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Hotel Equatorial Melaka

#10 of 152 Hotels in Melaka
Certificate of Excellence
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Bandar Hilir, Melaka 75000, Malaysia
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Hotel Equatorial Melaka
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Hotel Equatorial Melaka
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1,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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Singapore
Top Contributor
70 reviews 70 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed today NEW

About 20 minutes walk from the touristy Jonker Street, this hotel is at a very good location near shopping malls and other touristy areas. Nice room. Nice pool though the water could be cleaner. The club floor could have been better. Looks so plain and boring. While the jacuzzis quite run down and not so clean. Too bright, too. Water... More 

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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although there are many newer hotels in the area, I still come back to this place because of its location and the service. The staff have were helpful right from the time when I booked the hotel on line and requested for connecting or adjacent rooms. Location is great as it is next to Melaka Raya where many good restaurants... More 

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Singapore
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I (4 adults and 4 children) stayed at this hotel for 3D2N over the Good Friday weekend. We chose this hotel because it's right in the Malacca city and it's convenient to walk to the famous attractions in Malacca. We booked 2 deluxe room and added and Equator Club room a couple of days before we arrived.... More 

Was this review helpful? Yes 1
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind compliments on the experience you had during your recent stay. We are pleased you enjoyed your stay in our guest room and have experienced the Equatorial Hospitality. Rest assured we will continue to strive to always provide the best level of service. I have conveyed your kind compliments to our staff and they... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

This is my 3rd time visiting Malacca but first time staying at Hotel Equatorial after recommended by a few friends. Very good location as most places for tourists are within walking distance. Hotel pool is nice considering the big size. Room itself is reasonable size with a king size bed and a small balcony. However, the balcony looks not very... More 

Was this review helpful? Yes 1
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us during your recent stay. I am delighted to know that you enjoyed your stay at Hotel Equatorial Melaka and our sincerest appreciation for your kind feedback during your recent stay. You will be pleased to know we will be embarking on upgrading the facilities and refurbishing the hotel to provide... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Visited Malacca a couple of times and I still find this hotel my preferred ones - a comfortable hotel with a very nice pool, and conveniently located in the heart of Malacca. Most of the tourist attractions are within walking distance, and there's no need to worry about food as there are plenty of options around the hotel.

Was this review helpful? Yes
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. I am delighted to know that you enjoyed your stay at Hotel Equatorial Melaka and our sincerest appreciation for your kind feedback during your recent stay. Once again, thank you and we look forward to welcome you back to Hotel Equatorial Melaka. Yours Sincerely, Adrian Chung General Manager More 

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Location was strategic, being walking distance to the shopping belt, Jonker street and the areas of interest. Room was clean and comfortable. There was even an extra day-bed by the window which serves as an extra bed for my 5 yr old. Hotel staff were friendly and helpful with our requests. The children pool and bubble pool was also great... More 

Was this review helpful? Yes
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us during your recent visit. I am very pleased that you had an enjoyable stay at Hotel Equatorial Melaka and our sincerest appreciation for your kind feedback during your recent stay and we are encourage by your review. I have conveyed your kind compliments to our staff and they are thrilled... More 

Melaka State, Malaysia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I was here for 2 nights. Was really upset that some of the sockets in the room cannot be used. Can't iron ny clothes if I want to charge my phone. So sad. :( please improve your facilities because your location is strategic.

Was this review helpful? Yes 2
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I have also taken serious note of your feedback with regards to the faulty room sockets and I have addressed your comments with our respective department for immediate corrective actions and improvements. Rest assured, every effort will be made to improve where we have fallen short.... More 

Petaling Jaya, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I visited Equatorial Melaka for the first time with my family recently and found it to be one of the best stays in Melaka to date. Luxuriously comfortable rooms, great authentic local food at your beck and call. What's not to like! Furthermore traveling with a 8 year old and a 4 year old, both fussy eaters and full of... More 

Was this review helpful? Yes 1
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. I am delighted to know that you enjoyed your stay at Hotel Equatorial Melaka and my sincerest appreciation for your kind feedback during your recent stay. Rest assured every effort will always be made to improve and to serve all our guest well. Thank you once again for your review and we... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in this beautiful hotel last weekend for the weekend. Lovely old building that has kept its charm and values. Staff excellent and welcoming. Room was very clean with soft towels and a great selection of teas and coffees. Resturants have wide selection for all tastes with food excellently cooked and well presented. While here I booked a full massage... More 

Was this review helpful? Yes 1
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. I have conveyed your kind compliments to our staff and they are thrilled to learn that their efforts are appreciated. Thank you once again for your review and we look forward to welcome you back Hotel Equatorial Melaka. Yours Sincerely, Adrian Chung General Manager More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good hotel with good service and a great location, but wifi internet is the worse everybody sharing the same and it is ver slow. This five - star hotel is not a five - star. Uploading photos more than 10 - 30 photos will take approximately too long like 1 hrs and 30 minutes. The service at hotel Equatorial Melaka... More 

Was this review helpful? Yes 2
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us during your recent stay. At Hotel Equatorial Melaka we strongly observe the gazetted state law of non-smoking in the room. A notice is also placed in the room to remind guests. I am deeply concerned as a nonchalant behavior of our staff is not reflective of our brand standard service... More 

Hotel Review Summarization

What travelers say

  • Shopping mall(15)
  • Jonker street(12)
  • Club room(11)
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1,139 photos of this hotel

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Pool/beach area (57)
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Room/suite (218)
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Hotel & grounds (120)
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Bathroom (61)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (42)
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Deluxe Room (46)
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Equator Club Room (66)
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Executive Suite (71)
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Pool (16)
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Premier Room (47)
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Restaurants and Bars (87)
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The Hotel (53)

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Hotel & grounds (5)
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Room/suite (6)
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Other (3)
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