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Bayou Lagoon Park Resort

Lot 45, Jalan Wakaf Utama | Bukit Katil, Melaka 75450, Malaysia
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Bayou Lagoon Park Resort
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Ranked #65 of 156 Hotels in Melaka
A recent review
4 of 5 stars reviewed 1 week ago
JJLeong1993 Singapore, Singapore
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed at this resort over the weekends and it is by far the worst resort stay. It has a lot of potential, lots of work to be done by the resort mgmt. Firstly, Checking in was never a breeze. There is no concierge & customer service is very poor. Upon checking in... 1. Water heater faulty 2. Room is dirty... More 

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Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights with my parents.. We were not here for the waterpark but for its location, we have relatives in the area. The two room apartment was nice and spacious, but maintenance is poor. Door's lock couldn't latch so we had to switch rooms, new room then had sink which was choked up and water couldn't drain.... More 

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Travelers are raving about these Melaka hotels

Malaysia
Level Contributor
456 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Our past 2 visits had been rather ok but during our recent visit, we found the place to be overly crowded and finding a parking was a real hassle. Check in and check out took forever partly due to the hordes of people checking in and partly due to the snail paced front desk service. While the lobby is spacious,... More 

Was this review helpful? Yes 1
Selangor, Malaysia
2 of 5 stars Reviewed 1 week ago

I've stayed with my family in studio room with Jacuzzi for a short weekend getaway. The room is dusty which makes our stay not very comfortable. The waterpark was fun to go in the afternoon, after a good sunny day. But the water in two of the cold pool are too cold for us when we go visit in the... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

My family and I had a trip to Melaka during early July and we stayed at Bayou Lagoon for 2 nights. Below are the details of my trip: Date: 9 July 2015 - 11 July 2015 Price: RM696 nett (promotional rates) + RM4 heritage tax Type of Room: 3 bedroom apartment Package inclusive: Daily breakfast, Daily water park admission, Complimentary... More 

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Johor, Malaysia
1 review
1 of 5 stars Reviewed 2 weeks ago

At 17 July 2015, we four person happily go to Bayou start our journey. we all wan better service, so we choose 4 start hotel to enjoy. Who knows. this hotel is poor than 3 stars. Starting, When we check in hotel. Staff give me 1 form to sign, I saw that form have wrote Wifi Area. But we reach... More 

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Sri Kembangan, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My package subscribed is RM148 2 days 1 night, included water park entrance for 2 days, buffet breakfast. For the water park, it is small size and contained 5 water slides. Water is dirty. Less facilities can be played. For buffet breakfast, the food is lacking of choices and the taste is not very nice. The menu for that day... More 

Was this review helpful? Yes 4
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback to us during your holidays here. The lacks that you experience will be revert to the management for further action. As for the point you had mentioned, we are solving the issue and ensure there are not repeated. We hope that you could afford us the opportunity to be of service to you... More 

Malaysia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to the main entrance as we want to buy 2 more ticket for my kids and the ticket seller was sleeping and we have called few times before she wake up. So, we bought 2 tickets and she said I cannot come using this entrance as I am the hotel guest, so she suggest, tomorrow I use the... More 

Was this review helpful? Yes 2
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, We appreciate your feedback to us on the unwanted situation that happen to you during your visit here. The miscommunication had reverted to the management for some immediate action which we believe continuous training may avoid unwanted situation to happened one again to other guests . We hope that this experienced doesn't deter you to visit us... More 

Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average accommodation in Ayer Keroh which is slightly out of Melaka town. Room is fairly spacious but heater was not working on first day. Plus point for the place is the water park which would be fun for kids. The "lap pool" literally pained my eyes.

Was this review helpful? Yes 2
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your time in writing to us. The water heater issue will be forwarded to maintenance department for prompt action. We hope that you could afford us to be of service to you once again not in the not too distant future and remain best regards in the meantime. Do check our website for best... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Things that stand out for this so called resort are: Staff's unfriendliness, location, lack of facilities, bad food, no wifi in rooms, unclean water in the pool, 1 remote for 3 air conditioners, zero customer orientation, broken floor button for my floor in the lift, overall complete lack of comfort, far from most sightseeing places in Malacca Yes it's a... More 

Was this review helpful? Yes 1
kimmeiee, Marcomm Dept at Bayou Lagoon Park Resort, responded to this review

Dear Valued Guest, Thank you for your visit and your feedback will be forwarded to the management for the prompt action. For your kind information, We practice on going training for all the staffs in order to give the best service to our guests. We hope that you could afford us the opportunity to be of service to you once... More 

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