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Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
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1 room 1 guest
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Hatten Hotel Melaka
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1,329 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
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  • Dutch first
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    (1329)
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    (357)
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    (393)
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Singapore, Singapore
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed today NEW

Was here on a weekend getaway and needed a comfortable, convenient and clean hotel. The Hatten ticked all boxes and although it was a bit more expensive than the other local brands, the service from the staff, relative newness of the hotel and convenient location to shopping, food and the main sights in Melaka town were worth the slight expense.... More 

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Singapore, Singapore
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I left my handphone charger in the room and only remembered when I was boarding the coach back to Singapore. I had to dash back to the hotel and thankfully, Hatten staff Julian Seow was swift and calm in helping me. I got my charger back in less than 15min and made it back to the coach in time, all... More 

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Singapore, Singapore
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on 29 August-31 August 2015, the hotel is 'super' crowded due to the Merdeka holiday. Waiting time for check-in a bit longer but with few rows open so the line moves quite fast. But the staffs lack of customer-service which can be improve in order to make guest feel welcome. The room is spacious with a separate small... More 

Was this review helpful? Yes
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for staying with us and we appreciate the time taken to review us in the TripAdvisor . Without exception, your feedback is important to us as we work towards ensuring the utmost in maintaining quality standards and will be shared with the team for further detailing. We are pleased to hear... More 

Kuala Lumpur, Malaysia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booking thru booking.com, check in at 29 Aug 2015. We arrived late around 5pm. To find a parking is was a disaster, no parking till level 6, to wait for the lift another disaster we wait for 30 minutes, they only have two.. Lucky it was a smooth check in, greeting by the front desk with a wide smile. Thanks... More 

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Hatten_Hotel_Malacca, Manager at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! We value every review and appreciate your time taken to share your experience in the TripAdvisor. The comfort of our guest is of utmost importance to us and rest assured that your comments are well noted to ensure a quality stay. We apologize for the inconvenience caused and would like to extend our... More 

Singapore, Singapore
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here a couple of times and I love it. Rooms: I normally go for the Premier floors for easy check-in/check-out on level 12 (Premier Lounge) instead of at the lobby on the ground floor. It can get quite crowded over the weekends or during major holidays. The room is spacious enough for 2 adults and a kid. The... More 

Was this review helpful? Yes 1
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for your patronage and your time taken to share your stay experience in the Tripadvisor. We are pleased to know that we have provided you with a comfortable and convenient stay. Every guest review is important to us as we work towards ensuring the utmost in quality to meet with guest... More 

Kuala Lumpur, Malaysia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I love the room, they are intelligently design to make it feel homely & comfortable. It is not the usual spacious hotel rooms. It has a comfy sofa in front of the tv which is separated from the bed area and I think this is very thoughtful. However, if you decide to get an extra bed the room may be... More 

Was this review helpful? Yes
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for reviewing us in the TripAdvisor. We are delighted to know that you have enjoyed your recent vacation in Malacca and your stay at our hotel. Every guest review is important to us as we work towards ensuring the utmost in quality to meet with guest satisfaction. We appreciate your comments... More 

Bukit Mertajam, Malaysia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Checked in on 28/08/2015 around 3PM, the process took about 5 minutes to verified. Booked a Junior Suite which was situated on the 13th floor. Have around 6 elevators running at average speed. The room was considered spacious as only 2 of us. The King bed was a comfort thru all to rest in. The hotel was connected to both... More 

Was this review helpful? Yes
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for your review in the TripAdvisor. We are glad to hear that we have provided you with a convenient and comfortable stay. Every guest review is important to us as we work towards ensuring the utmost in quality standards to meet with guest satisfaction. We look forward to continuously provide you... More 

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Its the second time I stayed in this hotel. Check in was swift, got a room at 21th floor, and the room was neat, tidy and super clean. Nothing to complain about the room as it has everything you need to stay in a hotel. Hotel is located close to the two biggest shopping mall in Malacca, about 3mins to... More 

Was this review helpful? Yes
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for your review in the TripAdvisor and for choosing to patronize our hotel for the second time. We are glad to hear that you enjoyed your stay with us. Your feedback is important to us as we value guest comments to ensure quality standards and your comments are well noted and... More 

Kuching, Malaysia
Level Contributor
146 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 1 week ago

We were there for a team building event, so we did not spend much time in the hotel. For the room, it was big and nice, with a separated sitting area. The beds were soft and nice. But the TV channels were not too good and not to clear. The location of the hotel was very good and it was... More 

Was this review helpful? Yes
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for reviewing us in the TripAdvisor and we are delighted to know that we have provided you with a convenient and comfortable stay. Every guest review is important to us as we work towards ensuring that our guest needs are met and we look forward to seeing you again soon in... More 

Kuala Lumpur, Malaysia
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Checked in on 17/07/15 night quite late. Since it was festive season, most of the hotels in Melaka were fully booked. Managed to get this hotel as the last resort. The hotel was not that bad but a little bit pricey for a 4 star hotel. Not much to comment as we stayed there only for 1 night. The next... More 

Was this review helpful? Yes
Hatten_Hotel_Malacca, The Administrator at Hatten Hotel Melaka, responded to this review

Dear Guest, Greetings from Hatten Hotel Melaka! Thank you for staying with us and we appreciate your review in the TripAdvisor. Your feedback is important to us as we value guest comments to ensure quality standards. Rest assured your comments are well noted and will be shared with the team for further detailing. We look forward to seeing you again... More 

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