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Fenix Inn

Hotel website
156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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15% off room rate
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384 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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Malaysia
1 review
4 of 5 stars Reviewed 2 days ago NEW

I just stay for one night and overall is good. I travel with family consist of 4 adult and 2 kids. My Room F05 is located at first floor facing main road, so it is a bit noisy. There is no lift in this hotel, so please manage your luggage. There's only one shampoo provided from head to toe, if... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

1) I stayed at your hotel at unit D74 for one night on 20/6/15 and another time in 2014. During both stay , the part which held the shower head was dirty . There was dried residue of soap / grime on it , making it look unpleasant . In fact , a small bottle of shampoo was left in... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Rooms are clean and neat. Very Basic and affordable. No frills hotel. Walking distance to shopping malls, eateries and places of interest. Free valet parking. No parking chargers. Quick check in and check out. Friendly front desk. Only regret is no lifts access to all floors.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location , surrounded by Malls and walking distance to tourist attractions and Jonker Street. Cleaned Room , Friendly Staffs and Car parked by valet service. Better than expected and enjoy every minute even for one night.

Was this review helpful? Yes 1
Hong Kong, China
Top Contributor
298 reviews 298 reviews
176 hotel reviews
647 helpful votes 647 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It has everything I just need: (1) great price (2) strategic location in new developed zone of Melaka. A big mall is 5 mins walk away where I can spend a whole day and escape from the heat in the afternoon. There are other shopping arcades with supermarkets nearby. By walk, it takes 20 mins to the Church and Jonker... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have booked 2 standard rooms without windows for my recent stay. To us the standard room is of reasonable size and the bed is comfortable with the necessary amenities. Although the room condition may be average with minor water leakage problem (which was fixed after feedback to the reception staff), average TV reception and also not very stable wifi... More 

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear jaslpf1029, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka. We offer our profound apology for the unforeseen experience during your stay. Nonetheless, we are extremely delighted to hear that you had an enjoyable stay and find our staff friendly and polite. I am sure our team will find your positive... More 

Singapore, Singapore
Top Contributor
427 reviews 427 reviews
33 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is very good. We stayed in the two bedroom apartment and one double room. The apartment is much nicer than the small double room. The valet parking was not too efficient. Understaffed I guess. We had to wait for a long time for our car. Else everything is well and good.

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Mr Goh, Firstly, we would like to extend our sincere appreciation for coming back and choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka! We are delighted to hear that you enjoyed our apartment and your positive comment on the apartment is indeed very encouraging. Nonetheless, we apologise for the inconvenience caused due to... More 

Singapore, Singapore
Top Contributor
113 reviews 113 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed May 18, 2015

Stayed there for a stopover and found a live cockroach crawling on the carpet. Other than that, room look clean and tidy.Check in was fast and so was checkout. A little noisy as room was near to the road

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear WeeWeiYang, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve our services. Please accept our thousands apologies for your unpleasant experience with the cockroach and noise disturbance. Nevertheless, we are indeed delighted to learn that you... More 

Melaka, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 17, 2015

Convenient because of it's location. They required Rm50 advance deposit, you may retrieve it back on the day when you check out from the hotel. I stayed with 44 other friends for 4 days and 3 nights. My room is A01, twin bed. The room was clean, simple and basic furniture as well as air-conditioned. We were there on a... More 

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LiangZai, First and foremost, thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! As we are dedicated to provide you with the genuine personal service in your travel experience, we are happy to hear about your experience with us. Your commendation on our room facilities, valet parking, Wifi connection and location of... More 

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Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 12, 2015

Stayed on 31 March for 1 night @ SGD 45/night. Hotel with no lift and the highest floor is probably 2 or 3, cant remember. Rooms is quite small. No breakfast provided, but eatery available around the Vicinity. Big malls within walking distance. Wifi still manageable but kind of slow. Recommended for those looking for a place to sleep.

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Ap_cZ, Thank you for taking the time to post this review. We read with regret that part of our products and services didn’t meet up to your expectation. Nevertheless, we sincerely appreciate your feedback which is valuable to us in order to further improve. Once again, thank you very much and we look forward to welcome you in the... More 

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