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All 146 Melaka hotels

Fenix Inn

2.5 of 5 Hotel   |   156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Fenix Inn
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Ranked #15 of 146 Hotels in Melaka
A recent review
4 of 5 stars reviewed 2 weeks ago
Pebble_Ultimate Singapore
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We made 2 bookings for 1 night each. first night was a quad room. the room had a funny smell.. musty like an old attic. the quad room was in a separate building from the lobby. you would be given 2 card keys - to enter the second building and to open room door. We also booked a double room... More

Was this review helpful? Yes 4
Singapore
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took a cab from Melaka Sentral Bus terminal for RM 20 but the driver had not heard of the hotel. So, we told him to make his way to Hatten hotel and directed him from there based on the map. It's only stone throw away from Hatten. Hotel check-in requires a RM50 refundable deposit. We were given a room... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

Actually quite worry before check-in because read some bad comments from China tourist. After 2 nights stay, my worries all gone. The location of this hotel is damn good, all major shopping mall and eatery are all within walking distance. We booked 2 rooms, corner room is very spacious, and twin bed room is a bit smaller but still acceptable.... More

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Koyoco, Thank you for choosing us as your hotel of choice during your recent trip. We are delighted to hear about your positive experience and it is always encouraging to receive such feedback from a happy guest! Your review has reinforced our confidence & strengths and we definitely look forward to your continued patronage. Thank you very much. More

Colorado Springs, Colorado
Top Contributor
243 reviews 243 reviews
38 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We got a twin (2) bed room for one night based in part on reviews and low price. The lobby is inviting enough and makes it look like a modern little boutique hotel, but our room was in the next building over--the FenixExpress area--and required an additional access key card to get in. The room was exceedingly simple. Just two... More

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear ScalCanz, Thank you for your valuable feedback on our facilities and services during your recent stay with us. We sincerely apologise for the unpleasant experience during your stay and part of our products and services did not meet up to your expectation. We agree that there is ample of room for improvement. Your suggestion for the bathroom is noted... More

Colombo, Sri Lanka
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel with plenty of restaurants nearby and 15 minutes walk to the river, stadthuys etc. We stayed for 5 nights in a double room with a window. The room was clean, and had TV and AC. The bathroom comes with hot water, towels and toilet paper. There is also a tea making set. Every day they... More

Was this review helpful? Yes 3
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Alu-Poo, Firstly, let us thank you for choosing our hotel as your ideal place to stay during your most recent trip to Malacca. We are delighted to hear that you enjoyed the location of our hotel, room facilities/ services, WiFi and our friendly staff service. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2014

Book 1 Family Room for 1 night on a Friday. Checking in, parking, shecking out, all quite smooth and pleasant , We had stay at this accomodation quite a number of times. There is no much changes since 3 years ago. the only main change si the staff had changed. The car park attendant is friendly and helpful. I suggest... More

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear KM S, Firstly, we would like to extend our sincere appreciation for coming back and choosing us as your ideal hotel during your recent visit to Melaka! As we are dedicated to provide you with the genuine personal service in your travel experience, we are happy to hear about your experience with us. Your commendation on our car jockey... More

Senior Contributor
21 reviews 21 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 3, 2014

I stay here for 1 night during my medical check up on mahkota hospital, consider i come on high season, 1 day after ied holiday, as photo i post, rate @ us$40 room only, this hotel DON'T have elevator, when i come also there is no bellboy, lucky for me i don't bring my suitcase together, there is new hotel... More

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Anton S, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for this feedback which is valuable for us to improve further. Thanks once again for staying with us and our team look foward to welcome you back for a more comfy guest experience! More

malaysia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 31, 2014

I booked and paid my deal ( 2 superior twin rooms)agoda.com. After that I called the hotel to check with my extra requests. After chat with their friendly staff ... I found the a family room costs rm222 is available but I couldn't change the package I booked online.So this teach me a lesson.

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Yendeshiyo, Firstly, thank you for choosing our hotel as your ideal place to stay during your most recent trip to Melaka! Due to the low inventory of our Family Room/ Family Suite/ Family Quad Room, we did not feature these room types in our OTA (Online Travel Agency) partners' sites. However, you can find them featuring in our website... More

2 reviews
4 of 5 stars Reviewed July 27, 2014

The room is clean with basic facilities e.g. shower heater, coffee and tea, tv and wifi, helpful staff and value for money. Excellent location as it is near to the mall and food along the melaka raya road. Good for short stay and the budget conscious.

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Lone TravelerLone, Thank you for choosing Fenix Inn as your ideal hotel during your most recent recent visit to Melaka! We are extremely delighted to hear that you find our room cleanliness, facilities, services and location are satisfying. Your positive feedback is indeed very encouraging and will motivate us to perform better. Our team look forward to welcome you... More

Singapore
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2014

Location Conveniently situated nearby Hatten Square which is about 7 minutes walk from Mahkota Parade Shopping Centre. If you are taking public Panorama bus from Melaka Sentra like we did, need to alight here and walk. With its distinctive dark orange 2 storey building, it is easy to locate it. There are 2 different buildings for Fenix Inn. We chose... More

Was this review helpful? Yes 1
Operations M, Manager at Fenix Inn, responded to this review

Dear KKView, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your valuable time for the feedback which is extremely important for us to improve further We are delighted to hear that you enjoyed our location, services and facilities which contributed to your overall enjoyment of stay with us Our... More

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 82
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Also Known As:
Fenix Hotel Melaka

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