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All 65 Mobile hotels

Family Inns of America

2.0 of 5 Hotel   |   900 West I-65 Service Road South, Mobile, AL 36609
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Family Inns of America
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Ranked #58 of 65 Hotels in Mobile
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30 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Montrose, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

My family and I stayed here December 4th 2014. The room was a non smoking one but it smelled of smoke and there was cigarette ashes on the telephone. The sink handle was laying on the counter and there was hair and brown line around the sink. The walls and ceiling had marks and brown "stuff" all over them. We... More 

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Fairhope, Alabama
Top Contributor
142 reviews 142 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed October 29, 2014

Today, the room down the way exploded and burst into flames. Reports are that there was a meth lab being operated in the room. Maybe this gives you an idea of the clientele. This is not a good place to stay.

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1 review
1 of 5 stars Reviewed July 22, 2014 via mobile

. That place has roaches and that sad for a place of business. My friend and I paid for a week they would give our money back to go somewhere else. The housekeepers never knocked on the door once. The price is great but i advise everyone to pass it by. And what's up with that pool.....omg. They real need... More 

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 11, 2014

Where do I start...moldy/stained carpets. Some kind of worm/grub under the sheets. Broken furniture. Brown stains on the wall. Bed bugs? (We were itchy after leaving.) This is the first hotel I've ever left out of disgust! And it only took 30 minutes before I got on the phone with Exp___ia and asked if there was anyway to refund this... More 

Was this review helpful? Yes 1
Annapolis, Maryland
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 28, 2014

My two friends and I ATTEMPTED to stay here. We are military servicemen in our early twenties, have traveled extensively throughout the developing countries of the world, and are used to substandard living conditions. NEVER had any of us seen a hotel in such a disgusting condition: Drug deals and prostitution were being transacted in the parking lot as we... More 

Was this review helpful? Yes 5
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2014

The night clerk was efficient and friendly. Had issues with the magnetic key card, but they did resolve the matter quickly enough. The security guard was very helpful as was the desk clerk. The room was old but clean and just what we needed for a few hours rest. Being near a major interstate highway, you would expect lots of... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 23, 2013

We arrived at the hotel to find the lobby locked due to a disturbance on the property. There was a no loitering policy, which was very alarming. The room was not clean, the shower leaked causing a wet spot on the carpet, and the air conditioner barely worked. The beds were hard and the comforter was questionably clean. I appreciate... More 

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Was this review helpful? Yes 3
Virginia Beach, Virginia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 20, 2013 via mobile

Never stay to many drug dealers and staff that take part in it. Would not make me a new room key after ours messed up. Only because my husband was not there. Had to have the cops there to finally get our stuff out. And did not refund our money for the four days we had left on our lease.... More 

Was this review helpful? Yes 6
Jessica E, General Manager at Family Inns of America, responded to this review

This lady was not a registered guest to the room so she was unable to get a key from the front desk. She was angry and went to the room, where she proceeded to try to kick the door in, resulting in the disturbance to other guests that were trying to rest, as it was9 pm. We had to call... More 

Silverton, Colorado
Top Contributor
157 reviews 157 reviews
29 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 23, 2012

If you're looking for something that doesn't look dated, then this isn't the place for you, but if your looking for a clean room for a cheap price, then this place will pretty much do. They only had one pillow on one of the beds, and it was pretty flat so if you happen to be traveling with your own... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 15, 2012 via mobile

First of all the staff is rude as they can be especially glendon. The manager dosent care bout the customers and the good reviews on here are written by the staff the housekeeping told me. the rooms are dirty would definitely not recommend this hotel to nobody will not waste my money on this company

Was this review helpful? Yes 3
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Additional Information about Family Inns of America

Address: 900 West I-65 Service Road South, Mobile, AL 36609
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Hotel Class:2 star — Family Inns of America 2*
Number of rooms: 83
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Also Known As:
Family Inns Of America Hotel Mobile
Family Hotel Of America

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