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All 146 Melaka hotels

Holiday Inn Melaka

4.0 of 5 Resort   |   Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
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Ranked #7 of 146 Hotels in Melaka
A recent review
4 of 5 stars reviewed 1 week ago
WeeWeiYang Singapore, Singapore
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1,139 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Melaka
See the most recent reviews
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Holiday Inn Melaka provides a comfortable and relaxing stay which is not just affordable but also nearby to the city popular shopping centre like Mahkota Parade.Check in was smooth with professional english speaking front office agents. Rooms are big and clean with free high speed internet. Not to mentioned free newspaper provided to my room daily. Breakfast spread was of... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I check in with my family and we choose to have room near each other. We are lucky that we call and ask in advance so the hotel staff arrange for us. They also call and ask what time we will arrive. When we came to early but we get 2 rooms balance we get later. We all go out... More

Was this review helpful? Yes 2
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback. I am pleased to learn that you enjoyed your stay with us. Please rest assured that your kind words will be shared with my team and this will further motivates them and to continue providing excellent service to all our guests. Stay Relaxed and stay... More

Johor, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When I plan to travel to Melaka I did not know where to stay. My friends told me since I will be alone better to stay at Holiday Inn Melaka I at first wounder why but after I check in I know why... All the staff are friendly and helpful. Easy excess to mall and they have shuttle bus. I... More

Was this review helpful? Yes 2
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your feedback. I am most grateful to know that you had an enjoyable stay with us. Your kind words are very much appreciated. Please rest assured that your kind words will be shared with the entire team. We will continue to deliver our promise of Great Hotels Guest... More

China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hang out with my buddy and we had a good time. Love the pool and the ping pong table. Worth spending time at the pool. My girl friend like the SPA the Reception staff gave us good price. Breakfast was good also and the food is nice

Was this review helpful? Yes 2
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for staying with us. I am glad that you enjoyed your stay with us and it’s great to know that your girlfriend enjoyed our spa too. We appreciate your feedback which only fuels our passion to do more for our guest. Again, thank you for the feedback and we look forward to welcoming you back... More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff at the reception was very friendly and the welcome cookies and drinks was nice. One we enter the room the fragrance makes us feel extemely relaxing. Breakfast was good. Thank you to Mashita and Mahen for helping us.

Was this review helpful? Yes 2
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for your kind words about Holiday Inn Melaka! We truly appreciate your feedback and taking the time to share this with us. It is always rewarding to hear that our guests enjoyed their stay. I will personally convey your compliments to Masita and Mahen and I am sure they will be very happy... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Both my hubby and I preferred holidaying in villas and haven't really stayed in a 5star hotel for a long time..but H.I.M.has changed my mind... The excellent service from housekeeping is really beyond me,they actually take the bother to call 3times to enquire if i had gotten my request for an extra pillow. Whoever is on duty that day during... More

Was this review helpful? Yes 2
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for your review. I am glad that you enjoyed staying with us and thank you very much for your recommendation. Guest safety is our main priority and hence, we do not encourage guest to cross the busy road. Please accept my sincere apology that our concierge did not provide you enough information pertaining... More

Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I both found the hotel very good value for money, staff and amenities excellent, suite of very high standard, included breakfast worth taking in package as food variety and staff were both first class. We are previous hotel managers ourselves and as such we are perhaps more critical than most and also know those little things that... More

Was this review helpful? Yes 3
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Firstly, I would like to thank you for taking your time to write your review. I am very thankful for your excellent review and pleased to know that our services met up to your expectation. These are special moments for us and it makes our job worthwhile as we have been given an opportunity to make a... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here over 2 nights for a quick getaway. What struck us immediately from the moment we pulled into the car park are the excellent service and smiles that are in abundance - coming from the car park attendants, the concierge, the reception, the restaurant staff, everyone we met! It was definitely a warm welcome after a long drive!... More

Was this review helpful? Yes 3
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for your very kind words. I am glad to know that you had an excellent stay with us. Please rest assured that your excellent feedback will be shared among our team. We are grateful to you for believing in us and in our brands. Guests’ safety is our main priority and hence, we... More

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Reservations/Housekeeping and the battle for the crib: This was a family weekend getaway and we booked two rooms. When we made the bookings, we advised that we required a baby crib. We again reminded them at check-in, at which time we were told that housekeeping would shortly come to our room to provide the crib. We went out for several... More

Was this review helpful? Yes 2
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for your comments and feedback. I have read your comments and I am concerned about the unpleasant experience you encountered during your stay. For this please accept my sincere apologies. I personally am looking into this matter and rest assured that every effort is being made to correct the situation to avoid any such recurrences... More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stay in #910 from 12-14 Sep. Room - comfortable and clean. However, TV screen is slank. Neither the room attendant were aware thru out our stay. Breakfast - good variety spread. Roti could be crunchy. Service still need further improvement; not common to come over your table to clear the soiled dishes. Even they ask politely, they tend to forget... More

Was this review helpful? Yes 3
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear valued guest, It is with a heavy heart that I learnt of your recent experience at my hotel. I have personally looked into the issues and please rest assured that the service deficiencies experienced has been looked into and rest assured that with a positive approach we will review our processes to ensure no further recurrences. We regret that... More

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Hotel Summarization (Beta)

What travelers say

  • Shopping mall(19)
  • Infinity pool(11)
  • Very good(9)
  • Club lounge(8)
  • Jonker street(5)
  • Sea view(4)
  • Mahkota Parade(3)
  • Very clean(3)

Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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