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Hotel Sentral Melaka

No 20, Jln Tun Sri Lanang, Melaka 75100, Malaysia
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1 room 1 guest
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Hotel Sentral Melaka
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55 Reviews from our TripAdvisor Community

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Traveler rating
    4
    21
    18
    10
    2
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25
12
4
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (15)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (10)
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Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 weeks ago

Paying a price of around S$80 for a room like that is not that worth it. Firstly, the lobby is very dimmed and lifeless. Secondly the lifts are pretty run down and seems unstable. Lastly, the controller for the air-conditioner was not working at all.

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Hotel Sentral M, Manager at Hotel Sentral Melaka, responded to this review

Dear Kelf , Thank you for taking the time to share your review on TripAdvisor about recent your stay with Hotel Sentral Melaka. Your experience is of great concern to us and we deeply regret that the aspects of our product did not reflect the quality we strive for. We sincerely apologize for all that transpired during the course of... More 

Bengaluru (Bangalore), India
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing to write home about - its a very average place. No huge issues either. Poor wifi. Very poor breakfast spread. Large rooms though. Staff not too helpful - for instance, they accept only MYR and they also don't change dollars! But very centrally located within walking distance of most of the town.

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Hotel Sentral M, Manager at Hotel Sentral Melaka, responded to this review

Dear Anandpar, Thank you for taking the time to share your review on Trip Advisor about your recent stay with us. Please accept our sincerest apologies for the service which is not up to your expectation. Rest assured that we have taken the issue mentioned in your feedback seriously and have share them with the appropriate departments to handle accordingly.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2015

I went there with my GF,the room we staying air con is not cold enough,not matter what the temp I adjust it still not cold enough. The is not hot water and we only can shower with cold water,hair dryer spoil as well not able to dry my hair. we so disappointed with all this…

Was this review helpful? Yes 2
Hotel Sentral M, Front Office Manager at Hotel Sentral Melaka, responded to this review

Dear Mr. Ryan T, Warmest Greeting from Hotel Sentral Melaka!... Thank you for your review and we have taken note of the highlighted issues and areas that you have several unpleasant encounters. I have shared your feedback with my related department heads for improvement. I sincerely hope that this unfortunate incident does not mar you from patronizing Hotel Sentral Melaka... More 

Travelers are raving about these Melaka hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015

Here, I just want to list some shortcomings of this hotel: 1. No staff appeared after calling for room service 2. Poor Wi-Fi 3. Few TV channels However, if one has an intention to stay just one night only, this hotel may suit to you.....

Was this review helpful? Yes 1
Hotel Sentral M, Front Office Manager at Hotel Sentral Melaka, responded to this review

Dear Benjamin L, Warmest Greeting from Hotel Sentral Melaka!... Thank you for your review and we have taken note of the highlighted issues and areas that you have several unpleasant encounters. I have shared your feedback with my related department heads for improvement. I sincerely hope that this unfortunate incident does not mar you from patronizing Hotel Sentral Melaka in... More 

Damansara, Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 8, 2015

My siblings and I were recently guests here for a night during our trip around Malacca. We did our own research before deciding where to stay and the reviews and rating from TripAdvisor website mostly all of with positive reviews which helped us make our final choice and decision. We felt confident that in choosing a hotel which came highly... More 

Was this review helpful? Yes 2
Hotel Sentral M, Front Office Manager at Hotel Sentral Melaka, responded to this review

Dear Emily Soh, Warmest Greeting from Hotel Sentral Melaka!... Thank you for your time taken to write us a review on your recent stay. We apologize that you did not have a good experience with our service. Rest assured, your detailed review will not be taken lightly and we are glad that you have shared these points with us for... More 

Bengaluru (Bangalore), India
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2015

We stayed at the hotel in Feb 2015. We stayed for one night. The rooms and bathrooms were very good and clean. The hotel staff was friendly and very helpful. Overall experience was very good. We enjoyed our stay.

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Amsterdam, The Netherlands
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 27, 2015

Room was large, looked really nice. Free parking available and on walking distance to the city centre of Melaka. There was no wifi though!!!!! Which is really strange in 2015! For wifi you can go to a shopping mall close by the city centre.

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shah alam
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 6, 2015

In general : 1. Check-in is smooth since everything had been paid upfront. No cancellation allowed no amendment. Thats it. 2. Family room with up to 1 queen bed & 1 single bed. 3. Overall cleanliness is ok. Rated 8/10 To improve 👎 : 1. Requested for non-smoking floor but the room and piĺlow is smelly. 2. Room amenities are... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed at the hotel on 23 May 2015 for one night. The floor felt dusty so we had to call housekeeping to mop again. The toilet sink sprung a leak and maintenance was prompt to repair. However every time we showered the cubicle flooded due to poor drainage. Even the toilet required to be flushed twice or more. Apart... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 25, 2015

Staff at reception need to learn customer service. Condemning a customer in front of another customer when he/she leaves reflects poorly on the hotel. After checking in and getting the key card, we go to our respective room. And what do we see? The room is still being cleaned. When asked the reception about this, they said they will change... More 

Was this review helpful? Yes 2
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