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Holiday Inn Mobile Airport

#15 of 64 Hotels in Mobile
Certificate of Excellence
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3630 Springhill Memorial Drive S, Mobile, AL 36608
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Holiday Inn Mobile Airport
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Holiday Inn Mobile Airport
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103 reviews from our community

Traveler rating
    60
    27
    12
    3
    1
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26
15
7
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holly Springs, North Carolina
Top Contributor
80 reviews 80 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Had recently been on a winning steak with Holiday Inns, especially of this design, so decided to give this one a try, too. Well, all good things must come to an end, I guess. The welcome was fine....it is tricky to get to some of these hotels in Mobile, though because of the Service road system. The first problem was... More 

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Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Meh, Thank you for taking the time to share these comments. Please accept our apology for the warn elevators and less than perfect breakfast experience. We will respond to your concerns and immediately correct your observations. Thanks again. More 

Kennebunkport, Maine
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean, apparently brand new, well equipped hotel. Near I-65, the airport and downtown. All for under $100 per night. We had to catch a 0600 flight, so we didn't get to check out the other facilities. It, of course, had free wifi and a good TV with actual HD.

Was this review helpful? Yes 1
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

tisb3, Thank you for your "top notch" review. We will share your compliments with our staff. We appreciate your patronage and hope to serve you again soon. Thanks again. More 

Arkansas
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First, the hotel is hard to find. The sign is practically hidden, and there's no sign on the service road telling you where to turn. It's at the end of a dead end street. The restaurant is not worth the money. Breakfast was bad. Housekeeping need to pick up a dust rag and dust. The room was dusty as well... More 

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Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

ARTraveler123, Thank you for your time share your comments. Please be assured, we do appreciate and respect all observations and will respond accordingly. We do apologize for the less that satisfactory visit and will immediately address your concerns. Our only goal is to offer a clean, safe and hospitable visit for all our guests and are sorry we did not... More 

Ridgewood, New Jersey
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 14, 2015

New hotel, with open air lobby and decent restaurant. Hotel room was good sized, had plenty of outlets, flat screen tv and was clean. Workout room was very small and only had three pieces of aerobic equipment.

Was this review helpful? Yes 1
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

parkerw2014, Thank you for your recent review. As a senior contributor, with numerous postings, we truly value your insight. We are grateful for your comments and it's good to hear you had a restful stay with us. We appreciate your comments on our fitness center and are considering an upgrade to this area. Thanks again and we hope to serve... More 

Deep South
Top Contributor
123 reviews 123 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 5, 2015

One of the nicest HI I've stayed in. Really nice staff and my king room was excellent. Only ate breakfast in the restaurant and it was very good. I'm of a certain senior age and I promise you they cook and serve the best bacon in the world. Period. HI Airport is convenient to I-65 but hidden back behind some... More 

Was this review helpful? Yes 1
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Tupelodan, Thank you sincerely for your great review. We agree, the bacon product we serve is excellent. It is from Hormel and is Maplewood smoked variety, thanks for the compliment. Thank you also for ranking us among the top Holiday Inns you have visited, which is so wonderful to hear as you represent a Trip Advisor "Top Contributor with over... More 

Kentucky
Top Contributor
52 reviews 52 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 3, 2015

We were there on Oscars night, and the ABC network was not available on our room TV. What was listed as ABC (54-1) was a channel that ran infomercials 24/7. Sleep quality: Beds were great. The room faced the parking lot, so there was far too much light in the room. No blackout curtains either. If you have to stay... More 

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Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

GolfMomin KY, Thank you for taking the time to review your recent stay with us. We truly appreciate your compliments for our comfortable beds and for Debbie at our front desk who tried to assist with the TV station problem. We sincerely apologize for the ABC connection problem. For many of us, we look forward to seeing the Oscars and... More 

Germantown, Maryland, United States
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

I stayed here on 2 different occasions within 2 weeks. On this second visit, we decided to try the onsite restaurant for breakfast. We were pleasantly surprised! Good quantities and a reasonable price. Most hotel restaurants I've tried, are less desirable. Great Room, just like the 1st visit, however the bathroom had the smell of being cleaned with a rotten... More 

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Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Lou_Wii, It's great to hear from you again and we are grateful for your compliments for our restaurant service and quality. I do apologize for the unpleasant smell you encountered. Our housekeeping practices have not changed and we will immediately look into this occurrence to prevent it from happening again. Thanks again and thank you for your patronage. More 

Alabama
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 23, 2015

My husband and I needed a night away. This was the only hotel that I could find that had a jacuzzi suite available. The hotel is relatively brand new. We had excellent service by the employees -- especially the girl at the front desk (Marcie - she's the sweetest ever!!). Our breakfast was delicious (it came with our room) and... More 

Was this review helpful? Yes 1
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

leigh49137, Thank you for your time and your recent review. Thank you for your compliments for Marcie at the desk, we agree, she is fantastic and a wonderful staff member. Thanks for noticing. We also appreciate your kind words for our service staff and wonderful breakfast. Your room tip is well done, hopefully others will notice. Thanks again and please... More 

1 review
4 of 5 stars Reviewed February 14, 2015

Hotel and rooms are nice, clean and comfortable. Spent one night with friends from Europe. Spend a well desirved nights rest. Went for breakfast in the lobby. After 15min no service. 30 min later still no coffee. Food was good but service is non extiting

Was this review helpful? Yes
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

quintink2015, Thank you for your recent review and compliments for our clean and comfortable hotel. It's great to know you had a well deserved night's rest, thank you. We do apologize for the slow, inattentive service and will address immediately. Safe travels and please visit again. More 

Brentwood, United States
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 13, 2015

Nothing to rave about. Nothing to complain about. Comfy bed. Clean room. Decent location. In hotel restaurant was good, service was prompt and polite. Parking was plentiful and close to entry points. Easy access to the airport. I'd stay again if the opportunity arose.

Was this review helpful? Yes 3
Laird S, General Manager at Holiday Inn Mobile Airport, responded to this review

Kelly F, Thank you for your review and we appreciate your time as a "Senior Reviewer" with numerous contributions. We are grateful for your kind words for our comfy bed, clean rooms, and polite, prompt service in our restaurant. Thank you also for your future commitment to stay with us again. More 

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