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Fenix Inn

2.5 of 5 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Fenix Inn
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Fenix Inn
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356 reviews from our community

Traveler rating
    48
    187
    101
    9
    11
See reviews for
96
69
31
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (356)
  • Mar-May only
    (67)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (94)
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1 review
3 of 5 stars Reviewed 2 weeks ago

Room is clean, bed and bath room are clean, but no lift, need bellboy help to take our luggage.the location of hotel is good. Close to get meals, close to mall, close to object tourism. The staff is welcone and helpfull

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Juliati s, First and foremost, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. I am delighted to hear that you enjoyed the cleanliness, the close proximity of the hotel to the various eateries, shopping malls and places of interest. On top of that, your sincere compliment... More 

Singapore, Singapore
Top Contributor
379 reviews 379 reviews
32 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel came highly recommended from a friend. We were impressed after reading the good reviews. True enough, we were not disappointed. The rooms are nice and clean. Valet parking effective and safe. Nice overall. Will stay here again!

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Mr Goh, Firstly, let us thank you for choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka. We are delighted to hear that you enjoyed the cleanliness and valet parking services provided. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further... More 

Ostend, Belgium
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great budget hotel, rooms are clean and have everything you need, friendly staff, excellent location, close to the center and shopping area. Wifi available in the room and in the lobby. Didn't have breakfast there so can't judge that.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Boheme8400, Thank you for taking the time to post this review. We appreciate your positive comments towards our staff services, location and WiFi facilities. The hotel will be undergoing some enhancement works in stages this year which will provide our guests a more comfy experience and we look forward to welcoming you and your friends for another enjoyable and... More 

Southampton, United Kingdom
Top Contributor
144 reviews 144 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice enough hotel just a few minutes from Jonkers street. We were put in the annexed hotel nearby, it wasn't too bad and is a reasonable price. WiFi in the annex is terrible, it may be better in the main hotel, also corridors are very echoey which can be a pain at times.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Patrick B, Greetings from all of us! Thank you for sharing your reviews. We read with regret that part of our facilities did not meet up to your expectation. We sincerely apologise for any inconvenience caused. Nevertheless, we appreciate your positive feedback and we are indeed delighted to learn that you had otherwise satisfied with the location of our... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

Fantastic hotel, very clean and friendly staff. The service is great and the rooms have comfy beds and nice bathrooms. The only downside would be the lack of a toaster in the deluxe sweet but other than that it was a great hotel experience

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Albert B, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We are extremely delighted to hear that you enjoyed your stay and our cleanliness, services and facilities provided you a great hotel experience. We sincerely appreciate your valuable feedback and I am sure our team will find your compliments a... More 

Senior Contributor
35 reviews 35 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 13, 2014

Fenix was my regular choice for my family, when ever we go Malacca for holiday. Close to major shopping center eg Makota shopping center and etc. Near by have a lot of massage center, food ( from cheap to expensive ) and banking facility. Room was ok, bed was good. Free 24hr valet parking. Wifi is free. Serve welcome drink... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Alex O, Firstly, we would like to extend our sincere appreciation for coming back and choosing us as your ideal hotel during your recent visit to Melaka! We are extremely delighted to hear that you enjoyed your stay with us and find our location, room, valet parking and WiFi facility good. Your sincere compliments and continued patronage means a... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 11, 2014

I was in Melaka for a 2D1N trip and just need a hotel to sleep. Fenix Inn price was reasonable, the room has just enough space for 2 pax. Basic amenities, queen size bed, tv and bathroom. Comes with complimentary valet parking. 24Hr Convenience Stores are nearby if you need to buy things on the fly. Easy to find as... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LCY 8, Thank you for taking the time to post this review. We appreciate your positive comments towards our room facilities, valet parking, strategic location and also find our room pricing reasonable. Your feedback will be a huge motivation for our team and reinforce our confidence. We certainly look forward to welcoming you for another enjoyable and memorable stay... More 

Jakarta
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 6, 2014

The hotel provides discount for Mahkota Medical Centre patients, but you would have to call them directly (or email them). I came to Melaka for a medical purpose at Mahkota Medical Centre. I was told that Mahkota patients get special discount at Fenix Inn, but as I'm booking from Indonesia, I tried to book online. I couldn't find an option... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Kristia D S, Dear Kristia D S, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve our services. Please accept our thousands apologies for your unpleasant booking experience. There are times when alteration is not allowed... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 1, 2014

Took a short trip to Malacca and stay in a Quad room at Fenix Inn which can the whole family of four. Room is quite clean but could feel stickyness on the floor. Overall acceptable with pleasant counter staff and parking attendant.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear YongFam, Greetings! Thank you for taking the time to post this review. As we are dedicated to provide you with the genuine personal service in your travel experience, we are happy to hear that you are satisfied with the room cleanliness and services provided by the front office and car jockey department. Last but not least, thank you for... More 

Johor Bahru, Malaysia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 11, 2014

Very nice location, just beside hatten hotel, near to many shops and restaurants, massage center, across the road is shopping mall. Room is clean with WIFI, provide free parking as well, hot/cold water, hair dryer provided but not safety box. I would recommend to everyone, really good.

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Dreamer326, Firstly, we would like to extend our heartfelt appreciation for selecting Fenix Inn as your preferred hotel during your recent visit to Melaka! We are delighted to hear about your experience with us. Your positive and valuable comments will be a huge motivation for our team. Let us assure you that we will upkeep our services at all... More 

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 82
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#8 Best Value Hotel in Melaka

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