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BEST WESTERN PLUS Madison-Huntsville Hotel

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9035 Madison Blvd, Hwy 20 West, Madison, AL 35824 (Formerly The Inn at Madison)
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BEST WESTERN PLUS Madison-Huntsville Hotel
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168 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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  • German first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (60)
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    (64)
  • Sep-Nov only
    (23)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel because of the great rate and that I needed a shuttle to/from the airport and to/from the US Space & Rocket center. I got much more than that! Upon arriving to the airport, their phones were being worked on, so I couldn't reach the hotel to ask for the shuttle. I paid for a cab... More 

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Gary, Indiana
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I usually pay double for the comfort and amenities BW Madison offers. The rooms are clean and comfortable. Restaurant is decent although it's pretty subdued on eveningsduring the week. Not a social hot spot which is great for me and a lot of people. Breakfast buffet is excellent and seating area is huge. Never have to scramble for a seat.

Review collected in partnership with Best Western

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Newnan, Georgia, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

needed a large room for 5 and received it... the staff was very helpful and very friendly, very clean rooms and the pool was great, also had a hot tub.. located close to all kinds of things, they have a free shuttle within 5 miles of the hotel, the breakfast was very good.. loved the coffee and the bacon, I... More 

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Tiffany C, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Debbie, Thank you so much for your kind words about our hotel. I am so happy to hear that you enjoyed your stay with us. It was a pleasure hosting the wedding party this past weekend. We hope to see you again soon! Tiffany Caudill General Manager More 

Seabrook, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 days on business, then extended 2 days for leisure to get to know the area. This was a great home base for both. The location is easy to reach from the Interstate, it's close to the airport, to NASA, and places to eat. I loved the pool. The whole place is well kept. This will be my... More 

Review collected in partnership with Best Western

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Tiffany C, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thomas, I appreciate you choosing our hotel for business and staying over to explore. It is very easy to navigate in this area and I am glad you found it to be as well. The pool area is my favorite spot at the hotel. It is a great spot to relax. I am happy to hear that you will choose... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We came to stay here on July 4-6. We had a great stay here. The rooms were nice and spacious. The water pressure in the shower was wonderful. The free breakfast in the morning was great and the coffee was pretty good too. There is also a bar in this hotel which is very convenient. Close to many other restaurants... More 

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Tiffany C, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Heather, Thank you for taking the time to share your experience at our hotel. I appreciate that you chose us to spend your holiday weekend. We try hard to provide exceptional service and facilities for our guests. Please let me know if I can assist you when you are in the area. Tiffany Caudill More 

5 of 5 stars Reviewed 2 weeks ago

I can't praise the staff enough. They were very friendly and accommodating from the group booking process, with Diane, to the late check out, with Tiffany and Jazmine. The breakfast was GREAT every morning and the housekeepers made sure that all of our needs were met. VERY CLEAN rooms. We will definitely stay here everytime we come to Madison. -Brandi... More 

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Tiffany C, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Brandi, We definitely appreciate your team staying with us. It was a pleasure watching your team continue to win over the weekend. Thank you for the wonderful comments about our hotel and employees. I will make sure that Diane and Jazmine know that they helped make a difference in your stay. If you or anyone on your team ever needs... More 

Burke, Virginia, United States
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellant hotel for the money. Stayed in room 293 in June 2015 while visiting the Marshall Space Flight Center and Rocket City. The rooms on that floor were all very nice, having been completely renovated recently. Hotel is close to restaraunts and shopping. Has a great free hot breakfast each day. Very friendly and helpful staff. There is a nice... More 

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Tiffany C, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Walton, Thank you for choosing our hotel while you were visiting the Huntsville area. I am pleased to know that you enjoyed your time with us. Our location does provide easy access to Marshall Space Flight Center and many other locations in Huntsville. We hope that you will consider us again when you travel here. Tiffany Caudill More 

Kingsville, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

In Huntsville for the oldest niece's wedding, the stay at the BW-Plus was the perfect complement. Great place and great service. I happened to mention to one of the employees in the breakfast area that BW in Baton Rouge had flour tortillas...in a couple of minutes, the cook appeared at my table with two tortillas that had been warmed on... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Tiffany C, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Ronald, Thank you for taking the time to tell us about your experience at our hotel. I appreciate you choosing us for an event as important as a family wedding. I am happy to hear that Dee made a difference in your stay by getting you some tortillas. I will make sure that he is recognized for his superior service.... More 

Cleveland, Ohio
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nothing flashy, just a good comfy place with nice rooms. Great for military or government travelers. Families too! The complimentary breakfasts are just enough to get going. The bathrooms aren't huge but large enough to set your essentials on the counter. And there was always plenty of hot water for your shower. Oh, and the pool has a deep end,... More 

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Yes, we are actually one of the few hotels that has a large swimming pool - you can actually swim laps :) Customer service is of the utmost importance to us. We realize that our guests have many options when choosing their places to stay while traveling. We are pleased you chose our hotel. We appreciate your business and hope... More 

New Rochelle, New York
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Excellent and friendly staff. Room standard hotel room but very clean and comfortable. Elevators not very conveniently located. Shuttle service very accommodating. Breakfast was pretty standard coffee was hot.

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for your kind comments. Our TEAM prides themselves in offering true Southern Hospitality to our guests. Our staff takes great pride in their jobs and are always happy to hear when our travelers enjoy their stay with us. I will be sure that they read your response on Trip Advisor. Debbie Newman More 

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