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Quality Inn & Suites

2.5 of 5
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150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
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Quality Inn & Suites
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Ranked #32 of 64 Hotels in Mobile
A recent review
3 of 5 stars reviewed 2 days ago
rwsdsc1 Atlanta
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99 reviews from our community

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36
11
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (31)
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Atlanta
Top Contributor
100 reviews 100 reviews
52 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel has been a few names over the the years and is starting to show its age. Large rooms in decent shape but here on business and had no WiFi in the room had to go to the lobby to work. The staff was nice enough and adjusted my rate but it seemed they knew of problems with the... More 

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Racine
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 12, 2015

In summary, we entered our room #207 without a working clock or a fitted sheet for the sofa bed. We never received a phone message from a relative because it wasn't plugged in! The pool area didn't have towels available even when we requested them. The sofa bed blanket was holey. By the end of our stay, the vanity lights... More 

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Douglasville, Georgia
Contributor
16 reviews 16 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

After a long day of visiting clients, I came back to the hotel to find myself shocked! There was a whole spread set up in the lobby including beer, wine, chips, potatoe salad and pizza!! Seems it was an every Wendnesday event. I travel all over the Southeast and most of my stays are at a Quality Inn. After checking... More 

Was this review helpful? Yes 1
QualityManager9, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your comments. We really do care about our guests and give the best service to all of them. Look forward to seeing you the next time your in the Mobile area. I'm sure it will be a Wednesday night. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 6, 2015

First off we arrived a day early so when our reservation was wrong i wasnt that concerned they made it right by upgrading us to their best room at the rate of my original reservation. But then the real nastiness begins. First off we have been here since march 29 th. Our room still has not been cleaned. My husband... More 

Was this review helpful? Yes 1
QualityManager9, General Manager at Quality Inn & Suites, responded to this review

Thank you for your comments as explained if the Do not Disturb sign is on the door the housekeepers will not go in the room. The housekeeping staff leaves around 1 pm every day if you come at 4pm there is no one to clean the room at that time. More 

Racine
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 4, 2015

In summary, we entered our room #207 without a working clock or a fitted sheet for the sofa bed. We never received a phone message from a relative because it wasn't plugged in! The pool area didn't have towels available even we requested them. The sofa bed blanket was holey. By the end of our stay, the vanity lights didn't... More 

Was this review helpful? Yes 3
Lizella
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 3, 2015

Went in and the person at front desk was nice. We went to our room and it was fine. We wanted to go swimming and needless to say there was electric wire in pool and it was heated after they told us it was. Hot tub needed to be renovated, also. We was not even there for 5 minutes and... More 

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Detroit, Michigan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 12, 2015

We stayed in this motel for 2 nights. We asked for a smoking room and were told only the top floor had smoking. There is NO elevator here! We had to drag our heavy bags up 2 flights of stairs with Zero assistance! Once in the room we discover it to be very dirty! Filth had built up behind the... More 

Was this review helpful? Yes 1
QualityManager9, General Manager at Quality Inn & Suites, responded to this review

This is not our hotel we have 3 floors and have an elevator is posting is for the downtown property. Nothing to do with our hotel. More 

Miami, Florida
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 11, 2015

The hotel provides quality service at a great price. The rooms and overall property was clean.Loved the free high speed Wi-Fi and complimentary breakfast. What I really like is that the hotel is right near major highways, as well as popular retail. entertainment and restaurant venues.I would recommend the hotel to those staying in and around the Mobile area.

Was this review helpful? Yes
QualityManager9, General Manager at Quality Inn & Suites, responded to this review

I am so glad you enjoyed your stay. Thank you for the comments you had our staff loves to see them posted. I hope we see you the next time your in the Mobile area. More 

Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

As a Comedy duo on the road its nice to finally find an affordable clean hotel that caters to travelling comics.. We had a great room and a great stay and slept great for once. Do yourself a favor and book the quality inn mobile and then book or see a jew and a black guy comedy duo.The breakfast was... More 

Was this review helpful? Yes 2
QualityManager9, General Manager at Quality Inn & Suites, responded to this review

It was great to have you guys and I see that your coming back in a couple months. I know the Blind Mule is looking forward to having ya'll back. More 

Hueytown, Alabama
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 10, 2015

I booked this hotel for 2 nights in February 2015 during Mardi Gras. The lady at the desk was so nice and helpful and we really looked forward to our weekend. I was traveling with my husband and two boys and another family. The manager at the hotel ( obviously young and too immature to be a manager) called me... More 

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