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Fenix Inn

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156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Fenix Inn
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388 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
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English first
  • All months
    (388)
  • Mar-May only
    (83)
  • Jun-Aug only
    (110)
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    (96)
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Kuala lumpur
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

Before booking, i go through all the review. Thought should be okay as it is walking distance to my working place. Good as they have jockey services for your car. The room i stay bit disappoint. Further In front of the room, the cleaner put all their equipment as storage area. Whenever i wanna refill water have to bypass the... More 

Was this review helpful? Yes
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Had a really good experience at Fenix Inn. We came in a rather big group and the 2 Bedroom Premier Apartment was exactly what we need. The rooms were clean and new. Staff were friendly and efficient in the entire booking process. Definitely worth the price!

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a 2-bedroom and standard room. Compare both room,2-bedroom looks all new while standard room a little older and small.Overall clean and also budget.Nothing interesting but a good place for few nights.Location is great,walking distance to every needed.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear ChantelLeCryst, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve our services. We are delighted to hear that you find our location strategy, cleanliness satisfied and room pricing reasonable. Your positive feedback is indeed very encouraging... More 

singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The plus point is the excellent location. Within walking distance to Mahkota parade and Dataran pahlawan megamall where we saw Minions and many eateries. It is only 15 minute walking distance to jonker street via a street that is solely for pedestrians, bicycles, tricycles and sometimes motorcycles. The staff are friendly and helpful. They gave us a quiet room as... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Joshuaalex, Firstly, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka! We are delighted to hear that you enjoyed the location of our hotel, room cleanliness/ facilities and our friendly staff service. Your feedback indeed has reinforced our confidence and strengths. Our team will definitely find your... More 

Malaysia
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

I just stay for one night and overall is good. I travel with family consist of 4 adult and 2 kids. My Room F05 is located at first floor facing main road, so it is a bit noisy. There is no lift in this hotel, so please manage your luggage. There's only one shampoo provided from head to toe, if... More 

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LiLing601, Greetings from all of us! Thank you for sharing your review. We read with regrets that part our facilities and services did not meet up to your expectation. With regards to the Wifi, we agree that there are room for improvement. We are currently using Cisco product and subscribing 8MB speed but we are told by our ISP... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 24, 2015

1) I stayed at your hotel at unit D74 for one night on 20/6/15 and another time in 2014. During both stay , the part which held the shower head was dirty . There was dried residue of soap / grime on it , making it look unpleasant . In fact , a small bottle of shampoo was left in... More 

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Justine L, Firstly, let us thank you for your valuable feedback on our facilities and services during your recent stay with us. We sincerely apologise for the unpleasant experience during your stay in which the condition of the toilet and room was below your expected standards. We agree that there is ample of room for improvement. Your comments on... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

Rooms are clean and neat. Very Basic and affordable. No frills hotel. Walking distance to shopping malls, eateries and places of interest. Free valet parking. No parking chargers. Quick check in and check out. Friendly front desk. Only regret is no lifts access to all floors.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Clifford Tee, Firstly, let us thank you for choosing our hotel as your ideal place to stay during your most recent trip to Malacca. We are delighted to hear that you find our room, cleanliness, location of our hotel, valet parking and staff services satisfying. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find... More 

Singapore, Singapore
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 20, 2015

Good location , surrounded by Malls and walking distance to tourist attractions and Jonker Street. Cleaned Room , Friendly Staffs and Car parked by valet service. Better than expected and enjoy every minute even for one night.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear GNOIS, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka! We are delighted to hear that you enjoyed the location of our hotel which is within close proximity of shopping malls and places of interest. Furthermore, your sincere compliments on the cleanliness of the room and services provided by the team... More 

Hong Kong, China
Level Contributor
302 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 653 helpful votes
5 of 5 stars Reviewed June 15, 2015

It has everything I just need: (1) great price (2) strategic location in new developed zone of Melaka. A big mall is 5 mins walk away where I can spend a whole day and escape from the heat in the afternoon. There are other shopping arcades with supermarkets nearby. By walk, it takes 20 mins to the Church and Jonker... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear MissHK2009, Thank you for taking the time to post this review. We appreciate your positive comments towards our strategic location, room condition, facilities provided and also find our room pricing reasonable. Your feedback will be a huge motivation for our team and reinforce our confidence. We certainly look forward to welcoming you for another enjoyable and memorable stay in... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2015

I have booked 2 standard rooms without windows for my recent stay. To us the standard room is of reasonable size and the bed is comfortable with the necessary amenities. Although the room condition may be average with minor water leakage problem (which was fixed after feedback to the reception staff), average TV reception and also not very stable wifi... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear jaslpf1029, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka. We offer our profound apology for the unforeseen experience during your stay. Nonetheless, we are extremely delighted to hear that you had an enjoyable stay and find our staff friendly and polite. I am sure our team will find your positive... More 

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