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All 65 Mobile hotels

Candlewood Suites / Downtown Mobile

2.0 of 5 Hotel   |   121 North Royal Street, Mobile, AL 36602
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Candlewood Suites / Downtown Mobile
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89%
Ranked #9 of 65 hotels in Mobile
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jacdbs01
  • Overview
  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    75
    18
    7
    2
    2
See reviews for
29
19
5
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had some business in downtown and chose this hotel based on the location. The staff was extremely friendly and had us checked in quickly. That evening, Chad (at the front desk) was very helpful and just awesome, when dealing with our requests. Our rooms were clean. The beds were very comfortable. We will be back!

Was this review helpful? Yes
New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ms. Yolonda at the front desk was absolutely amazing!! She made my whole family feel right at home! She even found my $500 cell phone in the couch in the lobby and returned it to me!! The hotel was super clean and neat. The pool was awesome and the poolside outdoor TV was amazing. I will refer everyone i know!... More

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in Mobile! Friendly staff and very clean. Access to all the good downtown stuff as well as the culture. Lovely area to walk in especially on the weekends. Many restaurants and bars close by. Fitness center and small pool. Worth it!

Was this review helpful? Yes
Gulf Shores, Alabama
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Night life was awesome... enjoyed every moment of my stay hopefully I can come back soon. Many attractions for the entire family, and great food for your liking. Please don't forget the downtown night life and wear your walking shoes.

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear 88Ping, Thank you for your review! I am pleased to hear you enjoyed your recent stay with us. Wearing your walking shoes is a great tip for review readers! We are located a mere three blocks from Dauphin St. aka Mobile's "Entertainment District" where you can find loads of bars and restaurants. Then keep walking to discover art galleries,... More

Festus, Missouri
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

We left early for our Gulf Shores vacation. We decided to stop in Mobile for the night. There was only one room left, thank goodness. The front desk staff was wonderful. The pool was small but very nice. There was a great sitting areas outside.

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear TraceyMarkKayKy, Thank you so much for taking the time to write us a review! We are happy we were able to accommodate you and your family during your summer vacation. Thank you so much for the kind comments/pictures and we would love to have you back anytime you are in the area! Sincerely, Lindsay, Guest Services Champion More

Decorah, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

We stayed here for 4 nights. When we checked in the lady behind the desk asked if we needed a crib for our grandson. I asked if we coud also have a roll away. We had both in our room before we were even unpacked! The staff at the desk were so friendly and even enquired about our trip. The... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Hurry72, Thanks so much for the review! Your generous comments will be forwarded to our management and staff as thanks for a job well done! We always enjoy hearing when our staff goes above and beyond for our guests. Your comments about our smoking area will also be sent to management for further review. We hope to get the... More

Huntingdon, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2014

Stayed for one night with my family. Awesome pool, pergola with comfy furniture, outside flat screen with fireplace! Clean rooms and soft beds! Would definitely stay here again! Staff was helpful and friendly. If you're in Mobile ... stay here!

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear ChristyNevel, Thank you for your review! We would love to have you back to enjoy our hotel & pool again next summer! Until then, safe travels and thank you so much for the kind review. Sincerely, Lindsay, Guest Services Champion More

Newport News, Virginia, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

I was on business and treated well by staff on arrival. The hotel is directly across from the federal courthouse where I needed to be. It is convenient as well to the cool, hipster restaurants and bars on Dauphin Street. Mistakenly I was assigned a room already filled but they were quick to remedy that problem. The room was huge... More

Was this review helpful? Yes 1
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed May 30, 2014

We stayed here on our way to Florida. We got in about 9 at night, and Chad at the front desk was extremely helpful. He gave us a great pizza suggestion and told my husband how to get there. He also made sure the crib that we had requested was in our room. Great customer service!!! The room and the... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Elizabeth S, Thank you so much for your review. We are delighted to hear you enjoyed your recent stay with us! Your kind comments will be forwarded to Chad as a thank you for a job well done. The Candlewood brand strives to put customer service first and we are so glad that shows through our great team members,... More

Phenix City, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014 via mobile

We are currently staying at the Candlewood Suites for the weekend, Chad at the front desk has been VERY helpful and friendly, very nice staff overall! The Only complaint we have is that we don't have an HDMI cord in our room so our DVD player doesn't have sound. Other than that we are very pleased with our stay and... More

Was this review helpful? Yes 1
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear AllyRenea, Thank you for your review! We are so pleased to hear you enjoyed your recent stay with us. Your kind comments will be forwarded to Chad & the staff! I'd like to apologize for any sound/picture issues you may have incurred with the DVD player. At the front desk we do have HDMI cables available for guest use... More

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Additional Information about Candlewood Suites / Downtown Mobile

Address: 121 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites / Downtown Mobile 2*
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Mobile #10 Romantic Hotel in Mobile #16 Business Hotel in Mobile
Hotel Class
Official Description (provided by the hotel)
Welcome to the Candlewood Suites Hotel Mobile Downtown. This hotels's accommodations are strategically situated in the heart of Mobile's historic district, within walking distance of historic sites, local entertainment venues and prominent area businesses. This top-notch location paired with amenities that grant the freedom to come and go ensure a terrific travel experience. Business in Mobile, AL is always a pleasure thanks to the hotel's proximity to US Army Corp of Engineers, FBI Federal Building, Homeland Security, Austal USA, Alabama State Docks,and Kimberly Clark. With free wired and WIFI access and a 24-hour Business Center, guests can also work productively.Here, patrons have free parking, 24-hour access to free laundry facilities, the Candlewood Cupboard and a Fitness Center. There's also an outdoor pool complete with cabanas and gazebo area equipped with grills and a TV for barbecuing your favorite foods and watching the game. Next time you're looking for that unique hotel stay in Mobile, AL, "Consider Us Home!" ... more   less 
Number of rooms
81

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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