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Bayou Lagoon Park Resort

Lot 45, Jalan Wakaf Utama | Kampong Bukit Katil, Melaka 75450, Malaysia
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Bayou Lagoon Park Resort
Best prices for: 1 room 1 guest
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Ranked #61 of 152 Hotels in Melaka
A recent review
4 of 5 stars Reviewed February 18, 2015
AyamAfrika Kajang, Malaysia
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183 reviews from our community

Traveler rating
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    32
    70
    33
    32
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120
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Bayou Lagoon Park Resort
See the most recent reviews
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 22, 2015

CNY DAY 1-3(19-21 FEB 2015) RESORT STATUS: FULL HOUSE ESTIMATE 500 PAX OR MORE -EST 95% MUSLIM -EST 4% CHINESE -EST 1% Caucasian 3 BEDROOM SUITES;BLK A LEVEL 2 ROOM 3 Master bedroom(queen) 50% pool view only. Attached toilet with shower facility, water heater not working. 2nd room(queen) - 100% block. No view. 3rd room(2xsingle) - no window; no view.... More 

Was this review helpful? Yes 3
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Steven K, Thank you for staying with us and taking the time to share your feedback with us. Appreciate that you got some facts detail which are accurate and some lacks. Those lacks will be feedback to the related department for further improvement to be done. FYI, the multilevel car park may accommodate up to 300 car at a... More 

Kajang, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

My 1st visit on December 2014 was a bad experience for me, until I made a letter of complain via email and ask them to improve better on their service. During my last visit last week, I have better experience on it. The best part of this resort is the room itself, very big and comfortable. The breakfast also improve... More 

Was this review helpful? Yes 1
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear AyamAfrika, We are honored to receive these feedback and glad that you had an improved experience while staying with us. These positive feedback shall be revert to the staff whom put lots effort to make it a success. It will be our continuous aim to achieve great customer satisfaction! The signages & additional counter comment will be note down... More 

Klang, Selangor, Malaysia
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 16, 2015

Overall the trip was good and the room and facilities made available was commendable. We managed to get good rate for the two apartment room and it was functional as expected. Spent most of 1st day enjoying the in house Water Park. 4 complimentary passes given, bought extra 4 for children. The Water Park was of average quality. Advice the... More 

Was this review helpful? Yes 4
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for the time spent in writing to Tripadvisor. We feel grateful that you enjoy the stay and love the water park. We will feedback to management for additional staff on the slide and the safety issue that arise. We look forward for your next stay and do get our best available rate through our website! More 

Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 8, 2015

We stay for 2 days and 1 night at the 3 bedrooms apartment. In the room they provide us mini fridge, drinking water, water heater, cups and glass, hair dryer, iron and the best part sejadah ( for muslim to pray ) Our room is facing the waterpark. Breakfast is average. They should put more variant. Waterpark is awesome. All... More 

Was this review helpful? Yes 1
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Glad that you love the apartment and the water park! As for the breakfast variety , we will look into this matters to serve you and other better. Do check us out for best available rate! More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 3, 2015

Have been to this resort when it was first opened. It was better then than now. Not many improvement/add on facilities to the water park. The crowd was huge, definitely hotel is making free profit from the entrance fee and patrons can only mingle in the park without having to use any of the facilities as it was too crowded.... More 

Was this review helpful? Yes 3
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for the comment and the lacks especially the room readiness, lift and buffet breakfast efficiency. The comment had been feedback to the management for further improvement. We welcome you in the nearest further to enjoy the improvement with our best available rate through our website. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 27, 2015

1. This place cannot call itself a resort. It's just an apt building with a big swimming pool that comes with slides. 2. Dirty smelly pool. The water is green colour. 3. Someone defecated on the pavement near the pool and the staff was so slow in cleaning up that someone else stepped on it. 4. Broken tiles in the... More 

Was this review helpful? Yes 1
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your time to send us some comments during your stays here. We are glad that you love the rooms here and we welcome you for your next stays. The lacks especially on the water heater been feedback. We taking your feedback (point 2,3,4 &5) on water park seriously and maintenance action had taken to... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 24, 2015

I feel extreme dissapointed when found all comments from some guest which had come here EXACTLY no change. 1. Access to waterpark has to go through to block's main lobby. I am staying at Block B and has to walk all over passing the lobby in wet condition because no towel provided at the pool for guest. (The not allow... More 

Was this review helpful? Yes 3
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Noor Haizad H, We appreciate your time and effort to bring this issue to our attention.We regret to learn that your experience with the resort was not on par with your expectations. These lacks been highlighted to the management for further action and we do welcome you in the near future with best available rate from the website. More 

KL
Contributor
18 reviews 18 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 11, 2015

Stayed during the weekend which was not during the scheduled Malaysian school holidays, so it wasn't crowded. However, the pool smelled funny and seemed unclean. Booked a 2-bedroom apartment and was given a room on the 2nd floor. Living area is too dim, not enough lights. TV reception was poor. A "technician" came to check but he can't do anything... More 

Was this review helpful? Yes 2
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear KEHCL, Thank you for bringing the water, lightings and tv reception issue to our attention. I am so sorry that we have not been able to resolve the tv reception issues for you. The comments had been forwarded to related department to solve the matters. Do rest assured that our team is committed to further improving on the points... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 31, 2014

The worst vacation ever!!!long Q to check in & check out. Provided 3 lift elevators but still too slow & cramped!!breakfast need to improve!!!traffic also very busy. People simply parked their car by roadside cause heavy traffic. I really hate this place!!water theme park also tooooooo crowded and dirty.

Was this review helpful? Yes 5
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for dropping some comments during your visit. The lifts services in progress of upgrading and the lacks had been revert to the management for vast improvement. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 31, 2014

Hi, i was with a family in a 3 bedroom apartment. The resort was definitely a nice resort for family if not for the public who makes up almost 70% of the waterpark facilities... If only the waterpark is only for hotel guest facilities., i would definitely recommend this hotel but unfortunately it was not. The waterpark was so so... More 

Was this review helpful? Yes 3
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate our comments and valued by the team here. We are glad that you do enjoy your room stays. The comments will be revert to the management for review. We welcome you to have your next stay with us here whenever you visit Melaka city.Do check our website for best deal. More 

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