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All 146 Melaka hotels

Terra Nova Hotel

2.5 of 5 Hotel   |   29, Jalan Ksb 11, Taman Kota Syahbandar, Kota Laksamana, Melaka 75200, Malaysia
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Terra Nova Hotel
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Ranked #28 of 146 Hotels in Melaka
A recent review
4 of 5 stars reviewed 3 weeks ago
EllyYanie Singapore, Singapore
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10 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I were here on the 12th-15th Aug 2014.It was a smooth check in done by one of the manager. It was quite a distant from the town but the service is excellent.The staffs are super friendly and helpful.One of the lady staff even help to drive us to a coffeeshop for supper.If you need a reliable guide,the... More

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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 12, 2014

It is a boutique hotel. Location: It is located in the "new town" of Malacca. Although it is not walking distance to the city, it takes maximum 10 minutes to reach Jonker Street by driving. Check-in: Fast and Hassle-free. Staffs: They are very friendly and helpful. Room: The room is well maintained. It is very clean. Although our room is... More

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2014

We stayed there for 4 days, friendly staff and check in was a breeze. Even a porter was there to carry our bags to the room. 24 hour security was provided and the night watchman deserves a lot of credit. Rooms were clean and they provided a light continental quilt. We got two room keys for flexilibility. The hotel was... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 6, 2014

It was last minute we needed a hotel to stay for the night in Malacca, and it was the weekend during the school holidays (21st to 22nd June), and we were a group of 2 adults and 3 children. Hotels were full and needless to say family rooms were all taken up except for Terra Nova Hotel. So we tried... More

Was this review helpful? Yes
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Sir, Thank you for taking the time to write review for our hotel. I will look into each issue that you have noted, in an attempt to correct and improve our hotel facilities. Once again, we thank you for the comments.We very much appreciate your kind words. Thank You More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 12, 2014

This is the budget type hotel, around 2-3km from town area. The room and bathroom was very clean, but in the morning were a bit noisy as surrounding is still under construction. The WIFI speed was very fast, but during night time it turn to very slow not sure whether is the line problem or what. Overall I'm very satisfied... More

Was this review helpful? Yes 4
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Sir, I would like to thank you for choosing Terra Nova Hotel. We’re looking forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Thank You. More

Malaysia
Top Contributor
58 reviews 58 reviews
49 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Did a last minute booking via Agoda and spent a night in this hotel over the weekend. This hotel is the budget type of hotel which was built on end end lot of a row of shop lots. There was no dining option and basically no facilities. Check in was smooth. I didn't print the Agoda voucher but had no... More

Was this review helpful? Yes 1
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Sir, Thank you for the choosing Terra Nova Hotel, and taking the time to write your review of our property. We very much appreciate your kind words, and positive feedback. And for the bathroom, we will improve it . It would be our pleasure to have you back at our property and we’re looking forward to being of service... More

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2014

I'm not an easily pleased person but I've got to say, this hotel is outstanding! Rooms are slightly small for a family of 3 but for it's value, can't complain. Bathroom is sizable though, with strong water pressure and perfectly hot shower. Excellent staff, particularly the night car park attendant. He ensures we park in front of the hotel vicinity... More

Was this review helpful? Yes 2
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Sir, Thank you for taking the time to write your review of our property, your comments are very much valued and I will make sure that these positive comments from you will reach our housekeeping staff and the car park attendant as well. It would be our pleasure to have you back at our property again. Thank You very... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

Thr room is clean and full of facilities. Besides, the staffs are polite and willing to answer any of the questions. Overall, I am quite satisfied with the service and the room. I will still choose this hotel for my next mrlaka trip. The only thing thst I wish to voice out is about the unavailable of breakfast. Breakfast is... More

Was this review helpful? Yes 1
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Sir, Thank you for choosing Terra Nova Hotel, it's our pleasure to have you in our hotel. I would like to personally apologize to you because of the inconvenience due to our restaurant is still under renovation. And the breakfast will be provided as soon as possible. Once again, we thank you for your comment and we are looking... More

1 review
5 of 5 stars Reviewed January 31, 2014 via mobile

Nice place and good view locations. Value for money. Will come back again. Staff also good and friendly. Just there is no hotel restaurant inside. Mybe next time will do because the hotel still new. Hotel also near some attractions place.

Was this review helpful? Yes
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Sir, Thank you for taking the time to review our hotel. We very much appreciate your kind words, and positive feedback. And for your information, our hotel will provide breakfast for every guest who stay with us and the breakfast is FOC. It would be our pleasure to have you back at our property soon. Once again, thank you... More

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2014

-the room is clean and new -amenities and facilities is good -location near to tourist attraction point -food is not a problem there sorry what did not like is the room which i stayed the window curtains are not long enough as you can see inside from outside the window especially at night when the room light is on.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
dylan5273, Manager at Terra Nova Hotel, responded to this review

Dear Adrian, Thank you for your comments. It was nice to read the mostly positive review, and I apologize for unnecessary annoyances that you had also noted. We had made an improvement on that room that you mention, and we’re looking forward to being of service to you again soon. Once again, I thank you for your comment. Kind Regards... More

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Additional Information about Terra Nova Hotel

Address: 29, Jalan Ksb 11, Taman Kota Syahbandar, Kota Laksamana, Melaka 75200, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Terra Nova Hotel 2.5*
Number of rooms: 48
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