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All 144 Melaka hotels

Fenix Inn

2.5 of 5 Hotel   |   156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Fenix Inn
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70%
Ranked #13 of 144 hotels in Melaka
A recent review
4 of 5 stars reviewed 3 weeks ago
KKVIEW Singapore
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  • Reviews (329)
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329 people have reviewed this hotel

Traveler rating
    46
    175
    91
    7
    10
See reviews for
90
65
27
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
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  • Thai first
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English first
Singapore
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location Conveniently situated nearby Hatten Square which is about 7 minutes walk from Mahkota Parade Shopping Centre. If you are taking public Panorama bus from Melaka Sentra like we did, need to alight here and walk. With its distinctive dark orange 2 storey building, it is easy to locate it. There are 2 different buildings for Fenix Inn. We chose... More

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear KKView, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your valuable time for the feedback which is extremely important for us to improve further We are delighted to hear that you enjoyed our location, services and facilities which contributed to your overall enjoyment of stay with us Our... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I went to Fenix about 2 months ago and it really satisfied all my needs in a budget hotel. The room and washroom are clean and well kept. The receptionist are attentive and helpful. The location is rather near to Kota A Famosa. All you need to do is just walk through the mall.

Was this review helpful? Yes 1
Operations M, Manager at Fenix Inn, responded to this review

Dear Cheyeong, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear that you enjoyed your stay with us and our team and I certainly look forward to welcome... More

1 review
3 of 5 stars Reviewed June 15, 2014

Excellent location. However, standards have dropped. The room was not clean. The dressing table had dirt all over it. The kettle had coffee stains and the rim was stained brown with goodness knows what. The bedsheet was torn. And the transport service touted on their website is forever not available. Service staff are polite and helpful.

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear PleeS, Firstly, please allow me to Thank You for choosing us as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your time for the feedback which is valuable to us in order to improve further Our sincere apologies for the shortcomings during your stay in which you have pointed out your experience especially in the... More

1 review
5 of 5 stars Reviewed June 13, 2014 via mobile

Excellent small hotel with excellent service and quality. The room was very clean and the staff was very helpful, polite and friendly.. the hotel's location also very strategic and surrounded by good restaurants. .

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear Valentinelvong, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear that you enjoyed our services, facilities and location of our property very much and enjoyed the various... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stay Period: 7 June to 9 June 2014 Party: 4 adults Room: Family Quad Share with Window - Room D87 (Fenix Express Wing) Room Rate: 1st night = RM250, 2nd night RM200 - not very cheap but then it was the super peak weekend because of a Marathon, and the Melaka Festival, and the School Holidays. Check in: We arrive... More

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear Orange3J, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services Please allow me to apologize for the inconvenience caused in which your room was not ready on your arrival due to the hotel... More

Singapore
Contributor
15 reviews 15 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 3, 2014

Would like to share with fellow travellers that this is my 4th time I've stayed at Fenix Inn. Having just checked out with my mum & daughter on Jun 2nd, 2014, I'm still impressed with the level of courteous services & attitude accorded by the reception and car park valet, Mr Aziz. With no lift access, I've requested for a... More

Was this review helpful? Yes 8
Operations M, Manager at Fenix Inn, responded to this review

Dear ChevySue, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear of your compliments to our team members - Mr Liang, Ms Jasmine & En Azizi for the... More

Singapore, Singapore
Contributor
19 reviews 19 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 27, 2014

We had stayed there for 2 nights in March. We had booked the room directly from the hotel's website with promotional rate. The hotel is 2 streets away from Hatten Hotel. We have stayed in the new wing and enjoying as everything are new :) Though it's facing the roadside, the noises from the moving traffic was not as bad... More

Was this review helpful? Yes 2
Operations M, Manager at Fenix Inn, responded to this review

Dear Sincerereview, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services Please allow me to sincerely apologize for the inconvenience caused in which you had some issues extending your room. Rest be assured we... More

Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2014

We booked a triple room with the price of rm125. Indeed it is very cheap with free valet parking. Additional car need to pay rm15 per day to obtain valet service which also consider quite reasonable. The room is super basic and clean thou we can tell that the room was aged. Shopping complex is just diagonally opposite the hotel.

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear backpack_lover, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear that you enjoyed our services, facilities and location of our hotel very much and enjoyed the various... More

Top Contributor
174 reviews 174 reviews
39 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed May 18, 2014

We had an enjoyable stay at Fenix Inn, as it has an excellent location to the places of interest and close the shopping complex at Dataran Pahlawan. Although the room was small & was set-up in a minimalistic way; it had everything we needed; it came with a comfortable bed, dressing table, well lighted up, had Wi-Fi and with very... More

Was this review helpful? Yes 1
Operations M, Manager at Fenix Inn, responded to this review

Dear Gerard R, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear that you experienced the warm service accorded to you by our team members and we are... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2014 via mobile

The location is very near to shopping mall like only 5 minutes walking over to it.The staffs are so friendly and I don't have to worry about the car park problem!!!Anyway , there was no slippers in the room for guest. Definitely will come again! Thanks!

Was this review helpful? Yes 1
Operations M, Manager at Fenix Inn, responded to this review

Dear Allyling, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services Certainly delightful to hear that you find our team members very friendly and helpful. We are constantly looking to improving our service levels... More

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fenix Inn 2.5*
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Also Known As:
Fenix Hotel Melaka

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style
#9 Best Value Hotel in Melaka
Hotel Class
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 
Number of rooms
82

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