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Fenix Inn

2.5 of 5 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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Fenix Inn
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Fenix Inn
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361 reviews from our community

Traveler rating
    48
    189
    104
    9
    11
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98
71
31
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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  • English first
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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars NEW

Great location, nearby pahlawan dataran shopping centre and walking distance to jonker street is just less than 10mins. Starbucks coffee and 24mins grocery shop is just nearby the hotel. Jockey service provided, friendly customer service.

Was this review helpful? Yes
Kahunaville
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was an average hotel, the staff seems to be run quite well and were all friendly when we dealt with any of them. We were in the express part of the hotel which is in a separate building and had no lift, stairs are required for all rooms, not good for older people. The bellman was nice enough to... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear BigKahuna111, Greetings from all of us! Thank you for sharing your review. We read with regret that part of our facilities did not meet up to your expectation. Nevertheless, we appreciate your feedback and we are indeed delighted to learn that you had otherwise satisfied with our bellman service and you enjoy the location of our hotel which is... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is very new and clean. Check out time a bit slow, even there is not crowded. Malaysia's style. Very closed to the city and especially Hatten Hotel. Bus 88 from Singapore will stop there! It is easy to go to the famous place like Chicken Rice Ball, Red house and so on.

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Crystaleng, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka! Your feedback is highly appreciated in order for us to further improve. We sincerely apologise for the inconvenience caused which your check-in process was pro-longed. We agree that there is ample room for improvement and we are working towards further training... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay 1 night with quad room. we have 4 adult, the room is comfortable! Good location for traveler, nearby shopping mall, walk to jonker walk need 10- 15 min. have free car jonker during our stay. staff service is very good! will come again!

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Vinceku76, Firstly, we would like to extend our sincere appreciation for choosing us as your ideal hotel during your recent visit to Melaka! We are delighted to hear that you enjoyed your stay and find our room, location, complimentary valet parking and services provided by our team members satisfying. Your feedback and continued patronage means a lot to us... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Im really looking forward to stay in fenix inn after i read all the positive review in tripdvisor. The lobby is clean and new. However it spent me one hour plus to check in the room. I feel very disappointed and why the management didnt ensure our room is ready by 2pm as the check in time at 2pm? Since... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear evelyn1209, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We sincerely apologise for the unpleasant experience during your check-in process. We will take your comments on your experience with the Front Office team positively and will definitely improve to ensure the issue will not reoccur. Nonetheless, we appreciate your positive comments... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 11, 2015

Room is clean, bed and bath room are clean, but no lift, need bellboy help to take our luggage.the location of hotel is good. Close to get meals, close to mall, close to object tourism. The staff is welcone and helpfull

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Juliati s, First and foremost, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. I am delighted to hear that you enjoyed the cleanliness, the close proximity of the hotel to the various eateries, shopping malls and places of interest. On top of that, your sincere compliment... More 

Singapore, Singapore
Top Contributor
386 reviews 386 reviews
32 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed January 8, 2015

This hotel came highly recommended from a friend. We were impressed after reading the good reviews. True enough, we were not disappointed. The rooms are nice and clean. Valet parking effective and safe. Nice overall. Will stay here again!

Was this review helpful? Yes 3
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Mr Goh, Firstly, let us thank you for choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka. We are delighted to hear that you enjoyed the cleanliness and valet parking services provided. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further... More 

Ostend, Belgium
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2014

Great budget hotel, rooms are clean and have everything you need, friendly staff, excellent location, close to the center and shopping area. Wifi available in the room and in the lobby. Didn't have breakfast there so can't judge that.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Boheme8400, Thank you for taking the time to post this review. We appreciate your positive comments towards our staff services, location and WiFi facilities. The hotel will be undergoing some enhancement works in stages this year which will provide our guests a more comfy experience and we look forward to welcoming you and your friends for another enjoyable and... More 

Southampton, United Kingdom
Top Contributor
177 reviews 177 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed December 29, 2014

Nice enough hotel just a few minutes from Jonkers street. We were put in the annexed hotel nearby, it wasn't too bad and is a reasonable price. WiFi in the annex is terrible, it may be better in the main hotel, also corridors are very echoey which can be a pain at times.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Patrick B, Greetings from all of us! Thank you for sharing your reviews. We read with regret that part of our facilities did not meet up to your expectation. We sincerely apologise for any inconvenience caused. Nevertheless, we appreciate your positive feedback and we are indeed delighted to learn that you had otherwise satisfied with the location of our... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

Fantastic hotel, very clean and friendly staff. The service is great and the rooms have comfy beds and nice bathrooms. The only downside would be the lack of a toaster in the deluxe sweet but other than that it was a great hotel experience

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Albert B, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We are extremely delighted to hear that you enjoyed your stay and our cleanliness, services and facilities provided you a great hotel experience. We sincerely appreciate your valuable feedback and I am sure our team will find your compliments a... More 

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 82
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#9 Best Value Hotel in Melaka

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