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All 11 Madison hotels

BEST WESTERN PLUS Madison-Huntsville Hotel

3.0 of 5 Hotel   |   9035 Madison Blvd, Hwy 20 West, Madison, AL 35824 (Formerly The Inn at Madison)
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92%
Ranked #3 of 11 hotels in Madison
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Mames38 Detroit, Michigan
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  • Reviews (119)
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119 people have reviewed this hotel

Traveler rating
    79
    30
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Detroit, Michigan
2 reviews
5 of 5 stars Reviewed 1 week ago

Large outdoor pool and hot tub were great for the kids. The hotel staff really did everything to make our stay comfortable. The price was very good and will definitely stay here again if we are in the area.

Was this review helpful? Yes
Debbie N, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for your kind comments about your stay with us. I am happy to hear that you enjoyed your stay and were able to take advantage of the pool and hot tub. It is definitely a great spot for the summertime. I am glad that our team members were accommodating and hope to see you again soon. Sincerely, Debbie... More

Mount Morris, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The room itself was very nice and the bed was very comfortable. The toilet didn't flush well and seemed to run for an extended period of time. The fridge worked well but had a leg missing so it was quite wobbly. We were in a corner room and could hear the ice machine everytime someone used it, or the doors... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie N, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Denise: Thank you for taking time to share your experience at our hotel. I am certainly disappointed to hear that your experience did not meet the level of service we strive to provide each of our guest. Also, I apologize that we did not have the opportunity to correct the problems before you checked out. The Madison police department will... More

Middletown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was amazing. This is definitely a team environment, on more than one instance the general manager drove the shuttle to drop us off the run some errands. They're very accommodating. If you're planning on staying in Madison AL and want a clean room I recommend staying here. ( This was home for 8 weeks while I was on... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie N, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for your kind comments about our hotel staff. We truly appreciate each and every guest that stays with us. Those of you who stay with us for long periods, such as yourself, become a part of our family while you are here with us. I am sorry that our gym did not meet your expectations. I am sure... More

Navarre, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is one of the best Best Western's in which I have stayed. I have been impressed with Best Western as a whole. They have made improvements and upgrades in every hotel and I have been pleased with any in which I have stayed. The one in Huntsville-Madison, however is a high end hotel experience. The lobby, restaurant and pool... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie N, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you!!!! We are so pleased to hear that you enjoyed your stay with us. We value each and every guest and strive to provide excellent service to each and everyone. We certainly hope that when you return to our area you will stay with us again. Please know we share all of our comments with our employees. They are,... More

Huntsville, Alabama
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

This was a great place to stay. Stayed here while in the transition of moving. Staff was helpful, housekeeping was amazing!! The only complaint was that smoking was tolerated in so many areas, including the pool.

Was this review helpful? Yes
Debbie N, General Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Thank you for taking time to write a review on our hotel and we appreciate your complimentary remarks. We also appreciate your comment regarding the cigarette smoke. It is difficult at times to meet the needs of each and every guest and particularly in regards to this area. While the majority of our property is non smoking there are still... More

Arley
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is great for travelers. I live 1 1/2 hours from the airport, so an early flight means leaving my house at the crack of dawn. So easy to stay there and take the shuttle to the airport, which is 5 minutes away.

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie N, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Benjamin, I am thankful that you found our hotel for your early morning flights. We are just a hop from the Huntsville International Airport so it makes it easy to get there. The shuttle service also runs in a five mile radius of the hotel, so restaurants and shopping is just as convenient. I appreciate your comments about our hotel.... More

Sycamore, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great overnite experience while traveling. Fantastic restaurant and breakfast. Staff was very helpful and welcoming. Decor was very modern and inviting. Definitely reinforced my choice of being a BW rewards member

Review collected in partnership with Best Western

Was this review helpful? Yes
Debbie N, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Nate, Thank you for your great comments about our hotel. We appreciate that you chose us while you were in the area. I am happy to hear that you found our team welcoming and breakfast service top notch. We appreciate your loyalty to the Best Western brand and that you are a Best Western Rewards member. I hope that you... More

Birmingham, AL
Top Contributor
67 reviews 67 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I couldn't believe the luxurious lobby, pool area, breakfast room, & restaurant/bar in a chain hotel that I thought of as more motel than hotel. There were so rooms with doors that opened directly to the outside, but most were interior & my room was nicely appointed. Two queen beds with cushy mattresses & plenty of comfortable pillows; tons of... More

Was this review helpful? Yes 1
Debbie N, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Judy, Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed our lobby, breakfast, pool and restaurant. The furnishings in all of our rooms are alike and all of our two queen bed non-smoking rooms are located with an interior corridor. We do have some rooms that are smoking and these rooms... More

Madison
1 review
4 of 5 stars Reviewed July 1, 2014

It was a very good stay after a log trip from Florida . It was the best relaxing stay till my kids flew home to California. I have a nice reset before my journey back to my duty station in Italy. I did have a little problem. AC unit leaked on the carpet.

Review collected in partnership with Best Western

Was this review helpful? Yes
ManagerBWP, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Vesta, Thank you for choosing our hotel and taking the time to review us after you left. I am happy to hear that you enjoyed your visit with us and your children. We always hope to be a relaxing spot for everyone that stays with us. I was sorry to hear about the air conditioner leaking onto the carpet. I... More

Goshen KY, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

Spent 5 nights at this Best Western Plus. Found it attractive, clean, great pool area and the breakfast was a full American breakfast. The staff was extremely pleasant and helpful with any of our needs. I'd stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ManagerBWP, Manager at BEST WESTERN PLUS Madison-Huntsville Hotel, responded to this review

Joanna, I am happy to hear that you enjoyed your stay with us. We appreciate that you chose our hotel and that you would visit us again. The pool is a great spot to relax this time of year and I am glad that you had a chance to experience it. Please let me know if I can help you... More

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Additional Information about BEST WESTERN PLUS Madison-Huntsville Hotel

Address: 9035 Madison Blvd, Hwy 20 West, Madison, AL 35824 (Formerly The Inn at Madison)
Phone Number:
Location: United States > Alabama > Madison
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Madison-Huntsville Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Madison #3 Family Hotel in Madison #3 Business Hotel in Madison
Hotel Class
Official Description (provided by the hotel)
Experience true Southern Hospitality at Best Western Plus Madison - Huntsville Hotel. Our experienced staff stands ready to exceed your expectations. With the Port of Madison Cafe and meeting space, we have what you need whether travelling for business or pleasure. ... more   less 
Number of rooms
164

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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