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Hampton Inn & Suites Mobile/I-65 at Airport Blvd

#8 of 64 Hotels in Mobile
Certificate of Excellence
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1028 West I-65 Service Rd. South, Mobile, AL 36609
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Hampton Inn & Suites Mobile/I-65 at Airport Blvd
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Hampton Inn & Suites Mobile/I-65 at Airport Blvd
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224 reviews from our community

Traveler rating
    126
    63
    22
    11
    2
See reviews for
63
38
20
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (59)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (52)
All months
Maryville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this property based on reviews from others on tripadvisor. I must say, I wasn't disappointed. Michelle was very helpful upon check in and gave me some great suggestions for places to eat at that were in the area. All of the staff were very friendly, the hotel was clean and beautiful, the breakfast was good and they... More 

Review collected in partnership with Hampton

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Stuttgart, Germany
1 review
4 of 5 stars Reviewed 1 week ago

good parking place, nice breakfast, clean bedroom and bathroom, good wifi connection, friendly staff good parking place, nice breakfast, clean bedroom and bathroom, good wifi connection, friendly staff

Review collected in partnership with Hampton

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Lakeland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Unforeseen circumstances forced us to cancel under 24 hrs from reserved stay date. We were informed that "new corporate policy" was no refunds under 24 hrs from stay date. This is terrible customer service.

Review collected in partnership with Hampton

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

The suite is one of the nicest we have ever stayed in. Exceptionally clean & well priced. The bed was very comfortable and we loved the pillows. Would highly recommend staying to anyone and we would stay again.

Was this review helpful? Yes
Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

Cassie L, Thank you for taking the time to review your recent stay with us. We love hearing feedback from our guests on ways to improve! We are so glad that you enjoyed your stay with us and we look forward to having another opportunity to serve you again in the future! Sincerely, Rachel Davis Assistant General Manager 251.343.4007 More 

Lake Wales, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here twice. Once in a standard room and once in a suite. We say spend the $10 and get the suite. Other than that, it was a great visit. One of the friendlier staffs that we have experienced. Only difficulty is actually getting to the hotel. The road system is rather confusing and would be a challenge at... More 

Review collected in partnership with Hampton

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Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

Robert A, Thank you for taking the time to review your recent stay with us. I have shared your comments with our staff and we are so glad that you enjoyed your stay with us and that you enjoyed the size of the suite! We look forward to serving you again in the future! Sincerely, Rachel Davis Assistant General Manager... More 

Brandon, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Not only where the accommodations superb but the customer service was tremendous. Michelle the clerk was very friendly, courteous, and professional when I called to advise that my arrival would be delayed. Rita the housekeeper also deserve "KUDOS". Her friendly attitude and assistance was grandly appreciated.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

John F, Thank you for taking the time to review your recent stay with us! We always love hearing feedback from our guests. I have shared your comments with Michelle and Rita and we were all so glad to hear that you enjoyed your stay with us! We look forward to your next stay! Sincerely, Rachel Davis Assistant General Manager... More 

Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2015

For less money I can stay elsewhere in the same area and get the same level of service. Room was OK. Breakfast was OK. No snacks in the evening. Fitness facilities are limited. A number of other hotels are available in the same area at better prices.

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Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

buckwheat 48, Thank you for taking the time to review your recent stay with us! We always love hearing back from our guests for ways to improve our service. I'm sorry that your stay did not meet your expectations. I will be sure to share your comments with our staff in order to exceed your expectations in the future! Sincerely,... More 

Mobile, United States
1 review
4 of 5 stars Reviewed March 6, 2015

Very friendly, spacious, clean, and comfy! Definitely should check it out if you're looking for a nice place to stay for the night. I booked online and the room was ready when I got there. So convenient!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

Briana J, Thank you for taking the time to comment on your recent stay with us! We are so glad that you found the online booking so convenient and enjoyed your stay! We hope to have another chance to serve you if your travels bring you back to the area. Sincerely, Rachel Davis Assistant General Manager 251.343.4007 More 

2 reviews
5 of 5 stars Reviewed March 4, 2015

This is a great location for either business traveler or family on vacation. Very easy access to either I-65 or I-10. Mall is within 5 minutes, great food and activities close by. More than enough parking and a friendly staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

Ulysses B, Thank you for taking the time to review your recent stay with us. We always love hearing feedback from our guests! We are very glad to hear that you enjoyed your stay and found us in a great location near the interstate and mall! We hope to have the pleasure of serving you again if your travels bring... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 3, 2015

I checked into this hotel presenting my corporate credit card and when I check out of the hotel. The hotel charged both my credit card and my debit card tied to my checking account causing my rent check to bounce. Noting something was wrong I called my bank and was told Hampton have charged my debit card even though I... More 

Was this review helpful? Yes 1
Rachel D, Manager at Hampton Inn & Suites Mobile/I-65 at Airport Blvd, responded to this review

Anthony W, Thank you for taking the time to review your most recent stay with us. We always love getting feedback from our guests! I do apologize for the inconvenience you experienced during your stay with us. I was the one who spoke to you the second time regarding the billing. Upon check-in, all reservations systems obtain an authorization to... More 

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