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All 63 Mobile hotels

Residence Inn Mobile

3.0 of 5 Hotel   |   950 West I 65 Service Road South, Mobile, AL 36609
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Residence Inn Mobile
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86%
Ranked #12 of 63 hotels in Mobile
A recent review
5 of 5 stars reviewed 2 weeks ago
Timothy R Wentzville, Missouri
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51 people have reviewed this hotel

Traveler rating
    28
    15
    6
    2
    0
See reviews for
20
7
1
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Wentzville, Missouri
Senior Contributor
25 reviews 25 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We try to stay at Residence inn if possible because of kitchen availability and pet friendliness. The room was almost clean on arrival, with some trash in the (tiny) trash cans and a few scattered things on the floor. Staff always friendly and helpful. Easy to get into and out of once you learn the the street signs is in... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Timothy R, Thank you for taking the time to share a review of your 5 nights stay at the Residence Inn Mobile. We are very sorry for the almost clean room at check in, I will address the issue with the housekeeping staff to ensure this doesn't happen again in the future and I will also share your great... More

Mount Vernon, Indiana
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Let me preface this review with the fact that my wife and I do a lot of domestic traveling and use Residence Inn's almost exclusively as they meet our requirements better than most other places. This being said I am reluctant to write this review, but it needs to be brought to Trip Advisor reader,s attention. This inn is very... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Watchmaker, Thank you so much for taking the time to review your recent stay at the Residence Inn Mobile. We really appricate your feedback, the good and the not so good. I will share your review with staff regarding the compliments and address the housekeeping issue you had while here and hope we can better ourselves and that you... More

Kingsland, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the Third time I have Stayed at this Location. The Hotel and Staff are OUTSTANDING!! Great people, very friendly and always willing to help in any way they can. The Staff is the most personable people of any hotel I have ever stayed at. I will ALWAYS Stay at this Hotel when I am in Mobile, AL. I... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Joe H, Thank you so much for taking the time to write such a great feedback. We really appreciate your kind comments about our hotel and staff! We do not want to see you all leave but great to know that you all will be back to the Residence Inn if in Mobile again. More

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Stayed at this location 3/14/14 - 3/17/14. This hotel is nicely located, clean, offers a hearty breakfast, and the friendly stafff rivals that in some of the finest hotels I've stayed in. I was greeted by Tiffany, who was extremely gracious, helpful and accomodating. I did have an issue with extending my stay for an extra day, but notwithstanding that... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear LyNette B, Thank you so much for taking the time to write a review of your recent stay at the Residence Inn Mobile. We love to hear the feedback and really appreciate your kind comments. I will make sure to share your review with Tiffany and the entire staff. We will see you soon! Thank you, Christy More

Miami Beach, Florida
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 24, 2014

The people at this hotel were very helpful and give us the best treatment at our stay. great smiles and great attitude to help us after 12 hours of long travel. definitely will stay again in that hotel keep up the good work.

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Paulo R, Thank you for taking the time to wite a review about your recent stay at the Residence Inn Mobile, so happy to hear that our staff gave you the best treatment after such a long drive. We really appreciate your feedback and I will make sure to share with the staff. Thank you! More

Gulf Breeze, Florida, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2014

The staff was so accommodating in our stay. My son had just died and we needed a place to stay while we finished up his affairs. The entire staff cordial and made every effort to make our stay pleasant. Thanks for your consideration

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Carrolle S, We are very sorry for your loss. And thank you so much for sharing your review about recent stay at the Residence Inn Mobile. It is great to know that our staff was very cordial and made every effort to make your stay pleasant during such a difficult time. Thank you. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

I have to admit when first coming to mobile my choice was the Hampton Inn because of its trip advisor rating. I'm sure it is also a very nice hotel but I have to say I'm happy they were full for the week. If they hadn't been full I might have never experience this hotel. When I return this will... More

Was this review helpful? Yes 1
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Chad B, We are thrilled that you got to stay with us even though we were not your first choice and even more thrilled to know that we will be your first choice from now on. Thank you for taking the time to write a review about the Residence Inn Mobile, we hope to see you soon! More

1 review
3 of 5 stars Reviewed September 24, 2013 via mobile

I have normally stayed at this location once month and this time the room was awful. It had a weird fishy smell and the pillows were stuff and uncomfortable. As an Elite member and being a Residence Inn, you expect more. It was Fairfield Inns quality.

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear sl22moto, Thank you for taking the time to review our hotel. We are very sorry to hear that your last stay with us was not a pleasant as previous ones. Please know that we value all of our guests comments and review with our staff in order for us to improve were need to. We hope that next time... More

Charleston, WV
Top Contributor
90 reviews 90 reviews
79 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 5, 2013

My wife and I decided to stay here based on reviews of the hotel. Neither one of us felt safe. We both noticed several things. First the hotel in front of the Residence Inn had a gate that could be closed to block their entrance, Second the hotel adjacent to the hotel had a cop car sitting in front the... More

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Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear Saturndriver, We are very sad to hear that some safety precautions caused a negative perception. Mobile is a safe and enjoyable place and we regret that you didn’t get to see it this way. We thank you for your feedback and taking the time for this review, we do apologize if your room was not ready at the time... More

San Diego, California
2 reviews
5 of 5 stars Reviewed September 3, 2013

Stayed the recurring a visit to see my husband who's ship is being built there. Wonderful staff always very friendly! Breakfast was always hot and ready and so was dinner. Staff always ready to help with any issues. Kimberly , Melissa and Tiffany were some of the front desk personal that always greeted us with a smile!

Was this review helpful? Yes
Christy G, General Manager at Residence Inn Mobile, responded to this review

Dear OSC022704, Thank you for taking the time to post a review on the Residence Inn Mobile and for your kind comment s about our staff, breakfast and social, I wil make sure to share with all of them. We hope that you get to come back soon to visit! More

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Additional Information about Residence Inn Mobile

Also Known As:
Residence Inn Mobile Hotel
Residence Inn Mobile Hotel Mobile
Mobile Residence Inn
Address: 950 West I 65 Service Road South, Mobile, AL 36609
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Mobile
#12 Business Hotel in Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Mobile 3*
Official Description (provided by the hotel):
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