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Holiday Inn Mobile Airport

3.0 of 5 3630 Springhill Memorial Drive S, Mobile, AL 36608
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Certificate of Excellence 2014
Holiday Inn Mobile Airport
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Holiday Inn Mobile Airport
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98 reviews from our community

Traveler rating
    59
    25
    11
    2
    1
See reviews for
24
14
7
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • German first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (23)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (18)
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Kentucky
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars NEW

We were there on Oscars night, and the ABC network was not available on our room TV. What was listed as ABC (54-1) was a channel that ran infomercials 24/7. Sleep quality: Beds were great. The room faced the parking lot, so there was far too much light in the room. No blackout curtains either. If you have to stay... More 

Was this review helpful? Yes
Germantown, Maryland, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here on 2 different occasions within 2 weeks. On this second visit, we decided to try the onsite restaurant for breakfast. We were pleasantly surprised! Good quantities and a reasonable price. Most hotel restaurants I've tried, are less desirable. Great Room, just like the 1st visit, however the bathroom had the smell of being cleaned with a rotten... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Lou_Wii, It's great to hear from you again and we are grateful for your compliments for our restaurant service and quality. I do apologize for the unpleasant smell you encountered. Our housekeeping practices have not changed and we will immediately look into this occurrence to prevent it from happening again. Thanks again and thank you for your patronage. More 

Alabama
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I needed a night away. This was the only hotel that I could find that had a jacuzzi suite available. The hotel is relatively brand new. We had excellent service by the employees -- especially the girl at the front desk (Marcie - she's the sweetest ever!!). Our breakfast was delicious (it came with our room) and... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

leigh49137, Thank you for your time and your recent review. Thank you for your compliments for Marcie at the desk, we agree, she is fantastic and a wonderful staff member. Thanks for noticing. We also appreciate your kind words for our service staff and wonderful breakfast. Your room tip is well done, hopefully others will notice. Thanks again and please... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel and rooms are nice, clean and comfortable. Spent one night with friends from Europe. Spend a well desirved nights rest. Went for breakfast in the lobby. After 15min no service. 30 min later still no coffee. Food was good but service is non extiting

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

quintink2015, Thank you for your recent review and compliments for our clean and comfortable hotel. It's great to know you had a well deserved night's rest, thank you. We do apologize for the slow, inattentive service and will address immediately. Safe travels and please visit again. More 

Brentwood, United States
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing to rave about. Nothing to complain about. Comfy bed. Clean room. Decent location. In hotel restaurant was good, service was prompt and polite. Parking was plentiful and close to entry points. Easy access to the airport. I'd stay again if the opportunity arose.

Was this review helpful? Yes 2
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Kelly F, Thank you for your review and we appreciate your time as a "Senior Reviewer" with numerous contributions. We are grateful for your kind words for our comfy bed, clean rooms, and polite, prompt service in our restaurant. Thank you also for your future commitment to stay with us again. More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came in for business and I would recommend this place. Customer service was very polite and helpful. Room was clean and the hotel itself seemed very tidy and organized. If I wanted to be picky and mention the small things I'd say there was not a light in the closet so it was hard to see and the toilet... More 

Was this review helpful? Yes 2
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Payton S, Thank you for your time to review your recent stay with us. We sincerely appreciate your wonderful compliments for our polite and helpful service staff, organized facility and future recommendation. We will discuss the lighting in our closets and determine a way to improve this situation. Well done, thanks. Safe travels and please let us serve you again... More 

Gulfport, Mississippi
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I travel a lot with work and picked the Holiday Inn Airport because I am a platinum elite member with IHG Hotels and obviously stay with IHG all the time. My daughter had a Gymnastics meet the next morning. When I checked in I asked for the free complimentary room upgrade since I was with family and the fact that... More 

Was this review helpful? Yes 1
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Shannon B, Thank you for taking the time to communicate your experience with us. Please be assured, we value greatly our IHG Rewards members and should always do whatever necessary to accommodate your needs and requests. Accept our apology for the less than satisfactory interaction at our front desk. We will immediately address your comments and stress the importance of... More 

Huntsville, Alabama
Top Contributor
54 reviews 54 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The other reviewers have hit it all: service, nice rooms, etc. Sometimes what I look for are the really minor things, and have considered bringing my own towels on some trips. The towels were SOFT and FLUFFY (two things I don't see very often). The room I had on 3rd floor was large and QUIET. THANKS to the desk staff... More 

Was this review helpful? Yes 2
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

BBGAMX, As a Trip Advisor "top contributor", your compliments are music to our morning. Thank you. We agree, sometimes it's the small details that truly make a difference. Thank you for your compliments, room suggestions for future guests, and insight to our hotel. Your review can assist other travelers, and that's fantastic. Thanks again and please visit soon. More 

A TripAdvisor Member
4 of 5 stars Reviewed January 6, 2015

Stayed one night during a recent road trip. Comfortable room, great air conditioner and a spacious bath. Staff is friendly and helpful. Bar and restaurant on site. Ample parking. A little difficult to find at night, pay attention to your nab app. Request quiet side of the hotel. All in all a good nights rest.

Was this review helpful? Yes 2
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

A Trip Advisor Member, Thank you for your recent posting. We are grateful for the kind words for our comfortable rooms, spacious bath area and friendly staff. We really appreciate the great recommendations in finding our location and requesting the quiet side of the hotel. Well done. Thanks again and safe travels. More 

Top Contributor
115 reviews 115 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 29, 2014

We want to send a huge thank you to John, Brenda, & George - you all were over the top nice and made our visit very enjoyable. John, your level of customer service is something we never experienced before- IHG should be thrilled to have you. Our room was clean and comfortable. The kids loved the heated pool & my... More 

Was this review helpful? Yes 2
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

JBG416, Thank you for your recent stay and wonderful comments. As a Trip Advisor "Top Contributor" , we truly appreciate your great compliments for John, Brenda and George. We will share your kind words with all of them. It's a pleasure to know you also enjoyed the pool and restaurant, thanks again. Please visit soon and we are grateful for... More 

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Additional Information about Holiday Inn Mobile Airport

Address: 3630 Springhill Memorial Drive S, Mobile, AL 36608
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Mobile Airport 3*
Number of rooms: 97
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Also Known As:
Holiday Inn Mobile Airport Hotel Mobile
Hotel Style:
#7 Business Hotel in Mobile

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