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Mahkota Hotel Melaka

3.5 of 5
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No.16 Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Mahkota Hotel Melaka
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Best prices for: 1 room 1 guest
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Ranked #65 of 155 Hotels in Melaka
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405 Reviews from our TripAdvisor Community

Traveler rating
    27
    82
    122
    81
    93
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210
46
11
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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  • Chinese (Simplified) first
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    (405)
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Tangkak, Malaysia
3 of 5 stars Reviewed 3 days ago NEW

Facing problem with hotel room card reader. Air cond not cold and toilet water pressure a bit low. Hotel room wi-fi not strong and only one user can access. The staffs are friendly and my kids enjoy the stay because first stay at hotel. No breakfast provided.

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Kuala Lumpur, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Great location by the peer. Quite a lot happening in this Melaka Raya area. Also very near to Klebang beach. Location wise, great. I agree with some of the reviews that this hotel is rundown. However the management is trying. I used to frequent this hotel and stayed at the Lotus block (1 room apt). The water pressure was low... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Roystar2015, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest, especially... More 

Los Angeles, California
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 1 week ago

I am not going to dwell on the staff of this hotel as they are giving their best it is the establishment executive decision to maintain this run down place. Booked my family into the Family Suite and I have to say the room is very big and we requested for the newly refurbished one. Not to bad for the... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Isaac976, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia. It is our pleasure to provide a friendly and warm hospitality to all our valued guests. We appreciate your feedback and definitely will take note on the points mentioned... More 

Travelers are raving about these Melaka hotels

Singapore, Singapore
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked the hotel from Agoda Website and upgrade the package. A great disappointment when check in to the hotel. The aircon is working properly, only cool air, in room safe lock, carpet dusty and WC flushing system not working. All the faults was reported to the front check at 1 pm, an hour after checking in. Upon our return at... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear GKWR, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Look forward to be of your service for your next visit to Melaka. More 

Singapore, Singapore
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I really do not know where to begin. We stayed here for our church retreat, and I have to be honest, we try to accommodate with everything that could have gone wrong that has gone wrong, but this will be the last time I will put my family here in this hotel., We stayed in previous retreats before and knowing... More 

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear StevenGerrard1975, Good Day! Thank you for your comments during your stay on your recent church retreat, we will review all comments seriously because though feedback we will be able to improve our standard of service effectly. As one of the pioneer hotel in the city, the hotel operates 3 chillers to provide good air-conditioning system to all in house... More 

Singapore, Singapore
Level Contributor
130 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for a night with friends. The apparment room is clean, but outdated. Old TV, dirty carpet, old bed etc. The shower water is not strong enough and it is hard to adjust temperature. The location is good and this is the only plus. I will not come back.

Was this review helpful? Yes 1
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Mannga Dua, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, we have few brand new room types located at... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Went here twice with family years ago. Apartment is big with a small kitchen attached.. room is neat but few ants can be spotted. Carpark is abit unsafe but if staying over for a night shouldnt be too risky I supposed? Place is abit distance to shopping mall. Had meals included there but abit too pricey. Improvements could be made.

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Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Titi T, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We are not sure when was your visit to our hotel as mentioned in your message was years ago. Nevertheless, we do apologize on all inconvenience caused, we will definitely look... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed just one night. Booked a one room apartment. We were early, checked in at 12.30 pm....room was not ready. Staff informed us it would be ready by 2pm which was ok with us. Went for lunch and came back at 3.30pm and room was still not ready. Made a fuss at reception and was given another room. We... More 

Was this review helpful? Yes 1
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear geetvis, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka, trust you had a fruitful trip visiting The Historical City of Malaysia. We do apologize on all inconvenience caused, we will definitely look into the points raised by you immediately. Just for your information, we have few brand new room types located at our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015

Actual room and photos dont match. Bed bugs, run down, over price for the kind of room, air con not cold, no hot water. Offered upgrade of room but decide to head back home at 2am. Worst experience ever..... Why was this hotel rated 4 stars? When it DONT have the min standard of a four stars hotel? *it is... More 

Was this review helpful? Yes 1
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear Wee T, Good Day! First of all, allow us to apologize on the unpleasant experience on your patronage at our hotel! Having discussed with our operation team, your feedback saddens us as we strive to provide awesome service to all our guests. It is always our priority to accord a clean and friendly environment to all our supporters! Rest... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

Facility itself is out of date, actually. But you can go to the most popular area in Melaka within 20 mins even on your foot. Of course you can call a taxi. it's also easy to catch it. Price is very reasonable. Pool is not so large but can enjoy. It's a pity that bed is small a bit for... More 

Was this review helpful? Yes
Mahkota_Marcom, Public Relations Manager at Mahkota Hotel Melaka, responded to this review

Dear jptourist, Good Day! Thank You for patronizing our hotel during your recent visit to Melaka. Trust you and your family had a pleasant trip to The Historical City of Malaysia! We appreciate your feedback on the property and services accorded, we definitely will take all comments seriously in order to improve our level of services to all guest, especially... More 

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Room/suite (57)
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Hotel & grounds (28)
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Management photos: Courtesy of the property manager

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