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Renaissance Mobile Riverview Plaza Hotel

#11 of 64 Hotels in Mobile
Certificate of Excellence
3.5 of 5
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64 South Water Street, Mobile, AL 36602
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Renaissance Mobile Riverview Plaza Hotel
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Ranked #11 of 64 Hotels in Mobile
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
kiki_furieux
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302 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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All months
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Let's start with the location of the hotel: really good, close to the convention center and Dauphin st. If your room is in a high floor the view will be great. This being said the location is also one of its problem. It's also close to a rail road. When the train comes you surely notice: the siren of the... More 

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear kiki_furieux, Thank you for taking time to review your recent stay. Your feedback is very important to us and it will be shared with the appropriate individuals here at the hotel. I am sorry to hear that the train noise prevented you from having a good nights sleep. We have worked diligently with the appropriate individuals to have the... More 

Suwanee,GA
Level Contributor
102 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two nights in late April for an event held at the neighboring convention center. There is a covered walkway connecting the two sites. Rooms were comfortable and clean. Ample space, comfortable beds and linens, nice bathroom. We never ate in the hotel, but there are many places to eat close by. Great little independent coffee shop on... More 

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Atlanta, Georgia
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You basically cannot go wrong with a Marriott property, but I expected little in Mobile. This place was GREAT. The facilities were fine and had anything you need, but the staff was genuine, friendly and very willing to help with anything. I felt like EVERY staff member remembered my name and used it for 3 days. Incredible! The two Kellys... More 

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Madison, Alabama
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

What a great hotel! We traveled to Mobile as a long weekend family getaway with our kids and found this hotel to be a great place to springboard all of our activities in the area. It is an easy walk to downtown and the nearby downtown shops and restaurants. The views from the top floors are amazing and the rooftop... More 

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Good day Sunnysideupstart, Thank you for sharing your feedback with the TripAdvisor community. Your comments are much appreciated and will be shared with all of our hotel team members. We look forward to having you back as our guest in the very near future. Have a great weekend. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The service is wonderful and the hotel is very clean and updated. We love the location because we can walk to many different restaurants. We have stayed here twice and enjoyed it both times. There is a very nice lounge area.

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Tallahassee, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Wanted to try something different. This hotel is a winner in every category. Friendly staff, fine dining, well thought- out room size and decor... but most important to us - LOCATION! This hotel was in walking distance of great restaurants, art and history museums and lots of history. It was a perfect weekend get-away in the "Paris of the South".

Was this review helpful? Yes 2
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Good afternoon Barbara B., We appreciate you sharing your positive review with the TripAdvisor community. It was great to see that you found our property and location to be the perfect place for a weekend getaway. We hope to be able to service you again during your next weekend getaway. Thanks again for your time and comments. More 

New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Fabulous hotel. I wish I could have stayed longer. The view from the 24th floor was awesome. Also I left my earrings in the room after check out. I called the hotel and spoke with a nice man in loss prevention. He located my earrings and had them mailed to me! I just received them today:) When I go back... More 

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Dear Dangerus77, Thank you for taking time out of your schedule to review your recent visit. We are very fortunate and proud to have such great ambassadors work for us in our Loss Prevention Department and I am delighted to hear that we were able to return your lost earrings back to you. Please know that your feedback will be... More 

alabama
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 26, 2015

A wonderful place to stay for a weekend in Mobile. Front desk was helpful and attentive to our needs. Our room was clean and comfortable. The location is perfect for exploring restaurants and bars in revitalized downtown Mobile. I will definitely stay here again.

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Good day baustin5, Thank you for reviewing your recent stay with the TripAdvisor community. We are excited to hear about your positive experience here at the Renaissance Mobile Riverview Plaza Hotel. Please know that your feedback has already been shared with all of our hotel ambassadors. We look forward to having you back as our guest in the very near... More 

alabama
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 25, 2015

Even though there was a Mobicon convention during our stay, our floor was quiet and the staff was still able to be attentive to our needs. Room was clean and comfortable except for the little bed pillows. The towels were thick and plentiful.

Was this review helpful? Yes
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Good afternoon kerh22, Thank you for sharing your positive comments. We pride ourselves on delivering positive and memorable experiences to our hotel guests. Our team hopes to have the chance to serve you again in the very near future. Have a great weekend. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 25, 2015

First off please note this is the first negative review I have posted. On arrival the price was not what I was told via phone considerably more than told when making the reservation. The staff informed me that a service handles the reservation not the hotel staff. On asking for management I was told she would be in the following... More 

Was this review helpful? Yes 3
Philip K, Rooms Division Manager at Renaissance Mobile Riverview Plaza Hotel, responded to this review

Good afternoon tara W, Thank you for reviewing your recent visit with the TripAdvisor community. Let me be the first to apologize to you and your guests for your stay not meeting or exceeding your expectations. Over delivering to our guests is always our objective and unfortunately we have fallen short with you. Your feedback is very important to us... More 

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