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All 149 Melaka hotels

Bayou Lagoon Park Resort

3.5 of 5 Hotel   |   Lot 45, Jalan Wakaf Utama | Kampong Bukit Katil, Melaka 75450, Malaysia
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Bayou Lagoon Park Resort
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Ranked #61 of 149 Hotels in Melaka
A recent review
3 of 5 stars reviewed 3 weeks ago
cheongww Kuala Lumpur, Malaysia
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166 reviews from our community

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107
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

I feel extreme dissapointed when found all comments from some guest which had come here EXACTLY no change. 1. Access to waterpark has to go through to block's main lobby. I am staying at Block B and has to walk all over passing the lobby in wet condition because no towel provided at the pool for guest. (The not allow... More 

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KL
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed during the weekend which was not during the scheduled Malaysian school holidays, so it wasn't crowded. However, the pool smelled funny and seemed unclean. Booked a 2-bedroom apartment and was given a room on the 2nd floor. Living area is too dim, not enough lights. TV reception was poor. A "technician" came to check but he can't do anything... More 

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Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The worst vacation ever!!!long Q to check in & check out. Provided 3 lift elevators but still too slow & cramped!!breakfast need to improve!!!traffic also very busy. People simply parked their car by roadside cause heavy traffic. I really hate this place!!water theme park also tooooooo crowded and dirty.

Was this review helpful? Yes 4
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for dropping some comments during your visit. The lifts services in progress of upgrading and the lacks had been revert to the management for vast improvement. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hi, i was with a family in a 3 bedroom apartment. The resort was definitely a nice resort for family if not for the public who makes up almost 70% of the waterpark facilities... If only the waterpark is only for hotel guest facilities., i would definitely recommend this hotel but unfortunately it was not. The waterpark was so so... More 

Was this review helpful? Yes 1
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate our comments and valued by the team here. We are glad that you do enjoy your room stays. The comments will be revert to the management for review. We welcome you to have your next stay with us here whenever you visit Melaka city.Do check our website for best deal. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first moment I step in the hotel, I just want to go inside the car back and check in to another hotel. It was just like a pasar malam or pasar borong. So crowded, noisy with most of people think that they were very very important person and parked at the lobby. I have to wait ages to use... More 

Was this review helpful? Yes 1
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your time in writing to us and share your experience. We are striving hard to improve the services to all our guests and on the lifts issued. We are in the midst of upgrading and servicing. We welcome you for your next visit to melaka city. Do visit our website for our best available rate! More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent three nights with family in a 3-bedrooms apartment during school holiday. Apartment room is spacious, the building is new, the furniture is new and overall the cleanliness is acceptable. The staff and bellboy are friendly. The multi-storey car park is sufficient to accommodate the cars but lacks of proper signage to direct the traffic to there. But for this... More 

Was this review helpful? Yes 3
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for staying with us during your Melaka trip. It was indeed a pleasure to have been of service to you. We are happy to love the room. These lacks will revert to the management for prompt improvement. We look forward to welcome you should the opportunity afford us and remain with best regards in the... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Laundry list(negative) of reasons: 1. Was checked into the wrong room with other guest already staying inside and my family of 5 need to make our way back down to the already messy front desk to remedy the whole situation. As if the situation was not bad enough, my wife was greeted by a front office Manage, Mr nagoor ghani... More 

Was this review helpful? Yes 3
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for the comments to share. These valued feedback will be taken seriously and it had revert to the management to have action taken. Do check us out in nearest future by visit out website for best available rate. More 

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

2013 we went was a pleasant and good service. But recently Dec 2014 we went again and was SHOCK to see the place was over crowded. We need to take number to check-in. We reach there at 3pm, we got our room at 5.45pm. We try to get bellboy to help with our luggage, not even 1 to be seen.... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 4 weeks ago

Cons - 3 lift for thousand people - poor front desk - called it theme park but just a mere swimming pool - dirty water in pool - lack parking management, traffic at lobby, all around - towel smell so BAD like they wash with no detergeny, worst - room is 2 star instead advertised 4 star - food, hurm...is... More 

Was this review helpful? Yes 3
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate the time you take to write in. We apologize for the unsatisfactory experienced you had with us here and do let us have an opportunity to serve you better. All the lacks had revert to the management to have the further improvement. You may check our best available rate from our website for more saving... More 

Johor, Johor, Malaysia
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The first of three nights we spent in a studio apartment, but somehow the room didn't come with a Jacuzzi as promised. 'Upgraded' to one with view of waterpark but the room was at the very end of a dirty, dingy walkway and upon entering the room, my 9-month-old started crying non-stop. I'm not superstitious by nature but the atmosphere... More 

Was this review helpful? Yes 3
kimmeiee, Marketing Communication Executive at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your comments toward the services that you experienced during your stays here. The lacks will be forwarded to management for prompt improvement. More 

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Additional Information about Bayou Lagoon Park Resort

Address: Lot 45, Jalan Wakaf Utama | Kampong Bukit Katil, Melaka 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bayou Lagoon Park Resort 3.5*
Number of rooms: 263
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