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Fenix Inn

Hotel website
156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Best prices for: 1 room 1 guest
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Fenix Inn
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378 Reviews from our TripAdvisor Community

Traveler rating
    51
    195
    109
    11
    12
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102
75
33
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (378)
  • Mar-May only
    (83)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (99)
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Singapore, Singapore
Top Contributor
411 reviews 411 reviews
33 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed yesterday NEW

The location is very good. We stayed in the two bedroom apartment and one double room. The apartment is much nicer than the small double room. The valet parking was not too efficient. Understaffed I guess. We had to wait for a long time for our car. Else everything is well and good.

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Singapore, Singapore
Top Contributor
104 reviews 104 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there for a stopover and found a live cockroach crawling on the carpet. Other than that, room look clean and tidy.Check in was fast and so was checkout. A little noisy as room was near to the road

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear WeeWeiYang, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We sincerely appreciate your time for the feedback which is valuable for us to improve our services. Please accept our thousands apologies for your unpleasant experience with the cockroach and noise disturbance. Nevertheless, we are indeed delighted to learn that you... More 

Melaka, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Convenient because of it's location. They required Rm50 advance deposit, you may retrieve it back on the day when you check out from the hotel. I stayed with 44 other friends for 4 days and 3 nights. My room is A01, twin bed. The room was clean, simple and basic furniture as well as air-conditioned. We were there on a... More 

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LiangZai, First and foremost, thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! As we are dedicated to provide you with the genuine personal service in your travel experience, we are happy to hear about your experience with us. Your commendation on our room facilities, valet parking, Wifi connection and location of... More 

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Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed on 31 March for 1 night @ SGD 45/night. Hotel with no lift and the highest floor is probably 2 or 3, cant remember. Rooms is quite small. No breakfast provided, but eatery available around the Vicinity. Big malls within walking distance. Wifi still manageable but kind of slow. Recommended for those looking for a place to sleep.

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Ap_cZ, Thank you for taking the time to post this review. We read with regret that part of our products and services didn’t meet up to your expectation. Nevertheless, we sincerely appreciate your feedback which is valuable to us in order to further improve. Once again, thank you very much and we look forward to welcome you in the... More 

Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a good basic hotel. I would give it a 3 1/2 rating. The rooms are small, clean, and air-conditioned. Don't expect too much. The location is very good. Everything is within walking distance. There are unlimited food options close to the hotl. It is a bit noisy. The car parking is a valet service where you must... More 

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Buckley1990, Firstly, let us thank you for choosing our hotel as your ideal place to stay during your most recent trip to Melaka! We are delighted to hear that you enjoyed the location of our hotel, valet parking as well as our team members’ services. We emphasis on training and developing our team members in order to provide good... More 

Halifax, United Kingdom
Top Contributor
109 reviews 109 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

first time here in Melaka, hotel good, staff helpful and room very good with all amenities, Wi-Fi, kettle, TV. Shame no breakfast but a mall right next door. Shower usual in Malaysia but liquid soap, no hot water in sink though. Car parking free, attendant parks it for you so really good. Starbucks straight over the road if you want... More 

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Isaackiki, Greetings from all of us! Thank you for taking the time to post this review. We appreciate your positive comments towards our room, facilities provided, valet parking and friendly staff services. Our team will definitely find your feedback a huge motivation factor to further improve. For your information, room with breakfast package will be available if you book... More 

Ballarat, Australia
Top Contributor
56 reviews 56 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed overnight, last minute booking. The location of this hotel is great as it is close to a shopping mall and also lots of food. This is not in the centre of town but it is a great 5 minute drive from Jonker Street and Melaka River. The staff are really helpful, car jockey and also the reception staff. They... More 

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear petalbear, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! We are extremely delighted to hear that you enjoyed your stay with our friendly staff services and the location of our hotel which is close to the various eateries. We sincerely appreciate your valuable feedback, and rated us as an awesome... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 27, 2015

Stayed here from 24th Apr – 25th Apr 2015 when Hatten hotel was fully booked. Anyway had to attend a seminar at Hatten and this the nearest. Check in was smooth. A young car jockey do assist me with my luggage when I arrived at around 1900 hrs. But get prepared for the next thing. In the room there is... More 

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear hjsulaiman, Greetings from all of us! Thank you for sharing your review. We read with regret that part of our products and services e.g the soap bar and breakfast timing did not meet up to your expectation. Nevertheless, we appreciate your feedback and we are indeed delighted to learn that you had otherwise satisfied with the location of the... More 

Singapore
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 19, 2015

This hotel had add a new express wing just behind it since my last visit last. But the same thing happen. Although the room booked come with a free parking lot, but when you reach there they will try to get a valet to park your car for some charges. If you refuse, they will say might add some charges... More 

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear AloSingapore, Firstly, we would like to extend our sincere appreciation for coming back and choosing us as your ideal hotel during your most recent visit to Melaka! “Free valet parking” has been indicated as part of our facilities and services since Fenix Inn started whereby our trained valet parking attendant will assist to park all our guests’ vehicles. This... More 

Top Contributor
196 reviews 196 reviews
45 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed April 16, 2015

I stayed here on a G Adventures tour and found it to be very pleasant. The rooms are very nice and the staff were very friendly and helpful. It is located a little distance from the museums and tourist sights, but near shopping and food courts and is still convenient enough. I enjoyed my stay and would definitely go back.

Was this review helpful? Yes
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear J L, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Melaka! It is fantastic to hear that you find our room and services provided you a great hotel experience. I am sure our team will find your feedback a huge motivation factor to further improve. We certainly look forward to welcome... More 

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