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BEST WESTERN PLUS Madison-Huntsville Hotel

Certificate of Excellence
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9035 Madison Blvd, Hwy 20 West, Madison, AL 35824 (Formerly The Inn at Madison)
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BEST WESTERN PLUS Madison-Huntsville Hotel
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BEST WESTERN PLUS Madison-Huntsville Hotel
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139 reviews from our community

Traveler rating
    92
    37
    7
    2
    1
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45
15
12
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Junction City, Kansas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have had the opportunity to stay in this hotel twice and the service and hospitality is above and beyond what I have seen in any hotel that I have visited. From the time I walked in I felt at home as I was greeted with such hospitality. All the employees greet you smile and go out of their way... More 

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grovetown, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

for the higher priced hotels in this area, this was worth that price. Excellent quality, clean room ok breakfast. No complaints. When you find a place that is good your only hope is that loacl population does not screw it up, that is typically what leads to a great businesses decline

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for choosing our property for your recent stay in North Alabama. We appreciate your taking time to post your comments on Trip Advisor. We hope that you will stay with us again when you return to our area. Again, thank you! Debbie Newman More 

Adams, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is was a very clean hotel and provided all the services needed. I would say the business center was the largest of any hotel chain I've stayed at. The computer interface could use a little bit of work to make it more efficient but was overall a good experience. My work hours did not allow for the use of... More 

Review collected in partnership with Best Western

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

We were certainly pleased to read yours positive comments about your recent stay with us. Many of our housekeepers have been with us for many years and take great pride in their work. I will be sure to share your comments with them. We have a great breakfast and hate to hear you did not get to enjoy it during... More 

Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great Hotel for the price. Clean and pretty comfortable bed. Love the fact the ac/heat in the rooms are control by a wall mounted thermostat that provides excellent automatic heat/cool control. Great pillows and you are provide with both firm and soft pillows.

Review collected in partnership with Best Western

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for choosing our hotel during your recent stay in North Alabama. Your compliments are greatly appreciated. We value our customers opinions and strive to ensure that each and every guest has an exceptional stay with us. Hope the visit to the Space and Rocket Center was enjoyable and you had a great time. When you return to our... More 

Wheatland, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We typically don't stay at Best Westerns, but we needed a place near the Space and Rocket Center that allowed pets and included breakfast. Several of the staff asked us how our room was and if we needed anything, and at breakfast there were attendants who made sure we had everything we needed. The room was just right for the... More 

Review collected in partnership with Best Western

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

So glad you enjoyed your recent stay with us! We enjoy getting to know our guests as well as their pets. Pets are a very important part of our lives and we love being a pet friendly Best Western Plus. We certainly appreciate your kind remarks and look forward to you staying with us again when you return to North... More 

Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

I had business in Decatur, AL, when an ice storm arrived on March 4th. I grabbed a room via Priceline and was pleased with this property although I've been reluctant to stray from Marriott properties in the past. The room was sparkling clean, including the bathroom, and tastefully appointed. I had a microwave and mini--fridge as well as a nice... More 

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ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for taking time to post your comments regarding your recent stay with us. It is definitely unusual to get snow or ice for three weeks in a row! We did get to meet a lot of new customers due to the weather though. We really appreciate your positive comments about our property. Customer satisfaction is of the utmost... More 

Pacifica, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

After 4 not so satisfying nights at another property, the Madison, AL Best Western Plus hit a home run. Even with a winter ice storm crippling the area, stranding many would be fliers out of Huntsville International Airport, the limited staff at this hotel were warm and welcoming. They kept the restaurant open and took great care of everyone. This... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you so much for your wonderful review of our property. The snow and ice presents many challenges to our area. Since we get so little snow or ice we do not have the equipment to clear the highways. Southern hospitality is important to us and we hated that many of our guests were stranded but we enjoyed having you... More 

Richland, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

My overall trip was very pleasant and will be staying here whenever i am in town my review the rooms were clean and organized,the hotel staff was very profeshional and cordious. there was plenty to chose from in the breakfast room.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for choosing Best Western Plus Madison Huntsville during your recent visit to our area. We appreciate your wonderful comments and certainly hope when you return to the area you will choose our hotel again. Debbie Newman General Manager More 

Tuscaloosa, AL, United States
1 review
5 of 5 stars Reviewed February 2, 2015

When I arrived the room was ready, and check-in was as smooth as it could be. The room was clean and in top shape. Staff was as helpful as one could expect. The breakfast was just outstanding! My wife and I would stay at this motel anytime the occasion presents. Thank you for a wonderful stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie N, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you so much for choosing our hotel for your visit to the Huntsville / Madison area. I am so pleased to hear that your check-in was smooth and our team was welcoming to you when you arrived. I appreciate you mentioning your clean room and our breakfast. I will make sure that everyone hears how they made a difference... More 

Bulverde, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed January 24, 2015

The Military Child Education Coalition sent a team of us to do trainings in this hotel. The service was beyond helpful, as they tended to every need we had and did so with an attitude of friendliness and excellent. I would recommend this hotel very highly for its staff, location, cleanliness, and food. We thoroughly enjoyed our stay and especially... More 

Was this review helpful? Yes
Debbie N, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Julie, Thank you so much for taking the time to share your experience at our hotel. It was our pleasure to host the Military Child Education Coalition. It was great speaking to you all during your stay and I am glad to know that you were pleased. I appreciate you mentioning our staff and how they made a difference for... More 

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