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TownePlace Suites Mobile

#24 of 65 Hotels in Mobile
Certificate of Excellence
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1075 Montlimar Drive, Mobile, AL 36609
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1 room 1 adult
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TownePlace Suites Mobile
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77 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The service was poor. We were there 4 nights and they cleaned our room once. The beds were not comfortable and the sheets didn't fit. When we asked for different sheets, they brought some up and we put them on ourselves. Free breakfast was good but area was too small for the size of the hotel. We took our breakfast... More 

Helpful?
Thank Celeste F
champaign
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband is staying for an extended period while working in Mobile. We had an issue with a charge on our debit card and Robbin was super quick to take care of us. She was very empathetic and understanding. I am super happy my husband is staying at a hotel that has decent people. He has had a great experience... More 

Helpful?
Thank ladywick
Meridian, MS
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've written reviews on this hotel before but it deserves another kudos because out of the MANY other hotels I stay at every year including Hiltons, Hyatts, the Mirage in Vegas, Twelve in Atlanta, etc, THIS TOWNPLACE IS THE BEST!!! Sure it may not have gold door handles or thousand dollar chandeliers, but it does have the absolute friendliest staff... More 

Helpful?
Thank travelboy2007
San Diego, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

We managed to get four adults and two children into the suite: mom and the kids in the largest bedroom, grandpa & dad in the other, while our adult niece took the sofa bed. Though we checked in late (after 830pm) Robin's night team drummed up a clean pack-n-play and by request, sheets for the pull-out sofa. The sleeping was... More 

Helpful?
Thank Tye W
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear TY, Thank you so much for taking the time to review our property. We are delighted to hear you enjoyed your stay while in Mobile. I pleased to here that my staff took excellent care of you and your family. Our TownePlace family wishes your family a happy Holiday season and wonderful New Year. We look forward to your... More 

San Diego, California
1 review
5 of 5 stars Reviewed November 30, 2015

While I did have an unfortunate incidents happen during my stay. Heavy rains caused a leak in my room around the caulking by the window. So I did have to switch rooms during my stay. The general manager Robin Perkins not only met my expectations of what I would expect from a Marriott brand affiliate level of customer service, but... More 

Helpful?
Thank Thomas C
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Thomas C, You are very kind and gracious. Thank you for allowing us to earn your loyalty. We value you not only as a Loyal Marriott Rewards member but our Valued Guest. Thank you for taking the time from your busy schedule to review our property. We look forward to your next trip to Mobile. From our family to... More 

Birmingham, AL
Level Contributor
62 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed October 21, 2015

Read other reviews of this hotel and had lowered expectations. I was very surprised that it was actually quite nice. The staff here is very friendly and accommodating. Rooms are big and have a desk to work on, an older looking but fine kitchen. Beds were comfortable, the wifi was good, ac worked well. Really no complaints. They have a... More 

Helpful?
Thank msmont
Russellville, Arkansas
1 review
5 of 5 stars Reviewed October 18, 2015 via mobile

We stayed here for about 2 1/2 months with our 3 year old and two dogs while my husband was in Mobile for work. When we first got to town we stayed at a couple of other extended stay type of hotels that we were not happy with. We called Towneplace and were offered a great rate on a suite,... More 

Helpful?
Thank Chelsea G
Pearland, TX
Level Contributor
132 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed September 3, 2015 via mobile

My wife and I stopped here on our way to South Carolina and I picked this hotel because I was using Marriott points and this was the cheapest points Marriott hotel in the area. I was not disappointed. The room was nice and clean and comfortable. We did not have any issues like some of the previous posts. However, I... More 

Helpful?
2 Thank Paulmug1
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Thank you so much for reviewing our property. We are delighted to hear you enjoyed your stay! I look forward to sharing your comments with my team. They will be happy to hear your comments. Have a wonderful weekend! Kind Regards, Robin Perkins tps.mobts.gm@marriott.com More 

Washington DC, District of Columbia
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 15, 2015 via mobile

Upon arriving the desk agent wasn't behind the desk and when she saw me she said, "do you need something?" I replied, "to check in; I'm not standing here for fun." She was overall pleasant after she began to do her job. During the stay the pool was on my mind to give a try since the evening was just... More 

Helpful?
Thank Carlos S
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Carlos S, I wanted to respond again. I do apologize once again for any inconveinance during your stay. We had an extremely busy weekend prior to your arrival and I now the pool was filled the entire weekend. We have addressed the issues and I have purchased points towards your sccount and responded to 3 seperate reviews. I had... More 

san augustine
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 9, 2015 via mobile

This is by far the most disgusting place I have ever had to sleep, and to think I had to pay $200 to do so is painful. The breakfast was just coffee, stale bagels, and tasteless waffles. The sleeper sofa bed was covered in hair, grime, and other bodily fluids not to be named. Even if you want to sleep... More 

Helpful?
Thank emily s
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Emily S, I hope all is well with you today. I hjave read your review and first off thank you for bringing this to my attention. If possible I will provide my email below, if you could email me I would like to learn more details about your stay, so I may follow up with my team. Thank you,... More 

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