We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fenix Inn

Hotel website
156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Special Rate
Best Price Guarantee!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Fenix Inn
Professional photos View all
Browse nearby
Fenix Inn
Write a Review

364 reviews from our community

Traveler rating
    48
    190
    106
    9
    11
See reviews for
98
73
32
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (364)
  • Mar-May only
    (70)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (99)
All months
Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stay a night. Good things: i) Parking space is available. ii) The room and toilet were clean, iii) bed was comfortable. iv) Close to many eating restaurants Bad: i) the pillow was kind of made of air. It's as though there's nothing inside and the moment we lie down the air went out and there's no support. ii) Since our... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Stay here for a night, great location as nearby (Walkable distance) to all attraction place like Jonker Street, Dataran Pahlawan, Hatten Square, restaurant etc. - Building itself don't have any lift which not suitable for old people, need to climb up to 2 floors. - Water dispenser is located just along the corridor, so it is very convenient especially in... More 

Was this review helpful? Yes
Bangkok, Thailand
Top Contributor
247 reviews 247 reviews
50 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location quite good near Dutch Square and Dataran Palawan Mall;also can walk to China Town Jonker street in 20 minutes. Room: Medium Size with Shower zone and TV. Disturbance Feeling: I booked room passed Agoda agent; there are no clarification about room deposite 50 RM plus room tax 2 RM on spot. These was irritating me; There should be statement... More 

Was this review helpful? Yes 3
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Tim560, Firstly, we would like to extend our sincere appreciation for choosing Fenix Inn as your ideal hotel during your recent visit to Melaka! We read with regrets that the collection of refundable deposit upon checking in and the compulsory Malacca heritage tax of RM 2.00 per room per night were not made clear to you via Agoda booking.... More 

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 21, 2015

Great location, nearby pahlawan dataran shopping centre and walking distance to jonker street is just less than 10mins. Starbucks coffee and 24mins grocery shop is just nearby the hotel. Jockey service provided, friendly customer service.

Was this review helpful? Yes 3
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear LCC8585, Firstly, our sincere appreciation for choosing us as your ideal hotel during your recent visit to Malacca! Your feedback is indeed valuable for us to improve and strengthen our facilities and services further. We are delighted to hear that you enjoyed the location of the hotel and find our car jockey services satisfying. Your compliment on the services... More 

Kahunaville
Top Contributor
55 reviews 55 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 4, 2015

This was an average hotel, the staff seems to be run quite well and were all friendly when we dealt with any of them. We were in the express part of the hotel which is in a separate building and had no lift, stairs are required for all rooms, not good for older people. The bellman was nice enough to... More 

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear BigKahuna111, Greetings from all of us! Thank you for sharing your review. We read with regret that part of our facilities did not meet up to your expectation. Nevertheless, we appreciate your feedback and we are indeed delighted to learn that you had otherwise satisfied with our bellman service and you enjoy the location of our hotel which is... More 

Singapore, Singapore
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 4, 2015

It is very new and clean. Check out time a bit slow, even there is not crowded. Malaysia's style. Very closed to the city and especially Hatten Hotel. Bus 88 from Singapore will stop there! It is easy to go to the famous place like Chicken Rice Ball, Red house and so on.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Crystaleng, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka! Your feedback is highly appreciated in order for us to further improve. We sincerely apologise for the inconvenience caused which your check-in process was pro-longed. We agree that there is ample room for improvement and we are working towards further training... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2015

Stay 1 night with quad room. we have 4 adult, the room is comfortable! Good location for traveler, nearby shopping mall, walk to jonker walk need 10- 15 min. have free car jonker during our stay. staff service is very good! will come again!

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Vinceku76, Firstly, we would like to extend our sincere appreciation for choosing us as your ideal hotel during your recent visit to Melaka! We are delighted to hear that you enjoyed your stay and find our room, location, complimentary valet parking and services provided by our team members satisfying. Your feedback and continued patronage means a lot to us... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 1, 2015

Im really looking forward to stay in fenix inn after i read all the positive review in tripdvisor. The lobby is clean and new. However it spent me one hour plus to check in the room. I feel very disappointed and why the management didnt ensure our room is ready by 2pm as the check in time at 2pm? Since... More 

Was this review helpful? Yes 3
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear evelyn1209, Thank you for choosing Fenix Inn as your ideal hotel during your recent trip to Melaka! We sincerely apologise for the unpleasant experience during your check-in process. We will take your comments on your experience with the Front Office team positively and will definitely improve to ensure the issue will not reoccur. Nonetheless, we appreciate your positive comments... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 11, 2015

Room is clean, bed and bath room are clean, but no lift, need bellboy help to take our luggage.the location of hotel is good. Close to get meals, close to mall, close to object tourism. The staff is welcone and helpfull

Was this review helpful? Yes 2
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Juliati s, First and foremost, let us thank you for choosing Fenix Inn as your ideal place to stay during your most recent trip to Melaka. I am delighted to hear that you enjoyed the cleanliness, the close proximity of the hotel to the various eateries, shopping malls and places of interest. On top of that, your sincere compliment... More 

Singapore, Singapore
Top Contributor
388 reviews 388 reviews
32 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed January 8, 2015

This hotel came highly recommended from a friend. We were impressed after reading the good reviews. True enough, we were not disappointed. The rooms are nice and clean. Valet parking effective and safe. Nice overall. Will stay here again!

Was this review helpful? Yes 4
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Mr Goh, Firstly, let us thank you for choosing Fenix Inn as your ideal hotel during your most recent trip to Melaka. We are delighted to hear that you enjoyed the cleanliness and valet parking services provided. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback a huge motivation factor to further... More 

Questions? Get answers from hotel staff and past guests. Ask a question

161 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (36)
Viewed
Bathroom (15)
Viewed
Dining (1)
Viewed
View from room (5)
Viewed
5:41
Videos (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (14)
Viewed
Family/play areas (2)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question