We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 65 Mobile hotels

Family Inns of America

2.0 of 5 Hotel   |   900 West I-65 Service Road South, Mobile, AL 36609
Hotel amenities
Save Saved
You added Family Inns of America to your Saves list
Family Inns of America
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #53 of 65 hotels in Mobile
  • Overview
  • Reviews (28)
  • Photos (10)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
Write a Review

28 people have reviewed this hotel

Questions? Get answers from hotel staff and past guests. Ask a question
Traveler rating
See reviews for
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed July 22, 2014 via mobile

. That place has roaches and that sad for a place of business. My friend and I paid for a week they would give our money back to go somewhere else. The housekeepers never knocked on the door once. The price is great but i advise everyone to pass it by. And what's up with that pool.....omg. They real need... More

Was this review helpful? Yes
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

Where do I start...moldy/stained carpets. Some kind of worm/grub under the sheets. Broken furniture. Brown stains on the wall. Bed bugs? (We were itchy after leaving.) This is the first hotel I've ever left out of disgust! And it only took 30 minutes before I got on the phone with Exp___ia and asked if there was anyway to refund this... More

Was this review helpful? Yes 1
Annapolis, Maryland
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 28, 2014

My two friends and I ATTEMPTED to stay here. We are military servicemen in our early twenties, have traveled extensively throughout the developing countries of the world, and are used to substandard living conditions. NEVER had any of us seen a hotel in such a disgusting condition: Drug deals and prostitution were being transacted in the parking lot as we... More

Was this review helpful? Yes 4
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2014

The night clerk was efficient and friendly. Had issues with the magnetic key card, but they did resolve the matter quickly enough. The security guard was very helpful as was the desk clerk. The room was old but clean and just what we needed for a few hours rest. Being near a major interstate highway, you would expect lots of... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 23, 2013

We arrived at the hotel to find the lobby locked due to a disturbance on the property. There was a no loitering policy, which was very alarming. The room was not clean, the shower leaked causing a wet spot on the carpet, and the air conditioner barely worked. The beds were hard and the comforter was questionably clean. I appreciate... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
Virginia Beach, Virginia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 20, 2013 via mobile

Never stay to many drug dealers and staff that take part in it. Would not make me a new room key after ours messed up. Only because my husband was not there. Had to have the cops there to finally get our stuff out. And did not refund our money for the four days we had left on our lease.... More

Was this review helpful? Yes 6
Jessica E, General Manager at Family Inns of America, responded to this review

This lady was not a registered guest to the room so she was unable to get a key from the front desk. She was angry and went to the room, where she proceeded to try to kick the door in, resulting in the disturbance to other guests that were trying to rest, as it was9 pm. We had to call... More

Jackson, Mississippi
Top Contributor
152 reviews 152 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 23, 2012

If you're looking for something that doesn't look dated, then this isn't the place for you, but if your looking for a clean room for a cheap price, then this place will pretty much do. They only had one pillow on one of the beds, and it was pretty flat so if you happen to be traveling with your own... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 15, 2012 via mobile

First of all the staff is rude as they can be especially glendon. The manager dosent care bout the customers and the good reviews on here are written by the staff the housekeeping told me. the rooms are dirty would definitely not recommend this hotel to nobody will not waste my money on this company

Was this review helpful? Yes 3
Mobile, Alabama
1 review
4 of 5 stars Reviewed October 7, 2012

My husband and I stayed here and the staff was awesome, very friendly and cheerful. The room was clean along with the fridge and microwave was clean and its quiet. Its not a 5 star but we would stay here again and would recommend to someone else. the price is very well priced.

Was this review helpful? Yes
Lucedale, Mississippi
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 3, 2012

This is the most poorly managed hotel/motel I have ever seen. I KNEW it was not even close to a 5 star. We just wanted a quick place to crash before driving home. My husband and I were trying to be responsible by getting a room so we wouldn't be drinking and driving. We got the room at 7:30pm, had... More

Was this review helpful? Yes 9
Owners: What's your side of the story?
If you own or manage Family Inns of America, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Family Inns of America? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Family Inns of America

Address: 900 West I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:2 star — Family Inns of America 2*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Travelocity, Booking.com, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Family Inns of America reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Family Inns Of America Hotel Mobile
Family Hotel Of America

10 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2)
Other (2)

Management photos: Courtesy of the property manager

All management photos (9)
Room/suite (4)
Hotel & grounds (3)
Pool/beach area (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Mobile with
any amenities


Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Family Inns of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer