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All 6 Jasper hotels

Holiday Inn Express Jasper

2.5 of 5 Hotel   |   202 Oakhill Road, Jasper, AL 35501
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Ranked #3 of 6 Hotels in Jasper
A recent review
5 of 5 stars reviewed 3 weeks ago
Kbysb
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54 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Express in Jasper is a friendly place to visit after a long drive. The facilities are slightly dated but spotless clean. Monique at the front desk should be hired to manage the customer service end of HI - network wide - she is exemplary in every way possible starting by offering a smile, an honest desire to... More

Was this review helpful? Yes
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Kbysb, Thank you so much for the review. It means so much to us that you and your friends had a fantastic visit with us. Our building is a little older, but thanks for noticing how hard our housekeepers work to still provide a sparkling clean room. The entire staff is devoted to making your stay as pleasant as... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed October 12, 2014

First off, the reservation system booked me for a day ahead. Then the front desk attendant was very rude about it. When I expressed that I understood, but that I still needed a room for the night, instead of helping me get a room she went to her paper work from the night before to "prove" her point. It was... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Catrina S, We are so very sorry that you did not have a great stay with the Holiday Inn Express & Suites in Jasper, AL. There is no excuse for poor customer service and there are other hotels in the area you passed but you chose us. The Front Desk Clerk who checked your family in has been spoken... More

Yigo, Mariana Islands
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 31, 2014

Driving through on 22 stopped here for the night. Very courteous staff and quick check-in. We were hauling an 18' trailer and we're accommodating with parking it as well. Finally, the breakfast is a good one from pancakes, to oatmeal, hot cinnamon rolls, eggs, sausage (turkey too), biscuits and gravy and all the other continental breakfast items. Easily worth $10-15... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Jennifer A, Thank you for your comments about our friendly staff, parking, and breakfast. We do all we can to make certain our guests are safe and comfortable. It's tricky getting an 18' trailer in our parking lot, but you proved that it can be done! We're glad you enjoyed your stay, and look forward to seeing you again... More

Fort Myers, Florida
Top Contributor
80 reviews 80 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 11, 2014

The room was clean and in working order. We stayed in a king suite, the biggest room they have except for the presidential suite. They are the only hotel in Jasper that offers suites when you book online and I'm not aware of any other hotels in Jasper that offer suites. I grew up in Jasper but now live in... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear r_l_spiller, Thank you for the thorough review. We appreciate the good parts about your stay and the not so good. We regret that you had an issue with your room key and that housekeeping came to your room early. When traveling with family, it is important that everything goes smoothly. These were simple mishaps, but they made a world... More

Yulee, Florida
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 3, 2014

In July we had a family reunion in Jasper Al. The reunion was at Lewis Smith Lake , which is a fishermen dream. The hotel is 12 miles from the lake. The staff including room service and front desk were very friendly. The front desk printed maps for later arriving family to follow. The breakfast had sausage both pork and... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Gary_Roberson, Thank you for choosing our hotel during your family reunion. You are absolutely right! Lewis Smith Lake is a total dream; and not just for fishermen. It is a fabulous spot for any type of summer gathering. Our Express Start Breakfast bar is normally a big hit, but I've never seen it explained quite like you did. Glad... More

Bozeman, Montana
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

We were traveling thru the area so called to make a reservation for that nite around 5:30 p.m. What a pleasant experience to be assisted by this desk clerk (Monique - hope the spelling is correct). She not only helped us with lodging, she talked us thru road construction detours with directions since we were completely new to this area.... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Bashley2013, You spelled my name perfectly. :-) Thanks so much for choosing our hotel out of the many others in town. With all the construction work and road closures, your drive was hard enough. It is always our pleasure to assist guests in any way possible. Glad you enjoyed the room and amenities. We look forward to seeing you... More

Orange Park
Top Contributor
68 reviews 68 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 10, 2014 via mobile

We were a bit disappointed that this hotel has not been maintained very well. I would like to say that the front desk employees are delightful and knowledgeable. The room was comfortable but the fixtures in the bathroom need upgrading as well as the tiles. The air conditioner was in need of repair because the controls were not working properly... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear OESJOY, Thank you very much for taking the time to write your comments. Thank you also for commending our front desk staff,room comfort, and breakfast. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. As a guest at our hotel you are important to us, and we greatly appreciate you... More

Bartlesville, Oklahoma
Top Contributor
215 reviews 215 reviews
37 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stopped here for an overnight stay in our way to Georgia. I was pleasantly surprised when I went in the lobby and how pretty it was and how large the hotel was. The desk clerk was very nice and welcoming. When we got in our room it was clean, cool, and comfy. Breakfast was typical HIE fare so no... More

Was this review helpful? Yes
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Tlsenn, We are so very happy that you had a GREAT stay with us. We are even happier about your choice to stay with us during your next trips through the area. Your loyalty means alot. We look forward to serving you soon! Monique Guest Service Representative More

alabama
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 29, 2014

This hotel has a fitness center on site but both of the treadmills did not work and the tv Was not working,the room was clean but the bed was hard.it has easy access on and off Old hwy 78 .it is next to ezells catfish cabin.

Was this review helpful? Yes
HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear Usedtireman, thank you for your review. Business travelers make up our main group of visitors; and we want to keep you happy and coming back. We're glad our location was easy to find and that you appreciated the cleanliness of the room. Our Fitness Center in the past has flown under the radar because it is not used very... More

Bluffton, South Carolina
Top Contributor
83 reviews 83 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed June 21, 2014

Not wanting to continue driving into Birmingham, we found this HIE in Jasper. Outside appearances are pretty good and so was the lobby and breakfast area. The room, however, was a different "story." Upgraded to a 1-bedroom suite, provided a wonderfully quiet, very large room. The comfort ended there however. This is a hotel (??) that appears dated (think 70's... More

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HIE-Jasper, Guest Service Representative at Holiday Inn Express Jasper, responded to this review

Dear 2tsquared, Thank you for your review of our hotel. We do our best to listen and respond to what our guests want and need while visiting our hotel. Most times we get it right, and then there are other times when we don't. We are glad you liked the spacious room and bathroom, and cleanliness of the room. Our... More

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Additional Information about Holiday Inn Express Jasper

Address: 202 Oakhill Road, Jasper, AL 35501
Phone Number:
Location: United States > Alabama > Jasper
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Jasper 2.5*
Number of rooms: 323
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Also Known As:
Holiday Inn Express Jasper Hotel Jasper
Holiday Inn Jasper
Jasper Holiday Inn

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