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Holiday Inn Mobile Airport

3.0 of 5 3630 Springhill Memorial Drive S, Mobile, AL 36608
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Certificate of Excellence 2014
Holiday Inn Mobile Airport
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Holiday Inn Mobile Airport
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91 reviews from our community

Traveler rating
    58
    22
    9
    1
    1
See reviews for
24
12
8
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (22)
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Germantown, Maryland, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel! Seems very new and modern. Great staff and rooms. Love the tall showers (for those over 6 feet), effective exhaust fan in the bathroom, modern TV and appliances, decor, etc. However, the road the hotel is on, is in very bad shape. My first stay here, and already have another reservation to stay again!

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Lou_Wii, Thank you for your wonderful compliments for our lovely hotel, great staff and rooms. It's great to hear you have made future reservations for your next stay with us. Thank you as well for the report on the road conditions. We will immediately contact the city and urge them to provide the necessary repairs. Thanks again and we look... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Stayed one night during a recent road trip. Comfortable room, great air conditioner and a spacious bath. Staff is friendly and helpful. Bar and restaurant on site. Ample parking. A little difficult to find at night, pay attention to your nab app. Request quiet side of the hotel. All in all a good nights rest.

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

A Trip Advisor Member, Thank you for your recent posting. We are grateful for the kind words for our comfortable rooms, spacious bath area and friendly staff. We really appreciate the great recommendations in finding our location and requesting the quiet side of the hotel. Well done. Thanks again and safe travels. More 

Top Contributor
115 reviews 115 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We want to send a huge thank you to John, Brenda, & George - you all were over the top nice and made our visit very enjoyable. John, your level of customer service is something we never experienced before- IHG should be thrilled to have you. Our room was clean and comfortable. The kids loved the heated pool & my... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

JBG416, Thank you for your recent stay and wonderful comments. As a Trip Advisor "Top Contributor" , we truly appreciate your great compliments for John, Brenda and George. We will share your kind words with all of them. It's a pleasure to know you also enjoyed the pool and restaurant, thanks again. Please visit soon and we are grateful for... More 

Houston
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 9, 2014

The indoor pool was not very warm, and had a higher than expected concentration of chlorine. Also, the workout room had only 3 pieces of exercise equipment, and no weights. The room itself was comfortable enough, but the room service was not that great. The food was OK, but certainly was not worth the price, and the kitchen did not... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

BoscoHouston, Thank you for taking the time to post these comments. Management was immediately advised of the pool water temperature and will adjust the temperature as required. We do apologize for your incorrect room service order and will make all necessary corrections to prevent delivering a partial or incomplete order, thank you. Your suggestions for our fitness center equipment will... More 

Lafayette, Louisiana
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2014

We were in town visiting the USS Alabama and we purposely chose this hotel because it had an indoor pool (visited in Nov). However, when we stepped in, it was freezing cold! The kids were so disappointed because we set time aside during our evening so that we could all swim in a heated pool. Other than that, the staff... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

AmandaL205, We appreciate your time to complete this review and share your experience. Thank you sincerely for your compliments for our beautiful lobby, friendly staff and great food. Please know that all Holiday Inn Hotels should offer a non-complimentary full service menu and all Holiday Inn Express Hotels should offer a complimentary breakfast bar. Often this is very confusing for... More 

Birmingham, Alabama
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

Family of 4 (including 2 teens) traveling for marching honor band at USA. Cons- Had to ask for too many things. 1 room key (have to "request" a second. No shampoo in our room. Short shower curtain that soaks the floor. Only 3 washcloths (which really chaps me since I had to pay extra for more than 2 people) Breakfast-... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

burdy2me, Thank you for your recent review. We will immediately address your concerns and appreciate your time to share these comments. I do apologize for the numerous requests you had to make for basic items, this is not acceptable. Thank you for your compliments for our clean facility and room conditions and feeling safe. Please visit again. More 

Andalusia, Alabama
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 6, 2014

Had to come here for work classes two days and the staff are truly amazing. The meeting room was very nice and looked great. The front lobby was very modern but had a cozy vibe. Me and a coworker had lunch both days at their restaurant and the food was good. Just a few shout outs to Brenda very friendly,... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Misty B, As a senior Trip Advisor reviewer, thank you so much. We are very thankful for your compliments and kind words for Brenda, John and Laird. It's great to know that your meeting was productive and went very well and appreciate your compliments for our restaurant. Please visit us again soon. More 

Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2014

This Hotel is first class and should be rated a four star hotel. It has a fabulous restaurant on site and is located close to many other fine restaurants. There is plenty of shopping and it conveniently located near the airport but far enough away to not have all of the noise. This definitely a hotel that works for the... More 

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Dayne B, Thank you for your time to share these comments. We greatly appreciate your compliments for our restaurant and facilities. It's great to hear that our property suited your business needs, thanks again. More 

Atlanta, Georgia
Top Contributor
89 reviews 89 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 4, 2014

I stayed here for two nights on a business trip. I arrived early and they were able to check me in, which I appreciated. The business center is small, but it was perfect. There were two computers with a very fast connection. The printer worked great. I didn't utilize the indoor pool, but it looked nice. I didn't eat at... More 

Was this review helpful? Yes 1
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Southerntraveler18, Thank you so much for your comments. We are grateful, as a Top Contributor with 67 reviews, to have served you as our guest. We appreciate your compliments and are eager to offer our "southern hospitality" on your return. Thanks again. More 

Savannah, Georgia
Contributor
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 18, 2014

Almost brand new, very clean motel that reolaced the old motel accross Airport Blvd. Staff at the motel was very nice, rooms were very clean and serviced appropraiately each day. The only odd thing, the motel is hidden with little signage to direct you. I have travelled this area for 20 years off and on. I knew it was off... More 

Was this review helpful? Yes 3
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Tony4LMI, Thank you for your recent compliments for our staff service and facility cleanliness. We do appreciate the challenges with our location and are grateful your associate assisted with your arrival. Please visit again when your travels from Georgia bring you our way. Thank you again for your comments. More 

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Additional Information about Holiday Inn Mobile Airport

Address: 3630 Springhill Memorial Drive S, Mobile, AL 36608
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Mobile Airport 3*
Number of rooms: 97
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Also Known As:
Holiday Inn Mobile Airport Hotel Mobile
Hotel Style:
#5 Business Hotel in Mobile

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