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TownePlace Suites Mobile

#27 of 65 Hotels in Mobile
Certificate of Excellence
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1075 Montlimar Drive, Mobile, AL 36609
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1 room 1 guest
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TownePlace Suites Mobile
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70 Reviews from our TripAdvisor Community

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Traveler rating
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    21
    12
    7
    5
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10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (70)
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    (16)
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    (28)
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Pearland, TX
Level Contributor
126 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I stopped here on our way to South Carolina and I picked this hotel because I was using Marriott points and this was the cheapest points Marriott hotel in the area. I was not disappointed. The room was nice and clean and comfortable. We did not have any issues like some of the previous posts. However, I... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon arriving the desk agent wasn't behind the desk and when she saw me she said, "do you need something?" I replied, "to check in; I'm not standing here for fun." She was overall pleasant after she began to do her job. During the stay the pool was on my mind to give a try since the evening was just... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Carlos S, I wanted to respond again. I do apologize once again for any inconveinance during your stay. We had an extremely busy weekend prior to your arrival and I now the pool was filled the entire weekend. We have addressed the issues and I have purchased points towards your sccount and responded to 3 seperate reviews. I had... More 

san augustine
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is by far the most disgusting place I have ever had to sleep, and to think I had to pay $200 to do so is painful. The breakfast was just coffee, stale bagels, and tasteless waffles. The sleeper sofa bed was covered in hair, grime, and other bodily fluids not to be named. Even if you want to sleep... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Emily S, I hope all is well with you today. I hjave read your review and first off thank you for bringing this to my attention. If possible I will provide my email below, if you could email me I would like to learn more details about your stay, so I may follow up with my team. Thank you,... More 

Seattle, Washington
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Kids complained about the lack of options for breakfast, couldn't find any napkins, everything was sweet. I think they really wanted some eggs and sausages. The unit was a bit old. Bed was a bit lumpy, according to my husband, but he was having back pain that day. I thought it was fine, so did our kids. We were upgraded... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Mommymeow, Thank you for taking the time to review our hotel. I apologioze our weekend breakfast did not meet your expectations. TownePlace as a brand will never offer full breakfasts like you may see at a Residence Inn or Hampton Inn. When the brand was first developed TownePlace offered no breakfast at all. Since 1997 the brand has evolved... More 

Florida
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 13, 2015

The rooms were large, clean and quiet. Perfect for our one night stay during our cross country drive. However, the Ac wasn't working properly and kept kicking on and off all night, creating a less than ideal nights sleep before our final day on the road. Most of thr night was uncomfortably warm and humid. However the hotel can't really... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear LindsayL, Wow! How amazing to be traveling cross country. We are delighted you chose TowenPlace Mobile while in this area. I wish we would have had the opportunity to get you situated in a room that would have been comfortable. Traveling such distance a good night sleep that is comfortable is cucial. I do apologize for the air conditioning.... More 

South
Level Contributor
216 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 12, 2015

Stayed here overnight as we were traveling. Did not get room we had requested but we arrived late. Fast check-in. Rooms were clean but one was freezing cold and the other we got was a sauna. Breakfast was small but adequate. Staff was friendly and helpful but just some unevenness to our stay here.

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear IslandBoy1, Thank youfor taking time to review our property. I do apologize for any issue you may have had during our stay. We aim to deliver the best guest satisfaction in the Mobile area. Your feedback helps us for future gusts. Thank you again and we hope that we will get another opportunity to earn your loyalty. Warm Regrards,... More 

Panama City, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 10, 2015

This is I believe the 3rd time here as my hubby has been working here twice already for 1-2 month stretches, so son & I will visit when he isn't able to come home. As usual it's a nice, comfy place to stay. Close to plenty of shopping, restaurants and I65/airport blvd where all necessity outings are. Yea, the place... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear 1Goofymomma, We are always delighted to have you and your family with us! Thank you so muc for taking the time to offer such an excellent review! We hope that you all get top return to Mobile and stay with us again. I hope you all are having a wonderful summer as well. Warm Regards, Robin Perkins General Manager... More 

New Braunfels, Texas
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 26, 2015

Whether you are a couple or traveling with kids this is always the perfect place. We have stayed in a TownePlace many times and the nice thing is no matter where we have been it's the same high standards, friendly helpful staff and great room. You have a kitchenette with everything you need. The bed is comfortable and the rooms... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Dyver46, Thank you for choosing Towneplace Suites for your choice hotels while traveling. We were delighted to have you and your family as our guest while you visited Mobile, Al. I also want to thank you for taking the timer to share your feedback about your stay. I am pleased to share your review with my team. We hope... More 

Memphis, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 23, 2015

I don't write many reviews, but I had to let people know about this one. Is this place supposed to be a Marriott hotel? I DON'T THINK SO!! My family and I had never been to the Mobile area and found this place on the Marriott website. We have stayed in many Marriott hotels over the years and thought we... More 

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear firstladymama, As I am reading over your review I begin to check our daily communication log. We would have liked the oppoertunity to correct any issue. Indeed, last summer we went through some renovation. Prior to last summer we did not even have the breakfast room. As a brand TownePlace Suites is under going continous changes. We are hoping... More 

Red Deer, Canada
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 16, 2015

Large rooms, but it's obvious that the hotel needs to be updated. The kitchen is very old but it does the job well. It would be great if the appliances like the stoves were updated. But overall for affordability, it's in a perfect location near restaurants and the main interstate.

Was this review helpful? Yes
TPSMobile, General Manager at TownePlace Suites Mobile, responded to this review

Dear Rachel T, Thank you for your feed back in reagrds to your recent visit to Mobile. We are diligently working on getting our items to kick off our new breakfast. We also are looking in August to repace all appliances in our rooms. We are glad to hear you enjoyed your stay and I hope that we have an... More 

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