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BEST WESTERN PLUS Madison-Huntsville Hotel

Certificate of Excellence
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9035 Madison Blvd, Hwy 20 West, Madison, AL 35824 (Formerly The Inn at Madison)
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BEST WESTERN PLUS Madison-Huntsville Hotel
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BEST WESTERN PLUS Madison-Huntsville Hotel
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145 reviews from our community

Traveler rating
    95
    39
    7
    2
    2
See reviews for
47
15
13
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Hounslow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

great hotel friendly staff. very attentive especially Eric the shuttle driver. shuttle will take you anywhere within reason. they need better internet and breakfast needs to be changed up. but all in all was very good. late check out was given without an issue.

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Pelham, AL, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is an older hotel, but updated and very well maintained. I was impressed with how quiet it is, especially since my room was adjacent to an exit, an ice/vending area, and the parking lot. There was absolutely no audible disturbance all night. The quality of the bed and linens, the quiet modern A/C, nice TV, etc. were all excellent.... More 

Review collected in partnership with Best Western

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Central Illinois
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I booked this hotel through a discount hotel site but was very pleasantly surprised. The hotel was very clean, rooms were large. They even included a good free breakfast with eggs, sausage, biscuits and gravy and more. It had a nice large lobby. For some reason it took longer than usual to check in at 10pm, but there wasn't any... More 

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for staying with us at Best Western Plus Madison - Huntsville and for taking time to post such great comments about our hotel. We greatly appreciate your business and hope you stay with us when you return to the area. I will certainly be sure that Joseph is aware of your specific compliment for him. Debbie Newman More 

Huntsville al
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

In the area for another race on April 10, 2015. This Best Western is a Plus and I could tell that from the time I checked in. Joseph worked hard to place me in room suited to my needs, which made my stay such a pleasure. The room was clean, quiet, at a fair price and they gave me a... More 

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for your positive comments about your recent stay with us. We appreciate your business! We always make sure our staff is aware of the comments on Trip Advisor and we will be sure to recognize Joseph. Again, thank you and we hope you will stay with us when you return to the area. More 

traverse city
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our family of 4 traveled with a family of 5 for vacation. We were on our way to Gulf Shores for spring break. My girlfriend made reservations for 2 rooms with queen beds in each at least a month before our arrival so that we were sure to have a room when we stopped overnight. We finally arrived late on... More 

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

On behalf of our entire team, I would like to apologize for the problems you experienced when you arrived at our hotel. I assure you that I value your response and I too am very disappointed with the problems you encountered. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements... More 

York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great value for price. Close to everything you need during visit to Huntsville. Recommend trying to stay in main building versus external building, rooms are nicer and everything is in main building. Friendly staff, great bar/restaurant area. Only a few minutes from popular restaurants and shopping. Also offer free shuttle to local area attractions (within 3- 5 mi of hotel).

Review collected in partnership with Best Western

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for your kind remarks regarding our hotel and staff. We greatly appreciate your staying with us while you were in the Huntsville - Madison area. Certainly we hope you will stay with us again should you return. More 

Junction City, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

I have had the opportunity to stay in this hotel twice and the service and hospitality is above and beyond what I have seen in any hotel that I have visited. From the time I walked in I felt at home as I was greeted with such hospitality. All the employees greet you smile and go out of their way... More 

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

THANK YOU!!!!! Your complimentary response on Trip Advisor about our team is greatly appreciated. We truly do value each and every guest that stays with us. So glad you enjoyed your stay for the second time. Your comments will be shared with our entire staff and I know it will mean a lot to them. Again, THANK YOU! Debbie Newman More 

grovetown, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

for the higher priced hotels in this area, this was worth that price. Excellent quality, clean room ok breakfast. No complaints. When you find a place that is good your only hope is that loacl population does not screw it up, that is typically what leads to a great businesses decline

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for choosing our property for your recent stay in North Alabama. We appreciate your taking time to post your comments on Trip Advisor. We hope that you will stay with us again when you return to our area. Again, thank you! Debbie Newman More 

Adams, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This is was a very clean hotel and provided all the services needed. I would say the business center was the largest of any hotel chain I've stayed at. The computer interface could use a little bit of work to make it more efficient but was overall a good experience. My work hours did not allow for the use of... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

We were certainly pleased to read yours positive comments about your recent stay with us. Many of our housekeepers have been with us for many years and take great pride in their work. I will be sure to share your comments with them. We have a great breakfast and hate to hear you did not get to enjoy it during... More 

Houston, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Great Hotel for the price. Clean and pretty comfortable bed. Love the fact the ac/heat in the rooms are control by a wall mounted thermostat that provides excellent automatic heat/cool control. Great pillows and you are provide with both firm and soft pillows.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for choosing our hotel during your recent stay in North Alabama. Your compliments are greatly appreciated. We value our customers opinions and strive to ensure that each and every guest has an exceptional stay with us. Hope the visit to the Space and Rocket Center was enjoyable and you had a great time. When you return to our... More 

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