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Courtyard Mobile

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1000 West I-65 Service Road South, Mobile, AL 36609
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80 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 3, 2016 via mobile

We checked in for 1 night on 12/18/2015. The hotel is old and, in my opinion, not up to Courtyard or Marriott brand standards. The room appeared to be clean, but the mattress was worn out, HVAC did not work properly so room did not cool adequately, some light bulb sockets were loose, and there were insufficient outlets for guest... More 

Helpful?
Thank W S
Rodney M, General Manager at Courtyard Mobile, responded to this review

I apologize for the multiple issues that you had during your stay, We are starting a full rooms renovation in February and this will address these issues that you have mentioned. Please give us another chance to serve you better after we have completed the renovation. Thank you More 

Saraland, Alabama
1 review
5 of 5 stars Reviewed January 3, 2016

My overall experience was amazing. My purpose for the stay was to acquire some much needed "ME TIME". This Courtyard served every purpose needed to make that attainable. The room, the staff, and the environment was so pleasant and accommodating. Kervin, Emmannuel, Raven, Carlos, Ms. Mary and Alicia M. are true examples of professional customer service. I will be returning... More 

Helpful?
Thank Laura C
Rodney M, General Manager at Courtyard Mobile, responded to this review

Thank you so much for your review, I am delighted to know that our staff took such great care of you. It is nice to get a little "Me Time" to help recharge your batteries. More 

Alpharetta, Georgia, United States
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 30, 2015

We came to town for the GoDaddy Bowl and the Staff at the hotel could not have been nicer. Everyone was very friendly. And they told us that at this same time next year the hotel will have undergone a renovation. It was not outdated now by any means but I guess that means it can only get better. I... More 

Helpful?
Thank Lewis M
Rodney M, General Manager at Courtyard Mobile, responded to this review

Thank you Lewis, I am delighted to hear you had such a great time at the Courtyard and in Mobile, I hope your team makes it back to the Go Daddy bowl next year and we get another chance to serve you. Happy New Year More 

Loganville, Georgia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 15, 2015

I've stayed here a couple of times. A typical Courtyard. They do a good job and the front desk staff was really very nice to me. All in all I can't complain. I was on business for this trip. I will continue to use this hotel. Traffic is pretty tough in this area. But tell me when traffic isn't a... More 

Helpful?
Thank BrokerBob
Rodney M, General Manager at Courtyard Mobile, responded to this review

Dear Broker Bob, Thank you for your review and your comments about our staff, sorry I could not improve the traffic situation. Just to let you know we will be getting a full rooms renovation starting in February, please come back and see. Thank you More 

Detroit
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed December 2, 2015

Awesome staff at hotel. Close proximity to Mitchell Arena and lots of places to eat nearby. Comfortable beds, good hot breakfast, clean hotel. Very quiet hotel, nice pool, helpful staff. Easy access to I-65, nice historic city.

Helpful?
Thank Cynthia T
Rodney M, General Manager at Courtyard Mobile, responded to this review

Cynthia, Thank you so much for your comments, we are excited to hear that you had such a good time in Mobile and at the Courtyard. We look forward to your return. More 

Broussard, Louisiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 9, 2015

The night of our 50th anniversary we met Kervin Lassiter, the manager who checked us in. When he heard that it was our 50th anniversary, he offered us a free breakfast. We awoke to find an anniversary card under the door of our spacious and very clean room. A special table was reserved for us in the restaurant. This table... More 

Helpful?
Thank Maurice T
Rodney M, General Manager at Courtyard Mobile, responded to this review

Mr. Maurice, Thank you for sharing such a special occasion with the Courtyard Mobile. You could have taken your wife anywhere but you chose us and we cannot thank you enough. We were happy to make the moment a little more special and we look forward to your return. Thank you More 

Naples, Florida
Level Contributor
394 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

I stayed here recently on business and didn't rent a car. There are no restaurants within walking distance other then the Bistro inside the Courtyard. I found this to be pretty inconvenient. On the other hand the staff was very friendly and my balcony room very nice.

Helpful?
Thank BlueMarlinDave
Rodney M, General Manager at Courtyard Mobile, responded to this review

Dear BlueMarlinDave, Thank you for the great comments about our staff we try to make each guest feel like this is their home away from home. We do have a lot of excellent restaurants very close but none in walking distance. More 

Fayetteville, North Carolina
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed October 17, 2015

It was a pleasure to stay here. Craig at the check in desk made us feel so welcome. The room was clean, the bed was comfortable and the price was so reasonable. The entire staff was exceptional. Thanks so much. We will stay again for sure if we are going that way.

Helpful?
Thank Linda H
Rodney M, General Manager at Courtyard Mobile, responded to this review

Thank you Linda H., I will pass your comment on to Craig, we truly appreciate you taking the time to fill this out and give us your feedback. We continue to grow because you give us feedback and let us know how we are doing. Thank you More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 14, 2015

A class act, from the moment we entered we felt welcomed until we exited the hotel. We were greeted by Mr. Lassiter,he is a class act. Upon meeting him I already knew the experience at Courtyard Mobile was going to be a pleasant stay. The rooms were clean and roomy and the beds were comfortable. When we left, some (expensive)... More 

Helpful?
Thank Csledge50
Rodney M, General Manager at Courtyard Mobile, responded to this review

Thank you so much for your wonderful comments, I will pass this on to Kervin and let him know just how special he made your trip. We appreciate your feedback and look forward to your return to Mobile. More 

Clearwater, Florida
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

From the time you check in the staff is willing to help you from getting your luggage to offering information on where to visit and eat. We first stop here on our way to New Orleans and had a wonderful stay that we made sure to stop back on the way home.

Helpful?
Thank shelbyhubb
Rodney M, General Manager at Courtyard Mobile, responded to this review

Thank you Shelbyhubb, For spending both passes of your trip with us, I know the staff enloyed your stay and did not want to see you go. Please make it a point to stay with the Courtyard Mobile the next time you are in Mobile. More 

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