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Candlewood Suites / Downtown Mobile

2.0 of 5 121 North Royal Street, Mobile, AL 36602
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Certificate of Excellence 2014
Candlewood Suites / Downtown Mobile
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Candlewood Suites / Downtown Mobile
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110 reviews from our community

Traveler rating
    78
    21
    7
    2
    2
See reviews for
29
20
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (110)
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    (27)
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    (30)
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    (18)
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    (35)
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Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night during our road trip, check in was very efficient, room had good amenities including a microwave, hob, kettle and fridge as the hotel appears to be for longer stays. There was welcome drinks and snacks for all people checking in -which was great to meet other guests. Free HBO and wifi as well and free parking... More

Was this review helpful? Yes 1
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Jane H, Thank you for your review! We are glad you were able to enjoy some of our amenities and our fabulous guest reception during your stay. We hope to see you again...until then, safe travels! Thanks again, Lindsay, Guest Services Champion More

Little Rock, Arkansas, United States
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front staff warmly welcomed me when I checked in and another staff sent me off courteously with a very nice smile when I checked out. All the staff that I talked to in-between were also very friendly and nice. I was very surprised at the spaciousness of the room. The queen size bed is very comfortable with 4 pillows.... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Kinko_12, Thank you so much for your thorough and kind review! We love reviews like this that help to highlight from a personal view our amenities and hotel. We at Candlewood are so delighted that you truly enjoyed your stay and if you are ever in the area again we would love the chance to serve you once more!... More

Clinton, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Definitely will be back. I was there for a week on business. It was like a home away from home. The staff was wonderful and very helpful. Traveling by myself I felt very safe. The hotel was clean both inside and out. The list could go on and on. I would recommend this hotel to anyone traveling to downtown Mobile.

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Madelyn L, Thank you for your review! We strive to achieve a "home away from home" feel for our guests and I am so glad we were able to deliver that for you during your recent stay. Thank you again and we look forward to your return visit! Sincerely, Lindsay, Guest Services Champion More

Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms are very spacious and clean. They have a full size fridge, microwave, and mini stove, perfect for a long stay or even a short weekend. Our room was a king suite handicap, it had a sofa and a recliner, which was nice to relax in after a long day. The bed was nice and comfy, two slept comfortable... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear vraidemon, Wow! Thank you so much for your kind review! I am delighted to hear you enjoyed your recent stay with us. Although, we do have a smaller parking lot, we respect and understand most guests such as yourself do like to be closer to the building and we try to accommodate everyone when at all possible. We want... More

Murfreesboro, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2014

Great location. Everything was very clean and the staff was very friendly. We were only in town for two days but this would be a great place for a longer stay. You could really save some money by taking advantage of the stove top, microwave, and full fridge.

Was this review helpful? Yes 1
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Amy Z, Thank you for your review! We are delighted to hear you enjoyed your recent stay with us. As an extended stay hotel, we do try to let guests know about our amentities such as our full size fridge & stovetop,..so thank you for pointing those out! We sincerely hope to see you again soon and until then,... More

Gainesville, Florida
Top Contributor
65 reviews 65 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 14, 2014

This place was easy to find, in a nice location with lots of nearby restaurants and sights. You can look out your window and see where the slave markets used to be and have a nice view of the bay, too. It was pet friendly, and very nice and quiet. I was driving from TX to FL and I'd definitely... More

Was this review helpful? Yes 1
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear BrooksS, Thank you so much for your review! I am delighted to hear you enjoyed your recent stay with us and we were able to provide you with the exact room you were looking for. Although this trip was a short one.., we hope if you are ever in the area again you will choose to stay with us... More

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

We had some business in downtown and chose this hotel based on the location. The staff was extremely friendly and had us checked in quickly. That evening, Chad (at the front desk) was very helpful and just awesome, when dealing with our requests. Our rooms were clean. The beds were very comfortable. We will be back!

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Jacdbs01, Thank you for your review! We are so pleased to hear you had a pleasant stay with us and we hope if you have any more business in the downtown area that you look to us as your place to stay! I'm so glad to hear Chad was able to fulfill your requests and your kind comments will... More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Ms. Yolonda at the front desk was absolutely amazing!! She made my whole family feel right at home! She even found my $500 cell phone in the couch in the lobby and returned it to me!! The hotel was super clean and neat. The pool was awesome and the poolside outdoor TV was amazing. I will refer everyone i know!... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Amber W, Wow, thank you so much for your glowing review of our hotel! Your kind comments will be forwarded to Yolanda as a huge thank you for all the great service she does for the hotel & guests! We are so glad you enjoyed your stay with and we love the pictures!! Thanks again and we truly look... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great place to stay in Mobile! Friendly staff and very clean. Access to all the good downtown stuff as well as the culture. Lovely area to walk in especially on the weekends. Many restaurants and bars close by. Fitness center and small pool. Worth it!

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear wwmom2, Thank you for your review! I'm pleased to hear you enjoyed your stay and were able to utilize some of our great amenities! We hope you were able to fully explore downtown Mobile and we look forward to seeing you during any future travels to Mobile! Sincerely, Lindsay, Guest Services Champion More

Gulf Shores, Alabama
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 24, 2014

Night life was awesome... enjoyed every moment of my stay hopefully I can come back soon. Many attractions for the entire family, and great food for your liking. Please don't forget the downtown night life and wear your walking shoes.

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear 88Ping, Thank you for your review! I am pleased to hear you enjoyed your recent stay with us. Wearing your walking shoes is a great tip for review readers! We are located a mere three blocks from Dauphin St. aka Mobile's "Entertainment District" where you can find loads of bars and restaurants. Then keep walking to discover art galleries,... More

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Additional Information about Candlewood Suites / Downtown Mobile

Address: 121 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites / Downtown Mobile 2*
Number of rooms: 81
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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