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All 2 Jacksonville hotels

University Inn

2.0 of 5 Hotel   |   1530 Pelham Road South, Jacksonville, AL 36265
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University Inn
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Ranked #2 of 2 Hotels in Jacksonville
A recent review
4 of 5 stars Reviewed October 20, 2014
Dirtyslu Biloxi, Ms
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11 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
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Biloxi, Ms
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

They apparently aren't up to date with computer systems but rooms aren't bad, it is a bit of a drive off the interstate. A little over priced for what we planned but so is any other hotel around the area for the races. Staff is very friendly and generous.

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Top Contributor
186 reviews 186 reviews
23 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 30, 2013

We stayed here for 3 nights for Talladega NASCAR race. The room was decently clean. Maid service did a good job each day. Toilet was terrible:( Most uncomfortable bed I've slept on in years. The room served its purpose though. Decent price. Good customer service. Close to everything we needed. I wouldn't not stay here but hope I don't have... More 

Was this review helpful? Yes 1
ManagementTeamGM, Manager at University Inn, responded to this review

Dear RAYounger, Thank you for telling us your feedback about your stay. We are very sorry that you were not completely satisfied. We will pass this very valuable feedback on to our staff. We use guest feedback to make the changes needed to the hotel to make it better. Thank you for your time. We hope that you will consider... More 

16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 5, 2013 via mobile

I stayed here for several nights during a visit to JSU. From the staff to the rooms, this is an excellent hotel. The location is great, large rooms, and great continental breakfast. I will definitely stay here during future trips.

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ManagementTeamGM, Manager at University Inn, responded to this review

Dear rp1224, Thank you for telling us about your stay with us. We appreciate your feedback. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope to see you again in the future. Sincerely, University Inn More 

1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 12, 2012 via mobile

I usually visit Jacksonville once a month and instead of bunking with someone in the area, I get a room here because of the convenience to me ...I like my space and my peace and quiet. Usually when I stay here, I don't have a problem with the room; however, this time I was laying down for my nap and... More 

Was this review helpful? Yes 6

Travelers are raving about these Jacksonville hotels

Marietta, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2011

The owner of this hotel is one of the rudest people I've ever met. The hotel staff are very nice and friendly but the owner is not. He really needs to take lessons from his staff.

Was this review helpful? Yes 2
Lincolnton, North Carolina
1 review
5 of 5 stars Reviewed October 10, 2010

We arrived an hour early and was able to check in. We had a wonderful greeting from great staff. Our room was ready. It was clean, smelled good and in nice shape. We did not swim but the pool looked nice. The ice machine and drink machine worked fine and were located close by. We were visiting the Jacksonvile University... More 

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4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 23, 2010

I'm glad I stayed here. After taxes paid $50 for a clean second floor, non-smoking room with kingsize bed, microwave, and fridge but no coffee pot. The AC was not noisy and did not cut off between cycles (I like that). Wi-fi was available but I did not use it. Breakfast was basic (juice, coffe, pastries,cereal, milk) but Wal-mart is... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2009

I stopped by to cancel reservations at 4:00 pm on day of reservation because of change in family plans. The clerk indicated that I could cancel. The manager came in and rudely stated that I could not cancel and then left the room. My credit card was charged full price for 3 rooms. I sent a letter to the management... More 

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A TripAdvisor Member
5 of 5 stars Reviewed January 4, 2006

I was visiting Jacksonville, Alabama for my son to audition for the Spirit Drum and Bugle Corp. and decided to check out the University Inn because of its convience to the Jacksonville State Campus. I think that the other reviewer hit the nail on the head when they stated that "Its not a 4 star hotel, It is nice and... More 

Was this review helpful? Yes 8
A TripAdvisor Member
4 of 5 stars Reviewed October 17, 2005

Very Clean rooms, nice friendly service. Much better than the high prices at Holliday Inn, Ramada. Well pleased.

Was this review helpful? Yes 5
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Additional Information about University Inn

Address: 1530 Pelham Road South, Jacksonville, AL 36265
Location: United States > Alabama > Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — University Inn 2*
Number of rooms: 65
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