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Mahkota Hotel Melaka

3.5 of 5
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No.16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Mahkota Hotel Melaka
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Best prices for: 1 room 1 guest
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Ranked #66 of 155 Hotels in Melaka
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405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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  • Chinese (Simplified) first
  • Dutch first
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    (405)
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There are newer reviews for Mahkota Hotel Melaka
See the most recent reviews
Johor Bahru, Johor, Malaysia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

Reception staff was very friendly and polite, the bell boy is friendly . The swimming pool I say is massive. Coz they got 2 big size swimming pool with wading pool for the kids. .One near the Reception Lobby and the other is near the Block 5. The cleanliness of our 1 Bedroom Apartment was so good. Although the furnitures... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear admeenjbdh, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, we have another room category - Family Suite which specially... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed May 4, 2015

Our room was a good one - clean, comfortable with good view of the Malacca Straits.The hotel location is good as well, a shopping mall just across the road which is very convenient and near most tourists' landmarks too. Lovely overall ambiance, very green landscaping.

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Creme 15, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in... More 

Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 29, 2015

This hotel is well placed overlooking the Straits of Malacca and the view from the hotel is quite good. Also the hotel has 2 swimming pools and ample car parking. The buffet breakfast was good (not great though as the choices were quite limited) and the hotel staff is quite friendly and helpful. NEGATIVES - The 2 bedroom apartment we... More 

Was this review helpful? Yes 1
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Cooldemu, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned... More 

Singapore, Singapore
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 6, 2015

Wow - A real Jekyll and Hyde hotel as far as the rooms go. We stayed in 2 different rooms as we were originally only going to stay one night but since immigration at Singapore took so long we arrived late and so were able to book an extra night. Our first night was in the 'Deluxe' room which was... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tooktheredpill, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, we have another room category - Family Suite which specially... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 30, 2015

This hotel is strategically located in the heart of Melaka town. We stayed at their 2-room stardard aparment, with no breakfast. The facilities were not to our expectation for the price we paid. The apartment was in run-down condition, with limited facilities avail. There was kettle jug but not complimentary tea or coffee. Fridge and stove are for long stay... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Subaida, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback and definitely will take note on the points mentioned seriously. Just for your information, Our Room Rates comes into 2 categories, 1) Room Rate inclusive... More 

Travelers are raving about these Melaka hotels

Bandar Baru Bangi
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed there for a night, for a short get-away/excursion to Malacca. Notes on my previous review still stand, on our choice of accommodation-1 room apartment. This time, we took the kids to play at the Dolphin swimming pool and they enjoyed. The pool,as the rest of the hotel, still needs a bit of refurbishment, but people generally were having a... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Omecool20, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest, especially... More 

Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 28, 2015

We booked the one bedroom service apartment and the room is true to the picture you see on the website. Just basic, run down, needs new facelift. The toilet didn't even have toilet roll however the request for it was promptly attended by the housekeeper. The water from the shower head was not strong, bath tub stopper was faulty thus... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear dybl_0644, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback and definitely will take note on the points mentioned seriously. Just for your information, together with Holiday Inn Melaka, we had communicated with the State... More 

Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed March 27, 2015

Once arrived, has problem at the counter. Once check in, have problem on the access card system. Need to try plenty of times until it detects and open the door. The door handle also almost tore down maybe because of the previous angry customers who also have same problem like me. Room are just fine. Still using old type of... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Caira C., Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, We have 2 types of apartment : 1) Deluxe... More 

Shah Alam, Malaysia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 16, 2015

Check in the hotel October 2014 with family. The hotel is quite reasonable in price but no sea view. Wish they provide free wifi to guest on every floor as it is very common now. However, access to the surrounding area such as Mahkota Parade and Pahlawan is very convenient. There are few nearby places for Asam Pedas. The reception... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear NasaAmin, Good Day! Thank you for patronising our hotel during your recent stay at Melaka. Glad to learn that you enjoy our service, location and the pool. We will definitely continue to provide the friendly service and will forward your feedback to the various department. Once again thank you and hope to serve you again in the near future. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 15, 2015

Check in by NILEN super fast & no hassle.THUMBS UP FOR NILEN. Remember to request city view because SEA VIEW is dead. Room change by NAJWA settled in 30 minutes.Still acceptable.She clearly inform changing view will considered downgrade.Which I agree.Atleast I have better view. Mahkota Cafe - Breakfast RM32++ per pax is pricey especially when the food is same as... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Croftlangot, Good Day! Thank you for patronising our hotel recently during your visit to Melaka. Appreciate your feedback and will forward to the various department for improvement. For your information, all guests can purchase the early bird breakfast voucher at the reception upon check-in at RM24.00++ per person. Once again thank you for choosing Mahkota and hope to serve... More 

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