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Fenix Inn

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156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Fenix Inn
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397 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
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English first
  • All months
    (397)
  • Mar-May only
    (83)
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    (119)
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    (96)
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    (99)
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Ipoh
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a standard single+double bed bedroom for 2 nights. Budget price but with hotel standard of nice and well facilitate room,friendly valet service (f.o.c), speedy wifi and well housekeeping. Very strategic location - beside starbucks, opposite a medium size shopping mall Dataran Pahlawan. I reserved 1 star because the air conditioner is quite noisy....i hope they will fix it.

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Karen Yap, Thank you so much for staying with us and your time in writing a fabulous review. You have given me great joy to share these compliments with the team members especially the valet parking and housekeeping. I am so happy to know our services and facilities live up to your expectations, except the air conditioner, which we... More 

Singapore, Singapore
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

Though no breakfast provided, nearby got good choices of food. Equipped with fridge, microwave oven, sofa set, one TV in queen sized bedroom, one at hall, 2nd room twin sized bed. Both room attached toilets. However, no lift so those carried heavy luggage, may need to get help from the staff who were helpful. Cosy apt.

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Contact91, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the wonderful feedback which is valuable for us. We are indeed very delighted to know that you enjoyed staying in our new 2 bedroom apartment and find our team members’ services good. Once again, thank... More 

Singapore, Singapore
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a fairly pleasant stay at the Fenix Inn - but many new hotel has mushroomed up around Melaka and one can have a bigger choice of these newer hotel for a little more money - I was recommended Fenix Inn by a friend who has been a hotelier in Malacca for years , I gave him three choices... More 

Was this review helpful? Yes 2
Penang Island, Malaysia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Their superior double room is located behind the main building. The car jockey service is good addition to the service they offer. The room I stayed in was spacious and clean but the proprietors could consider some items to enliven the walls. Bathroom is clean and water pressure decent. Brought some itchy bumps home as souvenirs. Bugs? I couldn't really... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Spratly00, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We are sorry about the noise you experienced and suspected bugs issue. We will certainly look into the issue and ensure that the cleanliness standard is lifted up. Nevertheless, we are delighted to learn that you had otherwise satisfied with our car... More 

Singapore, Singapore
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in different room category since it was peak season. The first night was in the small room with no window which make me quite claustrophobic. The second night was better. We're moved to 2-bedroom Suite which has own kitchenette (refrigerator, sink, microwave). Price is pretty affordable taking into consideration that the place is only 5-minute walk to eating... More 

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Sboen, Thank you for taking the time to post this review. We appreciate your positive comments towards our new 2 bedroom Premier Apartment, strategic location and also find our pricing reasonable. We certainly look forward to welcoming you and your family for another enjoyable and memorable stay in the future. More 

Kuala lumpur
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Before booking, i go through all the review. Thought should be okay as it is walking distance to my working place. Good as they have jockey services for your car. The room i stay bit disappoint. Further In front of the room, the cleaner put all their equipment as storage area. Whenever i wanna refill water have to bypass the... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Eddong, First and foremost, thank you for choosing Fenix Inn as your ideal hotel during your recent visit to Melaka! We are delighted to hear that you enjoyed the car jockey service and the location of our hotel which is within close proximity of shopping malls and your working place. We are sorry indeed to learn that the room... More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Had a really good experience at Fenix Inn. We came in a rather big group and the 2 Bedroom Premier Apartment was exactly what we need. The rooms were clean and new. Staff were friendly and efficient in the entire booking process. Definitely worth the price!

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Jeremiahyeo, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. We are delighted to hear that you enjoyed our new 2 bedroom Premier Apartment, the cleanliness, friendly staff service and the efficient booking process. Thank you for your kind words and we hope to be able... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 17, 2015

We had a 2-bedroom and standard room. Compare both room,2-bedroom looks all new while standard room a little older and small.Overall clean and also budget.Nothing interesting but a good place for few nights.Location is great,walking distance to every needed.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear ChantelLeCryst, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve our services. We are delighted to hear that you find our location strategy, cleanliness satisfied and room pricing reasonable. Your positive feedback is indeed very encouraging... More 

singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 14, 2015

The plus point is the excellent location. Within walking distance to Mahkota parade and Dataran pahlawan megamall where we saw Minions and many eateries. It is only 15 minute walking distance to jonker street via a street that is solely for pedestrians, bicycles, tricycles and sometimes motorcycles. The staff are friendly and helpful. They gave us a quiet room as... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Joshuaalex, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka! We are delighted to hear that you enjoyed the location of our hotel, room cleanliness/ facilities and our friendly staff service. Your feedback indeed has reinforced our confidence and strengths. Our team will definitely find your... More 

Malaysia
Level Contributor
3 reviews
4 of 5 stars Reviewed July 1, 2015

I just stay for one night and overall is good. I travel with family consist of 4 adult and 2 kids. My Room F05 is located at first floor facing main road, so it is a bit noisy. There is no lift in this hotel, so please manage your luggage. There's only one shampoo provided from head to toe, if... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LiLing601, Greetings from all of us! Thank you for sharing your review. We read with regrets that part our facilities and services did not meet up to your expectation. With regards to the Wifi, we agree that there are room for improvement. We are currently using Cisco product and subscribing 8MB speed but we are told by our ISP... More 

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