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Holiday Inn Express Hotel and Suites

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811 Old Grants Mill Road, Irondale, AL 35210
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Holiday Inn Express Hotel and Suites
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Holiday Inn Express Hotel and Suites
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78 Reviews from our TripAdvisor Community

Traveler rating
    19
    25
    20
    7
    7
See reviews for
24
12
1
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (22)
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There are newer reviews for Holiday Inn Express Hotel and Suites
See the most recent reviews
1 review
3 of 5 stars Reviewed October 1, 2012

I stayed at the Holiday Inn Express in Irondale, Alabama from 9-29-12 to 10-1-12. The overall cleanliness was excellent and the staff was very friendly however, the beds are Hard and uncomfortable and I didn't sleep well. We stayed three nights and each day I was miserable. I wanted to drink coffee down in the breakfast room but it was... More 

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your feedback...we are happy that you stayed with us and the you enjoyed your stay, I am sorry that you did not like our beds and the the coffee was not up to par. We are actively working on improving both our FF&E and breakfast products. We hope that you will visit us again. More 

Columbus, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2012

Stayed at the Holiday Inn Express-Irondale with 12 fellow church members during our visit for the GROW Leadership Conference. I can't say enough about the Wonderful Staff such a delight. The rooms were clean and the overall appearance of the hotel was A+. Not to mention the great location in regards to the Church of the Highlands. Great Conference and... More 

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your feedback, it is truly invaluable. We are working everyday to give the service that our guest deserve and it makes me very happy that we met your expectations. Thanks you again and please come see us soon. Have a fantastic week! More 

Durham, North Carolina
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 30, 2012 via mobile

I was in town for just one night, and without a car, so the airport / local shuttle was very handy. The drivers who picked me up, took me to dinner, etc were very friendly and professional. The rooms were clean and quiet, and the front desk personnel were very amiable. This hotel is roughly six miles from the airport,... More 

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for letting us know how we are doing. It is always a pleasure to hear what our guest are saying about us. Thank you for your kind words and we hope to continue offering great hassle free service at a value. Please come see us again. More 

Peoria, Illinois
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 18, 2012

The recent reviews that are very good are accurate from our experience as well. We had two rooms on the forth floor with quiet AC units. The staff went out of their way to make us comfortable and the rooms were quiet, clean and comfortable. We all felt safe and secure. I felt their breakfast was a little above average... More 

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your review we hope to continue offering the service that you expect. Thanks again!! More 

Cumming, Georgia
1 review
4 of 5 stars Reviewed June 9, 2012

All the things were great there except the noisy air conditioning system that caused some disturbance at night time. The breakfast next day morning was great and especially the lady taking care Veronica was great in dealing. She kept an eye all the times on the needs of the guests. I had three kids with me and she dealt nicely... More 

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to give up your opinion. We love that we met your expections and hope to continue doing so. Please come visit us again. Thanks you!! More 

Top Contributor
54 reviews 54 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 17, 2012

We stayed here our final night on the road. Typical HIE, very clean, nice friendly staff but was more expensive than other HIE we have stayed at. Comfy bed, fluffy towels, quiet. Hot buffet breakfast with eggs, bacon, biscuits, pancakes, fruit, oatmeal (packet)and cold cereal. Good coffee!! Also had cinnamon rolls but they were gone by 7:00am. Didnt have time... More 

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your comments. We try to make our prices competitive, but we are glad that you gaves us your feedback. Please come back when you are in town. Thank you More 

Pell City, Alabama
Top Contributor
68 reviews 68 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 14, 2012

greeted well, A/C worked, nothing unusual, nothing spectacular, very convenient to airport

Was this review helpful? Yes
Regina, Canada
Top Contributor
247 reviews 247 reviews
92 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed April 6, 2012

My husband and I stayed at this hotel for one night. It is hidden behind trees on a hill, cannot see from Interstate. That being said, once we found it, the location is just fine. It is in a quiet area. Check in was done quickly and actually, they let us check in very early - we got to the... More 

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Mount Ida, Arkansas
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 17, 2012

We requested 2 rooms both with double beds. We had 16 year old daughter and a friend, our 27 year old daughter, 10 month old grand-daughter, and my husband and me. That's 6 people in two king size beds. Crazy! So I, grandmom slept with the 2 sixteen year olds. My daughter and baby slept in the other king size... More 

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IHGCare, Guest Relations Case Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear terryguerra, I am sorry to hear you did not get the rooms you reserved. The safety of our guests is of utmost concern to us and we don't want any of our guests having to sleep in the parking lot. I would like to discuss this further with you. I have sent you a private message in effort to... More 

DACULA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 12, 2012

Let me first start by saying so you don't assume I am an employee or someone who has a vested interest in leaving a good review, I was staying at this hotel because we were on a recruiting trip for my son to Birmingham Southern College. We stayed here after booking on hotwire.com. and quite frankly after I booked and... More 

Was this review helpful? Yes
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49 photos of this hotel

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