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All 65 Mobile hotels

Candlewood Suites / Downtown Mobile

2.0 of 5 Hotel   |   121 North Royal Street, Mobile, AL 36602
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Candlewood Suites / Downtown Mobile
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89%
Ranked #9 of 65 Hotels in Mobile
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
BrooksS Gainesville, Florida
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105 reviews from our community

Traveler rating
    75
    19
    7
    2
    2
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29
19
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Gainesville, Florida
Top Contributor
60 reviews 60 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This place was easy to find, in a nice location with lots of nearby restaurants and sights. You can look out your window and see where the slave markets used to be and have a nice view of the bay, too. It was pet friendly, and very nice and quiet. I was driving from TX to FL and I'd definitely... More

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had some business in downtown and chose this hotel based on the location. The staff was extremely friendly and had us checked in quickly. That evening, Chad (at the front desk) was very helpful and just awesome, when dealing with our requests. Our rooms were clean. The beds were very comfortable. We will be back!

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Jacdbs01, Thank you for your review! We are so pleased to hear you had a pleasant stay with us and we hope if you have any more business in the downtown area that you look to us as your place to stay! I'm so glad to hear Chad was able to fulfill your requests and your kind comments will... More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Ms. Yolonda at the front desk was absolutely amazing!! She made my whole family feel right at home! She even found my $500 cell phone in the couch in the lobby and returned it to me!! The hotel was super clean and neat. The pool was awesome and the poolside outdoor TV was amazing. I will refer everyone i know!... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Amber W, Wow, thank you so much for your glowing review of our hotel! Your kind comments will be forwarded to Yolanda as a huge thank you for all the great service she does for the hotel & guests! We are so glad you enjoyed your stay with and we love the pictures!! Thanks again and we truly look... More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014

Great place to stay in Mobile! Friendly staff and very clean. Access to all the good downtown stuff as well as the culture. Lovely area to walk in especially on the weekends. Many restaurants and bars close by. Fitness center and small pool. Worth it!

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear wwmom2, Thank you for your review! I'm pleased to hear you enjoyed your stay and were able to utilize some of our great amenities! We hope you were able to fully explore downtown Mobile and we look forward to seeing you during any future travels to Mobile! Sincerely, Lindsay, Guest Services Champion More

Gulf Shores, Alabama
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 24, 2014

Night life was awesome... enjoyed every moment of my stay hopefully I can come back soon. Many attractions for the entire family, and great food for your liking. Please don't forget the downtown night life and wear your walking shoes.

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CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear 88Ping, Thank you for your review! I am pleased to hear you enjoyed your recent stay with us. Wearing your walking shoes is a great tip for review readers! We are located a mere three blocks from Dauphin St. aka Mobile's "Entertainment District" where you can find loads of bars and restaurants. Then keep walking to discover art galleries,... More

Festus, Missouri
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 18, 2014

We left early for our Gulf Shores vacation. We decided to stop in Mobile for the night. There was only one room left, thank goodness. The front desk staff was wonderful. The pool was small but very nice. There was a great sitting areas outside.

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear TraceyMarkKayKy, Thank you so much for taking the time to write us a review! We are happy we were able to accommodate you and your family during your summer vacation. Thank you so much for the kind comments/pictures and we would love to have you back anytime you are in the area! Sincerely, Lindsay, Guest Services Champion More

Decorah, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

We stayed here for 4 nights. When we checked in the lady behind the desk asked if we needed a crib for our grandson. I asked if we coud also have a roll away. We had both in our room before we were even unpacked! The staff at the desk were so friendly and even enquired about our trip. The... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Hurry72, Thanks so much for the review! Your generous comments will be forwarded to our management and staff as thanks for a job well done! We always enjoy hearing when our staff goes above and beyond for our guests. Your comments about our smoking area will also be sent to management for further review. We hope to get the... More

Huntingdon, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2014

Stayed for one night with my family. Awesome pool, pergola with comfy furniture, outside flat screen with fireplace! Clean rooms and soft beds! Would definitely stay here again! Staff was helpful and friendly. If you're in Mobile ... stay here!

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear ChristyNevel, Thank you for your review! We would love to have you back to enjoy our hotel & pool again next summer! Until then, safe travels and thank you so much for the kind review. Sincerely, Lindsay, Guest Services Champion More

Newport News, Virginia, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

I was on business and treated well by staff on arrival. The hotel is directly across from the federal courthouse where I needed to be. It is convenient as well to the cool, hipster restaurants and bars on Dauphin Street. Mistakenly I was assigned a room already filled but they were quick to remedy that problem. The room was huge... More

Was this review helpful? Yes 1
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed May 30, 2014

We stayed here on our way to Florida. We got in about 9 at night, and Chad at the front desk was extremely helpful. He gave us a great pizza suggestion and told my husband how to get there. He also made sure the crib that we had requested was in our room. Great customer service!!! The room and the... More

Was this review helpful? Yes
CandlewoodSuitesMobi, Guest Relations Manager at Candlewood Suites / Downtown Mobile, responded to this review

Dear Elizabeth S, Thank you so much for your review. We are delighted to hear you enjoyed your recent stay with us! Your kind comments will be forwarded to Chad as a thank you for a job well done. The Candlewood brand strives to put customer service first and we are so glad that shows through our great team members,... More

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Additional Information about Candlewood Suites / Downtown Mobile

Address: 121 North Royal Street, Mobile, AL 36602
Phone Number:
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites / Downtown Mobile 2*
Number of rooms: 81
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Also Known As:
Candlewood Suites / Downtown Mobile Hotel Mobile

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