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Country Inn & Suites By Carlson, Madison

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101 Westchester Drive, Madison, AL 35758
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1 room 1 adult
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Country Inn & Suites By Carlson, Madison
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124 Reviews from our TripAdvisor Community

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Foxworth, Mississippi
Level Contributor
211 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was greeted with a huge smile as soon as I walked in the door. The room was average size. The beds were nice and comfortable. The bathroom wasn't too small. The pool was heated (tipid) and didn't smell of bleach! The hot tub was nice and clean. The gym was kinda packed but all machines were in working order. The... More 

Helpful?
Thank southernchelz
Kiran P, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Dear southernchelz, Thank you for taking time to review our property and staying with us. I am glad you like our beds and other amenities and services we provide. But unfortunately we came short of your expectations that you did not like our breakfast. I can ensure you that at our next staff meeting we will discuss how to improve... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

When I checked in I couldn't have had a better customer service experience. I let them know I would be leaving at 4 AM to catch a flight, was told this was no problem since they had 24 hour service. At 4:15 AM I went to check out and couldn't find anyone. I stood at the desk for 5 minutes... More 

Helpful?
Thank bonnie s
Kiran P, General Manager at Country Inn & Suites By Carlson, Madison, responded to this review

Dear Bonnie S Thank you for taking time to review our hotel. We apologize for not meeting your expectations and employees behavior as we take every guest comments seriously. We are in process of evaluating your comments and will take all necessary steps to ensure our staff maintains expected standards but use of profanity language by anybody including guest is... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel was very comfortable and clean with convenient access off and on interstate. Great complimentary breakfast and cookies are fabulous! Staff was very pleasant and helpful. Enjoyable stay with no issues.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Kris M
Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed December 23, 2015

We always stay on our travel. They are very friendly,helpful. Even though we haven't had the opportunity to use the pool an whirlpool they always keep it very clean. They accept our bloodhound an she loves staying there. The rooms an bathroom always clean.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank G1505NIrobinb
Ohio
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 17, 2015

I love the free breakfast and the lineup of channels on the TV. Beds and bathroom were clean and comfortable. Wi-Fi worked great. Room was a bit cramped with the double beds, and the carpets showed some wear. Overall, I felt this hotel exceeded my expectations.

Helpful?
Thank R0b3000
Greater Cincinnati
1 review
5 of 5 stars Reviewed November 13, 2015

Great! Best breakfast variety experienced. I always choose country inn and suites when possible. Location wasn't the most convenient but wasn't bad either. Lots of restaurants near by and another large area 10-15 min away with tons of shopping and food!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 964aimeeb
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