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Hampton Inn & Suites Mobile/Downtown

#1 of 65 Hotels in Mobile
Certificate of Excellence
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62 South Royal Street, Mobile, AL 36602
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Hampton Inn & Suites Mobile/Downtown
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Hampton Inn & Suites Mobile/Downtown
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490 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Theodore, United States
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed at the Hampton Inn in Historic Downtown Mobile on July 25. We live in the area and wanted a night away from home just to relax. The hotel staff was very friendly and the hotel was very, very nice. Room was very clean and new. Our room was on 5th floor and was very quiet.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tuscaloosa, United States
5 of 5 stars Reviewed 3 days ago NEW

This hotel provided fresh and clean rooms, great staff service, and convenience to the downtown area of Mobile. The access to the Mobile Convention Center and the Renaissance Hotel and Conference Center - without the hectic pace of those "frontline" facilities - make it quiet while still being at the center of convention activity. I will definitely stay there again... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Thank you for staying with us! I am glad to hear that your accommodations with us were to your liking and that you were able to easily attend your convention! Thank you again for taking the time to review our hotel. More 

Springdale, Arkansas
5 of 5 stars Reviewed 4 days ago NEW

The hotel was all around great! It was very clean, had helpful staff, and the breakfast was more than sufficient. The only possible downfall would be the pool. Don't expect much from it. The beds are comfortable and there are many pillows to choose from. The rooms are also big enough for large family.

Was this review helpful? Yes
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Thank you for choosing our Hampton Inn & Suites for your recent stay in Mobile! I am so glad to hear that you enjoyed your stay with us, and I hope that you'll return if you're ever in the area! More 

gulf shores, al, United States
1 review
2 of 5 stars Reviewed 1 week ago

Staff very friendly, helpful. Elevators ridiculously slow. Stairwell outside building requiring key to get back in. Room (suite) very basic, bath facilities basic, small, low end fixtures. Sitting area in suite basic, dated, difficult to see TV from the one sofa. Overall Days Inn accommodations for Renaissance pricing

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Sean, thank you for taking the time to review your stay with us! I sincerely apologize that you did not enjoy your accommodations here, and I invite you to call us at 251-436-8787 if you would like to speak with a manager on duty. We will actually be fully renovating our hotel this fall, and I hope that you'll come... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I often travel to Mobile for work. I stay at the Hampton on a regular basis. Very disappointing stay this time. Normally great hotel and great room stay. This time the pillows were terrible, all feather but every single one flattened into hard pancakes no matter what we did to them. Flyer left in room advised there was no internet... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Thank you for taking the time to let us know about your stay with us! I am so sorry to hear that your stay with us was less than satisfactory, and I hope that you will give us the opportunity to make it up to you! At your convenience, please contact our Customer Service Manager, Robert Fields, at 251-436-8787 to... More 

Atlanta, GA
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I spent one night after checking out Spring Hill College. I chose this hotel because of its great reviews and location. It is well appointed and perfect to walk around Mobile and see the sights. I made a couple calls to the hotel and the front desk staff was super helpful and professional, this carried over to... More 

Was this review helpful? Yes 1
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Gracie, thank you for choosing our Hampton Inn & Suites! I am glad to hear that you enjoyed your stay with us, and I hope that your visit to Spring Hill College went just as well. Thank you again for taking the time to give us your feedback! More 

Mobile, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My stay at the Hampton Inn has absolutely been fabulous. Upon arriving in my room i could not find my wallet. I retraced my steps and ended up at the front desk. At this point I was in a full out panic. I explained to the front desk I had lost my wallet. The front desk staff tyishia and Ruth... More 

Was this review helpful? Yes 1
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Thank you for taking the time to review your stay with us. I am so glad to hear that our hotel staff was able to assist you in searching for your missing wallet, and I hope that you were able to locate it! More 

Cedar Key, Florida
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

3 G's: 1. Great staff - everyone we came into contact with was friendly, cheerful & went out of their way to be helpful. 2. Great room - our room was very well appointed & spotlessly clean. We had a room with a balcony & it was very nice. 3. Great location - you can walk to the info/welcome center... More 

Was this review helpful? Yes
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Paula, thank you so much for taking the time to review your stay with us! Might I say, I love your review style! We appreciate earning a "3 G" review from you, and hope that you will return to our hotel again in the future. More 

livingston, tx
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed in various hotels in the price spectrum; from very low budget to very high dollar. I've stayed in hotels that were triple the price of this hotel (not very often) and this hotel is, by far, the best hotel in which I've ever stayed! The staff were friendly and professional, the hotel is beautiful and accommodating, the rooms... More 

Was this review helpful? Yes
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Thank you so much for your kind words regarding our hotel and its staff! It was a pleasure having you here, and we hope to see you again in the future. We love hearing back from all of our guests, but it is especially heartwarming to hear that the efforts of our staff are appreciated by our guests! More 

Memphis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited Battleship Alabama in Mobile. Naval Aviation Museum in Pensacola and Pensacola Beaches. I found that this hotel was easy to get to off the Interstate and was convenient to all attractions we went to. When time to leave we found it was extremely easy and quick to head home via the Interstate (no traffic delays).

Review collected in partnership with Hampton

Was this review helpful? Yes
Kelsey S, Sales Manager at Hampton Inn & Suites Mobile/Downtown, responded to this review

Dale, thank you so much for choosing our Hampton Inn & Suites during your recent stay in the Mobile area. I hope that you enjoyed your time here and that you were able to enjoy all of Mobile's wonderful attractions! More 

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