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Wingate by Wyndham West I-10

#15 of 65 Hotels in Mobile
Certificate of Excellence
2.5 of 5
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5190 Motel Court, Mobile, AL 36619 (Formerly Bellingrath Garden Inn)
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1 room 1 guest
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Wingate by Wyndham West I-10
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545 Reviews from our TripAdvisor Community

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Traveler rating
    264
    156
    75
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237
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ringgold, Georgia
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in early August 2015 and they were converting to a Holiday Inn Express. Room furnishings were all new and breakfast was standard, but good. Little details were off like the pool had lots of leaves in it over all 3 days of our stay, the floors outside the elevators and fitness center needed mopping, and so on. This... More 

Was this review helpful? Yes 1
HIE-Mobile, General Manager at Wingate by Wyndham West I-10, responded to this review

Thank you for choosing to stay with us during a complicated time. Thank you also for your feedback. We understand and apologize for the inconvenience caused by the construction. It was a difficult process during a busy time of the year for our property. Hopefully, our guest inconvenience was minimal, as we did try to provide our guests with the... More 

Cedar Hill, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The visit was good, however, we did not have a shower curtain. The front desk was great with trying to find a solution for the issue. It was not resolved. We stayed in the room because we were already settled. The front desk tried to move us to another room.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
HIE-Mobile, Manager at Wingate by Wyndham West I-10, responded to this review

Your effort and time in sharing your comments surrounding your experiences with Holiday Inn Express & Suites is most appreciated and something we take very seriously. Please accept my sincere apologies for any aggravation or inconvenience you may have experienced during your visits. We are constantly monitoring the performance of our hotel against high service and quality standards. In our... More 

Lorena, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked 2 weeks in advance based on good reviews & the prices. Reading new reviews closer to our trip date were found that this hotel was being converted to a Holiday Inn Express with construction going on. We called & were assured inside construction would be finished by our arrival, which it was. We checked in Friday at 4:00... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Laredo, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean hotel, magnificent beds and newly rooms, feels luxury at no additional cost. Service is good, only gym got a little outdated machines, they work but does not look like the rest of hotel. double Queen beds, Tip: a little noise from I-10, check to get a room at the other side.

Was this review helpful? Yes 1
Kingwood, Texas, United States
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have stayed here many times because we like it so much. The price is very economical and the hotel is clean and fairly new. The breakfast is great with eggs bacon biscuits grits pancakes pastries and more. The name will change next week to Holiday Inn Express.

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Franklinton, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2015

The overall stay was fine. The bed was my only problem. It was well worn with dips on both sides. The room itself was clean and comfortable. The complimentary breakfast was decent. Since it's only minutes away from several attractions, I would definitely stay there again.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
Lake Wales, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 28, 2015

Very nice hotel, but the fire alarm went off at 3:15 AM. We could not go back to sleep, so the left at ~4:00 AM.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Wingate by Wyndham West I-10, responded to this review

Dear clarar975, Thank you for posting a review for our hotel. We would like to apologize for the inconvenience you experienced with the fire alarm during your stay with us. Rest assured, your comments will be shared with our management team to properly address your concern. Again we appreciate the feedback and sorry for the inconvenience. Regards, Mike F. Case... More 

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