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Mahkota Hotel Melaka

No.16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Hotel amenities
Mahkota Hotel Melaka
Best prices for: 1 room 1 guest
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Ranked #56 of 152 Hotels in Melaka
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388 reviews from our community

Traveler rating
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    77
    118
    75
    91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Singapore, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked the one bedroom service apartment and the room is true to the picture you see on the website. Just basic, run down, needs new facelift. The toilet didn't even have toilet roll however the request for it was promptly attended by the housekeeper. The water from the shower head was not strong, bath tub stopper was faulty thus... More 

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Top Contributor
57 reviews 57 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Once arrived, has problem at the counter. Once check in, have problem on the access card system. Need to try plenty of times until it detects and open the door. The door handle also almost tore down maybe because of the previous angry customers who also have same problem like me. Room are just fine. Still using old type of... More 

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Shah Alam, Malaysia
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Check in the hotel October 2014 with family. The hotel is quite reasonable in price but no sea view. Wish they provide free wifi to guest on every floor as it is very common now. However, access to the surrounding area such as Mahkota Parade and Pahlawan is very convenient. There are few nearby places for Asam Pedas. The reception... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear NasaAmin, Good Day! Thank you for patronising our hotel during your recent stay at Melaka. Glad to learn that you enjoy our service, location and the pool. We will definitely continue to provide the friendly service and will forward your feedback to the various department. Once again thank you and hope to serve you again in the near future. More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Check in by NILEN super fast & no hassle.THUMBS UP FOR NILEN. Remember to request city view because SEA VIEW is dead. Room change by NAJWA settled in 30 minutes.Still acceptable.She clearly inform changing view will considered downgrade.Which I agree.Atleast I have better view. Mahkota Cafe - Breakfast RM32++ per pax is pricey especially when the food is same as... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Croftlangot, Good Day! Thank you for patronising our hotel recently during your visit to Melaka. Appreciate your feedback and will forward to the various department for improvement. For your information, all guests can purchase the early bird breakfast voucher at the reception upon check-in at RM24.00++ per person. Once again thank you for choosing Mahkota and hope to serve... More 

Petaling Jaya, Malaysia
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this on Agoda and had a great rate. My friend was an over the counter customer and the prices they quoted him were substantially higher. My key didn't work until I was assisted - you had to put two cards in and pull it out fast! Now that's a first for me. They also forgot to put towels... More 

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JessyQ, Marcom at Mahkota Hotel Melaka, responded to this review

Dear inuk_shook, Thank you for patronizing our hotel recently. Appreciate your feedback and we do apologize for all the inconveniences caused. We will definitely look into all the points raised by your side immediately to avoid inconveniences to our next guests. Just for your kind information, all our hotel rooms have been renovated last year. Once again, thank you and... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

I stayed in this hotel during CNY for a night (23.02.2015). We were allowed to check in at 2pm but the room was not clean yet. Waited for about half an hour to get the room cleaned, not really long though coz this is super peak season during CNY and all the rooms are fully occupied. The staffs are friendly... More 

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JessyQ, Marcom at Mahkota Hotel Melaka, responded to this review

Dear Carmenc518, Thank you for your feedback and patronize our hotel during your recent visit to Melaka. Glad to hear that you appreciate our good service and pricing. All our Hotel rooms and Deluxe Apartment units have Wi-Fi. We provide F.O.C Wi-Fi only at the Lobby area. Once again, thank you and hope to serve you again in the near... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2015

Saw many bad reviews of this hotel and went with low expectation. We booked 3 premier rooms & 2 junior suites. We were allowed to check in at 12pm and our rooms are side by side, very convenient and e kids just hopped in & out of e rooms. I won't recommend this hotel unless you don't mind walking. Rooms... More 

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JessyQ, Marcom at Mahkota Hotel Melaka, responded to this review

Dear Cat-in-city, Thank you for your feedback and patronize our hotel during your recent visit to Melaka. Appreciate your feedback on all the pros and cons. Will definitely look into it. Yes, together with Holiday Inn Hotel, we communicated with the state government on the pedestrian crossing over to Mahkota Parade and still pursuing the matter. Once again, thank you... More 

Selangor
2 reviews
5 of 5 stars Reviewed February 20, 2015

Very cozy and convenient location. Close to Jonker Street and all the hot spots and clubs. We can just take a brisk walk to the restaurants close by and with all the food restaurants nearby we can most certainly not worry about looking for food.

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JessyQ, Marcom at Mahkota Hotel Melaka, responded to this review

Dear Puvan T, Thank you for your feedback and patronize our hotel during your recent visit to Melaka. We are glad to learn that you've enjoyed your stay and our strategic location. We appreciate your feedback. Once again, thank you and we hope to serve you again in the near future. The Management and staff of Mahkota Hotel Melaka. More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 31, 2014

Stayed 1 night in a 2 bedroom apartment with my wife and 3 other friends. We asked for an extra bed which is not done up in advance. Hotel Keycard is not working but the master keycard is working so we have a change of apartment. Luckily it was on the same floor so there is little movement around. The... More 

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2 reviews
3 of 5 stars Reviewed December 30, 2014

Stayed for 1 night during christmas holiday. Through last minute booking, 2 bedroom aprtment was worth RM480 ( inclusive tax ). We stayed on Frangipani Wing 8th floor .Room looks old, bathroom interior and cleanliness is not to the standrd that you payed. Need refurbishment badly!TV was like 14inch old TV, not flatscreen. No WIFI, NO breakfast. However room view... More 

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