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Comfort Inn & Suites

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1951 Village Drive, Leeds, AL 35094
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Comfort Inn & Suites
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Ranked #4 of 5 Hotels in Leeds
A recent review
5 of 5 stars reviewed 2 weeks ago
Wilee13
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17 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our selection of this hotel couldn't have been better. It is easy access off of I-20 and a quiet area of Leeds. The rooms look marvelous and are comfortable. The staff is very friendly and helpful. Restaurants are within walking distance , so you can stretch your legs after a day's drive. We will definitely stay here again.

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Vee F, Manager at Comfort Inn & Suites, responded to this review

We are pleased that you enjoyed your stay with us and appreciate you sharing your experience. Our staff hopes for satisfaction like yours from all our guests. We hope to see you again on your next visit to the area! More 

Cleveland
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 15, 2015

This motel has been totally remodeled and is nicest place in the area. The staff is very friendly, beds are great and so is everything else. I highly recommend. You want be disappointed. I really enjoy my stays and feel like I am getting a fair deal!

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Vee F, Manager at Comfort Inn & Suites, responded to this review

We are so glad that you appreciate that hard work that went into our renovation. Just a few things here & there to finish but for the most part, all is well. You, along with many of our guests, have given great feedback that went into many of our improvements. We are hoping that this new look along with the... More 

Tulsa, Oklahoma
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 23, 2014

The smell in the rooms were fumes from the construction. Drank a swallow of water, tasted like turpentine. Why are you open during this renovation? Breakfast is being served at Days in next door. The clerk was nice, but she wore a mask on her face because of the fumes.

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Vee F, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to rate your stay with us. Our apologizes that it was during this time. We are open, as are most properties going through the same process. We just hope that those that still choose to stay with us are understanding and patient along the way. Some of the fumes/dust can be strong for most... More 

Travelers are raving about these Leeds hotels

South Carolina
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed there last night while on a road trip. It was late when we arrived so we didn't see the under construction/renovation signs until we'd pulled in and were too tired to look further. But other than the paint smell, it was all fairly benign as far as our comfort. Nothing was being worked on at night so no... More 

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Vee F, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your experience regarding your stay at our property. We greatly appreciate your feedback. As the renovation is coming along, we are finding what guests like and what they don't like. Although we would love to make everyone happy, we know that will never be possible. As long as we do our part... More 

Phenix City, Alabama
Top Contributor
78 reviews 78 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 25, 2014

This hotel is in the process of a major remodeling. And even though it was in this process we still found it to be a very excellent place to stay. The staff was friendly and courteous. The room that we stayed in have been just remodeled and was comfortable,Clean and the bed was very comfortable.inside the room there was no... More 

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Vee F, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share your feedback! We appreciate your understanding in our renovation process. We definitely hope to see you soon on your next trip to the area! More 

Pell City, Alabama
1 review
5 of 5 stars Reviewed August 6, 2014

This hotel was very clean, all furniture & decor up to date & in perfect condition, all staff were eager to help in whatever way was necessary, & breakfast was very pleasant. All for a very reasonable price. I would definitely like to stay there again the next time.

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Vee F, Manager at Comfort Inn & Suites, responded to this review

We really appreciate you taking time to review your stay will us. We value your opinion and your comments, like others help us to continue to strive for improvement. We are glad that you enjoyed your stay with us & hope to see you again in the future! More 

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 10, 2014

This hotel is very old. The exterior walls have been renovated but the interior of the hotel is very old. This is very noticeable as soon as you enter the hotel. As you enter the hotel the smell of cigarette smoke is very strong - though it states that it is a "Non-Smoking" facility. There are non-smoking signs along the... More 

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Vee F, Manager at Comfort Inn & Suites, responded to this review

On behalf of the hotel staff & management we apologize for not meeting your expectations during your stay. Although we do have signs in the public areas as well as posted on certain rooms that indicate nonsmoking, at this time we still offer smoking rooms. We will be doing a complete renovation of the hotel and once finished, the entire... More 

Albany, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 29, 2014

This hotel is clean but very outdated, It's ok for one or two nights but its a little small for more,Its cheap and needs an update, the room (207) was small,dated, but clean. Ive stayed in a lot of nicer places, If you dont care much for modernization you might like it. Lastly their breakfast is well, not so good... More 

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Vee F, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us because we do value your opinion. We understand your concerns with the decor of our property which is why we will be starting a renovation of the complete property soon that will be more updated. Once completed, we hope for a more enjoyable experience for our guests. More 

Springfield, Missouri
Top Contributor
65 reviews 65 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 24, 2014

Check-in was fairly easy, price ok, desk clerk could have been a little more helpful. Got to room and it could really use an update. Wallpaper peeling, paint peeling, door lock broken, just worn and rough. Breakfast was very tasty with a real good selection. Next time if not remodeled will probably stay at the Best Western next door.

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Vee F, General Manager at Comfort Inn & Suites, responded to this review

On behalf of our staff and managemnet we apologize if your stay with us was not a good experience. Hopefully you will give us another chance in the future to change your mind about our property. We strive for ecellence in all aspects of our service and sincerely apoligze that we failed to meet your expectations. We in fact are... More 

Appleby-in-Westmorland, United Kingdom
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 17, 2013

After reading some of scathing reviews of this place we were a bit apprehensive. Turned out to be a perfectly acceptable place to stop for two nights on a road trip through the south. The suite (ground floor) was spacious, clean and comfortable. The staff could not have been more helpful. These "hot breakfasts" are always a bit of a... More 

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