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Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
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Hatten Hotel Melaka
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Hatten Hotel Melaka
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1,147 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hatten Hotel Melaka
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Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014

Stayed in this hotel during my short trip to Melaka. A pleasant and fast check in to the hotel. Booked the Junior Deluxe Suite and it was a quite a big room with King size bed, separate sofa area and working table. The hotel is located at the centre of Melaka Raya which is easy to walk around (walking distance... More 

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

The rooms are like mini suites and very spacious. Check in was a breeze probably we were slightly ahead before a large group came in, forming a very long check in queue. Breakfast variety was okay, but they can do better at refilling the buffet stations quicker. The kids pool is very small and often crowded. However, we like the... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2014

Chose this hotel for my family's short vacation (to celebrate mother's day and my dad's birthday) due to a recommendation from a colleague. I booked directly through the reservation office and they were kind enough to give a complimentary birthday cake. However, there were no details of my reservation when i arrived and the check in was purely done based... More 

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Petaling Jaya, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

I was there to celebrate my wife's birthday and Mother's Day, stayed in room 2163 from the 10th to 11th May. The check in was perfect at Level 12 Premier Room greeted by the wonderful lady at the Reception (the Filipino girl forgot her name). The Junior Suite was perfect and by wife loved it. Went out for dinner later... More 

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Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Valued Guest, Thank you for your kind feedback. We regretted for the shortfall. Our Management had viewed your comments seriously and we are looking into some remedial to minimise the effect of noise as not to disrupt our guests’ sleep. We are confident we will emerge as more customer responsive that ever before to make your stay a memorable... More 

Singapore, Singapore
Top Contributor
56 reviews 56 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 11, 2014

I stayed at this hotel when it first opened two years ago. It was great! But this time round I find that the hotel has failed to maintain their property properly. I was in a room which overlooked the swimming pool and had a seaview which was great. But the shower button was not working which mean I could only... More 

Was this review helpful? Yes 2
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Thank you for expressing your concern. We appreciate your constructive feedback and regretted for the shortfall. It will certainly be addressed as we wish to demonstrate our commitment to our guests. For your information, we do provide frequent trainings to associates for consistency and unison. It is an on-going process as we challenge ourselves to deliver the best... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 11, 2014

Staff were friendly. Stayed at the hatten suite. Walls were peeling. Aircon was hot in the bedroom. Fridge wasnt cool. And cos it was a weekend the hotel was crowded. Surely not a business hotel on weekends there were hordes of families with noisy kids. But the hotel was in a great location with shopping malls nearby.

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Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed May 8, 2014

Went to Melaka over the new year and stayed at Hatten. The location is awesome! 2 shopping centers right next door have everything you would need. There's an overhead bridge to Mahkota Parade and a link way to Dataran Pahlawan. We could walk to Jonker Street too. Try the Scents and Senses massage place diagonally to the right across the... More 

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Jakarta, Indonesia
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2014

Hatten is perhaps the newest hotel in Melaka at the moment. Therefore it is well designed, well located, well maintained, well connected with main malls and pretty near the main attractions in Melaka, as well as the well known Mahkota Medical Center (for those who come to Melaka on Medical Tourism) The reception and generally most of the staff are... More 

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Petaling Jaya, Malaysia
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 5, 2014

Stayed here for 2 nights only. Rooms are spacious and clean. Staff were very friendly and extremely helpful as i checked in past 12mid night. Assisted in all our needs at that particular hour. Breakfast was good with a nice spread though weekends can be quite pack due to high volume of guests. Gym and pool was also excellent. Hotel... More 

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Kapunda Australia
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed May 4, 2014

We spent four nights at this hotel. It is a modern and friendly place to stay. BUT the first night we were two floors down from the Bar. The music was awful and it continued until very late. We requested a change of rooms. Not an issue very good service. We were moved to a lower floor. BUT then we... More 

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