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All 65 Mobile hotels

Candlewood Suites / Downtown Mobile

2.0 of 5 Hotel   |   121 North Royal Street, Mobile, AL 36602
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89%
Ranked #11 of 65 hotels in Mobile
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
88Ping Gulf Shores, Alabama
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  • Reviews (101)
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  • Room tips (18)
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101 people have reviewed this hotel

Traveler rating
    72
    18
    7
    2
    2
See reviews for
28
18
5
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Gulf Shores, Alabama
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Night life was awesome... enjoyed every moment of my stay hopefully I can come back soon. Many attractions for the entire family, and great food for your liking. Please don't forget the downtown night life and wear your walking shoes.

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Festus, Missouri
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We left early for our Gulf Shores vacation. We decided to stop in Mobile for the night. There was only one room left, thank goodness. The front desk staff was wonderful. The pool was small but very nice. There was a great sitting areas outside.

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Decorah, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights. When we checked in the lady behind the desk asked if we needed a crib for our grandson. I asked if we coud also have a roll away. We had both in our room before we were even unpacked! The staff at the desk were so friendly and even enquired about our trip. The... More

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Huntingdon, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2014

Stayed for one night with my family. Awesome pool, pergola with comfy furniture, outside flat screen with fireplace! Clean rooms and soft beds! Would definitely stay here again! Staff was helpful and friendly. If you're in Mobile ... stay here!

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Newport News, Virginia, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 20, 2014

I was on business and treated well by staff on arrival. The hotel is directly across from the federal courthouse where I needed to be. It is convenient as well to the cool, hipster restaurants and bars on Dauphin Street. Mistakenly I was assigned a room already filled but they were quick to remedy that problem. The room was huge... More

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Little Rock, Arkansas
1 review
5 of 5 stars Reviewed May 30, 2014

We stayed here on our way to Florida. We got in about 9 at night, and Chad at the front desk was extremely helpful. He gave us a great pizza suggestion and told my husband how to get there. He also made sure the crib that we had requested was in our room. Great customer service!!! The room and the... More

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Elizabeth S, Thank you so much for your review. We are delighted to hear you enjoyed your recent stay with us! Your kind comments will be forwarded to Chad as a thank you for a job well done. The Candlewood brand strives to put customer service first and we are so glad that shows through our great team members,... More

Phenix City, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014 via mobile

We are currently staying at the Candlewood Suites for the weekend, Chad at the front desk has been VERY helpful and friendly, very nice staff overall! The Only complaint we have is that we don't have an HDMI cord in our room so our DVD player doesn't have sound. Other than that we are very pleased with our stay and... More

Was this review helpful? Yes 1
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear AllyRenea, Thank you for your review! We are so pleased to hear you enjoyed your recent stay with us. Your kind comments will be forwarded to Chad & the staff! I'd like to apologize for any sound/picture issues you may have incurred with the DVD player. At the front desk we do have HDMI cables available for guest use... More

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2014

First let me start with a positive, the front desk personnel are great, however the service stops there. When you check in they will tell you that they do housekeeping service ever six days, if you need towels or linen in between come to the front desk and they will get that for you. I was told light housekeeping will... More

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear traveltomuch-3, Thank you for taking the time to write us a review! I'd like to begin by apologizing for the issues you encountered with our housekeeping program. As a Candlewood Suites, we do maintain the brand standard of housekeeping being done on a weekly, rather than on a daily basis. This was implemented to try and acheive a better... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed April 29, 2014

We stayed here from 04/24/14 to 04/28/14 and I didn't want to leave. The staff was extremely friendly, helpful, and always had a smile on their face along with a friendly greating. Rooms are spacious, comfortable and clean. The patio is fantastic and really made our stay that much more enjoyable. Considering this hotel is downtown, you would never know... More

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Amy A, Thank you for your review! We are delighted to hear you enjoyed your visit with us! Spring is a beautiful time in Mobile and we would love the opportunity to have you stay with us again soon. I do apologize for the AC issues during your stay. Maintenance will look into this issue, but I am glad... More

Brasilia, DF
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 29, 2014 via mobile

It is a big room, really. And with a small kitchen installed. It has a small cooktop, microwave, dishes etc, but no refrigerator. The bed is comfortable and big. But there is no cleaning during the staying, you have to do for yourself or wait the weekly cleaning. Great location, at downtown, very close to business center and government offices.... More

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Marcelo_Jorge, Thank you for reviewing our hotel! We hope you enjoyed your stay with us! I apologize for any issues with your kitchen and I will look further into the circumstances regarding your room having no fridge. All of our suites should be supplied with a cooktop, microwave, dishwasher, coffee maker, & refrigerator. At Candlewood we do have a... More

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Additional Information about Candlewood Suites / Downtown Mobile

Address: 121 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites / Downtown Mobile 2*
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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Hotel & grounds (6)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Mobile #11 Romantic Hotel in Mobile #15 Business Hotel in Mobile
Hotel Class
Official Description (provided by the hotel)
Welcome to the Candlewood Suites Hotel Mobile Downtown. This hotels's accommodations are strategically situated in the heart of Mobile's historic district, within walking distance of historic sites, local entertainment venues and prominent area businesses. This top-notch location paired with amenities that grant the freedom to come and go ensure a terrific travel experience. Business in Mobile, AL is always a pleasure thanks to the hotel's proximity to US Army Corp of Engineers, FBI Federal Building, Homeland Security, Austal USA, Alabama State Docks,and Kimberly Clark. With free wired and WIFI access and a 24-hour Business Center, guests can also work productively.Here, patrons have free parking, 24-hour access to free laundry facilities, the Candlewood Cupboard and a Fitness Center. There's also an outdoor pool complete with cabanas and gazebo area equipped with grills and a TV for barbecuing your favorite foods and watching the game. Next time you're looking for that unique hotel stay in Mobile, AL, "Consider Us Home!" ... more   less 
Number of rooms
81

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