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The Majestic Malacca

Travelers' Choice award winner
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188, Jalan Bunga | Raya, Melaka 75100, Malaysia (Formerly Majestic Hotel)
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The Majestic Malacca
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907 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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  • All months
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    (233)
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All months
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Walking into The Majestic feels like waking back in time to a more elegant era. The public areas of the hotel are in a beautifully restored Baba Nyonya house while the modern hotel block has been decorated to replicate the beautiful colonial vibe. Nothing is too much trouble for the attentive staff who make you feel very welcome. The 'welcome... More 

Was this review helpful? Yes 1
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, It was a pleasure for us all to know that you enjoyed an "Elegance from a bygone era" experience on your recent stay with us and that the welcome black tea was the best you had. We have received many compliments and purchase request for the welcome tea and we are please to know that you bought it... More 

Los Angeles, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

First let me give credit where it due, This place did not disappoint as a YTL establishment as it should have, First of all Front desk Wei Leong checked us in with speed and much nervousness as he seems new,  The rooms are as expected from what you see in their management pictures, the breakfast was pretty much standard fare... More 

Was this review helpful? Yes 2
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, A very good day to you. Your feedback on your recent stay and experience with us has been noted and we appreciate your acknowledgement of the service engagement and deliveries from Wei Leong, Ann and Bishnu. They convey their appreciation and wish you all the best. Thank you and warm regards. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited this lovely hotel a couple of times. Staff are always extremely friendly and helpful. The rooms are very nice and the facilities all in place. The hotel is located a bit off the heritage or main shopping district but still within reasonable walking distance. And now the newly opened Shore is just within a few steps and offers... More 

Was this review helpful? Yes 1
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, Thank you for your continuous support and we are please to know that you enjoyed your stay and we look forward to welcoming you back for your next repeat stay with us. Thank you and warm regards More 

Melaka State, Malaysia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights in June. We know Melacca very well having lived here previously and stayed in other hotels. We wanted a Spa Oasis where we could relax yet still access all that Melacca has to offer. We know Pankor Laut and the wonderful spa operated by YTL which is why we were attracted to Majestic Melacca.... More 

Was this review helpful? Yes 2
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, It was a pleasure for us to share your review with our staff on your recent four days stay with us in The Majestic Malacca. We are delighted that you enjoyed the spa treatment and the facilities provided. Your feedback has been noted and shared with our team on the service engagement and deliveries for improvement. We thank... More 

Northampton, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely room, comfy king bed, slept really well. Room was spacious, cleaned everyday, turn down bed in the evening with complimentary little desserts waiting for you after dinner. Breakfast was lovely, lots of choice, staff again very good. Reception organised another 2 nights for us, previously unavailable when i booked, bus tickets to KL and early morning breakfast for us... More 

Was this review helpful? Yes 1
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, Greetings and thank you for sharing your review on your stay with us. We are happy to know that you enjoyed the room and amenities and thank you for acknowledging our staff service engagement and deliveries. We hope to welcome you back again for your next stay in the near future. Warm regards. More 

Sydney, Australia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I think it has all been said before in many reviews, the beautiful rooms, excellent service by the staff, the lovely sweet treats around the lobby. I fully agree with each and every review that has mentioned this. Also mentioned many times is the noise generated in the rooms by the plumbing, listening to adjacent rooms taking showers, this has... More 

Was this review helpful? Yes 2
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, Thank you for your feedback and for sharing your thoughts with us for improvement. All feedback are acknowledged and tabled to our respective central divisional head for review and corrective measures to be taken. Currently, changes to the manning is being effected and re training to the staff in progress. Likewise, all structural challenges are entered into the... More 

boston, ma, usa
Level Contributor
134 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

well located in downtown malacca, with great city views and easy walks to anywhere. beautiful lobby, refined room decor, convenient off street parking. delicious breakfasts. highly recommended. free snacks in the lobby.

Was this review helpful? Yes
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, It was a pleasure for us to know that you enjoyed your recent stay with us and we thank you for taking time to share your review with us. Warm regards and all the best. More 

Coffs Harbour, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived we felt at home. The staff were fabulous, the rooms extremely comfortable - claw foot bath and huge shower - nice view etc. etc. It was the little extras that made us feel special - orchid flowers on the pillows when the beds were turned down, slippers and water beside the bed also Nonya sweet... More 

Was this review helpful? Yes
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, It is much pride that we shared your review to all our staff on the enjoyable experience you had on your recent stay with us in The Majestic Malacca. Your feedback and acknowledgement of the service deliveries and that you found The Majestic Malacca an" absolutely wonderful hotel" is very much motivating and appreciated. We thank you for... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Exceptional customer service (one of the best I have experienced). The staff working there is the hotel's biggest asset! A very beautiful heritage hotel with all the comforts. The free city walk from the hotel was interesting and informative. Loved the cooked breakfast, especially the French toast was the best. Also loved the local treats placed in the room to... More 

Was this review helpful? Yes
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, We are please and delighted to know that you had an enjoyable experience and stay at The Majestic Malacca on your recent holiday and we thank you for sharing your review with us on the service engagement and deliveries you experienced from our team. Thank you and warm regards. More 

Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I just came back from our short stay at The Majestic Malacca for a birthday celebration. We were entice to stay in this hotel due to the good reviews but had some reservations due to the location. We were very satisfied with our stay! Good service was rendered to us from the time I step out of... More 

Was this review helpful? Yes
MajesticMalaccaM, Manager at The Majestic Malacca, responded to this review

Dear Guest, It was a pleasure and delight for us to know that your recent stay with us was an enjoyable experience for you.We thank you sincerely for acknowledging the service deliveries from our staff and that you enjoyed the facilities provided. We wish you many more Happy Birthday celebrations and memorable holiday experiences and look forward to welcoming you... More 

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