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Candlewood Suites / Downtown Mobile

#7 of 64 Hotels in Mobile
Certificate of Excellence
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121 North Royal Street, Mobile, AL 36602
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Candlewood Suites / Downtown Mobile
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Candlewood Suites / Downtown Mobile
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122 reviews from our community

Traveler rating
    86
    25
    7
    2
    2
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33
23
6
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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1 review
5 of 5 stars Reviewed yesterday NEW

My husband was in Mobile for business this past week. We travel quite a bit. What I loved about our stay was the friendliness of the staff. We were sincerely greeted and asked about our stay whenever we ran into someone. The laundry room is located in the gym, so you can exercise while you wash and dry :) The... More 

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Allen, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here on a trip to Florida and were pleasantly surprised. The location was great, right in the downtown French Quarter of Mobile. Parking was very convenient and the hotel staff was courteous. The most important aspect of a hotel is a comfortable nights sleep. From the bed, to the sheets, to the quiet nature, this hotel had it... More 

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The Villages, Florida
Top Contributor
370 reviews 370 reviews
34 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was here for one night. It's located in the downtown area which was completely dead when I arrived about 10 PM. Of course, I considered that good since I was heading in to go to sleep. The check in was very swift; excellent service both on check in and check out. The room was excellent - obviously designed for... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Scott8147, Thank you so much for your review. Thank you for your review! I am pleased to see that you enjoyed your stay and were able to relax in one of our suites. We hope we get the chance to serve you again in the near future! Sincerely, Lindsay, Guest Services Champion More 

Bielefeld, Germany
Contributor
15 reviews 15 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a one-night stay (booked with IHG points) on our way from Florida to New Orleans, and were overwhelmed with the quality of the hotel accommodations (beautiful, clean and comfortable Kingsize Room), and even more so with the wonderful friendly and helpful staff. The hotel is located right in the middle of downtown Mobile and provided a perfect stopover... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear TenerifeSharon, Wow! Thank you for your glowing review and for being an IHG rewards member with us. We truly appreciate you as our guests and are so thankful that our southern hospitality shows! Your kind comments will be forwarded to the staff to let them know of the amazing impact they had on your stay. If you are ever... More 

Senior Contributor
42 reviews 42 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My kids and I recently stayed here for an event at the conference center, and I am about to book it again for next year. The location is perfect, being within walking distance of everything you might want to do downtown. The staff was also extremely friendly and helpful. Our only complaint was the elevator. It was very 'jumpy' and... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear GarryOwenBrain, Thank you for taking the time to write a review of our hotel. We are happy to hear that you thoroughly enjoyed your trip to Mobile with us and I hope your event was a success! Thank you also for alerting us to any elevator issues you encountered. Management will look into this as soon as possible. Thank... More 

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stopped in Mobile unplanned on the way to Nola. This hotel way exceeded my expectations. I booked on our way there and the price compared to the other places was the only reasonable one. I was nervous but when we got there it was clean, the staff was friendly and the beds clean n comfy. The facilities have everything that... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear blackluna27, Thank you for your review. I am delighted to hear you enjoyed your recent stay with us and felt that we were able to provide great value & quality for the price you paid! We appreciate your visit and we hope if you are in the area you will choose to stay at Candlewood again Thanks again, Lindsay,... More 

Birmingham
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

My daughter had a Cheer - competition this past weekend at the civic center in Mobile, AL. So being that Candlewood is my favorite hotel and I am an IHG rewards card member it was no question where I would stay. This hotel is right down the street and around the corner from the Convention Center, easy to get to... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Tamya H, Thank you so much for giving our hotel another glowing review! We truly appreciate you and your family as an IHG reward member & a repeat guest of our hotel. As always, we look forward to seeing you on your next visit to Mobile and thank you again Sincerely, Lindsay, Guest Services Champion More 

Marietta, Georgia
Top Contributor
121 reviews 121 reviews
35 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed March 19, 2015

This place really has all you need for a comfortable stay. The kitchenette and separate seating area from the bedroom is nice, more homey feeling. They have movies and items for you to borrow, as well as free laundry. Parking is easy right by the hotel. (Although it does fill up, but they have overflow). There is an outdoor pool.... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear CobbCoGa, Thank you so much for your kind review! We are delighted to hear that we have become your go-to hotel in Mobile because of the service we deliver. We truly appreciate you & your family as guests and hope we can continue to live up to your high standards! Again, thank you so much and we hope to... More 

Ann Arbor, Michigan, United States
Top Contributor
122 reviews 122 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 27, 2015

We sought this property for a one-night stay based on recent stays at CS. It's only a few miles off the I-10 highway, located downtown. Although the GPS will direct you to the street address (building front), parking is available in the rear adjacent to the building. There are restaurants located a few blocks away; staff offers that this is... More 

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear hearingsaver, Thank you so much for your review of our hotel! We appreciate your rating and taking the time out of your day to comment on your recent stay. I sincerely apologize if you had any issues (no matter how small) while staying with us and I hope that we were able to resolve these to your satisfaction. We... More 

Hendersonville, North Carolina
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

My wife and I planned on a 2 day stay to visit Mobile. We expected to visit the Battleship Alabama and other sites. We didn't know that in Mobile Mardi Gras activities start two weeks before Fat Tuesday. There were parades both evenings we stayed there and it was a short walk to the route. The parades were a hoot... More 

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear tmendelo, Thank you for your helpful review! We are glad you were able to enjoy your stay in beautiful Downtown Mobile and participate in some of the Mardi Gras festivities! Thank you again and we hope to see you again if you are ever in the area. Sincerely, Lindsay, Guest Services Champion More 

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