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Renaissance Mobile Riverview Plaza Hotel

3.5 of 5 64 South Water Street, Mobile, AL 36602
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Certificate of Excellence 2014
Renaissance Mobile Riverview Plaza Hotel
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Renaissance Mobile Riverview Plaza Hotel
Renaissance Mobile Riverview Plaza Hotel
Renaissance Mobile Riverview Plaza Hotel
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264 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montgomery, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of five stayed here from 12/29/2014 to 1/1/2015. Oh Lawd, where do I begin?? From the time we pulled into the hotel until the day we checked out, we were treated like royalty. Everyone was so friendly and professional....even encountered a few of the comic staff :-). Upon check-in, I inquired if they had any club level rooms... More 

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Albany, Georgia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was very well located for our convention across the street at convention center. Has a sky-walk for access. Nice restaurants close by and a great view of the river traffic. Close to city parks that were relaxing.

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Mountain Home, Arkansas
Top Contributor
74 reviews 74 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I loved the great view of Mobile Bay and the surrounding area from the wall to wall, floor to ceiling window in our room on the 26th floor. Room was clean and beds very comfortable. Didn't stay in the room much because there are so many things to do in the Mobile area. Bathroom was small but the oversized, lighted... More 

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Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear old_traveler12345, Thank you for your comments. I am excited to hear that you enjoyed your three days with us. Please know that your feedback is currently being looked into and your comments have been shared with the appropriate individuals. I hope to have you back as our guest should your future travels bring you back to the Mobile area. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have spent about 30 nights in the past year at this hotel. Having stayed at several others as well, this is always my first choice. It is the friendly, professional, and curtious staff which separates the Riverview from other top rated hotels in Mobile. It will continue to be my first choice as a Marriott member.

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Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Stoliman1, Thank you for your continued loyalty to the Renaissance Mobile Riverview Plaza Hotel. It is great to hear that the service provided by our ambassadors continues to bring you back to our property. Your patronage is greatly appreciated. Please feel free to reach out to me directly if I can ever be of assistance to you. Have a... More 

Alabama
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 21, 2014

We stayed in adjoining rooms here when our daughter attended a gym meet. The view of Mobile bay is unbeatable. You can watch ships pass by, endless trains go through the convention center across the street. Speaking of which there is a convenient walkway to the convention center from the hotel, making it easy for travelers like us to attend... More 

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Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear DJMDx2, Thank you for taking time out of your schedule to review your recent stay. I am delighted to hear that our hotel's ammenities met your needs while a guest of ours. The location of our property is in a prime location in downtown Mobile, especially for those guests who are attending a function/convention at the Arthur R. Outlaw... More 

Meridian, Mississippi
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

My wife and I had a wonderful 2 night stay at this Renaissance over-looking Mobile Bay. The hotel staff were friendly,helpful and courteous. The hotel is within walking distance of several restaurants and the Explorium complex. I would highly recommend staying at this hotel.

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Robert D., Thank you for sharing your comments with the TripAdvisor community. We are excited to hear that you enjoyed your stay and that you found our ambassadors to be friendly and helpful. The team hopes to have you back as our guest in the very near future. More 

1 review
2 of 5 stars Reviewed December 13, 2014

The servers were not in sync. We had a reservation with a large party and we were the only people in the restaurant. Half of the group received their appetizers and the other half got their appetizers about 30 minutes later after having to ask about them. After receiving the entrees 2 of our group had to wait an extra... More 

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Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Amanda B., Thank you for providing feedback on your recent visit to our restuarant. I want to personally apologize for the overall experience you and your guests had. Our goal is to exceed each of our guests expectations and unfortunately we fell short with you and your party. Your feedback is very important to us. It is already being... More 

Ephrata, Pennsylvania, United States
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

This hotel provided a top notch stay in downtown Mobile. Within walking distance of most of all downtown and the conference center, the Renaissance Mobile Riverview Plaza Hotel provided a very comfortable place to rest my head, work out, watch some football, get some beverages. I would definitely travel to this hotel again.

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Wett, I am delighted to hear that you enjoyed your recent convention with us. The location of our property is a major benefit when conferences host their events across the street at the Convention Center. Please know that your feedback will be shared with our team. I hope we have the opportunity to service your conference again in the... More 

Prattville, Alabama
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 8, 2014

Overall, my daughters and I had a great stay here. The location is fantastic being on the water and adjacent to the Convention Center. The building itself is nice and well-maintained. Our room was great and the view was amazing as well. Parking is a bit of an issue. It's not convenient at all and is overpriced for the market.... More 

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Joey S, Thank you for providing us feedback on your recent visit. I am delighted to hear that overall you enjoyed your time with us. Please know that your feedback is important and will be shared with the appropriate individuals. Delivering a great stay is our number one priority. I hope we have a chance to serve you again... More 

Tallahassee, Florida
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 23, 2014

We were able to walk to most everything we wanted to do. Staff was friendly and hotel was very clean. Self-parking was easy and we had a card to swipe to exit and enter. Where else do you get a moon pIe on your pillow!

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Chris L, It was great to read your positive review on your recent visit. I am excited to hear that our service, product and location met or exceeded your expectations. I am also excited to hear that you enjoyed the mini moon pie you received during your guest room turndown. The moon pie is a Mobile staple and is... More 

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Additional Information about Renaissance Mobile Riverview Plaza Hotel

Address: 64 South Water Street, Mobile, AL 36602
Location: United States > Alabama > Mobile
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Mobile Riverview Plaza Hotel 3.5*
Number of rooms: 374
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Also Known As:
Renaissance Mobile
Hotel Style:
#8 Romantic Hotel in Mobile
#10 Family Hotel in Mobile
#11 Business Hotel in Mobile

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