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All 148 Melaka hotels

Holiday Inn Melaka

4.0 of 5 Resort   |   Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
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Ranked #7 of 148 Hotels in Melaka
A recent review
4 of 5 stars reviewed 2 days ago
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1,163 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My 5 star experience started prior to my stay. I contacted the GM to make special accommodations for my stay with my family of four. He responded promptly on what was possible. Staffs were well trained, friendly and empowered to make decisions. I received the recognition for being a Platinum IHG member. If you are looking for the standard of... More

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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Almost all the staff I encountered at this hotel were friendly and nice. However, I must mention Ms. Jaz at the Reception Desk, who was particularly helpful and nice; I felt that her welcome was genuine and she went out of her way to help, something that you rarely find at chain hotels. Another person deserving special mention was Ms.... More

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Canberra, Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in a room with an ocean view for 3 nights. Full view of the ocean but it wasn't the prettiest, since the coastline adjacent to the hotel looked like it was being dredged. The adjacent 'pier' has karaoke joints and bars. It was a bit yuck - not busy but with lots of bored people staring at us... More

Was this review helpful? Yes 1
Klang Bah Kut Teh
Top Contributor
55 reviews 55 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been to Malacca every years but this is my first time stayed in Holiday Inn.. Although the location is a little bit far from the famous attraction such as Jonker Street and Pahlawan Mall but it is still in the walking distance if you prefer to avoid the weekend traffic jams.. My check in was smooth, less than 5... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I visited Melaka recently for a convention and my company had booked me into the Holiday Inn. It was my first time at the Holiday Inn. My check in was smooth and I got my room as requested. The room was spacious and clean. I was given a room with the view of the city on a higher floor. As... More

Was this review helpful? Yes 1
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for your kind words. I will definitely share your feedback with the team. I look forward to your next visit and please do not hesitate to contact me directly, if I can be of any further assistance. Warm regards, Alvin J General Manager More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Have been travelling to Melaka often the past 10 yrs but last week was the first time at holiday inn. Ambience and service is just average . Room service took 1 hour and then they got our orders wrong . Certainly think the equatorial and casa del rio , in my opinion , better alternatives in that area

Was this review helpful? Yes 1
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for sharing your recent experience with us. Please accept my apologies for this isolated incident. I have addressed this matter with my Food and Beverage team and reviewed our Standard Operating Procedures for In Room Dining. . I hope that you will not allow this incident to mar your impression of our hotel... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Checked in for 2 nights .Very good location as less than 15 mins walk to jonker street using short cut under the bridge opposite the hotel . 2 huge malls across the street only which is good for shoppers . Spacious rooms with basic amenities such as toothbrush , shower cap , etc. As some other 5 stars hotel dont... More

Was this review helpful? Yes 1
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for your review. Please accept my apologies with regards to your room experience. Any feedback is important to me and I am keen to get some specific details with regards to your review. Hence, I would appreciate it very much if you would contact me directly at welcome@holidayinnmelaka.com. with regards to the concerns raised. Warm... More

Kuala Lumpur, Malaysia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

'Welcome Home' was the phrase I received when I returned to the hotel early this week. This is my second time to the hotel in the last two months. I was impressed that the hotel staff remembered me on arrival. I thought it was a nice touch. I was booked into the club floor this time as the deluxe room... More

Was this review helpful? Yes 4
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for your positive review! Service is paramount and regardless of how we feel on any given day, our service shouldn't change. We want to provide our guests with the constant level of service they've come to know and experience. We hope you have a great day and safe travels! We look forward to... More

Penang Island, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel on November 02nd. We were travelling from Penang and by the time we reached the hotel we were very tired. We were greeted at the basement carpark by the security guard who later assisted us with our luggages. What a humble gesture. At check in we were met with smiles which made... More

Was this review helpful? Yes 3
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for taking time to write your review. I am happy to hear that you had a great stay, and we were able to meet your expectations. I would also like to thank you for your kind words and that is the reflection of the hotel. It's with such feedback that further encourages us to strive... More

Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I checked in over the weekend at the Holiday Inn Melaka. Though the hotel was busy the bellmen was there to assist us with our luggage and other items from the trunk. The was a queue at the reception but we were attended to promptly. Welcome drinks plus cookies were handed out. A nice gesture after a long drive from... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Shopping mall(15)
  • Infinity pool(8)
  • Club lounge(8)
  • Very good(7)
  • Jonker street(5)
  • Sea view(4)
  • Very clean(3)
  • Mahkota Parade(3)

Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
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Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn

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