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All 63 Mobile hotels

Quality Inn & Suites

2.5 of 5 Hotel   |   150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
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55%
Ranked #30 of 63 hotels in Mobile
A recent review
4 of 5 stars reviewed 2 weeks ago
travelermallie South Charleston, West Virginia
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66 people have reviewed this hotel

Traveler rating
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    11
    13
    10
See reviews for
20
9
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, GA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

This was the absolutely worst place EVER!!! Against my better judgment my brother-in-law wanted to stay here, which when we had our family reunion here about 3 years ago, this place was fantastic! How things have changed in a matter of 3 years. During my recent visit, there was a dirty blanket on my bed and my mother-in-laws bed which... More

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South Charleston, West Virginia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a weekend getaway along with family. The Staff was very friendly and attentive. The rooms were clean. For the value I was very satisfied with the stay. I will book a room her again when I come back. They are doing some updating.

Was this review helpful? Yes 1
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

We appreciate your kind words. We are working hard on many hotel improvements to bring even more guest satisfaction. We look forward to your return soon. More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 18, 2014

As I speak, I am at this particular Quality Inn. I got a nice, clean room with no problems. The room is spacious. There is an abundance of kitchen cabinet space and a kitchen sink and a very nice table to dine at. But it only comes with fridge & microwave. There is a decent breakfast in the morning, a... More

Was this review helpful? Yes 3
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

We appreciate your review! Thanks for taking time out of your day to write a wonderful response! We certainly strive to be clean, friendly, and convenient! Not to mention affordable! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 16, 2014

My family and I stayed in this filthy, disgusting place of a hotel during our visit to Mobile for a sports competition March 14-16, 2014. The first room we were in had a tv and rusty hot refrigerator that didn't work. We were moved to another room that was "supposed" to be better. WELL....the tv was an Incredible Hulk tv... More

Was this review helpful? Yes 1
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expectations. It is regretful to us when a guest has a less that positive experience and we can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again. More

Walden, Tenn
Top Contributor
142 reviews 142 reviews
55 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed March 10, 2014

This place has everything you'd want in a mid-priced hotel: suites, indoor pool, free breakfast, free wifi, etc. The problem is that the train left the station at this hotel about six years ago. It is wornout and not particularly clean or well maintained. If you have a low tolerance for stained furniture and carpeting; dented doors, and chipped tubs,... More

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QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expectations. It is regretful to us when a guest has a less that positive experience and we can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again. More

Lebanon, Ohio
2 reviews
1 of 5 stars Reviewed March 7, 2014

I got a bad feeling as soon as I pulled in, considering there were police in the parking lot hassling a carload of people who then came in to the hotel. The public areas and elevator were dirty. Fixtures throughout were worn and discolored. Our room smelled terrible despite requesting a non-smoking room. The vent fan in the bathroom was... More

Was this review helpful? Yes
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expectations. It is regretful to us when a guest has a less that positive experience and we can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again. More

Salt Lake City, Utah
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 6, 2014

We had quite an uncomfortable stay- the rooms smelled awful. the sink didn't have a stopper, the iron spewed rust colored water, the air conditioner/heater worked erratically, the pillows were lumpy. The floor plan is awkward. The full breakfast seldom offered eggs or fresh fruit. The magnetic door key seldom worked. The onlly reason I rated this hotel a "poor"... More

Was this review helpful? Yes
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expectations. It is regretful to us when a guest has a less that positive experience and we can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again. More

Grapevine, Texas
Top Contributor
81 reviews 81 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed February 18, 2014

I travel with 2 small dogs and we stay at the pet-friendly Choice-Hotels. The management was very nice to me and my pups when I came through town a few months back. They have a nice indoor pool, but it was too cold to into a swimsuit. The breakfast was very good and so was the staff. As Choice-Hotel Diamond... More

Was this review helpful? Yes 2
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

We love hearing feedback! Thank you for choosing Quality Suites I-65 Mobile. We truly appreciate you bringing these issues to our attention and we assure you that we have spoken to our staff regarding your concerns and our working to correct the issues. More

Chicago, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 30, 2013

We stayed here near the end of our week-long vacation on the coast. Traveling with 2 teenagers, we wanted a large room and preferred a suite. We had a good experience at the last one so we decided to try another Quality Inn & Suites. We checked in and the staff was wonderful. Very helpful and everybody was smiling. The... More

Was this review helpful? Yes
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expectations. It is regretful to us when a guest has a less that positive experience and we can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again. More

Melbourne Florida, Long Island NY
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 7, 2013

Traveling with a pet leaves a traveler with fewer choices than most. This hotel was a great disappointment. We stayed at the Quality Inn in Chipley, which was wonderful, this hotel however was terrible. The room was in very poor condition. Walls cracked, shower head not secured spraying water everywhere. The rug had cuts and should be replaced. Thank God... More

Was this review helpful? Yes
QualityManager9, Director of Sales at Quality Inn & Suites, responded to this review

I regret that the Quality Inn & Suites, Mobile, AL was a disappointment to you and did not meet your expectations. It is regretful to us when a guest has a less that positive experience and we can assure you that a return visit will have a very different outcome. We hope you reconsider and visit us again. More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Mobile
Quality Inn And Suites
Mobile Quality Inn
Quality Inn Mobile
Address: 150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
Phone Number:
Location: United States > Alabama > Mobile
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 63 hotels in Mobile
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Official Description (provided by the hotel):
A Mobile hotel - Quality Inn & Suites near Spring Hill College. The Quality Inn & Suites™ hotel is conveniently located seven miles from the Mobile Regional Airport and five miles from the Mobile Downtown Airport. This Mobile, AL hotel is near many area colleges and universities, including the University of South Alabama, Spring Hill College, the University of Mobile and Faulkner University. Visitors will enjoy shopping at the Colonial Mall Bel Air and the Springdale Mall, both within walking distance of the hotel. The Arthur R. Outlaw Mobile Convention Center, Fort Conde, Mobile Alabama Cruise Terminal, Battleship USS Alabama, Hank Aaron Stadium, Robert Trent Jones Golf Trail, Mobile Museum of Art, Greater Gulf State Fair and Bellingrath Gardens and Home are less than 10 miles away. Located in a business district, the hotel is within five miles of downtown Mobile, which is the location of Mardi Gras parades and the annual BayFest Music Festival. The ThyssenKrupp Steel and Stainless USA facility is 30 minutes away. The Alabama Department of Transportation and the Port of Mobile are 10 minutes from the hotel. A variety of restaurants and cocktail lounges are located in the surrounding area. ... more   less 
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