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Mahkota Hotel Melaka

No.16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
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Mahkota Hotel Melaka
Best prices for: 1 room 1 guest
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Ranked #60 of 154 Hotels in Melaka
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397 reviews from our community

Traveler rating
    27
    82
    120
    76
    92
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205
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (397)
  • Mar-May only
    (83)
  • Jun-Aug only
    (100)
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    (104)
  • Dec-Feb only
    (110)
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1 review
1 of 5 stars Reviewed 4 days ago NEW

Actual room and photos dont match. Bed bugs, run down, over price for the kind of room, air con not cold, no hot water. Offered upgrade of room but decide to head back home at 2am. Worst experience ever..... Why was this hotel rated 4 stars? When it DONT have the min standard of a four stars hotel? *it is... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Facility itself is out of date, actually. But you can go to the most popular area in Melaka within 20 mins even on your foot. Of course you can call a taxi. it's also easy to catch it. Price is very reasonable. Pool is not so large but can enjoy. It's a pity that bed is small a bit for... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear jptourist, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest, especially... More 

Johor Bahru, Johor, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception staff was very friendly and polite, the bell boy is friendly . The swimming pool I say is massive. Coz they got 2 big size swimming pool with wading pool for the kids. .One near the Reception Lobby and the other is near the Block 5. The cleanliness of our 1 Bedroom Apartment was so good. Although the furnitures... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear admeenjbdh, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, we have another room category - Family Suite which specially... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Our room was a good one - clean, comfortable with good view of the Malacca Straits.The hotel location is good as well, a shopping mall just across the road which is very convenient and near most tourists' landmarks too. Lovely overall ambiance, very green landscaping.

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Creme 15, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, it is our standard to accord a friendly and comfortable hospitality to all guests to ensure they check-in... More 

Senior Contributor
24 reviews 24 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is well placed overlooking the Straits of Malacca and the view from the hotel is quite good. Also the hotel has 2 swimming pools and ample car parking. The buffet breakfast was good (not great though as the choices were quite limited) and the hotel staff is quite friendly and helpful. NEGATIVES - The 2 bedroom apartment we... More 

Was this review helpful? Yes 1
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Cooldemu, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned... More 

Singapore, Singapore
Top Contributor
70 reviews 70 reviews
35 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 6, 2015

Wow - A real Jekyll and Hyde hotel as far as the rooms go. We stayed in 2 different rooms as we were originally only going to stay one night but since immigration at Singapore took so long we arrived late and so were able to book an extra night. Our first night was in the 'Deluxe' room which was... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear tooktheredpill, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, we have another room category - Family Suite which specially... More 

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 30, 2015

This hotel is strategically located in the heart of Melaka town. We stayed at their 2-room stardard aparment, with no breakfast. The facilities were not to our expectation for the price we paid. The apartment was in run-down condition, with limited facilities avail. There was kettle jug but not complimentary tea or coffee. Fridge and stove are for long stay... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Subaida, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback and definitely will take note on the points mentioned seriously. Just for your information, Our Room Rates comes into 2 categories, 1) Room Rate inclusive... More 

Travelers are raving about these Melaka hotels

Bandar Baru Bangi
Contributor
20 reviews 20 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed there for a night, for a short get-away/excursion to Malacca. Notes on my previous review still stand, on our choice of accommodation-1 room apartment. This time, we took the kids to play at the Dolphin swimming pool and they enjoyed. The pool,as the rest of the hotel, still needs a bit of refurbishment, but people generally were having a... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Omecool20, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest, especially... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 28, 2015

We booked the one bedroom service apartment and the room is true to the picture you see on the website. Just basic, run down, needs new facelift. The toilet didn't even have toilet roll however the request for it was promptly attended by the housekeeper. The water from the shower head was not strong, bath tub stopper was faulty thus... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear dybl_0644, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback and definitely will take note on the points mentioned seriously. Just for your information, together with Holiday Inn Melaka, we had communicated with the State... More 

Top Contributor
64 reviews 64 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed March 27, 2015

Once arrived, has problem at the counter. Once check in, have problem on the access card system. Need to try plenty of times until it detects and open the door. The door handle also almost tore down maybe because of the previous angry customers who also have same problem like me. Room are just fine. Still using old type of... More 

Was this review helpful? Yes 2
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Caira C., Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, We have 2 types of apartment : 1) Deluxe... More 

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