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All 144 Melaka hotels

Fenix Inn

2.5 of 5 Hotel   |   156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Ranked #13 of 144 hotels in Melaka
A recent review
4 of 5 stars reviewed 4 days ago
KM S Singapore, Singapore
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334 people have reviewed this hotel

Traveler rating
    46
    179
    91
    8
    10
See reviews for
91
65
28
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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English first
Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Book 1 Family Room for 1 night on a Friday. Checking in, parking, shecking out, all quite smooth and pleasant , We had stay at this accomodation quite a number of times. There is no much changes since 3 years ago. the only main change si the staff had changed. The car park attendant is friendly and helpful. I suggest... More

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay here for 1 night during my medical check up on mahkota hospital, consider i come on high season, 1 day after ied holiday, as photo i post, rate @ us$40 room only, this hotel DON'T have elevator, when i come also there is no bellboy, lucky for me i don't bring my suitcase together, there is new hotel... More

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malaysia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked and paid my deal ( 2 superior twin rooms)agoda.com. After that I called the hotel to check with my extra requests. After chat with their friendly staff ... I found the a family room costs rm222 is available but I couldn't change the package I booked online.So this teach me a lesson.

Was this review helpful? Yes 2
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The room is clean with basic facilities e.g. shower heater, coffee and tea, tv and wifi, helpful staff and value for money. Excellent location as it is near to the mall and food along the melaka raya road. Good for short stay and the budget conscious.

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Singapore
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 30, 2014

Location Conveniently situated nearby Hatten Square which is about 7 minutes walk from Mahkota Parade Shopping Centre. If you are taking public Panorama bus from Melaka Sentra like we did, need to alight here and walk. With its distinctive dark orange 2 storey building, it is easy to locate it. There are 2 different buildings for Fenix Inn. We chose... More

Was this review helpful? Yes 1
Operations M, Manager at Fenix Inn, responded to this review

Dear KKView, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your valuable time for the feedback which is extremely important for us to improve further We are delighted to hear that you enjoyed our location, services and facilities which contributed to your overall enjoyment of stay with us Our... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2014

I went to Fenix about 2 months ago and it really satisfied all my needs in a budget hotel. The room and washroom are clean and well kept. The receptionist are attentive and helpful. The location is rather near to Kota A Famosa. All you need to do is just walk through the mall.

Was this review helpful? Yes 1
Operations M, Manager at Fenix Inn, responded to this review

Dear Cheyeong, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear that you enjoyed your stay with us and our team and I certainly look forward to welcome... More

1 review
3 of 5 stars Reviewed June 15, 2014

Excellent location. However, standards have dropped. The room was not clean. The dressing table had dirt all over it. The kettle had coffee stains and the rim was stained brown with goodness knows what. The bedsheet was torn. And the transport service touted on their website is forever not available. Service staff are polite and helpful.

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear PleeS, Firstly, please allow me to Thank You for choosing us as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your time for the feedback which is valuable to us in order to improve further Our sincere apologies for the shortcomings during your stay in which you have pointed out your experience especially in the... More

1 review
5 of 5 stars Reviewed June 13, 2014 via mobile

Excellent small hotel with excellent service and quality. The room was very clean and the staff was very helpful, polite and friendly.. the hotel's location also very strategic and surrounded by good restaurants. .

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Operations M, Manager at Fenix Inn, responded to this review

Dear Valentinelvong, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear that you enjoyed our services, facilities and location of our property very much and enjoyed the various... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stay Period: 7 June to 9 June 2014 Party: 4 adults Room: Family Quad Share with Window - Room D87 (Fenix Express Wing) Room Rate: 1st night = RM250, 2nd night RM200 - not very cheap but then it was the super peak weekend because of a Marathon, and the Melaka Festival, and the School Holidays. Check in: We arrive... More

Was this review helpful? Yes
Operations M, Manager at Fenix Inn, responded to this review

Dear Orange3J, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services Please allow me to apologize for the inconvenience caused in which your room was not ready on your arrival due to the hotel... More

Singapore
Contributor
15 reviews 15 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 3, 2014

Would like to share with fellow travellers that this is my 4th time I've stayed at Fenix Inn. Having just checked out with my mum & daughter on Jun 2nd, 2014, I'm still impressed with the level of courteous services & attitude accorded by the reception and car park valet, Mr Aziz. With no lift access, I've requested for a... More

Was this review helpful? Yes 8
Operations M, Manager at Fenix Inn, responded to this review

Dear ChevySue, Thank your for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka. We sincerely appreciate your feedback which is valuable to us in order to further improve our facilities and services We are extremely delighted to hear of your compliments to our team members - Mr Liang, Ms Jasmine & En Azizi for the... More

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fenix Inn 2.5*
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Also Known As:
Fenix Hotel Melaka

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Airport Transportation
Hotel Style
#9 Best Value Hotel in Melaka
Hotel Class
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 
Number of rooms
82

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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