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Heeren House

Travelers' Choice award winner
1 Jalan Tun Tan Cheng Lock, Melaka 75200, Malaysia
Heeren House

178 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
133 reviews 133 reviews
95 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed May 27, 2015

We received a warm and friendly welcome from the owners, Henry & Marcia and immediately felt at home. They were helpful throughout our stay. The building itself is a lovely old Chinese Straits building. Our room had a view of the river, and having an outside window (unlike much other budget accommodation in Malacca) was great as it lifted up... More 

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Penang Island, Malaysia
Top Contributor
167 reviews 167 reviews
59 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed May 1, 2015

The location by Melaka River, and in the old town, is great, and the owners, Henry and Marcia Tan are very friendly, but ultimately this place is let down by lack of maintenance and need of refurbishment. The property is old and it could be wonderful - but it needs some love and attention to make it comfortable. We had... More 

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Palmetto, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 7, 2015

This old mansion turned into a bed and breakfast is well located in Malacca and is inexpensive but that is where the amenities stop other than Marcia and Henry Tan, the owners, who are very pleasant and helpful. The bathrooms in particular are very old and worn and look dirty although a lot of the problem is the finish eroding... More 

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Hungary
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2015

I can only agree with others - the location is amazing and the owners are super nice and helpful. The room we stayed in, and especially the bathroom, needs refurbishment. I don't mind if a place is not brand new but this one really hasn't seen any maintenance for a couple of decades. The mattress was a bit on the... More 

Was this review helpful? Yes 1
Turku, Finland
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 3, 2015 via mobile

The service was really nice and the location could not be any better. The house is located by the river. It is an old house which can be seen, both inside and outside. Outside the house looks classic and somehow wellmaintened, with some chinese writing on the riverside wall. So it looks guite charming and temptating for a traveller, but.... More 

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Tianjin, Tianjin, China
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 28, 2014

This cosy old style hotel is managed by extremely friendly and helpful staff. Located right in the middle of historical Melaka, river facing rooms can be a bit noisy at night during the weekends when the place is flooded by tourists. Apart from that all is perfect, family feel, nice rooms, good breakfast and wi-fi. Would stay here again for... More 

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Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 3, 2014

The location – with a nice view of Melaka River, especially if you'll be on thce second floor, Hereen House is several steps from Jonker Street and other must-see places. The room – Our room is cozy and clean, but would appreciate if they will replace the pillows with new ones (the ones we used needs to be stuffed in).... More 

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Sri Kembangan, Malaysia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 2, 2014

Location is just perfect, rooms are spacious and clean, the 2 we used had nice views to the river also. Breakfast is a bit limited, toasts, scrambled egg, sausage (not so healthy also). I would suggest adding some healthy cereals to it, yoghurt... Fruits are a good healthy touch, but then not much variety. Staff are friendly and we would... More 

Was this review helpful? Yes 1
Southport, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2014

Your hosts are just gorgeous. The place quaint, yes it is 3 star but it met all our requirements, clean, comfy bed, aircon, flushing toilet and hot water. It was just a short walk to everywhere which was just great. Yes the bathrooms could be improved, however that is part of the character and the price! The cooked breakfast was... More 

Was this review helpful? Yes 1
reading, berks
Top Contributor
135 reviews 135 reviews
63 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed September 12, 2014

Great location on the waterfront and short walk to sights and Jonker Street. It's a lovely old building with lots of atmosphere but could do with some updating. The room was big enough and the bed was comfortable. The bathroom definitely needed some refurb. What really made this place special was the hosts, who called each guest by name and... More 

Was this review helpful? Yes 1
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