We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emerald Palms Hotel and Conference Center

3132 Government Blvd, I-65 Exit 1, Mobile, AL 36606
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Emerald Palms Hotel and Conference Center
Professional photos View all
Browse nearby
Emerald Palms Hotel and Conference Center
Write a Review

88 reviews from our community

Traveler rating
    11
    27
    7
    4
    39
See reviews for
16
24
14
28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (22)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (7)
All months
Contributor
19 reviews 19 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 1, 2011

This is the most disgusting place I have been in EVER! Filthy, filthy, FILTHY!! 1st room we got, bed was messed up--clearly slept in, trash in cans, lint & paper bits on carpet, used soap next to sink, room was stinky, dirty marks all over walls, cigarette burns all over bedding. 2nd room had a beeping smoke detector, air conditioner... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed June 21, 2011 via mobile

the hotel is not bad and the staff is friendly positive and helpful...and it's located in a decent location in mobile

Was this review helpful? Yes
mobile
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2011

I stayed at the Emerald Palms Hotel and Conference Center last Sunday night and it was excellent. The staff was extremely helpful and the breakfast was delicious.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed June 12, 2011 via mobile

The receptionist Tanya was very friendly and helpful with any question I had

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 12, 2011 via mobile

The room was so cheap I was expecting a lot worse than what I got. Good value.

Was this review helpful? Yes
Evansville IN
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2011

Yikes is a pleasent way of saying that this was the worst hotel/motel that I have ever encountered. Our room was filthy, bugs galore, no towels, mold on the ceiling and holes in the sheets. We had been driving for ten hour and it was very late or we would not have even stayed. Nevertheless, we stayed four hours, caught... More

Was this review helpful? Yes
Juneau, Alaska
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 13, 2011

This place is run down in the worst way. There was a "security guard" in the lobby that looked like a gang banger and he was just hangin out on the lobby internet. There were drunks and what appeared to be prosititutes coming back and fourth from the in-house bar. Thug looking characters hangin' on the counter begging for more... More

Was this review helpful? Yes 2
Mobile, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 26, 2011

The place has roachs every where, the cleaning staff does notting but pick up the garbage and take the dirty towels. Never do they leave clean towels. People run up and down the halls at 3:oo am and slam the doors. One night I was robbed at gun point just for my lighter. The security is there just for the... More

Was this review helpful? Yes 1
Norfolk, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2011

Upon arrival, pulled into a very active parking lot. Decided to check in before bringing the kids in. Like other reviews i've seen here, the lobby was smoky, stinky and the check in line was long and slow. A security guard was posted by the counter but that didn't make us feel secure. He was obviously there to protect the... More

Was this review helpful? Yes 1
New York City, New York
1 review
3 of 5 stars Reviewed November 1, 2010

I checked in the hotel for three days. However, I seldom stay at the hotel for I was out downtown doing business and that was what I was doing in Mobile. There were no traces of cleaning during the first day of stay. I called the housekeeping and they said there was a mistake in housekeeping and they would clean... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Emerald Palms Hotel and Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Emerald Palms Hotel and Conference Center

Address: 3132 Government Blvd, I-65 Exit 1, Mobile, AL 36606
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Emerald Palms Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emerald Palms Hotel Mobile

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (4)
Viewed
Dining (8)
Viewed
Pool/beach area (3)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay