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Quality Inn & Suites

2.5 of 5
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150 W. I-65 Service Road, Beltline Hwy. South, Mobile, AL 36608
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1 room 1 guest
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111 Reviews from our TripAdvisor Community

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Traveler rating
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    23
    18
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Daphne
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spacious room with plenty of extras, that come standard. Very clean accommodations. I could stay long term in this room (suite). Microwave, ironing board, hair dryer, computer table with free WiFi, mini fridge & shared tv between bedroom/living room. I will stay here again! Also in-house church service on Sunday morning

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Sycamore, Illinois
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

On paper, this hotel seems like it would be good. I arrived and checked in using a coupon for one night. Once I had signed the paperwork, I was told that they could not give me a key to my room as the keymaker was not working. It sounded like ti would be fixed "soon". So, I was let in... More 

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Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The name says it all. Quality Inn & Suites is truly a quality hotel. Everyone was friendly and helpful. The room was clean and all the electronics worked. No outside noise coming into the room. I would recommend the property to anyone visiting the Mobile area.

Was this review helpful? Yes
Tracy J, Manager at Quality Inn & Suites, responded to this review

It's awesome to hear what a comfortable stay you had! Thanks for recommending us so highly here on TripAdvisor -- that means a ton. We'll look forward to the next time you visit Mobile! Cheers, Tracy Jones. More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

WE ARE A JEW AND A BLACK GUY HEADLINING AT THE BLIND Mule again last night august 22 nd 2015. The staff welcomed us back and the room was clean and spacious again. Do yourself a favor and visit quality inn mobile. No joke this place rocks

Was this review helpful? Yes 1
Tracy J, Manager at Quality Inn & Suites, responded to this review

Glad to welcome y'all back, David! Thanks for spreading the word about us. It's always a treat to have you! Looking forward to next time, Tracy Jones. More 

Okinawa, Japan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I remember when this property was first built. I hardly resembles the same place. The housekeeping staff is less than eager to do their jobs as they walk through the hallways like zombies staring down on their cell phones. I was reserved to stay for 10 days but left after only 3 because of the uncleanliness. There was hair and... More 

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Tracy J, Manager at Quality Inn & Suites, responded to this review

I'm really surprised to read that our staff seemed unenthusiastic, since a big part of our mission is providing cheerful, helpful service at every turn. As for cleanliness, each room undergoes a thorough cleaning in between guests, so I'm concerned to see the photos of your bathroom. I'd like to talk more about your visit so I can understand what... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 16, 2015

This hotel was not as advertised. The room was old and dirty. Surface areas (i.e. desk) dusty. Microwave extremely small and old. We had ants in our room the last night of our stay. Breakfast buffet was good with a variety of options.

Was this review helpful? Yes
Tracy J, Manager at Quality Inn & Suites, responded to this review

I'm really sorry that your room didn't meet your expectations. Clean, comfortable rooms are our number one priority, and we have rigorous cleaning and pest-control policies in place to make sure of that. I hope you let one of our staff know about your room, as we would've been more than happy to take care of those issues. If you'd... More 

Atlanta, Georgia
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 10, 2015

The service here was excellent. We checked in a little later in the afternoon and were directed to the free guest buffet (which had delicious burger sliders and beer). We went up to our room which was HUGE! A fully functional living room separate from the bedroom was great, each with their own TV. The beds were soft and made... More 

Was this review helpful? Yes
Tracy J, Manager at Quality Inn & Suites, responded to this review

I'm happy to hear that you enjoyed such a comfortable stay, Max! Sounds like you arrived at just the right time -- you don't wanna miss that guest buffet, do you? Thanks so much for sharing your kind words here and on Google. We're looking forward to your next trip to Mobile! Cheers, Tracy Jones More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 17, 2015

We stayed here for 2 nights. We had the presidential suite ($114 a night after AAA discount) we enjoyed having the kitchenette and jacuzzi tub. Our room had a king bed and sleeper sofa. Good for the price. The pool is indoor and was always full and very busy. We used the laundry area. Our window would not lock. Our... More 

Was this review helpful? Yes
Tracy J, Manager at Quality Inn & Suites, responded to this review

Hey, Ashley, sorry that the conference room was loud! A lot of folks reserve the room for celebrations, so I see what you're saying about creating soundproof walls. We can keep that in mind the next time we get the chance to do renovations. And in the meantime, please do feel free to let our front desk staff know if... More 

2 reviews
5 of 5 stars Reviewed June 8, 2015 via mobile

Everything was awesome!!! We stayed last time we worked at the comfort inn a couple hotels down and it was awful...so we tried this quality inn....and this will be our new go to when working out of town....thank you to all the staff !!!

Was this review helpful? Yes
Tracy J, Manager at Quality Inn & Suites, responded to this review

I'm so glad you could enjoy a comfy and relaxing stay, Susan! I'll have to let my staff know how much you appreciated all their help. They'll love reading your kind words. Thanks for making us your home away from home whenever you're in town. We can't wait to welcome you back next time! Warmly, Tracy J. More 

Redding, California
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 4, 2015

This is a very nice hotel and is very family friendly. There is a very nice pool for kids to play in and kids roamed the hotel freely running back and forth to the pool. The breakfast is good and the staff is very friendly and helpful.

Was this review helpful? Yes 2
Tracy J, Manager at Quality Inn & Suites, responded to this review

I'm so glad we could welcome you and the family for a relaxing stay! It sounds like your kiddos love the water, so it's wonderful that they could enjoy splashing around in the pool. I hope y'all had a safe trip home -- can't wait to see you the next time you're in Mobile! Sincerely, Tracy J. More 

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