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BEST WESTERN Wana Riverside Hotel

3.0 of 5
No.2, Jalan Munshi Abdullah, Melaka 75100, Malaysia
Hotel amenities
BEST WESTERN Wana Riverside Hotel
Ranked #14 of 121 hotels in Melaka
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71 reviews from our community

    Trip type
Traveler rating
    9
    31
    25
    5
    1
Date Rating
surrey
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed May 13, 2013 NEW

Stayed here for a weekend break from JB. Hotel position is really good with great views of the river and Jonka Street in the distance. Check in was very good, albeit no porter to take you bags to your room. Rooms are a little bit tired and sparce , could do with sprucing up and perhaps have a picture or... More

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sunny Kuala Lumpur
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 13, 2013

Had the opportunity to stay here recently for a quick family get-away over the weekend. Found a great deal on Booking.com and went ahead with the reservations. The hotel was not that difficult to find, seeing that we drove from Kuala Lumpur entering Melaka without a map nor GPS. We just headed towards 'Pusat Bandar' and used our instincts -... More

Was this review helpful? Yes 1
See 3 more reviews by boo_tofu for Melaka
Kuala Lumpur, Malaysia
Top Contributor
96 reviews 96 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 8, 2013

We booked 7 rooms for a large group of friends. Booking was done over the phone and was quite easy. The staff are helpful. Check-in was easy and fast, all required rooms were ready as we reached. Clean, fresh rooms, with great view of the river or city. Breakfast was adequate, everything else was perfect. Located along the famous river,... More

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See 2 more reviews by tsashi for Melaka
BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you very much for taking the time to write a review about your stay with us recently. It is with comments like these that we are able to improve our services. We look forward to welcoming you again to BEST WESTERN Wana Riverside Hotel the next time you are in Melaka. Thank you and best regards Ravi... More

Kuala Lumpur, Malaysia
Top Contributor
79 reviews 79 reviews
75 hotel reviews
Reviews in 52 cities Reviews in 52 cities
226 helpful votes 226 helpful votes
3 of 5 stars Reviewed April 7, 2013

The taxi desk at Melaka Sentral didn't know where this hotel was, nor did the taxi we took from the street; But - when we finally found it - the location of this hotel is actually very good: Right on the riverside, and around 15 minutes walk to Jonker Street and Hard Rock Cafe. The bed was comfortable. The air-con... More

Was this review helpful? Yes 1
See 2 more reviews by WorldBreeze for Melaka
BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you very much for taking the time to write about your stay with us recently. It is with feedback like that that we are able to improve our services and facilities. We will be in touch with the River Cruise people to re - confirm with them on the hop on / hop services that they have.... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 6, 2013

The hotel is situated on the edge of the river about a 15 minute walk from Junker Street and the tourist centre of Melaka. The room I had was large by European standards and it and the en-suite was clean enough but it still felt drab and in need of something special. I was able to go for a 30... More

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See 3 more reviews by Modest-Stout for Melaka
BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you for taking the time to write us a comment about your stay with us recently. It is with positive comments like this that we are able to improve our services and facilities. We look forward to welcoming you back to BEST WESTERN Wana Riverside Hotel on your next visit to Melaka. Thank you and best regards... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 5, 2013

It all started great - I made the reservation (via booking.com) for the wrong date and realized it when free cancelation or change wasn't possible anymore. Nevertheless, when I contacted the hotel, my booking was changed without additional costs. We were even upgraded from the city view to a river view room. And the panorama was really nice. Unfortunately, hotel... More

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BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you very much for taking the time to give us your comments on your recent stay with us. It is with constructive feedback like this that we are able to improve our services and facilities. Please note that your comments are being looked into for improvements. Once again thank you Bes regards Ravi Firdaus General Manager More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2013

The hotel is located 10 minutes walk along the riverside to christchurch. From here, all tourist attractions are closeby. Except for one dead cockroach, the room was excellent. Shower area is slightly cramped. Toiletries were provided.The ac made noise without seeming to work initially but later became quiet and was working fine after some time.The paintwork in the hallway area... More

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BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you very much for taking the time to give us your comments about your stay with us recently. It is with this constructive feedback that we are able to improve our services and facilities for our guests. We look forward to welcoming you again to BEST WESTERN Wana Riverside Hotel, Melaka on your next visit here. Thank... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 1, 2013 via mobile

The condition of the room was so unpleasant.the curtain in 1of the room was not hung properly.bed lining was not properly placed.the fridge was not working tat well.even the safebox in the room was locked.How am i supposed to place my valueable if it is lock.some room uses old tv set while some rooms use flat screen tv.can it be... More

Was this review helpful? Yes 1
BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Guest, Thank you very much for taking the time to write about your stay with us recently. We have taken note of your concern and will be looking at making the necessary improvements in due time. Thank you and best regards Ravi Firdaus General Manager More

Johor Bahru, Malaysia
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 29, 2013

The hotel along the Malacca riveside. It's nice during the evening and convenience access to the nearby happening places. There are 3 schedules of the river cruise by the hotel jetty, Great! Room was clean and quiet, we stayed at the 7th floor with the river view. Marvelous view of Malacca town from the room!

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BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
April 11, 2013

Dear Sir, Thank you for taking the time to write a comment about your stay with us recently. I am glad to note that you had a pleasant and enjoyable stay with us. I look forward to welcoming you and your family again to BEST WESTERN Wana Riverside Hotel, Melaka on your next trip here. Thank you and best regards... More

Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here for 2 nights with family in 2 rooms. Good points - Just 10-15min walk to Jonker along the Malacca River (across 2nd bridge) -> scenic view too with mural paintings on buildings that line the River - Clean and spacious rooms - Some breakfast items are changed daily - Cheap local supermarket within walking distance from hotel and... More

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BWWanaRiverside, General Manager at BEST WESTERN Wana Riverside Hotel, responded to this review
March 25, 2013

Dear Guest, Thank you very much for givig us your feedback on your stay with us recently. Thank you for highlighting both our good and not so so good points during your stay here. The school holidays for both Malaysia and Singapore is when the groups travel and stay with us. As for the room defects, we are in the... More

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Additional Information about BEST WESTERN Wana Riverside Hotel

Address: No.2, Jalan Munshi Abdullah, Melaka 75100, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Hotel Style:
Ranked #14 of 121 hotels in Melaka
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The BEST WESTERN Wana Riverside Hotel is centrally located by the Melaka River in the heart of the UNESCO World Heritage Site, a title bestowed in July 2008. Rich in history, culture and diverse cuisine, Melaka which dates back to the 1400's, is a melting pot of Malay, Chinese, Indian and European influences that reflects the essence of modern Malaysia. Melaka is truly unique in what it has to offer and whether it is for business or pleasure, the BEST WESTERN Wana Riverside Hotel is central to an enjoyable stay. ... more   less 
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