews for
22
8
1
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Mobile
See the most recent reviews
1 review
3 of 5 stars Reviewed September 24, 2013 via mobile

I have normally stayed at this location once month and this time the room was awful. It had a weird fishy smell and the pillows were stuff and uncomfortable. As an Elite member and being a Residence Inn, you expect more. It was Fairfield Inns quality.

Was this review helpful? Yes
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear sl22moto, Thank you for taking the time to review our hotel. We are very sorry to hear that your last stay with us was not a pleasant as previous ones. Please know that we value all of our guests comments and review with our staff in order for us to improve were need to. We hope that next time... More

Charleston, WV
Top Contributor
117 reviews 117 reviews
104 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed September 5, 2013

My wife and I decided to stay here based on reviews of the hotel. Neither one of us felt safe. We both noticed several things. First the hotel in front of the Residence Inn had a gate that could be closed to block their entrance, Second the hotel adjacent to the hotel had a cop car sitting in front the... More

Was this review helpful? Yes
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Saturndriver, We are very sad to hear that some safety precautions caused a negative perception. Mobile is a safe and enjoyable place and we regret that you didn’t get to see it this way. We thank you for your feedback and taking the time for this review, we do apologize if your room was not ready at the time... More

San Diego, California
2 reviews
5 of 5 stars Reviewed September 3, 2013

Stayed the recurring a visit to see my husband who's ship is being built there. Wonderful staff always very friendly! Breakfast was always hot and ready and so was dinner. Staff always ready to help with any issues. Kimberly , Melissa and Tiffany were some of the front desk personal that always greeted us with a smile!

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear OSC022704, Thank you for taking the time to post a review on the Residence Inn Mobile and for your kind comment s about our staff, breakfast and social, I wil make sure to share with all of them. We hope that you get to come back soon to visit! More

Kalmar, Sweden
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 14, 2013

I move to work 4 months to Mobile and I lived 4 months in this hotel. The hotel is really nice, clean and the people that work here are friendly. The room was really big, it was more a small flat then an hotel room. 4 days a week they serve dinner, they don't offer really delicious food, but sometime... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear 8jack83 , We really appreciate you for taking the time to share your stay of 4 months at the Residence Inn as we strive for all of our guests to have a "home away from home" experience while staying with us and it seems as we succeeded! We hope to see you again whenever you are in the Mobile... More

Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

Excellent staff and very relaxing outdoor fireplace for the evening as well and breakfast when it is cool. We had the 2 bedroom suite and each bedroom has a bathroom. Great for family travel when you need more space. Great location and a full hot breakfast. Very comfortable beds off the road quiet location. Recommneded !

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Nextdoorguy, Thank you for taking the to recommend our Residence Inn in Mobile and for your comments about our staff and our suites. I wil make sure to share your comments with the staff! Thank you! More

Los Angeles, California
Top Contributor
63 reviews 63 reviews
53 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 31, 2013

I stayed here for three weeks and wouldn't hesitate to stay here again. The rooms are newly remodeled and very nice - stainless steel fridge and dishwasher. The beds are typical Marriott which I think are very comfortable. I liked the location - a few minute drive to restaurants, bars, the mall, Starbucks, Kinko's - all the things a business... More

Was this review helpful? Yes
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear lwalker1967, Thank you for sharing your recent three week stay at the Residence Inn Mobile! It's great to know that our location worked perfectly for you. And thank you for your kind words regarding our staff, I will make sure to post your review for all to see. We hope to see you soon! More

Charlotte, NC
Top Contributor
71 reviews 71 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 11, 2013

We stayed here on our way from Montgomery to Biloxi and this is a great mid point, especially if you arrive on a late flight. Check in was a breeze, the room was clean and comfortable and the morning breakfast was nice. The eating area was a little small, but the selection good. While it's visible from the high way,... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Thank you for sharing your recent stay at the Residence Inn Mobile, we hope we can always be your mid point hotel! More

Arab, Alabama
Top Contributor
61 reviews 61 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 7, 2013

Upon arrival I was warmly greeted by Tiffany at the front desk. Her kind demeanor let me know that I had made the correct decision of hotels in this location. When entering the room, I found it to be of a good size, clean and appropriately appointed. After unpacking I decided to go for a walk to stretch my legs... More

Was this review helpful? Yes
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Iwalker1967, Thank you for sharing your recent stay with us! and we will make sure Tiffany gets a copy of your review. We are delighted to know that we are your hotel of choice when in Mobile. And we are sorry to hear that our soup and salad night was not something you prefer but please know that we... More

Seattle, Washington
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 29, 2013 via mobile

We stayed in a two bedroom unit with a friend visiting from Italy. He was very impressed with the size and the cost for such a large, well equipped room. This was one of the few hotels in the area that I found that has two bedrooms and a living/dining area. Great breakfast with to go boxes so you can... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Bdga2006, It's great to hear that you and your guest were impressed with our two bedroom suites, they are very suitable and spacious.Thank you for sharing your experience at the Residence Inn Mobile! More

Melbourne, Florida
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 31, 2012

This was just a short stop on a long road trip, but the hotel is nice and accepted our small dog. Nice studio suite with full kitchen, large TV, good hot breakfast. This hotel is grouped with a number of others, and is close to a mall and plenty of restaurants. GPS directions can be a bit confusing so make... More

Was this review helpful? Yes
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Gary F, Thanks for sharing your recent stay experience at the Residence Inn Mobile. We are happy to know that you enjoyed your stay and please know that we are working on making sure that our address is correct in GPS's. Thanks for the tip for future readers. Thank you for staying with us! More

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Additional Information about Residence Inn Mobile

Address: 950 West I 65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Mobile 3*
Number of rooms: 66
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Also Known As:
Residence Inn Mobile Hotel Mobile
Mobile Residence Inn

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