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Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
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Hatten Hotel Melaka
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Hatten Hotel Melaka
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1,099 reviews from our community

Traveler rating
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First impressions are pretty good when you arrive and the staff are really friendly and helpful. The room itself was fine - spacious and bright. A couple of small niggles - a sticky bit on the carpet and not the best curtains (a bit plasticky). There are 2 flat screen tv's - one in the bedroom end and one in... More 

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Surprised to find the hotel shares the same parking lot as the mall it's connected to. So good luck finding a parking space on a weekend. Parking lot elevator takes at least 10 minutes because there was only 2 elevators (where we parked) & it goes up all the way to the rooms on the 20-something floors. The hotel room... More 

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Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 2 nights on a roadtrip. Decided to try Hatten this time after hearing good feedback. My usual hotel is Equatorial Melaka. What i like about Hatten: 1. The hotel is located in between the megamall and mahkota parade, there are sheltered linkways linking the hotel to the malls. Extremely convenient! 2. Room prices are lower than Equatorial. 3.... More 

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Ipoh, Malaysia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights. The rooms are all suite rooms with King size beds with a living room too. Two LED tv in a room . Bathroom is spankingly clean . Not even a strand of hair! Pressure is good. Air-con is cool. The pool is fabulous. Has a gym too. The breakfast spread is really good! Menu changes... More 

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singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a chance to stay for a night as a weekend escape with my partner. We both like the location and hotel condition (new and generally clean). It's everything you need for in the room, big and equip. Few things that we think if it’s can be improve then it’s will make a say even mush better, one of... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have been in that hotel many times. It is definitely my preference to stay in Melaka. The hotel is very well situated close to Dataran Pahlawan and Mahkota shopping centres. There are a couple of restaurants and massage studios in a few minutes walk and even you could reach some of them without going outside in the heat. The... More 

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Singapore
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is the worst hotel that I have stayed as it did not even fulfill the basic criteria of providing a comfortable environment for their guests to rest. I stayed at level 21 (pool facing) and had to endure very loud music and the noises from the rowdy guests from the bar above (time now is 12.52am). Except for... More 

Was this review helpful? Yes 4
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! We appreciate your review in the TripAdvisor. Every guest feedback is essential as we work towards ensuring guest satisfaction. Please accept our sincerest apology for any inconvenience caused during your stay with us. We have taken note of your comments and rest assured to share them with the team for further detailing. Thank... More 

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My company has been using Hatten as a 'preferred' hotel since it first opened. Therefore, I have sadly watched the gradual decline in maintenance of the rooms and customer service. Getting to the room or the horror of the lifts... Clearly whoever designed the hotel did not fit enough elevators for the sheer number of people who use them. In... More 

Was this review helpful? Yes 3
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! We appreciate your review in the TripAdvisor and time taken to share your stay experience with us. Every guest feedback is essential as we work towards ensuring guest satisfaction. Please accept our sincerest apology for any inconvenience during your stay. We have taken note of your comments and rest assured to share them... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hatten hotel is conveniently located along the main road. The hotel check-in is fast and room is clean. Walking distance to Taming Sari Tower, Jonker Street & Christ Church. I have recommended my cousins to this hotel as he intend to visit Malacca.

Was this review helpful? Yes 2
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for staying with us and your feedback in the TripAdvisor. We are glad you had a comfortable stay. Every guest review is important to us as we work towards ensuring a quality experience for all our guests. Your comments are well noted to the team to keep them inspired, thank you.... More 

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was skeptical to secure rooms during the March school holidays as Singapore and Malaysia are having theirs in the same week. I called Hatten Hotel and the front desk staff, Nabilah was ever helpful to inform that there were a few rooms left. I chose to walk in after checking out a neighbouring hotel's rate. The latter was asking... More 

Was this review helpful? Yes 1
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for staying with us and your positive review in the TripAdvisor. We are glad you had an enjoyable time with us. Every guest review is important to us as we work towards ensuring the utmost in providing a quality experience to our guest. Your kind compliments will be definitely shared Ms... More 

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