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Fenix Inn

2.5 of 5 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
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352 reviews from our community

Traveler rating
    47
    186
    99
    9
    11
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96
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (352)
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    (67)
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    (99)
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    (96)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel, very clean and friendly staff. The service is great and the rooms have comfy beds and nice bathrooms. The only downside would be the lack of a toaster in the deluxe sweet but other than that it was a great hotel experience

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Senior Contributor
24 reviews 24 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Fenix was my regular choice for my family, when ever we go Malacca for holiday. Close to major shopping center eg Makota shopping center and etc. Near by have a lot of massage center, food ( from cheap to expensive ) and banking facility. Room was ok, bed was good. Free 24hr valet parking. Wifi is free. Serve welcome drink... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Melaka for a 2D1N trip and just need a hotel to sleep. Fenix Inn price was reasonable, the room has just enough space for 2 pax. Basic amenities, queen size bed, tv and bathroom. Comes with complimentary valet parking. 24Hr Convenience Stores are nearby if you need to buy things on the fly. Easy to find as... More 

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Jakarta
Contributor
15 reviews 15 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel provides discount for Mahkota Medical Centre patients, but you would have to call them directly (or email them). I came to Melaka for a medical purpose at Mahkota Medical Centre. I was told that Mahkota patients get special discount at Fenix Inn, but as I'm booking from Indonesia, I tried to book online. I couldn't find an option... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Took a short trip to Malacca and stay in a Quad room at Fenix Inn which can the whole family of four. Room is quite clean but could feel stickyness on the floor. Overall acceptable with pleasant counter staff and parking attendant.

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear YongFam, Greetings! Thank you for taking the time to post this review. As we are dedicated to provide you with the genuine personal service in your travel experience, we are happy to hear that you are satisfied with the room cleanliness and services provided by the front office and car jockey department. Last but not least, thank you for... More 

Johor Bahru, Malaysia
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 11, 2014

Very nice location, just beside hatten hotel, near to many shops and restaurants, massage center, across the road is shopping mall. Room is clean with WIFI, provide free parking as well, hot/cold water, hair dryer provided but not safety box. I would recommend to everyone, really good.

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Dreamer326, Firstly, we would like to extend our heartfelt appreciation for selecting Fenix Inn as your preferred hotel during your recent visit to Melaka! We are delighted to hear about your experience with us. Your positive and valuable comments will be a huge motivation for our team. Let us assure you that we will upkeep our services at all... More 

Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed November 8, 2014

The Good: 1) Excellent location - adjacent to Pahlawan square and Melaka Raya. But if you are planning to stay nearer to Jonker Street then pick somewhere else. 2) Friendly staff - reception is friendly and attentive. jockey service is excellent if you are driving. Solves all your parking problem. 3) Cleanliness - cleanliness is acceptable for the hotel of... More 

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Farscope, Thank you for choosing us as your ideal hotel during your recent trip to Melaka! We read with regret that part of our products and facilities didn’t meet up to your expectation and apologise for the noise caused. We are extremely concerned to note your dissatisfaction on the bedding condition and smell of your room. Rest be assured... More 

Helsinki, Finland
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 22, 2014 via mobile

I stayed the Express Fenix Inn, this is separete building very near by the main hotel. The room was basic, but quite and clean. AC was powerful and works well. And staf was nice. The situation is good, only few minutes nearest atractions and Chinatown and Little India are only 10 minutes away. Near by the hotel are lot of... More 

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Helsinki, Firstly, let us thank you for choosing our hotel as your ideal place to stay during your most recent trip to Malacca. We are delighted to hear that you find our room, cleanliness, facilities, staff services and location of our hotel satisfying. Your feedback has indeed reinforced our confidence and strengths. Our team will definitely find your feedback... More 

Sarawak, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 11, 2014

I travelled with an elderly with knee problem, guilt as hell when I found out they didn't have a lift and they put us on rooms upstairs... Rooms are okay, only basic accommodations are provided, however they are clean, bright, spacious and the AC works just fine, room service was not provided during our stay for three days although we... More 

Was this review helpful? Yes 1
Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Comatofe, Greetings from all of us! Thank you for sharing your review. We read with regret that part of our facilities and services did not meet up to your expectation. With regards to the housekeeping services, we will definitely work towards improving this area, ensuring the issue will not reoccur. Nevertheless, we appreciate your feedback and we are indeed... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 8, 2014

only stayed one night during melaka river marathon. its located near mega malls like makota and a slightly longer walking distance to jonker street. its also located very near to the starting point of marathon, thus a great average place to stay for just a night or two.

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Yeekang, Executive Director at Fenix Inn, responded to this review

Dear Prisbaby, Thank you for choosing Fenix Inn as your hotel of choice during your recent trip to Melaka! Your feedback is highly appreciated in order for us to further improve. We are delighted to hear that you enjoy the location of your hotel which is within close proximity of shopping malls and the event you were involved. Our team... More 

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Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Phone Number:
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 82
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#12 Best Value Hotel in Melaka

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