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All 65 Mobile hotels

Courtyard Mobile

3.0 of 5 Hotel   |   1000 West I-65 Service Road South, Mobile, AL 36609
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Courtyard Mobile
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Ranked #34 of 65 Hotels in Mobile
A recent review
4 of 5 stars Reviewed July 28, 2014
Krishnan Iyer S
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56 reviews from our community

Traveler rating
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    17
    9
    5
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10
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Texas
Top Contributor
75 reviews 75 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel staff was very friendly and the lobby was nice. However, we found the room to be a bit seedy looking. The tub looked dirty, the bathroom floor appeared clean but when wet it looked like it was cleaned with dirty water. The sheer coverlet on the bed was tattletale grey from either multiple washing or people walking on... More

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cymob, Manager at Courtyard Mobile, responded to this review

Thanks for your feedback. Currently we are undergoing a deep cleaning project, steaming drapes and floors to ensure that every room that is fresh and clean for our guest. In the first quarter of 2015 we will be undergoing room renovations, please come experience a new Courtyard in Mobile. More

Top Contributor
78 reviews 78 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 28, 2014

An overnight stay on the drive back from Orlando to Dallas, the rooms were spacious, and beds comfortable. Service quite friendly and the breakfast was good. Overall value for the buck, and lots of eateries around the area or within a five minute drive.

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Pelham, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 14, 2014

Customer service is a big thing! I stayed here a few months ago on a trip to mobile; so I decided to book again on my next trip, not aware that I would not get anywhere NEAR the service I received prior to. First, I called a couple days prior to arriving to see if I could check in around... More

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cymob, Manager at Courtyard Mobile, responded to this review

Please accept our most sincere apology, it is our practice to take care of each guest every day and we failed you. Normally, a 2am arrival is put in for the previous day, from speaking with my staff your request was misunderstood. Once you left the reservation should have been canceled. Please provide me the confirmation number, and the Marriott... More

Atlanta
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 10, 2014

On our trip home to Atlanta from Houston we used our TripAdvisor App to find this hotel at a good price. Upon check I asked for a discount and promptly received one. This location is close to casual dinning and access to I-65.

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Pelham, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 9, 2014

To start off, I usually stay at the Riverview or the Marriott on Airport when visiting Mobile. So, I decided to try something a little different this time. My boyfriend and I stayed here a couple weeks ago, for Easter weekend to visit family. I was surprised as to how nice the hotel was. We were immediately greated by the... More

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cymob, Manager at Courtyard Mobile, responded to this review

Thanks for choosing the Courtyard of Mobile; it is our goal that each guest feels the luxuries of home while staying with us. Thanks for staying, please come again. Thank you More

1 review
5 of 5 stars Reviewed May 7, 2014

The first thing I thought when I walked in was, "this place is nice." It was very clean and modern. While traveling cross country on a bicycle, I stopped in Mobile to catch a flight back home for a big family event on a whim. I was not able to take my bicycle and nearly 60 pounds of camping gear... More

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Kennebunk, Maine
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 5, 2014

The address provided on the hotel website was invalid in the GPS. I was finally able to locate the hotel using the 'Point of Interest' feature instead of an address. The GPS seemed to think I was on a street that began with a B. It would be nice if the website provided the GPS coordinates in addition to the... More

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cymob, Manager at Courtyard Mobile, responded to this review

Please accept our most sincere apology, the physical address of the hotel was changed previously and does not register on every GPS. If anyone is having trouble locating us please contact the hotel directly 251-344-5200 any of the guest service representatives will be glad to assist. More

Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 of 5 stars Reviewed April 21, 2014

We booked this hotel months ago since it was the only place I could find with a hot tub. It seems like all other hotels only offer an outdoor swimming pool; but I prefer to relax in a hot tub. I have stayed at other Courtyard Marriott hotels and they are a wonderful brand. When we checked in the girl... More

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oursideofthestory, General Manager at Courtyard Mobile, responded to this review

Thank You for your feedback regarding your recent stay at the Courtyard. I am sorry we fell short on meeting your expectations. We strive to be a clean and friendly hotel. While with your feedback that will help us to work on living our mission. I hope you will give us another try whenyou are in the Mobile area again. More

Thornhill, Canada
Top Contributor
89 reviews 89 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed January 9, 2014

The price was good, so we decided to stay for a night. The room was clean and spacious, towels and bed linens were also clean. Breakfast was not included in the price of the room so in my opinion this is the only disadvantage in here.

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oursideofthestory, Manager at Courtyard Mobile, responded to this review

Thank you for your nice words. I am glad you enjoyed your stay. We are sorry you did not enjoy the Bistro restaurant that serves Starbucks. I realize everyone is on a budget, but our restaurant gives travelers the choice of having fresh cooked meals breakfast and dinner. We hope to see you again soon. More

Williamsburg, Virginia
Top Contributor
83 reviews 83 reviews
36 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 7, 2014

Coming from the south, you have to make a U-Turn and follow an unusual service road, but it is well worth it. In spite of being nearly sold out due to a bowl game, the staff was very attentive and very cordial. The food at the Marketplace was light, but delicious -- just what we needed after an 11 hour... More

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oursideofthestory, Manager at Courtyard Mobile, responded to this review

Thank you very much for this kind review. We have shared this review with our entire staff. We hope to serve you again in the future. More

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Additional Information about Courtyard Mobile

Address: 1000 West I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Mobile 3*
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Also Known As:
Courtyard Mobile Hotel Mobile
Mobile Marriott
Mobile Courtyard

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